Why does the Atlant washing machine not drain water? What to do in this situation?

No matter how reliable the equipment is, malfunctions can occur with it. One possible situation is lack of drainage.

This can happen both after washing and after rinsing. As a result, the laundry in Atlanta ends up “hostage” in the drum, continuing to float in the water behind the locked hatch door.

Why the Atlant washing machine does not drain the water and what to do in this situation, we will tell you further.

The Atlant washing machine does not drain water and does not spin

• We are trying to find the reason ourselves
• Common problems
• How to check faults yourself
• Filter check
• Pump performance
• Checking the condition of the wires
• Should I worry?

It happens that problems arise with the washing machine - it may suddenly stop. It turns out that the soapy water could not be drained; it remained inside the tank. This indicates that the drain is not functioning, an operational error or equipment breakdown is possible. If the Atlant washing machine does not drain water, you need to figure out the cause of the current situation.

If the hatch is blocked

The machine may “refuse” to drain water if the drum bearing fails or the hatch is blocked.

It is easy to determine whether a bearing is broken; with the unit turned off, you need to manually turn the drum; if this happens with difficulty or you hear extraneous sounds, such as grinding, then the machine will have to be replaced or repaired.

There are several ways to open a locked door:

1. Open mechanically using a narrow spatula.
2. If there is water left inside, then turning on the “pump” mode will empty the tank of liquid and after half a minute the hatch will be blocked again.
3. Reboot the system by disconnecting from the network. When restarted, the fault may be removed.

The main causes of water drainage malfunctions

If the water does not drain in the washing machine, the reasons for this problem may be the following:

• The connecting pipe, which is located between the pump and the tank, is clogged with debris.
• A foreign object has entered the drain pump.
• Debris has accumulated in the pump filter.
• The pump itself has failed.
• The drain hose is clogged.
• Problems with the sewer or siphon.
• The water level sensor (pressostat) is not functioning.
• The control module (programmer) is malfunctioning.

Having learned the reasons that influence the correct spinning and draining, you can begin to inspect and repair the machine, but before you start, you must turn off the power.

Call the master

If it is impossible to cope with a clog or breakdown of the Atlant on your own, it is recommended to call a specialist from a specialized washing machine repair company. Such companies are quite widely represented in each region , and they are not difficult to find on the Internet.

From all the variety, it is better to choose those that have been working on the market for years and are responsible for maintaining their reputation. The cost of remuneration for a master depends on the complexity of the situation.

The average prices in the capital are as follows:

• 
  replacement of the drain hose - from 1300 rubles;

• replacement of the drain filter - from 1400 rubles;
• cleaning the drain filter - from 1100 rubles;
• replacement of the drain pump - from 1,700 rubles;
• finding a blockage in the drainage path and eliminating it – from 1200 rubles;
• repair of the control board - from 2500 rubles;
• removal of a foreign object - from 1400 rubles;
• pipe replacement - from 1600 rubles;
• replacement of the wiring harness – from 1600 rubles.

Replacement parts are paid separately by the customer.

How to drain the water from the washing machine yourself?

If the automation refuses to drain the water, you will have to perform this procedure yourself. Let's look at how to drain water from a washing machine. There are several ways to do this. Choose the one that is most convenient for you and drain all the liquid from the tank:

• Unscrew the filter located on the bottom of the housing, first placing a water container under it. Tilt the machine towards the filter and fix it until the water drains. The container must contain all the water in the tank.
• If water does not flow through the filter, clean the pipe through which you drain the liquid. Sometimes it is enough to move the pipe slightly for water to flow out of it.
• In case of other failures, drain the water with a hose, simply lowering it into the tank of the washing machine, according to the law of communicating vessels.

Possible causes, checking and elimination

Before any repairs, remove all water from the drum, remove the laundry and unplug the device.

If you need spare parts for self-repair, purchase them from us: the widest range, fast delivery throughout Russia and a guarantee on everything.

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Typical breakdowns

The Atlant washing machine has its own list of typical malfunctions that arise due to improper care, operating errors, and equipment wear. It is these reasons that more often than others lead to sad consequences, forcing the owner to stop washing and search for the source of the breakdown.

Doesn't turn on

In a standard situation, the washing machine starts, the drum rotates inside the tank, everything proceeds as normal. Any failure in a well-functioning circuit is a reason to pay attention to what exactly may be wrong.

1. No wired connection to the network. The machine washes, the drum rotates, the indicators light up only when there is power. If there are multiple users, household members may pull the plug solely to save energy. When using a surge protector, you need to pay attention to its button. If it does not light up, you need to return the toggle switch to the correct position.
2. Power outage. In this case, the machine will stop working until power is completely restored. If the cause is the tripping of fuses due to an overload in the network, a power surge, it will be possible to restore the power supply by simply returning the levers of the “machine” to the correct position.
3. The wire is damaged. This point is especially relevant for pet owners. Dogs, and sometimes cats, tend to chew everything that gets in their way. The wire may also suffer from kinks, excessive compression, or melt at the point of contact. It is strictly prohibited to use equipment with signs of cable damage.

