Samsung dishwasher: errors and solutions


The Samsung dishwashing machine is well-deservedly popular all over the world. It not only features unusual design solutions, but also attracts the attention of housewives with its simple interface and excellent functionality. The manufacturer managed to implement all modern developments in this dishwasher, constantly increasing its sales volumes. Each modern model has a system for self-diagnosis of possible breakdowns. In the event of a failure, a Samsung brand machine clarifies which unit has lost its functionality and gives the user a corresponding signal. Today we will look in detail at what error codes exist for Samsung dishwashers and what to do if they appear.

A few words about diagnostics

It should be explained how error codes are correctly recognized. The fact is that even service center technicians are sometimes dissatisfied with the self-diagnosis system developed by Samsung. They say that the dishwasher does not indicate a problem with its signal, but only creates some confusion.

In fact, you need to know the general principles of how to use decoding and what to pay attention to first in order to understand what the problem is the first time.

First of all, a general rule: when any code is displayed, a failure of the module responsible for general control can never be ruled out. The repair specialist must always remember this, and when checking the root causes does not yield anything, he should move on to secondary causes, the main one of which will be a malfunction of the module.

When an error code indicates a specific element (for example, a pump), it is recommended to check not only it, but also the wiring that goes with it and the bus on the control board, which is responsible for proper operation.

Deciphering error codes is considered the initial action, but troubleshooting should be approached comprehensively in order to achieve a positive result.

Signal meaning

We proceed directly to deciphering the readings of self-diagnosis of a Samsung dishwasher. We list the codes, probable defects that provoked a particular signal, and the main actions aimed at eliminating the problem:

  • E1 - using this code, the Samsung machine reports that water intake has been taking too long. The reasons may be hidden in turning off the water supply, the appearance of blockages or squeezing of the water intake hose, or a clogged filter installed in the inlet valve. To fix the problem, you will have to check the presence of water in the water supply system and the condition of the hose. In addition, the valve filter is cleaned;
  • E2 - signal indicates that there are difficulties in removing dirty liquid. There is a suspicion that a blockage has formed in the water drainage hose, or it has been pinched somewhere. It is possible that debris has accumulated in the filter or in the nozzle; it is possible that the pump may break down. First of all, all water is forcibly removed from the Samsung dishwasher, after which all of the listed elements are checked one by one. It is more likely that the problem is hidden in the blockage;
  • E3 – the water for washing dishes does not heat up. The water heating element is responsible for this function and should be checked first. After that, we move on to the thermostat, then check the wires and the modular bus. It is possible to perform such actions by first removing the side panel of the Samsung dishwasher;
  • E4 - the circulation system is overfilled. Water can fill the machine with excess if the water intake valve does not close. The reasons are hidden in the pressure switch or electronic module. First, the valve is checked, then the remaining elements. Those that fail are replaced with new analogues;
  • E5 - error code indicates that the water pressure in the machine is not strong enough. The problem may be explained by a breakdown of the pressure switch, which does not control the liquid level and does not send a signal to the water intake valve. It is possible that the valve or hose itself is clogged. Another version is low pressure in the central water supply network. We check the valve and hose for water intake, after which we diagnose the pressure switch, focusing on the electrical part of the relay;
  • E6 and E7 - this pair of codes has the same interpretation, explaining problems with the temperature of the water. The dishwasher simply does not heat the liquid, and many consumers are beginning to attribute the problem to a failure of the heating element. In fact, you just need to inspect and replace the temperature sensor;
  • E8 - the code indicates that the valve distributing water flows has failed. To eliminate the breakdown, you need to remove the right panel of the Samsung dishwasher, find the indicated element, check its resistance value and, if necessary, replace it;
  • E9 - with this error code the machine reports a defect in the button that activates the machine’s programs. The main reasons are short circuit or wear of the contact group. It is necessary to disassemble the control panel to inspect and clean the contacts. There is a possibility that they will need to be completely replaced;
  • EA - an error indicates a violation of the water level in the dishwasher. There was probably a failure in the pressure switch. As a rule, the problem is related to the sensor tube, or the element itself is not positioned correctly. The pressure switch is checked, cleaned, and set correctly.

Errors H1, H2, HE, HE1, HE2, HC, HC1, HC2, E5, E6 Samsung washing machine

What's happened

The washing machine display showed an error message H1, H2, HE, HE1, HE2,

In models without a display, the indicators of all washing modes + the bottom and second temperature indicator from above light up

or indicators of all washing modes + two central temperature indicators.

Do not confuse with the 2H, 3H or 4H indication - this is the time until the end of the wash.

When the error appears

The error appears if you select a washing temperature of 40°C or higher. If you select a lower temperature, the error will not appear.

Why did the error appear?

