Kandy washing machines are popular and reliable equipment that enjoys well-deserved trust from customers. But even with such devices, breakdowns and malfunctions can occur.
In some cases, it is possible to resolve the issue on your own, in others, you cannot do without the help of a specialist. One of the possible problems is the lack of response from the device when pressing the power button.
Why the Kandy washing machine does not turn on and how to fix the problem, we will tell you further.
Door faults
After inspecting the electrical systems, it is worth paying attention to the unit door. So, for example, if the Candy machine does not block the door, its functionality, namely its tightness, is impaired. The equipment stops turning on, which is why water can spill out during washing, flooding the floor around the device and increasing the risk of overheating of the wiring.
Therefore, before washing, it is recommended to check the door lock and eliminate the malfunction if it is found.
It is worth noting that when carrying out the test, the Kandy washing machine must be connected to the network. Then you need to look at the indicators. If the lock is flashing, it means there is some problem with the door.
Preventive measures
Failure to turn on the Kandy washing machine makes it impossible to do laundry. To prevent this problem from arising, you need to remember the following preventive measures:
The washing machine must be connected through a separate socket with output to the machine.- If power surges often occur in your home, it is advisable to get a voltage stabilizer and connect the washing machine through it.
This will protect the device from burning out individual elements and extend the service life of the equipment. - Press the power button of the machine smoothly, without using force.
- You need to put things into the drum carefully so that they do not get caught in the door and interfere with the operation of the lock.
- You need to close the hatch door without using force, without slamming it.
- The washing machine should be located in a room with good ventilation. This will prevent oxidation of contacts and the development of corrosion.
- The washing machine must be protected from the pranks of children and pets, as well as rodent attacks in the private sector.
Power cord and FPS
If everything is in order with the electrical network and the door is working properly, you can begin to inspect the other components of the Kandy washing machine. You should start by checking the power cord. To do this, you will need to inspect the wire for the following signs:
Also, in the absence of visible violations, the following diagram of sequential actions will help to check the functionality of the cord:
If the device shows a negative result, then there is no interference with the cord. Then you need to start checking the filter. This procedure is carried out by measuring the voltage at the input and output of the FPS. In case of any deviations, the part must be replaced. The machine must not be turned on under any circumstances.
Program switch and control module
Next, if no problems were found during inspection of the external and internal wiring, proceed to checking the program switch and the general system control module.
The easiest way is to replace the broken part when a malfunction is detected, however, often such repairs can be expensive and can hardly be called justified.
You can repair the switch and control module with the help of a professional who will do everything to get the machine to start turning on. It is not recommended to do this yourself, as there is a risk of aggravating the situation, causing additional damage.
Candy washing machine error codes
If you understand the reason for the error and you need a replacement part, contact the Samodelkin online store. We have an excellent range of spare parts for Candy washing machines at an affordable price.
Possible solution methods
E1 (E01, Err 1, Error 1)
For equipment without a display, it blinks once every 5 seconds
The hatch door does not close, it does not lock
E2 (E02, Err 02, Error 2)
For machines without a display, the system flashes twice every 5 seconds.
Water does not flow into the tank, or flows too slowly or in excess.
For SMAs that are not equipped with a display, three blinks are visible every 5 seconds
E4 (E04, Err 04, Error 04)
For washing machines without a display, you can see the indicator blinking four times every 5 seconds.
The error appears three minutes after the machine takes in an excessive amount of water.
E5 (E05, Err 5, Error 5)
Cars that are not equipped with a display flash five times in a series every 5 seconds.
E6 (E06, Err 6, Error 6)
Control board fault
E7 (E07, Err 7, ERROR 7)
The car tries to start the engine three times, it rotates very quickly
E8 (E08, Err 8, Error
The error is practically absent in Candy washing machines with a display, for example, CST G282DM/1-07
Tachogenerator error, washing process does not occur
E9 (E09, Err 9, Error 09)
Machines without display have batteries 9 flashes at 5 second intervals
Motor failure (electric motor of the washing machine)
E10 (Err 10, Error 10)
Machines without a display give 10 flashes with a 5 second break between series
The car engine does not work
Error in the operation of the program selector or motor connections.