Spin problems

Even if the washing was successful, you should not relax. It happens that the Atlant washing machine does not spin clothes. Before you start panicking about this, it's worth checking the wash cycle you've chosen. It is simply not provided for sensitive programs. If spinning is included in the list of washing steps, you need to understand the causes of malfunctions.

Recommendations for use

• A washing machine of a certain model has restrictions on load weight; if this is neglected, breakdown is guaranteed.
• You should always check the pockets of the laundry you are loading. Changes, napkins, paper, etc. lead to blockages.
• The machine must be connected to the network through a surge protector, which will help reduce the impact of voltage surges on the electronic control unit.

The unit filter must be cleaned regularly, at least once a year.

• The water from the central water supply is not of high quality, for this reason it is worth installing a water filter on the liquid supply hose to the device. Cartridges are replaced as needed. This setting will help protect the device from scale formation. Accordingly, the water heating element will last longer.
• Once a year, carry out preventive cleaning of the washing machine. A program with the maximum washing temperature is set, a special descaling powder is poured into the device, and the unit starts up without laundry.

How to check and replace the pump?

In order to check the serviceability of the drain pump, we will remove the filter, as you have already done this before. After that, set the program to spin. And highlight the filter hole. The easiest way to do this is to use a regular pocket flashlight. If the pump impeller does not move, then the pump (drain pump) is broken. After all, we have already checked it for the presence of foreign objects. And this is the only explanation for the fact that the impeller does not rotate. And once we have identified the fault, we move on to the next stage - replacing the broken part.

But before that, we need to purchase this very detail. Most washing machines use standard parts to assemble them. Therefore, we will be able to select the new pump we need without any problems. If you don’t know where you can buy it, the easiest way is to use the Internet to find a seller. Namely, search engines Yandex, Google, Mail.ru or others. Type into the search bar: “buy a pump for a washing machine in Moscow”, “in Moscow” you need to change it to your city if you are not a Muscovite. Then find sellers in the search results, call them and buy a new pump.

And so, we have already bought a pump. Now let's remove the broken one and replace it with a working one. To do this, we need to remove the drain assembly of the washing machine. And detach the drain pump from this unit. Then he carefully removes the wires from it. Then we take out the working drain pump and install it in place of the old one. We attach wires and stuff to it. And we put the machine back to its original condition.

To make the whole process easier, we have compiled a video that shows the entire process of removing and replacing the drain pump. See:

Assembling the washing machine

When assembling, be careful with the attachment points. Check the presence of clamps and their tightness, tighten all screws and make sure that all parts are in place.

After this, we will check the performance of the machine by performing a test wash. Be careful during the washing process. If a leak occurs anywhere, it means that some connection was not properly secured. In this case, correct this problem and check the operation of the washing machine again.

We hope that this article helped you solve the problem. Have a good day!

Main drain pipe

Statistics say that drainage is most often difficult due to a clogged main drain pipe. It is not difficult to detect - just look inside the washer through the bottom. If the washing machine does not have a bottom panel, then you can see the hose only by placing the machine on its side. If you have a special pallet, you will first have to remove this obstacle by unscrewing several retaining screws.

As a rule, this pipe must be connected to three components: a tank, a pump and a pressure regulation hose. Therefore, to dismantle the sleeve you will have to loosen the clamp at all indicated points. Afterwards all that remains is to move the element to the side, remove it from the washing machine and inspect it.

You should not try to repair hoses with your own hands by sealing cracks - this is fraught with repeated rupture and leaks!

If the pipe is intact and relatively clean, then it is enough to go over it with a special brush and rinse it under the tap. In slightly advanced cases, it is better to soak the part for 2-3 hours in a solution of citric acid, using 2 liters of water per 100 grams of lemon juice. In case of severe contamination, damage or “impenetrable” blockage, you will have to replace the hose with a new one. It’s not difficult to select a replacement yourself if you give the serial number of the machine or bring a removed sample to the store.

We are trying to find the reason ourselves

Initially, you need to perform actions aimed at independently searching for the reason that the drain is not functioning:

1. It is important to ensure that the mode is set correctly. In any model, even not the newest one, you can wash things without spinning them. In such modes, the water will remain inside the Atlant machine without draining. Typically, such programs in a washing machine are used when washing woolen items or on a delicate cycle. Rinsing, which will be carried out at low speeds, does not deform things, thanks to which they look just as beautiful and even the size of the clothes will remain the original size. You will need to use the main button to launch a program that allows you to drain the water. If the machine is working properly, the procedure will be completed successfully.
2. Check the technical condition of the drain hose responsible for draining. It may be deformed. The water cannot be drained because there is no flow or it is too weak.
3. Check the cleanliness of the sewage equipment used or the drain siphon installed on the machine. The hose of the Atlant machine is disconnected from the washing machine and hangs into a container where you can drain the water. You need to see if the water will drain. If the sewer is clogged, the flow will be too weak. It needs cleaning.

