Important rules and practical tips for connecting Samsung washing machines


A new Samsung washing machine can be connected by a qualified specialist or independently.

In the latter case, you need to know all the features and comply with the requirements for connecting to communications, as well as have the necessary tool for these purposes.

We will tell you how to install, connect and configure a Samsung washing machine in this article.

Choosing a location: what to consider?

Even at the time of purchasing a Samsung automatic washing machine, you need to decide on the place where it will be installed.

Optimal options:

  • kitchen;
  • bathroom;
  • utility rooms, if any.

When choosing a location, you should consider the following points:


  1. According to its dimensions (height, width, depth), the machine must fit in the space allocated for it.

  2. Proximity of water supply and sewerage systems.
  3. Convenient outlet location. The use of extensions and tees is not recommended.
  4. The floor covering must be hard and smooth. The best option is a concrete floor.
  5. If the floor is smooth and slippery, you may need a shock-absorbing rubber mat.
  6. There must be good ventilation in the designated area, since constant high air humidity is an extremely undesirable phenomenon, which can ultimately lead to equipment breakdowns.
  7. There should be no proximity to heating equipment or stoves, as this may cause the device to overheat.
  8. There should be convenient access to the washing machine and the ability to open the door freely.
  9. At any time of the year, the room temperature should not fall below zero.
  10. The power cable must not pass under the bottom of the washing machine.
  11. There should be no carpet on the floor under the feet of the device, which may prevent leaks from being detected in time.
  12. The minimum gap between the case and adjacent objects should be: at least 5 cm on the back wall and at least 25 mm on the sides.
  13. Protection from direct sunlight must be provided.

When choosing a machine, it is necessary to take into account the overall design of the room with which the machine should be in harmony.

Preparing for installation

When receiving a new washing machine, first of all, you need to remove the packaging and inspect the case for defects, and also check that the device is complete.


For self-installation, taking into account prepared communications, you will need:

  • level determination tool;
  • wrench for removing transportation bolts;
  • plumbing tools for installing water supply and drainage systems;
  • fum tape as a seal;
  • sealant.

Transportation bolts are designed to secure the device tank during movement. They are located on the back wall. Depending on the model, there may be a different number of them, which can be clarified in the documents for the washing machine.

How to remove shipping bolts? Remove them completely, helping yourself with a wrench.

After removing the transport bolts, you must:

  1. Close the resulting holes on the body with plastic plugs, which are provided by the manufacturer and are included in the kit.
  2. Save the bolts for possible future transportation.

Before removing the transport bolts, the automatic machine cannot be started, as this may lead to equipment failure.

It is advisable to immediately install all communications and connections in the place where the washing machine will be permanently located. If necessary, place a mat on the floor against shock absorption. Using level determination, the machine is installed.

, which, scrolling along the thread, can become higher or lower, will help to correct its location When the height adjustment is completed, the locknuts must be tightened. This is done with a wrench. This fixation is necessary to prevent loosening during operation due to vibration.

Even before starting work, you need to make sure that the washing machine is positioned correctly. To do this, you need to try to shake it slightly with your hand.

Operating a Samsung WW6600R washing machine with AddWash

Cycle overview Standard cycles

CycleDescription and maximum loading capacity (kg)
COTTON• For cotton products, bed linen, napkins and tablecloths, underwear, towels or shirts. The washing time and number of rinses are adjusted automatically depending on the load. MAX.
COTTON• Optimal performance with reduced energy consumption for cotton items, bed linens, napkins and tablecloths, underwear, towels or shirts. To save energy, the actual wash temperature may be lower than specified. MAX.
ACCELERATED MODE• Quickly wash everyday items such as underwear and shirts in 49 minutes. • Cycle times may vary depending on water conditions, load size and type of laundry. 4,0
ECONOMICAL WASH ECO• Wash cycle using Eco Bubble technology reduces energy consumption. (Eco Bubble technology is available in all Standard wash cycles EXCEPT RINSE+SPIN, DRAIN/SPIN and ECO DRUM CLEAN.) 3,5
DELICATE. FABRICS • For delicate fabrics, bras, lingerie (silk) and other fabrics intended for hand washing only. • For best results, use liquid laundry detergent. 2,0
SYNTHETICS• For blouses or shirts made of polyester (diolen, trevira), polyamide (perlon, nylon) or similar composition.3,0
WOOL• Designed for wool items that can be machine washed. • When using the WOOL cycle, the laundry is gently rinsed and soaked to protect the fabric from shrinking/changing shape. • It is recommended to use a neutral detergent. 2,0
DARK THINGS• Extra rinse and reduced spin time ensure that your laundry is washed neatly and your items are thoroughly rinsed.3,5
15 QUICK WASH• Used for lightly soiled clothes that need to be washed quickly. • Use no more than 20 g of detergent. If you load more than 20 g of detergent, it may remain on your laundry. 2,0
OUTERWEAR• For outerwear, ski uniforms and sportswear made from functional materials such as spandex, elastic fiber and microfibre.2,0
RINSE+SPIN• Extra rinse after using fabric softener.MAX.
DRAIN/SPIN• Select this cycle to drain the water and start the spin cycle.MAX.
ECO DRUM CLEANING*• Cleaning the drum to remove dirt and bacteria. • Cleaning the door rubber gasket from dirt. • Perform every 40 washes without adding detergent or bleach. An automatic reminder is sent every 40 washes. • Make sure the drum is empty. • Do not use cleaning products to clean the drum.