E11 (Err11, Error 11)
For cars without a display - 11 flashes every 5 seconds
The machine does not dry things or does not dry them enough (only relevant for machines with drying, for example, Candy GVSW40364TWHC-07)
F12 (Err 12, Error 12, EC)
For machines without a display, 12 consecutive flashes occur every 5 seconds.
The drying mode of the machine does not correspond to the set program
(only for washing machines with dryers, e.g. Candy Smart CSW4 365D/2-07)
Typical for CM models with vertical loading and equipped with a display, for example, Candy CTD8766
Top loading washing machine
Unpleasant moments also happen with such models. Most often the drum is locked in them. This happens when cranking is done open. In order for the machine to start working again, you must:
- move the washing machine away from the wall,
- disconnect all connected communications,
- on the back wall, determine the installation location of the heating element, disconnect and remove it,
- spin the drum by hand.
The hatch in a top-loading washing machine opens in almost the same way as in models with a front door. They turn off the machine, then try to start one of the programs again.
Main problems with Kandy washing machines
Let's look at the main problems that are typical for cars of this brand. We will also find out how you can repair Candy washing machines yourself.
The machine does not drain water
Have you noticed that Kandy's washing machine does not drain water? The program may stop right in the middle of the wash. Due to the fact that the water does not drain completely, you take out wet clothes after spinning.
What are the reasons for such a breakdown:
Kandi's car won't turn on
Why doesn't the Candy washing machine work? You start the washing machine as usual, but it does not respond to your actions. Let's look at the reasons for this problem:
Loss of tightness
If you notice a puddle of water under the washing machine, you need to urgently look for the leak.
Attention! Do not step into the water, you may get an electric shock. If possible, disconnect the SM from the network or turn off the electricity supply at the distribution panel.
Why does a leak occur:
No heating
The washing machine does not start the washing process or washes things in cold water. The reason for this is a malfunction of the heating element (heater). Basically, the element fails due to scale or damaged contacts.
Wear of moving elements
Wear of bearings, oil seals, and motor brushes leads to various malfunctions in the Kandy washing machine. For example, you may notice a knocking and rumble when the washing machine is operating, or the drum stops rotating.
Electronics problems
These include problems with closing the hatch door, faulty wiring between parts and the control module, and a malfunction of the control board of the Candy washing machine.
How can you figure out what kind of breakdown happened to your car? Error codes will help you.
Thanks to the self-diagnosis system, a fault code is displayed on the Kandy washing machine display. After decoding it, the user understands which part needs to be checked. This makes it possible to independently repair Candy washing machines.
Damage not related to the machine
Before looking for the reason why the washing machine stopped turning on, in itself, you should pay attention to external factors. For example, a device shutdown may occur as a result of power problems. The occurrence of such malfunctions is influenced by the following reasons:
- The Candy washing machine plug is not plugged into the socket. The situation is quite funny, but it is precisely this that answers the question of why the device may not turn on.
- Turn off the electricity. Also a fairly common problem. To organize the operation of the unit, you will need to wait until the light is turned on.
- Knocking out traffic jams. To make sure that this is the reason, it is worth inspecting the general apartment panel. It may turn off due to a short circuit. To fix it, it will be enough to weigh the bag.
- Automatic switching on of RCD. The residual current device may turn on as a result of current leakage, and an electrician must be called to solve the problem.
- The socket is faulty. To check the outlet, just connect another electrical appliance. If the equipment does not turn on, this will be evidence of a problem. A broken socket will need to be replaced, which is usually done by an electrician.
It is very important to follow safety rules when checking the electrical network to avoid possible electric shock.
Kandy machine fault codes, their meaning
Depending on the type of model, the SM may display the error in different ways:
Washing machines Candy Holiday, Aquamatic, Activa and other models are characterized by the following error codes: E01, E02, E03, E04, E05, E09.
