The German company Bosch, which produces washing machines and other household appliances, has been on the world market for more than 30 years. During this time, their products have gone through more than one stage of modernization and improvement. So, modern models of Bosch washing machines are equipped with a user notification system about emerging problems and malfunctions. This is done by displaying the code that corresponds to a particular malfunction on the display. It is important that fault codes cannot provide accurate information about a specific problem. But deciphering the code gives an indication of the area where the problem occurs.
Error codes
Below is a unified classification of various error codes for Bosch washing machines. It logically divides all error codes into specific groups.
Errors in the main control system.
- D09 – failure of the running program;
- D20 – water filling errors;
- D24, D28 – damage to the motherboard;
- D29, D30, D31, D32 - various types of interference, usually eliminated by restarting the washing machine;
- F10 - The electric motor cannot communicate with the control module;
- F11 – stop or failure of the selected program;
- F21 – drum stop, inability to start;
- F24 – lack of communication between Aqua-Stop and the control module;
- F32 – lack of communication between the control module and the UBL;
- F42 – excess engine speed;
- F44 – reverse relay errors;
- F63 – software crashed;
- F67, E67 – incorrect coding of the control card.
The reasons for these errors to appear on the washing machine screen may be damage to various parts of the control system: motherboard, processor, tachogenerator, control card (module) and others. It is important that errors associated with incorrect control card encoding indicators may be a factory defect, therefore, if the washing machine has such indicators, you need to call a specialist.
Error codes and malfunctions of the Ariston washing machine
Errors in the hatch locking device (abbreviated as UBL).
- D07 – UBL malfunction;
- F01, F08, F16, F36 – the hatch door is not closed;
- F32 – lack of communication between the UBL and the control module;
- F34 – UBL malfunction;
- F61 – incorrect UBL indicators.
Perhaps this error was displayed due to the fact that the hatch door was not completely closed.
Errors in the water heating system.
- D05 – damage to the thermostat or wiring;
- D03, F38 – heating element failures;
- F06 – water overheating;
- F07 – water does not heat up to the required temperature;
- F15, F20 – errors in water temperature indicators;
- F19 – heating system errors;
- F22, F37 – NTC sensor malfunction;
- F25 – Aqua sensor error.
Such readings may appear due to voltage surges, breakdowns of the temperature sensor, heating element, damage to the motherboard, or improper operation of the thermostat.
Water supply system errors.
- D01, F30, F31 – water level sensor errors;
- D02, F28, F29 – water sensor errors;
- D03 – malfunction of the drain system;
- D08 – damage to the recirculation pump;
- D10 – Aqua-stop errors;
- F04 – water leak;
- F02, F17 – error of water entering the machine;
- F03, F18 – error of water draining from the machine;
- F23 - unscheduled activation of Aqua-stop;
- F25 – Aqua sensor error;
- F59 – 3D sensor errors;
- F60 - water flow sensor errors.
Errors in this system occur due to a malfunction of the electronic control module of the drainage system, the water supply and drainage system, damage to the pressure switch, pump, pump or EM valve, long time for collecting and draining water (more than 10 minutes), and changes in water pressure. Otherwise, it may simply be a failure of indicators that is in no way related to damage to the water supply system.
Decoding fault codes for the Indesit washing machine
Errors associated with a malfunction of the electric motor.
- D04 – malfunction in the motor;
- D06 – Tacho sensor errors;
- D13 – electric motor malfunction;
- F05 – damage to the electric motor command apparatus;
- F12 – failure or stop of the selected program;
- F26, F27 – pressure sensor errors;
- F42 – excess engine speed;
- F43 – engine stop, inability to start;
- F44 – reverse relay errors.
Other error codes.
- D17 – damage to the drum or belt;
- F13 – increase in mains voltage;
- F14 – decrease in mains voltage;
- F40 – automatic synchronization errors (power supply does not comply with permitted standards).
It is important that power surges have a very bad effect on the condition of the washing machine, so this problem must be corrected immediately. And you should not rely on the protection system against power surges in modern Bosch models; the more often it operates, the greater the likelihood of its failure, and, accordingly, the device as a whole.
Recommendations
When error E32 appears, the following recommendations may help:
- If the bearings begin to deteriorate, they need to be replaced. Delaying in solving the problem can lead to damage to other components of the washing machine and even to staining of the things placed in the drum.
- Repairs involving disassembly of a washing machine can only be carried out if you have the appropriate skills.
- Before you begin disassembling the washing machine, it should be de-energized and disconnected from the water.
- Before you begin repairs, you should make sure that you have all the necessary tools.