Steam wash

CycleDescription and maximum loading capacity (kg)
BED SHEETS• In the BED LINEN mode, STEAM is also used so that you can wash bedspreads, sheets, duvet covers, etc. To eliminate dust mites, prevent the development of allergens and the proliferation of bacteria. • For best results, wash bedding type 1. 2,0
KIDS' THINGS• Type of fabric that is allowed: Cotton and linen clothing that comes into direct contact with the skin, such as underwear, children's clothing can also be included. To ensure optimal processing results, we recommend selecting a temperature of 60°C or higher. To sterilize laundry, after the wash cycle has completed, steam will begin to treat the laundry to eliminate harmful bacteria and allergens. 3,5

Steam may not be visible or may be missing during the cycle.

Options

OptionDescription
Super Rinse+• Super Rinse+ function provides a more thorough rinse. This feature uses more water and spins faster so that less detergent remains on the laundry. This allows the laundry to be cleaned more effectively, making it safe for people with sensitive skin to wear.
Prewash• Perform a pre-wash cycle before the main wash cycle.
Intensive wash• For heavily soiled laundry. The time of each cycle has been increased.

Delay You can program your washing machine to automatically finish washing later by selecting a delay time from 1 to 24 hours. The displayed time in hours indicates the end time of the wash cycle. 1. Select a cycle. Then change the cycle settings as necessary. 2. Press the + or - button until the desired time is selected. 3. Press and hold the START/PAUSE button (Hold to Start). The Delay light will flash and the washing machine will begin to rotate the drum to detect the load weight if the selected cycle is preset to detect the load size. Once completed, the display will show the user-set time and countdown timer. 4. To disable the Delay function, restart the washing machine by pressing the ON/OFF button. Practical example A 2-hour cycle needs to end 3 hours from the current time. To do this, add the Delay option to the current cycle with a setting corresponding to 3 hours, and then press and hold the START/PAUSE button (Hold to Start) at 14:00. What happens next? The washing machine will start the washing process at 15:00 and finish at 17:00. Below is the timeline for this example.

Special Features

AddWash When the AddWash light turns on, you can pause the washing machine to add additional laundry or fabric softener to the drum. The Add Door opens over 130° for easy access.

1. Press the START/PAUSE button (Hold to Start) to stop operation. 2. Push the top of the Add Door until it clicks to unlock it. Open the Add Door by pulling the handle.

3. Open the Add Door and add laundry or fabric softener to the drum. 4. Press the Add Door until it clicks to close it. 5. Press and hold the START/PAUSE button (Hold to Start) to resume operation.

CAUTION Do not use excessive force when handling the Add Door. This may cause it to break.

NOTE Water droplets may form around the door if the AddWash door is NOT closed properly. To avoid this, we recommend that you close the door itself more tightly after each loading of clothes or detergent through the AddWash door. CAUTION • Do not open the Add Door if foam has formed inside the drum above the level of the Add Door. • Do not attempt to open the Add Door while the machine is running without first pressing the START/PAUSE button (Hold to Start). Please note that the Add Door may open unintentionally after the wash is completed (without pressing the START/PAUSE button (Hold to Start)). • Do not add too much laundry through the Add Door. This may result in reduced performance.

• Do not use the bottom area of ​​the Add Door as a handle. This may cause your fingers to become pinched. • Be careful not to allow laundry to get caught in the Add Door. • Keep pets away from the washing machine, especially the Add Door. • When washing in hot water, water may appear to leak through the Add Door after opening and closing it. This is normal because the steam escaping through the open Add Door is cooled, causing water droplets to form on the surface. • The Add Door closes tightly to prevent water leakage. However, water may appear to be leaking around the Add Door because water remaining there may form droplets. This is fine. • The Main Door and Add Door cannot be opened if the water temperature exceeds 50 °C. The main door cannot be opened when the water level in the drum exceeds a certain level. • If the display shows the information code DDC, ddC, see the Information Codes section for instructions on what to do next.