Error code name | Meaning, decoding |
E01 | The hatch door is not closed tightly. Malfunction of the locking device (UBL) or mechanical latch. |
E02 | Error when drawing water. The tank is overfilled or there is not enough water for washing. There are likely problems with the intake valve, pressure switch, and control module. |
E03 | There is no normal drainage of water. The time allotted for draining has expired. The problem is a clogged drain system or pump. |
E04 | Water intake error. The tank is filled above the required level. The fill valve or pressure switch may be damaged. |
E05 | The water does not heat up. Malfunction of the heating element, electronic controller, temperature sensor. |
E07 (08, 09) | Problems with the engine or its elements: tachometer, triac, control module. |
What does the code that the Candy washing machine produces mean?
This coding for Kandy washing equipment is not a rare situation. It appears most often at the end of the wash, and means it is impossible to drain the waste water. Because of this, the washing machine freezes and does not proceed to the next stage.
E03 stands for drain-related failure. But it can appear in a number of cases:
- During the rinsing process, when you need to drain the water.
- During the washing process, when the stage is completed and draining is needed.
- Code E03 alternates with other error codes (with E16 - with a lack of water heating, with E04 - with a breakdown of the pressure switch).
- A failure code appears and the machine to which the washing machine is connected is displayed on the meter.
Depending on the Candy model, the E03 error message may look different:
- "ERROR3";
- "ERR3";
- "E3";
- "E03".
In Candy machines that do not have a display, the machine signals a failure with a series of flashing indicators. On devices of different models, these may be different combinations of light bulbs.
The user needs to count how many times they blinked before the pause. In the case of error E03, this is 3 times, after which there is a pause, and then a new series of blinks.
Do-it-yourself car repair Kandy
First of all, if you notice an error code, reboot the washer. Unplug it for 10-20 minutes.
If after switching on the code does not disappear, you need to continue searching. The photo shows the structure of the Candy washing machine to make it easier for you to navigate.
You can also look at the operating instructions for the Kandy washing machine.
Solving drainage problems
Let's figure out how to get rid of the blockage. DIY repair:
Along with the pipe, inspect the drain hose, which could also be clogged. To clean, you can rinse it under water pressure.
To remove the error from the screen and return the SM to functionality, you need to get to the pump.
DIY repair:
If the pump malfunctions, you can install a new part in the reverse order.
How to turn on the Kandy machine
If your washing machine does not turn on or display an error code, do the repair yourself:
What to do:
Now inspect the button contacts. They may need to be replaced.
Replacing the heating element in a washing machine
When using low-quality powders and hard water, the heating element becomes covered with scale. Subsequently, scale may cause the heater to burn out. If the heating element breaks down, the corresponding error code will appear on the display.
To replace the element, you need to remove the back panel of the SM Kandy. Make your own repairs:
Visually assess the condition of the heating element. Additionally, you can check the heater while it is in the car. To do this, attach the multimeter probes to the contacts of the heating element and measure the resistance. A working part will show from 20 ohms to 30 ohms.
If broken, install a new element.
How to check the heating element and its thermostat, watch the video:
Bearing replacement
To replace the bearings, you need to know how to disassemble a Kandy washing machine. Getting to them is very difficult, and not everyone can do it.
Watch detailed video instructions:
Solving electronics problems
What are the signs of this breakdown in the Kandy automatic washing machine? You are trying to start the wash, but the process does not start. An error code lights up on the display.
The reason may be an open hatch door. If the locking device fails, the hatch is not electronically locked, so the wash does not start. Do-it-yourself repair involves replacing the UBL:
Electronic problems can be caused by a broken wire circuit between the control board and the rest of the machine. Therefore, you need to inspect everything sequentially. For this you will need a Candy washing machine wiring diagram.
If there were sudden voltage changes, the board itself or its elements could burn out.