There are several reasons:

Errors 0E, 0F, 0C, E3 on a Samsung washing machine

What's happened

The washing machine display showed an error message “0E”,

In models without a display, the indicators for all washing modes + two lower temperature indicators light up.

What does an error mean?

There is too much water in the car.

Why did the error appear?

● The drain hose is not connected correctly to the sewer;

● The water fill valve is blocked in the open position.

What to do next

Unplug the machine. 2 Disconnect the drain hose from the sewer (siphon, pipe). If you extended the drain hose, remove the part that was extended. 3 Place the end of the drain hose into the bathtub or sink. 4 Turn on the machine and run the same wash cycle.

Do not wait for an error to appear if the machine has filled a full drum of water. Stop the wash by pressing the Start/Pause button and submit a repair request.

If the error does not appear, it means the drain hose was connected incorrectly. To ensure that the machine operates without errors, properly connect the drain hose to the drain.

The sound of water pouring is heard

If you hear the sound of water filling, but the machine still gives an error, then:

Information on the maximum load of laundry for each washing mode is indicated in the user manual, section “Operation” or “Instructions for washing laundry”.

For washing, a certain amount of water is poured into the machine. If things absorb more water than planned, the level in the machine will decrease. The sensor will detect this and the machine will show an error.

If there are not many things loaded and there are no things that absorb a lot of water, then check the water pressure through the inlet hose. If the pressure is weak, an error will appear. In this case, contact a plumber.

I can't hear the sound of water pouring

If, after starting the wash, you do not hear the sound of water filling, and the machine shows an error, then:

A. Remove and clean the filler strainer.

B. Make sure the drain hose is connected correctly: it should come out of the machine and go straight down. If the hose is not positioned correctly, water will drain from the machine and it will show an error.

How to properly connect the drain hose

C. Unplug the machine for 15 minutes to reset the control unit.

D. Plug in the machine and run the same wash cycle.

If the pressure is weak:

Contact a plumber. The washing machine will not be able to start washing with low water pressure.

If there is no pressure:

A. Unscrew the other end of the hose from the water pipe and try to pour water into it.

B. If water is coming through the hose, have a plumber check the water supply valve and water pipe. If water does not pass through the hose, it is clogged. Buy a new hose or wash it with a strong stream of water.

Peculiarities

Samsung has long and firmly held a leading position in the household appliances market. The secret of the success of the South Korean brand is that the company’s specialists constantly analyze the needs of consumers and determine those parameters of household appliances that are in demand among users. Samsung offers the widest selection of dishwasher models in a variety of sizes, functionality, design and design.

If treated with care, such equipment will last for a long time. The advantages of this brand include ease of operation and high quality cleaning of even the most dirty dishes.

There are several operating modes here, and thanks to the internal structure, cutlery of any shape and size can be placed in machines of this brand.

In addition to basic dishwashing modes, Samsung models may have other important options.

Intensive rinsing. Provides a high degree of cleaning and shine for kitchen utensils after washing.

Antimicrobial treatment. Involves antibacterial cleaning, destruction of all pathogenic microflora.

Express cleaning. If you need to clean dishes that are not too dirty, you can use the quick wash option.

Recording the amount of food leftovers. Using special sensors, when washing kitchen utensils, you can adjust the washing intensity and rinsing duration so as to optimize the consumption of water and electricity.

Start delay sensor. If you need to leave the house, you can always pause the washing process and activate it again at the necessary time.

Partial loading. The vast majority of South Korean dishwashers use energy sparingly, so utility bills increase slightly. For small families there is a half load option, this allows you to reduce resource consumption.

Samsung engineers also took care of operational safety. All products of this brand have a built-in water leakage sensor, as well as a surge protection unit.

Disadvantages of the systems include poor cleaning quality when fully loaded.

In some cases, users are forced to additionally wipe the dishes with a damp cloth. Samsung units rarely break down. But if this happens, the user can always carry out free repairs under the warranty card at the service center.

Error interpretation

Codes 4 E / E1 / 4C / CHE mean the same thing - a problem in the water supply system (code E1 is typical for older Samsung models). If the Samsung washing machine did not fill the required amount of water to the first level in the first 2 minutes or did not completely fill the water to complete the program in 10 minutes, then an error is displayed and the washing does not start/continue.

But you shouldn’t give up ahead of time. According to the experience of the RemBytTekh workshop, quite often the reason for the lack of water supply is simple inattention, and the CE error can be easily corrected independently.

Self-repair of Samsung PMM

Some equipment breakdowns are simply due to improper operation. Therefore, it is easy to restore the operation of the machine with your own hands. Before starting repairs, disconnect the device from the mains.

Restoring the quality of washing

All functions work, but the dishes remain dirty at the end of the cycle. Why is this happening? Check:

Also inspect equipment filters and injector openings. Clean the parts from blockages so that the liquid circulates normally through the system.