Settings Control Lock To prevent accidents to children, the Control Lock function locks all buttons except the ON/OFF button. • To turn on the Control Lock feature, press and hold the Temperature and Rinse buttons simultaneously for 3 seconds. • To disable the Control Lock feature, press and hold the Temperature and Rinse buttons simultaneously for 3 seconds. NOTE • If you want to add detergent or laundry in Control Lock mode, you must first disable the Control Lock function. • The settings are retained even after the washing machine is restarted. Signal Off The sounds of the washing machine can be turned on or off. When this function is set to Off, the end-of-cycle melody and power-off beep will not be played. At the same time, the playback of other sounds continues. • To turn off the sound, press and hold the Rinse and Spin buttons simultaneously for 3 seconds. • To unmute the sound, press and hold these buttons again for 3 seconds. • The settings are retained even after the washing machine is restarted. Bixby Bixby is Samsung's smart platform that allows you to use voice control to operate your device. To use voice control, you must connect your device to the SmartThings app on your smartphone. For devices that don't support speech recognition, you can use Bixby on your smartphone to control some features after connecting the device to the app.

SmartThings Connect to a Wi-Fi network On your smartphone, go to the Settings menu, turn on the wireless connection and select an access point (AP; Access Point). NOTE • This device is intended for residential use only (Class B) and can be used in any residential area. • This device may cause interference to wireless networks, and neither the manufacturer nor the installer can provide any precautions. • Recommended encryption methods are WPA/TKIP and WPA2/AES. Newly developed Wi-Fi protocols or unapproved Wi-Fi protocols are not supported. • Wireless reception sensitivity may be affected by wireless devices around you. • If your ISP has registered the MAC address of your computer or modem for permanent use, your Samsung washing machine will not be able to connect to the Internet. In this case, you should contact your Internet service provider. • The network firewall may be interrupting your Internet connection. In this case, you should contact your Internet service provider. • If following the instructions from your Internet service provider does not resolve your Internet connection problems, contact your local Samsung store or service center. • For installation instructions on wired and wireless routers, see the user manual for your router. • Samsung washing machine supports 2.4 GHz Wi-Fi protocols. • The Samsung washing machine supports IEEE 802.11 b/g/n (2.4 GHz), Soft-AP protocols. (IEEE 802.11 n is recommended.) • You may not be able to connect an unapproved wired/wireless router to your Samsung washing machine. Download From the app store (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app by searching for SmartThings. Download and install the application on your device. NOTE • SmartThings is supported by third-party devices running Android 6.0 (Marshmallow) or later, Samsung devices running Android 5.0 (Lollipop) or later, and devices running iOS 10.0 or later. (To use on an iPhone smartphone, an iPhone 6 or later is required.) The app is optimized for Samsung smartphones (Galaxy S and Note series).

• The implementation of some application functions may differ on third-party devices. • To improve performance, the application is subject to change without notice. Signing into the app You must first sign in to the SmartThings app using your Samsung account. To create a new Samsung account, follow the instructions in the app. No special application is required to create an account. NOTE If you already have a Samsung account, use it to sign in to the app. When you use a registered Samsung smartphone, you are automatically logged into the application. Registering your device with SmartThings 1. Make sure your smartphone is connected to a wireless network. Otherwise, go to the Settings menu, turn on the wireless connection and select an access point (AP; Access Point). 2. Launch the SmartThings app on your smartphone. 3. If the message "A new device is found" is displayed, select Add. 4. If the message is not displayed, click "+" and select your washing machine from the list of available devices. If your washing machine is not listed, select Device Type > Specific Device Model, and then manually add your washing machine. 5. Register your washing machine in the SmartThings app as follows. a. Sign in to the SmartThings app using your Samsung account. b. Turn on your Wi-Fi connection. c. Add your washing machine to the SmartThings app. Make sure your washing machine is connected to the SmartThings app. d. Once registration is completed, the washing machine will appear on your smartphone. Washing Machine App Integrated control: You can monitor and control your washing machine at home or on the go. • Select the washing machine icon in the SmartThings app. The Washing Machine page opens. • Check your washing machine's status or notifications and change settings or settings if necessary.

SmartThings

CategoryCheck pointDescription
Condition trackingWashing conditionYou can view information about the current cycle and its parameters, as well as the remaining execution time of the cycle.
Smart ControlThe washing machine's Smart Control status is displayed.
Self-diagnosisUsed to check the correct functioning of the washing machine.
Energy monitoringUsed to monitor energy consumption.
ControlStart/pause/cancelSelect the cycle and desired options, then press the Start/Pause/Cancel button to start, pause, or cancel the operation.
FavoritesAdd frequently used cycles and parameters to your Favorites for later use.
NotificationThe cycle is completeNotification of the end of the current cycle.
AddWash Alert (applicable models only)Notification about the addition of a new batch of linen.
Remaining laundry (applicable models only)Notification of laundry remaining in the washing machine after the cycle has completed.

Open Source Statement The software used in this device includes open source software. You may obtain the full version of the corresponding source code for a period of three years from the date of last shipment of this product by sending an email to samsung. You can also obtain the full version of the corresponding source code on a physical medium, such as a CD, under Samsung's terms.

NOTE Samsung Electronics hereby declares that the radio equipment type “device” complies with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following web address: To view the Declaration of Conformity, go to the Samsung website, select Support > Search Product Support, and enter your model name. Max. Wi-Fi transmitter power: 20 dBm at 2.412-2.472 GHz.