Other reasons
Below are additional reasons why a Kandy washing machine may stop working.
- The lack of water drainage in the Kandy washing machine is evidenced by wet items after washing, which should be slightly damp during normal operation of the device. The main cause of the breakdown lies in a clogged drain system, as well as a malfunction of the drain pump. In the first case, it is necessary to clean the system from debris that has gotten inside the pipe. The second option involves replacing the pump.
- Loss of tightness, the main symptom of which is a puddle of water under the Kandy washing machine. The reason may arise, for example, if the car door does not lock. If this is discovered, it is necessary to find the location of the leak as quickly as possible and begin direct repairs. It is worth noting that the electricity must be turned off to avoid the risk of electric shock.
- If the indicators do not light up during operation of the device, unexpected changes occur in the performance of the Kandy washing machine, which is why you have to turn it off ahead of time. Replacing indicators should be entrusted to specialists in this field, who will cope with the problem quite quickly.
Operating a Kandy washing machine requires a responsible attitude towards it. Any malfunction may occur as a result of incorrect use of the device or the use of low-quality powders. Thus, negligence will lead to the equipment stopping turning on.
TOP 5 malfunctions in Candy washing machines, their causes and solutions
Candy is an Italian brand of equipment, well known to customers from the Russian Federation. Washing machines of this brand are in enviable demand: at a low cost, they have a wide range of functions, and are also of good quality for equipment in the middle price segment. However, they are not immune from breakdowns.
We analyzed the requests from customer owners of Kandy washing machines (both vertical and horizontal loading) to our RemBytTech workshop and compiled our top 5 breakdowns that are most common in this brand of washing machines.
The first place in the number of calls to RemBytTech was the breakdown of the drain pump. The most common reason for the failure of this unit is the ingress of debris or foreign objects (threads, clothing accessories, coins, etc.) into it. They block the rotation of the impeller, which is why it breaks off or the pump motor burns out, trying to turn the blocked impeller.
SIGNS
The Kandy machine does not drain water or drains it much more slowly than it should. If the problem is in the impeller, the sound of the drain pump will be heard, but the water will drain slowly. If the pump motor breaks down, you will not hear any sounds, and the water will not drain out at all. The display may display emergency codes 3 (E3, E03, Err 3, Error 3) or 20 (E20, Err 20, Error 20).
HOW TO FIX
It is necessary to disassemble the machine, remove the drain pump and inspect it. If clogged, clean the pump. In case of mechanical damage to the impeller or burnout of the motor, the part is replaced with a new one.
*Prices are only for the work of the master, the new pump is paid separately.
As they operate, the heating elements of most machines become overgrown with scale: it is formed from impurities in tap water, detergent residues, lint and small debris from clothes. Due to scale, the efficiency of the heating element decreases. Trying to heat the water to the set value, it works “to the point of wear and tear.” As a result, either the heating coil burns out or the housing itself burns out.
SIGNS
SMA Kandy does not heat the water: in older models the cycle can take place in cold water. More modern ones - interrupt the program with error 3 (E3, E03, Err 3, Error 3), 5 (E5, E05, Err 5, Error 5), 14 (E14, Err 14, Error 14), 16 (E16, Err 16 , Error 16) or 22 (E22, Err 22, Error 22). If there is a breakdown on the body or a short circuit of the heating element, the washing machine may knock out the RCD or machine while trying to start the wash.
HOW TO FIX
A faulty heating element must be replaced with a new one. In areas with poor water quality, it is recommended to install in-line filters.
*Rates are only for the work of the master, a new heating element is paid separately.
The control module is responsible for the “intelligent” part of the operation of the Kandy washing machine. It is a microcircuit. Unfortunately, due to power surges and moisture ingress, control boards often fail: individual radio elements and/or tracks burn out, and the firmware gets lost.