Have you checked everything, but the equipment stubbornly refuses to wash away the dirt? Then carry out diagnostics of individual nodes. The quality of washing also depends on their work.

We solve problems with water intake

When turned on, did the dishwasher respond with a hum or silence? Can you hear the noise of fluid intake? First, make sure that the inlet valves are open and there is water in the line. Press the hopper door tightly. Until the blocking works, work will not begin.

Inspect the intake hose. It should not be pinched or bent. Disconnect it from the body. Clean the blockage together with the filter.

The filler path has been checked and cleaned. Proceed to inspect the details:

Loose drive belt

A belt drive is used to transmit torque from the electric motor rotor to the drum. To increase operating efficiency, a poly-V-belt is used, which has an increased service life. There is no automatic drive tension, so when the material naturally ages, the belt begins to slip. As a result, code 3E or 8E is displayed on the screen (depending on the year of manufacture of the equipment), the problem appears at the beginning of the washing process or when the drum accelerates during the spin procedure.

To access the belt drive you must:

To dismantle the pulleys, a screw puller for rolling bearings is used. The small pulley on the rotor is removed after several warm-up cycles, since a special solution is applied to the joint line to fix the parts. Do not install a new belt on damaged pulleys because the sharp metal edges will destroy the treadmill. It should be remembered that some Samsung machines use a direct drive motor and the belt is eliminated from the kinematic chain.

5 reasons why Coopersbush dishwashers break down: do-it-yourself repairs

Dishwashers from the German company Kaiser have conquered markets in almost all countries of Eastern Europe and Russia. But no matter how much the developers care about extending the maintenance-free operation of their products, the time still comes and the equipment begins to gradually fail. This especially often happens when operating rules are violated or low-quality water is used.

The developers of Kaiser dishwashers took into account the requirements of customers and developed a self-control system. Its essence boils down to the fact that in the event of any defects, the Kaiser dishwasher system analyzes the breakdown and provides the user with information in the form of error codes.

Knowing the decoding of the code, you can practically determine any malfunction in a Kaiser machine and find methods for its localization.

Replacing the heating element

If the heater malfunctions, you can replace it yourself. In the latest models of Samsung washing machines, the heating element is located at the back of the tank.

I work in the household appliance repair industry. Extensive experience in restoring washing machines and dishwashers.

Important! Before starting work, be sure to turn off the power to the device!

Work to replace the heating element

Sometimes the heater is “welded” to a mount that is located inside the tank. In this case, you need to be patient and carefully and gradually pull it out, swinging it slightly.

Samsung dishwasher errors: how to fix

The Samsung dishwashing machine is well-deservedly popular all over the world. It not only features unusual design solutions, but also attracts the attention of housewives with its simple interface and excellent functionality. The manufacturer managed to implement all modern developments in this dishwasher, constantly increasing its sales volumes. Each modern model has a system for self-diagnosis of possible breakdowns. In the event of a failure, a Samsung brand machine clarifies which unit has lost its functionality and gives the user a corresponding signal. Today we will look in detail at what error codes exist for Samsung dishwashers and what to do if they appear.

The lineup

Samsung's product range includes several types of dishwashers.

Built-in - such models easily fit into any set. If desired, it can be covered with a false panel on top so as not to disrupt the stylistic integrity of the interior.

The choice of a specific type of sink depends only on the technical capabilities of the room, the overall design style of the kitchen area and the personal preferences of the owner.

Let's take a closer look at the most popular models of Samsung dishwashers.

Samsung DW60M6050BB/WT

Using the dishwasher is easy. The operating instructions for a dishwashing machine include a number of steps.

Turning on the device - to do this, open the door and press the On/Off button.

Filling the detergent dispenser.

Checking the water level - it is indicated by an electronic indicator on the touch panel of the device.

Checking the salt level is only available for models with the water hardness softening option. Some models have a sensor that indicates the amount of salt. If it is not there, then the check must be performed manually.

Loading - Before loading dirty dishes into the dishwasher, scrape off any large food debris and soften and remove any burnt food residue.

Selecting a program - to do this, press the PROGRAM button to find the optimal washing mode.

Activating the device - connect the water tap and close the door. After approximately 10-15 seconds the machine will start working.

Shutdown - at the end of washing the dishes, the appliance beeps and then turns off automatically. Immediately after this, you must deactivate the device by pressing the on/off button.

Emptying the basket - the cleaned dishes are hot and very fragile, so you should wait 15-20 minutes before unloading. You need to unload dishes starting from the lower basket towards the upper one.

A few words about diagnostics

It should be explained how error codes are correctly recognized. The fact is that even service center technicians are sometimes dissatisfied with the self-diagnosis system developed by Samsung. They say that the dishwasher does not indicate a problem with its signal, but only creates some confusion.