Maintenance Keep your washing machine clean to avoid malfunctions and to maintain it in good working order throughout its service life.

ECO DRUM CLEANING + Perform this cycle regularly to clean the drum and remove bacteria from it. During this cycle, the water is heated to 60-70 °C, which removes dirt accumulated on the rubber door seal. 1. Press the ON/OFF button to turn on the washing machine. 2. Press DRUM CLEAN ECO+ . 3. Press and hold the START/PAUSE button (Hold to Start). NOTE When performing the ECO+ DRUM CLEAN cycle, the water temperature is set to 70 °C. This value cannot be changed. CAUTION Do not use cleaning products to clean the drum. Chemical residues in the drum reduce the quality of the wash. ECO+ DRUM CLEANING reminder Depending on the model, the ECO+ DRUM CLEANING reminder function is provided via an icon or LED indicator. The icon appears directly on the control panel. The LED indicator is located next to ECO+ DRUM CLEANING or in the options area on the control panel. • The DRUM CLEAN ECO+ reminder flashes on the control panel every 40 washes. It is recommended that you perform the ECO+ DRUM CLEANING procedure regularly. • When the reminder flashes for the first time, it can be ignored for the next 6 washes. After the 7th wash, the reminder message stops. It appears again after the next 40 wash cycle. • Even after the last procedure is completed, the message “0” may appear on the screen. • You can record the DRUM CLEAN ECO+ cycle counter value by pressing the ON/OFF button. This will not stop or turn off the washing machine, but will allow you to record the cycle counter value. • Even if the message “0” is displayed, the machine continues to function normally. • It is recommended to run this cycle regularly to maintain hygiene.

Smart Check To enable this feature, you first need to download the Samsung Smart Washer app from the Play Store or Apple Store and then install it on your mobile device with a camera. Smart Check is optimized for Galaxy and iPhone series smartphones (supported models only). 1. When the washing machine detects a problem, an information code will appear on the display. Enter Smart Check mode, then press and hold the Spin and Option buttons simultaneously for 3 seconds. 2. The washing machine starts a self-diagnosis procedure and if an error occurs, an information code is displayed. 3. Launch the Samsung Smart Washer app on your mobile device and select Smart Check. 4. Place your mobile device next to the washing machine display so that the smartphone camera is pointed at the washing machine. The application automatically recognizes the information code. 5. If the information code is correctly recognized, the application will display detailed information about the error and available options for resolving it. NOTE • Smart Check mode is disabled when the user presses any button or control after turning on the washer's power. • The Smart Check name may vary depending on the language. • If there is light reflected on the washing machine's display, the application may not be able to recognize the information code. • If the application fails to recognize the Smart Check code, you must enter it manually on the application screen.

Read in full: Manual for the WW6600R Samsung washing machine with AddWash. Powder tray…

How to connect to electricity?


The washing machine is one of the household appliances with a high level of electricity consumption, so connecting it to the electrical network requires a particularly responsible approach.

The recommended option is a socket that is directly connected to the meter. The washing machine should be connected to the outlet directly, without adapters or extension cords.

The maximum distance from the machine to it is only the length of the cord. As a rule, this is no more than 150 cm. The outlet must be grounded and protected from water.

How to do Smart Diagnosis?

You need to proceed as follows:

  1. Dial the technical support center number to contact a specialist.
  2. On the control panel, press the combination of numbers received from the operator one by one.
  3. Place the phone microphone close to the Smart diagnosis icon, which is located on the machine body.

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How to connect to water supply?

The washing machine comes with a hose for connecting to the water supply. It must be connected at one end to the washing machine itself, and the other end to the cold water intake point. The water pressure in the pipe should be in the range from 0.5 atmospheres to 8 atmospheres .

To connect the hose to the washing machine, attach the end with the filter to the body, tightening the nut well.

Connection to a water source can be organized in any convenient place. Most often it is organized by inserting it into a water pipe. This is the preferred option.

To do this, cut the pipe and insert a special metal tee - with an outlet to the washing machine. A valve should also be installed here to shut off the water supply to the machine.

If you have special knowledge and tools, you can do this yourself, or by contacting a plumber. But it is possible to organize a tie-in from the point of water supply to the toilet, in the area of ​​the mixer, etc.

When planning the insertion location, it is recommended to make it in an accessible place that allows you to shut off the water supply after the end of the wash cycle.

Connecting a washing machine to a water pipe - in the video:

How to carry out smart diagnostics

To understand how to make smart diagnostics, you need to understand its operating principle. Operation is ensured using a special program built into the LG machine. You will need a phone number for feedback.

It receives signals from the washing machine thanks to the built-in NFC antenna. Then they are received through a microphone or a special program.

In the first case, the information is processed by the service center operator, and in the second, by the smart diagnostic program itself, downloaded into the smartphone.

Using the Smart Diagnostics feature is quite simple. All you need is a phone. There are two ways to use the smart diagnostics feature:

  • Method 1 – intended for users with regular phones;
  • Method 2 – suitable for smartphone owners.