SIGNS
When the board fails, the machine begins to malfunction in a variety of ways. For example, it does not turn on, does not draw water, does not rotate the drum, jumps from program to program, etc. The display may display codes 1 (E1, E01, Err 1, Error 1), 2 (E2, E02, Err 2, Error 2), 3 (E3, E03, Err 3, Error 3), 4 (E4, E04, Err 4, Error 4), 5 (E5, E05, Err 5, Error 5), 6 (E6, E06, Err 6, Error 6), 7 (E7, E07, Err 7, Error 7), 8 (E8, E08, Err 8, Error 8), 9 (E9, E09, Err 9, Error 9), 12 (E12, Err 12, Error 12, EC), 13 (E13, Err 13, Error 13, ED), 14 ( E14, Err 14, Error 14), 15 (E15, Err 15, Error 15), 16 (E16, Err 16, Error 16), 17 (E17, Err 17, Error 17), 18 (E18, Err 18, Error 18), 21 (E21, Err 21, Error 21) or 22 (E22, Err 22, Error 22).
HOW TO FIX
The technician diagnoses the board. Based on its results, it replaces burnt-out radio elements (capacitors, triacs, relays, resistors, etc.) and/or solders faulty tracks. If the firmware fails, it unsolders the memory, reprograms it and returns it to its place. In case of serious damage to the module (for example, processor failure), the board is replaced with a new one.
*Rates are only for the work of the master; new elements or modules are paid separately.
Bearings ensure smooth rotation of the drum. Due to vibration loads, as well as due to the systematic overload of the machine with laundry, the oil seal weakens, moisture gets into the bearings, and they begin to rust. Over time, corrosion processes lead to complete destruction of the bearings.
SIGNS
The Candy washing machine squeaks, rattles or rattles when operating. The loudest sounds are heard during the spin cycle. The drum, if you shake it by hand, dangles, perhaps the belt comes off. The washing machine first stops spinning and then stops spinning the drum altogether. When the bearings are completely destroyed, it falls down or “wedges”. When disassembling the SMA, rusty streams from water leaks are visible on the tank. Code 7 (E7, E07, Err 7, Error 7) may light up on the display.
HOW TO FIX
Worn bearings are replaced with new ones.
*Rates are only for the work of the master; new oil seals and bearings are paid separately.
Graphite brushes are responsible for transmitting voltage from the stator to the rotor in commutator motors. With use, they wear out and engine performance decreases.
SIGNS
As the brushes wear out, the Kandy machine first does not pick up speed during the spin cycle, and then, when the length of the brushes becomes less than 1 cm, it does not rotate the drum at all. Sometimes you can see sparks under the car. The MCA malfunction is reported by code 8 (E8, E08, Err 8, Error 8).
HOW TO FIX
Brushes are consumables: they must be replaced with new ones.
*Rates are only for the work of the master, brushes are paid separately.
Features of washing machines from Candy
The first household appliance released to the market by Candy was a clothes washing machine under the simple name “Model 50”. The simplest unit, produced in the 45th year of the last century, successfully coped with the washing function.
A year later, the Kandy brand was born, and 10 years later the company entered the European market under this brand.
By 1968, the machines became more functional and could operate in 6 modes. In 1978, the ZOOM system appeared, thanks to which it was possible to save all stages of washing, and at the same time the total time for processing laundry was noticeably reduced.
The company began to actively expand its capacity and, starting in 2005, buy well-known brands in China, Finland, and Turkey. The Russian company Vesta was also absorbed
The advanced Mix Power System technology attracted new users in 2011. High-quality washing of products at +20°C has attracted the interest of thrifty housewives.
Fans of machines with vertical loading also received a bonus: the opening of the drum became smoother, and control became more convenient.
For the company's 70th anniversary, which was widely celebrated in 2015, many new technologies and options were introduced, including control of equipment using Wi-Fi
Today Candy is a perfect model of household equipment with many useful functions and convenient controls.
A lot of positive reviews from grateful customers are the first signal that Kandy washing machines do an excellent job with the tasks assigned to them.