- New shock absorbers should only be selected that are similar to the previous ones. You should not install models that are more rigid or that do not match in size.
- Shock absorbers are replaced only in pairs.
Procedure
Fault diagnosis is carried out using service testing. This is better than searching for the entire circuit of a faulty device, which takes too much time and is quite low in terms of efficiency. Test mode starts as follows:
- Close the hatch door
- Set the wheel - a large round button for selecting a program - to “OFF” (can also be designated “off” or “0”), wait a few seconds
- Turn the wheel clockwise until about
- Hold down the “<” button
- Turn the wheel further to about
- Release the “<” button
Atlant washing machine errors: fault codes
At the last action, the latest malfunction of the washing machine should be displayed, as well as the error code. Using the “<” and “>” buttons, you need to select a test to check the area of the washing machine you need and press the “start” button.
Knowing the fault coding of Bosch washing machines, you can independently detect the problem area and take measures to eliminate the fault. However, many of them require calling service center specialists.
You can reset the error by disconnecting the washing machine from the power supply. Sometimes this needs to be done for a while (up to 20 minutes). This is due to the built-in protection system in modern Bosch washing machines against power surges, including short-term power outages.
Call the master
In cases where error E32 appears regularly, in order to establish the cause of the problem and carry out repairs, you can seek help from a company that repairs washing machines. Finding such companies is not difficult on the Internet. There you can read customer reviews and get acquainted with their impressions of the work of the masters.
The cost of the work depends on the complexity of the breakdown and is based on the company’s price list. In the capital, the average cost of work is:
- replacement of bearings - from 4000 rubles;
- removal of transportation bolts – from 1000 rubles;
- replacement of shock absorbers - from 2200 rubles;
- replacement of springs - from 2000 rubles;
- replacement of counterweight - from 1800 rubles.
After the repair is completed, the technician starts the washing machine for testing. Before leaving, he issues a guarantee for the work performed. During repairs, parts may need to be replaced. Their cost is paid separately by the customer.
Some facts about our service center
Over 16 years of work, we have developed a wide geographical network. We currently have offices in:
— Moscow — Moscow region
Free diagnostics in our stationary reception workshops:
- st. Pererva, 1, s 3 - st. Yeniseiskaya, 43
Some facts about our service center
Qualification
We repair only Bosch equipment, so all specialists have narrow qualifications, which ultimately has a positive effect on the quality of repairs.
Representative offices
Over 16 years of work, we have developed a wide geographical network. We currently have offices in:
Network of workshops
Free diagnostics in our stationary reception workshops:
Price list
The craftsmen always have price lists with them, so the amount for repairs will not be made up out of their heads. Just like the warranty form, the price list is certified by management and has legal force.
Certification
The service center operates officially and has the appropriate certificates.
Source
Repairing a Bosch automatic washing machine: getting to the equipment yourself
You can fix the malfunctions from our list below with your own hands, provided that you pay close attention to the process of assembling and disassembling the device and correctly perform replacement or other manipulation regarding the internal equipment.
The drain pump has failed: how to replace it
Before disassembling the device, be sure to drain the water from it, otherwise you will wet all the parts in the machine. To get to the drain pump of the machine, you need to disassemble the back and top wall of the housing of the household appliance. Then turn the car on its side, having first secured the drum with bolts. Then remove the pump by disconnecting the terminals. After the manipulation has been done, we take a new structure suitable for this model of machine and securely fix it in its original place.
Repairing a bearing yourself: stages of the procedure
The bearing in the washing machine is responsible for the correct operation of the drum; if it wears out, it must be replaced so as not to damage the drum itself. To do this, follow the algorithm:
- We remove the body from the washing machine, remove excess water and debris from the tank.
- The difficulty is that you need to disconnect all the panels, the powder dispenser, remove the door clamp and cuff, and pull out the lock.
- Once these steps have been completed, we proceed to detach the tank. To do this, remove all the fixing bolts.
- The drive belt should be pulled to the side to avoid accidentally damaging it.
- Unscrew all the bolts that hold the plastic tank and remove it from the springs.
- Having reached the metal part of the drum, remove the pulley and existing bolts from it.
- A metal bearing is installed on the back of the drum.
- Knock out the damaged part and install a new one, performing all the steps exactly the opposite.
Good to know! In order not to confuse all the connections during assembly, it is best to photograph complex stages of work. Thus, you will be able to design a washing machine without errors.
How to remove and change the drive belt on a Bosch washing machine
Replacing the drive belt is carried out within a few minutes, so this work is considered elementary. All you need to do is remove all the screws on the rear convex cover. Opening it, you will see the motor drive and the drum along which the belt moves.