In the first case, the Smart Diagnostics function is used as follows:

  1. Connect your LG machine to the network.
  2. Dial the LG service center number (you can see it on the warranty card).
  3. Perform actions in accordance with the operator’s prompts (you will need to press the indicated buttons one by one).
  4. Place the phone side with the microphone on the SmartDiagnosis inscription.
  5. The operator processes the sounds made by the LG washing machine and voices the problem or sends information to the technician.

For smartphone owners, the procedure will be completely different. To use the smart diagnostics option, you must:

  • Connect your LG machine to the network.
  • Connect your smartphone to Wi-Fi during diagnostics.
  • Download a special program called LG Laundry&DW to your phone.
  • Enter the model of your LG washing machine.
  • To read the information, bring the smartphone and turn the display towards the washing machine.
  • Perform actions following all points.
  • The LG washing machine is analyzed within a minute.
  • The user receives recommendations regarding how to resolve his problem.
  • If the LG washing machine is under warranty, the service center will send a specialist.

LG Laundry&DW is available on Google Play. Suitable for all modern OS. To install, you must select the official application. The menu on the phone will be in Russian, and the test result will be in English.

The smart diagnostic program itself deciphers the error code and provides possible ways to eliminate it.

Note! Before checking using smart diagnostics, you must read the operating instructions for the washing machine. This will help you quickly navigate when finding a fault.

Organization of drainage into the sewer system


Draining from a washing machine can be organized in two ways:

  1. Temporary - in the bathtub, sink or toilet.
  2. Stationary - into the sewer.

The stationary option involves inserting into the sewer system. Most often it is made into a siphon, which has a special branch for the washing machine.

If the hose is inserted directly into a sewer pipe, then this must be done very carefully so that it does not touch the wastewater.

The hose insertion point must be secure to prevent leaks and wastewater from entering the hose. For these purposes, sealant and sealant are used. The bend point of the hose from the floor should be at least 0.5 m away.

Connecting the washing machine drain to the washbasin siphon - in the video:

How to set a delay on a Samsung washing machine?

Turn on the machine by pressing the On/Off button. Select the washing mode, adjust the spin intensity and temperature. Press the “Delay” button until you set the desired time until the end of the wash.

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Setting up control from a smartphone or telephone

Modern washing machines can be controlled from a mobile phone. This is possible for devices that can connect to the Internet.

It is possible to control the washing machine remotely using the Smart Washer application with Smart Control. For this you need access to the Internet.

Procedure:

  1. Download the application to your smartphone.
  2. Open the application.
  3. Select your washing machine as the control device.
  4. Go to settings.
  5. Click “Play” to start the cycle.


At first launch, authentication occurs. In the future, internal control will be ensured.

For external control, you must register the washing machine on the website of the manufacturer Samsung Smart Appliance.

Advantages of connecting to a phone:

  • control of the washing process indicating how much time is left until completion;
  • the ability to remotely start and stop work, as well as program adjustments;
  • notification of an error code.

Disadvantages of remote control:

  • washing machines with the ability to connect to a telephone are more expensive than their analogues;
  • The washing machine is connected via a home network, which may affect the quality of signal transmission/reception.

Not all Samsung washing machines allow you to connect to your phone.

What is smart diagnostics of a washing machine?

Smart diagnosis (translated as “smart diagnostics”) is a unique program for remotely determining problems in the functioning of a washing machine using a smartphone.

The Smart diagnosis system helps you independently identify problems that reduce the quality of operation of a household appliance. If there is no mobile connection, the service center operator will help you decipher the signals.

If necessary (it is not possible to fix the malfunction on your own), the request for qualified assistance is duplicated by the operator to the service center master.

In total, Smart diagnosis identifies more than eighty disorders (to be as precise as possible, eighty-five).

The principle of operation of the smart diagnostic system is simple: a special program is built into the washing machine, which scans the operation of all elements of the internal structure of household appliances and, if problems are detected, provides information in the form of sound signals into the microphone of a mobile phone.

The signals are deciphered by the operator of the service center or information prompts on the smartphone display.

Since signal reception can be affected by various external stimuli (noise, vibration, poor Internet signal), smart diagnostics do not guarantee 100% accuracy of the results of the study.

Is it available on all models?

Not every LG washing machine has the Smart diagnosis function. As a rule, the latest premium segment models are equipped with a smart diagnostic system, for example:

  • LG FH-​0B8WD7,
  • LG F-​10B8ND,
  • LG F-​2J5NN4W.

The special Smart diagnosis icon on the washing machine body indicates that the device is equipped with a remote fault detection system.

How to connect?

A special LG Laundry&DW application will help you connect an LG washing machine with a wireless communication module to your smartphone. You can download it on the Internet, Play Market (for smartphones with Android software) or App Store (for smartphones with IOS software).

It’s simple: on the right side of the control panel of the LG washing machine you can see a smartphone icon and the inscription “TAG ON”. By touching your smartphone to this icon, the washing machine itself will offer to install the LG Laundry&DW application. After downloading, the model and code of household appliances are entered into the program.