In fact, you need to know the general principles of how to use decoding and what to pay attention to first in order to understand what the problem is the first time.

First of all, a general rule: when any code is displayed, a failure of the module responsible for general control can never be ruled out. The repair specialist must always remember this, and when checking the root causes does not yield anything, he should move on to secondary causes, the main one of which will be a malfunction of the module.

When an error code indicates a specific element (for example, a pump), it is recommended to check not only it, but also the wiring that goes with it and the bus on the control board, which is responsible for proper operation.

Deciphering error codes is considered the initial action, but troubleshooting should be approached comprehensively in order to achieve a positive result.

Special signals

The main list of errors is listed in full, but the Samsung dishwasher has several specific signals, which include two and three characters:

  1. 3E2 - with this code the machine reports the loss of the signal supplied by the tachometer. Consequently, the control module does not recognize in what speed mode the electric motor is operating. It is necessary to find this device on the motor body, inspect it (especially the wires) and replace it if the need arises;
  2. Die is a very specific problem that indicates that the dishwasher door is not closed. There is a possibility that the user did not pay attention or the contact located on the lock failed. If the door does not close, it must be disassembled and the locking mechanism checked;
  3. Le – such an error is possible if the system protecting against possible leaks has been activated. Probably, a lot of water has accumulated in the pan, or the sensor contacts are stuck. It is necessary to remove the side cover of the dishwasher and feel the bottom of the washing compartment (drip tray). If there is water in it, you should drain it and look for the problem;
  4. UC - a signal indicates that there are problems in the electrical network with the voltage necessary for the normal operation of the dishwasher. To keep this issue under control, experts advise using a stabilizer device;
  5. Fe, He – this pair of codes is typical for Samsung brand dishwashers that have a turbo drying function. The first error means that there is a foreign object in the fan, and the second indicates that there is a problem with the drying sensor. We inspect and clean the elements or simply replace them.

Possible faults requiring repair

RemBytTech specialists counted that they have already repaired 3,225 Samsung washing machines (a solid repair experience, you must agree!). Based on the data from these repairs, it was found that there are a number of main breakdowns due to which the code 0E / 0F / E3 lights up on the display. They are listed in the table below.

It is impossible to repair a broken microcircuit; you need to change the controller completely.

Attention! In this situation, do not wait for an overflow error code to appear! You risk flooding your bathroom or kitchen with water. Turn off the machine, turn off the power. And also turn off the water supply tap.

*Parts are not included in the price and are paid additionally. The exact amount depends on the model of the washing machine and is determined by the technician after diagnostics.

or write through the online application form on the website.

The service center is open daily from 8.00 to 22.00 and is always open on holidays and weekends. You choose the day and time of the master’s visit. A specialist comes, diagnoses and offers on-site repairs at your home. The work takes no more than 1-2 hours and is carried out after your consent. In rare cases, to eliminate a complex malfunction, the technician comes again the next day or whenever it is convenient for you.

A specialist checks the repaired equipment and issues a warranty card for the repairs performed. The warranty period is up to 2 years . It depends on the type of fault and the scope of repair work.

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Cause of error E3

The fine filter clogging indicator stops the dishwasher from working if the program has not managed to collect the required amount of water within a certain time. Then the dishwasher drains it on its own, after which error e03 is displayed on the light panel. This means that in order for the dishwasher to continue to operate uninterruptedly, the filter requires cleaning.

What to do in this situation?

Key error codes for Samsung dishwashers and how to resolve them

The large assortment of dishwashers presented on the domestic market today best demonstrates that such appliances are very popular among our compatriots. There is nothing surprising in this, since such machines greatly facilitate the housewife’s work, saving time and effort, rationalizing and distributing forces correctly. And modern error codes for Samsung dishwashers make it possible, when malfunctions occur, to be aware of what exactly went wrong.

When is it necessary to contact specialists?

A modern kitchen machine is capable of independently diagnosing its performance, showing and immediately notifying its owner. Each specific case must be approached individually, with the help of a specialist, and a number of errors can be eliminated yourself, at home.

Having dealt with the malfunction in the form of error E03, we can conclude that such an error cannot be seen during normal operation. Its appearance occurs during test run mode and indicates heating problems. To avoid a signal on the e3 indicator display, it is enough to clean the filters as necessary, at least once a month.

Be careful when starting the dishwasher for the first time and subsequent times, treat the equipment carefully and with care, and it will serve for a long time without malfunctions.

Source of the article: https://technosova. ru/dlja-chistoty-i-porjadka/posudomoechnaja-mashina/oshibka-e03/

Error E3 in a Krona dishwasher - how to fix it, Error code e3 in a dishwasher.

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