The following points are particularly noteworthy:
- energy savings - most of the devices belong to energy consumption classes A++ and A+++;
- excellent washing quality in any of the selected modes, even in delicate and low temperature;
- introduction of modern technologies, for example, NFC - a method of control from a mobile device;
- a variety of models with a different set of functions and modes;
- wide range of sizes, the presence of compact devices is especially attractive;
- attractiveness of the models - the units have a laconic but elegant design.
Speaking about the Candy brand, one cannot fail to mention the unique developments of the company’s engineers, which have significantly improved the quality of washing.
The front-facing models have a significantly improved control screen: the indicators of codes and designations have become larger in size, brighter and clearer. The screen displays full information about the running program, temperature, and additional options.
Along with machines from the “advanced” series (for example, GrandÓvita), you can always find a traditional model with simple controls and a minimal set of popular programs.
The consumer is offered a wide range of front-loading washing machines, the most popular within the CIS countries. The range includes full-size, narrow and compact built-in models
Despite the budget price of Candy washing machines, they perform many functions. Perhaps it is for this reason that the devices cannot withstand the load, fail, or simply do not fully cope with the purpose set for them.
According to experts, the quick wash program does not live up to its declared 100% efficiency and loses at the rinsing stage.
To completely rid the laundry of powder, you will have to use another rinse - fortunately, machines have a separate function for this.
In addition, the manufacturer saves on the quality of the materials used, since the following troubles often occur:
- electronics fail due to power surges in the network - additional protection is required (stabilizer or filter);
- breakdowns of individual moving parts occur - cuvettes, hatches, covers;
- For some models, the pan may flood due to the absence of an overflow sensor.
Sometimes the program crashes, but the problem is usually solved by turning off and rebooting the device.
Unfortunately, Kandy machines do not always meet the expectations of users, however, due to their low cost, as well as the efficiency of water and energy consumption, they remain popular.
Fault codes for Candy washing machines
If your Kandy stops working properly and displays a fault code on the display, you can try to independently determine the cause of its appearance. The section “Errors in Kandy washing machines” contains all the CMA error codes of this brand and describes the problems that lead to them.
Can't repair your Kandy washing machine yourself? Call:
RemBytTech specialists repair washing machines of all brands and years of manufacture, including providing repair services for Candy washing machines. We respond to applications quickly: within 24 hours from the moment of application. We fix it in one visit! We back up our work with a guarantee for up to 2 years.
Preparing to disassemble the Candy washing machine
Disassembling a Kandy washing machine is not an easy task and requires preparatory measures. To carry out repair work you will need to select certain tools:
- set of screwdrivers (slotted, Phillips);
- pliers;
- a set of keys;
- hexagons included in the set;
- small hammer.
If you plan to saw the tank, you will also need an appropriate tool to separate it into two halves. After repair work, the tank will need to be welded to restore its tightness.
To make the work easier, you will need gloves and lubricant, which will be useful if the contacts become stuck. WD-40 is a good option.
Before starting disassembly, the washing machine should be de-energized and disconnected from the water supply. It is also advisable to drain the remaining water from the tank in advance. This can be done through a drain filter, so you need to stock up on rags and a low container for draining water. An alternative option for draining is to release the end of the drain hose from the tap into the sewer, and lower its end into a basin placed on the floor.
It will be useful to take photographs of all stages when disassembling the washing machine. This will help you assemble the washer without any problems in the future. You can also make marks on parts with a marker.
Common problems and repair tips
Basically, breakdowns occur for the same reasons, so they can be divided into several groups and systematized. The most common faults are:
The machine does not turn on
This malfunction is divided into two types: there is no power, and there is power, but the “Start” button does not work.
In the first case, the following recommendations may help:
When there is power (indicators are on, additional programs are turned on), but the Kandy washing machine does not turn on, the problem may be oxidation of the contacts of the “Start” button. It is necessary to “ring” them with a multimeter and, if there is no resistance, replace the part with a similar one.