The program interface is completely Russified, but the results of the scan will be transmitted by notifications in English. To check the quality of the connection, it is necessary to ensure simultaneous access to both the washing machine and the telephone.

Source: https://yborka.online/tehnika/stiralnaya-mashinka/proizvoditeli/stiralka-lg/kak-polzovatsya-s/smart-diagnostika

First start

When the washing machine is connected to all communications, you need to make sure that the installation was carried out correctly. The first start of the washing machine is carried out without placing laundry in the drum .

Detergent (a small amount) is poured into a special compartment. For these purposes, it is advisable to choose a special preparation for the first wash. A good option is Helfer Start HLR0054 - against industrial contamination and for disinfection.

A program with a long cycle and water heating is selected on the control panel. The start button is pressed.


When starting the machine for the first time, you need to monitor its operation, paying attention to the following points:

  • no water leaks;
  • heating water;
  • filling the tank with water;
  • quality of drum rotation;
  • drain work;
  • machine behavior during spinning.

If leaks, grinding sounds uncharacteristic of normal operation, and other defects are detected, the machine must be stopped.

If the machine itself displays an error code on the display, its decoding should be clarified in the documentation for the device. There may be an incorrect connection or other user error. Read more about error codes here.

The first test run allows you to analyze the connection quality and operation of the washing machine components, and also makes it possible to eliminate dirt, lubricant residues, and the specific smell of new equipment from the drum.

User Hints

In some cases, the problem can be solved on your own. Some of them are not breakdowns at all. Therefore, the smart diagnostics function will save time and money spent on consulting an independent specialist.

So, problems that you can solve yourself include:

  1. The door of the LG washing machine is poorly closed or locked;
  2. the water supply valve is closed;
  3. lack of water level in the drum of the LG washing machine;
  4. too much weight of laundry loaded into the drum;
  5. The drain filter of the LG washing machine is clogged;
  6. the water hose is twisted;
  7. insufficient voltage in the network;
  8. problems with draining water due to blockages;
  9. spin function is disabled;
  10. the sewer is clogged;
  11. the drain pipe, hose, siphon are clogged;
  12. poor water pressure due to which water is underfilled;
  13. sudden shutdown of water;
  14. incorrect connection or improper installation of the washing machine;
  15. The water takes a long time to heat up due to scale on the heating element - this can be eliminated using special means.

Possible difficulties and solutions

In the process of connecting the washing machine, the user may encounter unexpected difficulties , the following tips will help to cope with them:

  1. If it is not possible to organize a connection to the sewer immediately after purchasing a washing machine, you can temporarily use the option of draining into a bathtub or sink, and then organize a permanent connection.
  2. In the absence of a centralized water supply, the washing machine can be supplied with water using a water tank raised by at least 100 cm. In this case, the hose must be attached to the bottom of this tank and ensure that the container always remains filled. This situation may be relevant for dachas. The cardinal solution is to install a water pump.
  3. If, even at the stage of unpacking the new machine, housing defects or insufficient equipment were noticed, it is necessary to demand replacement of the defective equipment.
  4. If, upon first start-up, defects in the automatic machine were identified, you must contact a service center that supports Samsung equipment under warranty.
  5. Installing a built-in washing machine poses a special difficulty. If you have no experience in carrying out such work, it is better to entrust the connection of equipment to professionals.

Peculiarities

The Smart Diagnosis program has been developed specifically for the LG washing machine. Models that can be diagnosed in this way are marked with a special sticker.

The option allows you to remotely check the functionality of the equipment without calling a technician. As a result, the cause of the breakdown can be reliably determined.

The option can diagnose 85 faults of varying complexity. Thanks to the program, you won’t have to search for words for a long time to correctly describe the essence of the problem to the technician over the phone. The application will not only tell you where the problem is, but also give recommendations on how to fix it.

If a breakdown requires professional intervention, the technician will be able to take all the necessary tools and parts in advance.

Diagnostics is carried out using the sound method. There should be no extraneous noise, vibration, or increased acoustics in the room.

All this can distort the data, and the diagnosis will not work at the proper level. It turns out that in some cases the program cannot give the most accurate answer. Let us list the main advantages of smart diagnostics.

  1. Failure can be detected early. As a result, repairs will be as cheap and fast as possible. It is also possible to prevent the occurrence of a malfunction altogether.
  2. Such diagnostics allows you not to waste money on calling a technician and time on contacting a service center.
  3. There are times when professional service is simply necessary. Thanks to smart diagnostics, the technician can prepare for the departure in advance. Knowing the cause of the breakdown and its severity, the specialist will be able to take with him everything necessary for repair.

Diagnostics is carried out using the sound method. There should be no extraneous noise, vibration, or increased acoustics in the room.

All this can distort the data, and the diagnosis will not work at the proper level. It turns out that in some cases the program cannot give the most accurate answer. Let us list the main advantages of smart diagnostics.