To remove it, you need to carefully pull it away from the parts, slightly turning the drum wheel. Put on the new belt in the same way. For clarity, watch this short video.
Heating element replacement procedure
If the water in the washing machine tank is cold and does not heat up during the operation of the device, this indicates that the laundry is unlikely to be washed. If you look inside the problem, then the damage to the heating element is to blame. To extract it, consider the following short instruction.
Illustration | Description of action |
Unscrew the fixing bolts and remove the top surface of the washing machine. | |
Remove the detergent dispenser. To do this, just press the button located in the middle of the tray. | |
To remove the front panel, you need to unscrew 4 screws, as shown in the photo. | |
Remove the front panel by unscrewing all the fastening screws, and at the bottom of the drum you will see the attached heating element. Remove all contacts from it. | |
Having unscrewed the nut of the heating element, we take out the part and install a new heating element in its place in the same way. Then we assemble the washing machine. |
As you can see, disassembling a Bosch washing machine to replace the heater is a very lengthy and painstaking job, so you should pay close attention to all the points.
How to clear a clogged drain hose when repairing a Bosh washing machine at home
During the long operation of the automatic machine, you may have noticed that when you turn on the water does not enter the tank as quickly as it did initially. If this is not a problem with your water supply pressure, then the water supply hose filter is clogged.
In order to clean it, you need to unfasten the tube on the back of the machine body. Remove the mesh that is placed inside the hose and screwed on using a thread. Rinse it well under running water and dry. Then install it in place and enjoy excellent water pressure.
Comparison of the best Bosch washing machines
I suggest you familiarize yourself with the ratings of all the above washing machines:
Model | Loading (kg) | Spin speed | Size (WxDxH) | Peculiarities | Price, rub |
WLG 20060 | 5 | 1000 | 60*40*85 | temperature selection | 19690-21111 |
WLG 20261 OE | 5 | 1000 | 60*40*85 | delayed start by 24 hours. | 20151-23990 |
WLG 20061 | 5 | 1000 | 60*45*85 | temperature selection | 21990 |
WLG 2426 W | 5 | 1200 | 60*45*85 | Speed Perfect | 22560-24990 |
WLL 24266 | 7 | 1200 | 60*45*85 | Energy efficiency A+++ | 24473-29990 |
WLG 20160 | 5 | 1000 | 60*40*85 | delayed start by 24 hours. | 24990 |
WLT24440 | 7 | 1200 | 60*45*85 | Energy efficiency A+++ | 27700-28210 |
WLT 24460 | 7 | 1200 | 60*45*85 | Energy efficiency A+++ | 28769-33310 |
WIS 24140 | 7 | 1200 | 60*56*82 | built-in | 53470 |
WIS 28440 | 7 | 1400 | 60*56*86 | built-in | 61290 |
Common failures and their manifestations
Since the washing machine has a complex structure, the washing program may go wrong due to the failure of a variety of parts and mechanisms. In this case, the cause of the problem may be damage to both electronic components and performing parts. Most often failures occur in the following cases:
Failure can manifest itself in different ways. The washing machine may freeze and not respond to user actions. Sometimes it seems that the washing is proceeding normally, but the program takes longer to complete, and occasionally it suddenly stops at one of the stages.
How to stop washing
The first thing to do in the event of a failure in the washing algorithm is to stop the program. The option of pulling the plug from the socket should only be considered as a last resort. We must not forget that after switching off, the hatch lock will be removed, but the water will remain in the drum and if it is opened, it will spill out onto the floor.
You need to stop the washing machine correctly. To find out how this is done, you should look at the instructions for your specific model. In most washing machines made by Samsung, Ariston, Indesit and others, to reset, just press and hold the “Start” button. Sometimes the Pause button is used for this.
The machine takes too long to wash
This is one of the most common failures. It is typical for models from most famous manufacturers, such as Electrolux, Siemens, Bosch. If time passes and the status of the indicators does not change, the washing program may have gone wrong. In this case, you should not immediately disconnect the device from the network and start the wash again; you need to observe at which stage the failure occurred and identify the problem.
The reason for “freezing” at the water intake stage may be low pressure in the system, a clogged hose or a broken inlet valve. In the case of new models from well-known manufacturers, this situation will be accompanied by the appearance of an error code on the display.
Stopping while draining after the main wash could indicate a blockage in the drain or a clog in the drain hose. If the noise of water being drained is clearly audible, but at the same time it is entering the tank, the problem is in the pressure switch, which cannot determine the level in the tank. Sometimes the reason for this situation lies in the control module.