Water does not heat up
Unlike the previous breakdown, this malfunction may not be noticed immediately. The laundry in the machine will go through all stages - pre-wash, main wash, rinsing and spinning. You can suspect that the machine is not heating the water only after some time based on the following signs:
The cause of the breakdown often lies in a faulty heating element. The heating element can wear out over time, and a thick layer of scale can settle on it, preventing heat transfer.
If you suspect a heater malfunction, you should:
If the cause of the heater failure is a thick layer of scale, it is recommended to periodically clean the device with citric acid.
The car door does not open after washing
There may be several reasons for this malfunction. Firstly, the lock itself may fail. Secondly, after washing there could be water left in the tank, so the electronics do not allow you to open the door to avoid flooding.
To replace the hatch lock, you must first press the car door, for example, by threading a cord into the gap between the hatch and the body. Then you should remove the seal by prying up the clamp holding it and unscrew the screws holding the lock.
In the second case, you should get rid of the water in the tank. This can be done by unscrewing the filter cap or using the emergency drain. As a rule, these actions are enough for the door to open. Then you should look for the reason why the washing machine stopped draining water.
The washing machine does not drain water
One of the likely causes of this malfunction is a clogged drain system. To eliminate it, you must remove or fold back the panel at the bottom of the unit façade. Behind it will be the filter handle. It should be carefully unscrewed, after placing a flat container under the flowing water, and then rinsed.
If the blockage is severe, not only the filter itself can be clogged, but also the pipe leading to it. You can check for debris visually by shining a flashlight, and then clean the part with a brush.
You should see if the pump impeller rotates by turning on the “Drain” mode. If the blades are spinning, the pump is working; if not, the part should be replaced. In cases where the impeller rotates but rattles, and a knock is heard when draining, the spare part must also be replaced, since it is highly likely to jam.
If there are blockages, it is also a good idea to clean the drain hose, which may be clogged with lint, especially if it has been bent or twisted.
Loss of tightness
If the owner finds a puddle under the Candy washing machine that has formed during its operation, it means that the seal of the unit has been compromised.
Even if the amount of leaking water is insignificant, the breakdown cannot be ignored. If safety precautions are violated, there is a risk of electric shock.
Solving electronics problems
If problems arise in the electrical part, you need to inspect the control board. Either part of its elements or the entire block itself can burn out. It is worth noting that replacing the control module is not cheap and on older models can reach up to 50% of the price of the unit itself.
Other faults
There are several more common malfunctions of Kandy washing machines.
Water does not fill
This situation can arise when there is no (the pipe is blocked) or insufficient pressure in the system. One possible cause is a clogged mechanical filter in the inlet hose. In this case, you need to unscrew it and clean the mesh at the inlet with a brush.
Another probable cause is a broken inlet valve. If this part is faulty, the machine will not draw water. Valve replacement instructions:
Replacing the intake valve is a simple procedure, so the repair can be done by yourself.
Bearing broke
This malfunction is accompanied by a characteristic loud knocking sound when the machine is operating. The process of replacing a bearing is quite labor-intensive; it requires certain skills and dexterity.
The replacement procedure is as follows:
If you can change the bearing on a machine with a detachable tank if you have the necessary components, a one-piece tank will make the task almost impossible at home. The only thing that can be done in such a situation is to contact a service center.
Replacing the cuff
Troubleshooting occurs according to the following scheme:
The part may wear out over time, and it can also be damaged by sharp parts that get inside.
Emergency opening
Most modern washing machines have a special cable for emergency opening of the hatch (yes, the creators have provided for this possibility). As a rule, it is located somewhere in the area of the bottom panel and is painted in a bright color. All you need to do is get to the cable and pull it.
Important: if there is water left in the drum, you should place some container under the hatch in advance!
Washing machines lock the door during washing to prevent water leakage. At the end of the work, a signal is heard - the process is completed, the door can be opened. If this does not happen, the machine mechanism is damaged. In this case, you can figure out the problem yourself; a consistent search of the causes will reveal the correct one.