  • Failure can be detected early. As a result, repairs will be as cheap and fast as possible. It is also possible to prevent the occurrence of a malfunction altogether.
  • Such diagnostics allows you not to waste money on calling a technician and time on contacting a service center.
  • There are times when professional service is simply necessary. Thanks to smart diagnostics, the technician can prepare for the departure in advance. Knowing the cause of the breakdown and its severity, the specialist will be able to take with him everything necessary for repair.

Call the master

You can not only install the washing machine yourself, but also use the services of a specialist from a company that repairs household appliances, including washing machines. Finding such companies is not difficult on the Internet.

Connecting a household appliance and installation depends on the price list of the household appliance repair company and the complexity of the work performed. The cost of work does not include payment for consumables and additional parts required during installation.

Average prices in the capital:


  • standard installation with disconnected communications – from 600 rubles;

  • installation of a built-in machine – from 1,300 rubles;
  • installation with preparation of plumbing communications – from 1,800 rubles;
  • installation with preparation of electrical communications – from 1,800 rubles;
  • comprehensive installation with preparation of communications – from 2,000 rubles;
  • dismantling an old machine (free-standing) - from 300 rubles;
  • dismantling of a built-in machine - from 600 rubles.

It is recommended to seek help in installing a washing machine from companies that have been practicing in the service market for a long time and have a reliable reputation.

Models with smart diagnostics function

Almost all modern LG washing machines support the Smart Diagnosis program. The equipment has many useful functions, which ensures maximum comfortable use.

Currently, more than 150 of the company’s washing machines can be inspected using a smartphone. Let's look at popular models that allow you to use smart diagnostics.

  1. LG F1296ND4. The narrow washing machine is great for home use. The drum is designed to wash 6 kg of laundry. It is possible to spin things at 1200 rpm. Users are offered 13 operating modes. The electronic controls are intuitive and uncomplicated. The washing machine is free-standing and easy to install. The low noise level is considered a big advantage. The “6 movements of care” technology has been implemented. Thus, the drum can rotate in different ways, which ensures high-quality and gentle removal of stains from different types of fabric.
  2. LG F-​10B8ND. Narrow washing machine with direct drive. The function of different rotation of the drum depending on the type of fabric and the intensity of dirt is integrated. The equipment has a front loading type and is designed for 6 kg. It is worth noting that the model operates quite quietly. The manufacturer offers 13 washing modes, including separate programs for duvets and children's clothes. There is a “Health Care” wash option that removes various allergens from the fabric. Things are spun at 1000 rpm. As a result, the clothes are slightly damp and the fabric fibers are not damaged.
  3. LG F-​1096TD. A fairly spacious washing machine allows you to load up to 8 kg of laundry. 13 washing modes are offered, including daily and quick. The washing machine is suitable for a family with a child; there is a separate program for children’s clothes. There is an additional mode that smooths out small wrinkles on clothes.
  4. LG F-​12U2HBS. Washing machine with direct drive and steam function. Things are spun out at a maximum of 1200 rpm. As a result, the clothes are practically dry and can be ironed immediately. The drum is designed to wash 7 kg of laundry. There are 14 operating modes, including a separate one for dark fabrics. Its peculiarity is that it is guaranteed that soap stains from the powder will not remain on clothes.
  5. LG F1089ND. This washing machine is characterized by economical power consumption. At the same time, you can wash up to 6 kg of laundry. In standby mode, the equipment does not consume energy at all. The washing machine belongs to the narrow category, with a depth of only 46 cm. Many proprietary technologies are integrated, including the EcoHybrid drying function and TrueSteam steam. There are “6 care movements” that allow you to most effectively clean dirt of any intensity from different fabrics. The machine has 13 operating modes.
  6. LG TW206W. The mini-machine is designed for daily small washing. The drum is designed for only 2 kg. The controls are intuitive and touch. The washing machine has Wi-Fi support. The device has 7 programs, including a separate mode for washing underwear. It is possible to use loaded cycles. The model is characterized by low noise and vibration levels.
  7. LG F2H5HS6W. The drum is designed for 7 kg of laundry. Clothes are spun at a maximum of 1200 rpm. Steam technology has been implemented, which is active during the “Baby Clothes”, “Hypoallergenic”, “Cotton + Steam” cycles. As a result, the clothes are delicate and soft. In total, users can use 14 washing modes, including quiet and everyday. You can also use your own program.

Modern LG washing machines have many useful features that allow you to clean your laundry more efficiently. Innovations and technologies require constant monitoring.

In view of this, the advent of smart diagnostics is very useful. Even if the system fails, you can find out the reason yourself.

Source: https://stroy-podskazka.ru/stiralnye-mashiny/smart-diagnostika-lg/

Recommendations

To successfully connect a Samsung washing machine, it is recommended to use the following tips:

  1. When planning to purchase a washing machine, you need to take care of the future connection to communications in advance. It may be necessary to replace the siphon with a special one that has a drain outlet (fitting), and organize a tie-in into the water pipe for output to the washing machine.
  2. If the floor is uneven, it should be leveled if possible before bringing in a new car.
  3. The valve that shuts off the water supply to the washing machine must be closed after finishing the wash, and opened only before starting.
  4. To insert washing machine hoses into the sewer and water supply, you must use only high-quality parts, as they are designed for many years of use.

If you are not confident in your own abilities to properly connect the washing machine, it is recommended that you contact a specialist.

You will find all the most important and useful information about Samsung washing machines in this section of the site.

Possible problems

As mentioned earlier, small problems such as an unclosed door or excessive load in the drum will be shown on the display.

But before starting any repair work, the washing machine must be de-energized and disconnected from the water supply. Let's look at common faults.

The machine does not turn on

This is the most common error that occurs during operation of any unit (not only from this manufacturer). The reason may be not only wear or breakage of parts, but also some other cases. The most frequently encountered ones may be the following:

  1. Lack of electrical energy.
  2. The on/off button is broken.
  3. Failure associated with the interference filter.
  4. Problems with the electrical control module.
  5. The drum is not closed or blocked.

The drum has stopped rotating

If the drum refuses to rotate, it is necessary to comprehensively consider all existing reasons. The problem may be a breakdown of both the power unit and any other parts and components.

The power unit does not work or has stalled:

  • The control unit is broken.
  • Power unit failure.
  • Problems associated with heating elements.

The power unit makes sounds, but the drum does not move:

  1. A foreign object interferes with movement.
  2. Electric motor failure.
  3. The brushes of the power unit have become unusable.
  4. The drum bearings refused to work.
  5. Damage to the control unit.

The power unit rotates, but the drum does not:

  • The pulley came loose.
  • A foreign object interferes with movement.
  • Problems with the drive belt.

The drum does not rotate in both directions. There is only one reason, it lies in the control units of washing units.

It is he who leads the change in direction. Among other things, some models are equipped with special rotation side control boards, which also tend to break. Be that as it may, only a specialist can solve this problem.

The drum is rotating faster or slower than required. Naturally, this issue must be considered solely in the context of washing clothes, and not the spin mode, when the drum can change the rotation speed.

  1. The drive belt may have become loose.
  2. The brushes of the power unit have become unusable.
  3. The winding of the power unit has become unusable.
  4. Tachometer malfunction.
  5. Problem with the control unit.

The washing machine does not spin clothes

  • The spin function is disabled.
  • Imbalance or overload of the washing machine.
  • The belt is worn out.
  • Problems with the power unit.
  • The water stopped draining.
  • Damage to the control unit.

The water does not drain or it goes away on its own

Problems with draining water may be due to the following reasons:

  1. The filter is clogged.
  2. The water drain pipe, siphon, hose or sewer is clogged.
  3. The pump has become unusable.
  4. Damage to the electronic module.

If the water drains on its own, the problem often lies in an incorrect connection to the sewer pipe. In this case, you need to pay attention to the height of the drain hose connection. It should be at least half a meter from the floor.

Among other things, there is a special valve called “Anti-Drain” that can help cope with this problem.

Underfilling or overfilling of water

  • Problem with the pressure switch.
  • The valve that supplies water is broken.
  • The filter mesh in the valve needs to be cleaned.
  • Poor water pressure.
  • Electronic module problem.

Machine vibration and noise

Mobile diagnostics can also identify another very common problem, when the machine literally jumps all over the apartment. You can often encounter a strong hum from the device during the spin process. The problem may be:

  1. Improper installation of the machine.
  2. Imbalance.
  3. The shipping parts have not been unscrewed.
  4. The bearings have become unusable.
  5. The counterweight was weakened.
  6. Shock absorbers or springs have become unusable.
  7. The drive belt is stretched.
  8. The fastenings of the housing or parts must be tightened.

The hatch can't be opened

Every modern washing machine has an automatic hatch locking function, which automatically turns on before the wash starts and turns off some time after the end.

Even if the machine is de-energized after finishing the wash, you must wait for some time. The machine hatch may be blocked if there is water in the drum.

Machine leaking

There is no longer even a diagnostic process, but personal observations that may suggest a leak. In this case, there can only be 2 options for the development of events: a leak in one of the nodes or an excessive accumulation of water, due to which it begins to pour out over the edges.

Often, the tightness is broken most often due to the following reasons:

  • Violation of the integrity of the tank.
  • Problems with connecting pipes.
  • The drain pump volute was damaged.

Water does not heat up

If the water stops heating, then most likely the culprit is either a problem with the temperature sensor or a breakdown of the heating element. If the water heats up, but for a very long time, then the problem must be looked for in scale on the heating element.

The heater is very easy to remove and clean yourself using improvised means, such as citric acid or special household chemicals.

This is how Smart Diagnosis works. Now you can be aware of all the problems of your washing machine and know how to solve them.

Source: https://tehnika.expert/dlya-chistoty-i-poryadka/stiralnaya-mashina/smart-diagnostika-lg.html

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