How to check faults yourself

Filter check

A drain hose is installed next to the filter. If you remove the cap from it, you can carefully drain all the water. Next, unscrew the filter and look inside, assessing the state of its clogging. Sometimes it is enough to clean it, remove accumulated debris from it, and try to start spinning on the machine and start draining.

If you plan to drain water from the tank, do not open the hatch. Otherwise, the flow of water will be spontaneous and the apartment can be flooded. It is for this reason that to drain the water yourself, you must use a drain hose, checking its condition.

A filter that is clogged or blocked by a coin or other objects is blocking the drainage of water. This is usually the cause of the problem. It is advisable to carry out cleaning activities regularly to avoid unwanted problems.

Pump performance

The pump may behave strangely. It usually makes strange sounds when it is clogged with threads or has accumulated lint. This often happens with Atlant washing machines that are used intensively over a long period of time.

The ideal option is to disassemble the pump and carefully inspect it. If threads are wound on the shaft, it must be cleaned. After this, you need to assemble the washing machine to find out the functionality of the pump and the functioning of the drain.

You can also carry out diagnostics using a multimeter. However, it is advisable to entrust such a responsible procedure to professionals.

It is important to understand that the pump is a sensitive part. If it breaks soon, numerous failures will occur.

Checking the condition of the wires

If there is no voltage on the pump being used, determine the cause of this malfunction. This is usually due to broken electronic parts or broken wires. You can only check the wires in Atlanta yourself. Electronics repairs should be left to professionals.

Troubleshooting steps

We list the procedure for troubleshooting:

1. Disconnect the washing machine from the power supply.

2. Cleaning the filter. On the front side of the machine, at the bottom, there is a hatch under which the filter is hidden. It needs to be unscrewed and inspected. If it is clogged, it must be washed with water. If the cause of the problem was the filter, then when you unscrew it, water will flow from the pipe. To prevent flooding, you need to prepare a basin for water.

Cleaning the washing machine filter

3. If the washing machine still does not drain the water, what should I do? Checking the drain pipe. To disassemble it, you need to unscrew the fixing screws of the drain assembly. After this, the pipe is removed and checked. If it gets clogged in some place, you can feel the blockage with your fingers. After checking, the pipe is installed in its original place.

Drain pipe

4. Also, one of the reasons that the washing machine does not drain water may be that the impeller is jammed. It is located behind the filter. Often some small objects, as well as threads, get into it. Check if it rotates freely. To do this, scroll through it. If the impeller does not rotate, it means that it is jammed and will have to be freed from objects interfering with it. If it is not jammed, then the pump itself is likely to fail.

5. To diagnose the pump, you need to unscrew the filter and set the spin program in the washing mode selection menu. Use a flashlight to illuminate the drain hole. If the pump impeller is in a stationary position, then a breakdown of the pump should be suspected. A faulty pump needs to be replaced.

6. There are times when the pump impeller rotates during a dry spin, but the water does not drain. This type of malfunction is more typical for older units, the components of which are already quite worn out. Inside the pump, in a plastic cup, there are permanent magnets. The glass is protected from water getting on the magnets by a cuff located on the shaft. When voltage is applied to the pump winding, the permanent magnets begin to rotate, causing the rod to move.

If the sealing collar is damaged, then water begins to seep into the glass, and with it dirt. As a result, the magnets cannot work fully, and the pump jams in spin mode. In addition, over time, the magnets themselves can gradually demagnetize, which also leads to a decrease in pump power. A sign of such a malfunction is the noise emitted by the pump. In this case, the pump itself does not work, but only makes noise.

Tip: If your machine is more than 6-7 years old and it makes noise in the spin mode, the probability of the pump failure is very high. It needs to be replaced.

Solution

By gradually checking all Atlas nodes that are involved in the water drainage system, you can determine the place that needs increased attention - cleaning or repair.

The sewer is clogged

Sewage problems are not uncommon .
In this case, the device is simply unable to remove water. You can simply determine the problem - pull out the end of the drain hose, which is connected to the sewer, and throw it into the bathtub or sink.

If water flows, then the cause of the problem is a clog in the drainage system of the apartment itself. The solution to the problem is to call a plumber or clean the drain yourself.

User error

The Atlant washing machine allows you to set washing modes without draining . If these settings were chosen, then the remaining water in the tank after the cycle is completed is a normal situation.

You can check if this is the case by selecting “drain”. If the water begins to drain, then the situation does not require additional intervention.

Kink/squeezing of the drain hose

Another possible problem for which the user himself is to blame is a careless attitude to the supply of communications. The drain hose in the Atlant washing machine is quite strong, but if it is accidentally bent or squeezed when moving furniture, the passage may be impaired. It is necessary to check the condition of the hose along its entire length: from the device to the insert into the sewer.

Faults with error F4

Unfortunately, it is not always possible to correct the error yourself. Here are the main breakdowns that our specialists encounter when encoding F4.

The drain pump is faulty - from 1500 rubles*

This is the most common cause of error F4 in the Atlant machine. When the pump fails, the SMA stops supplying water and does not drain, rinse or spin the laundry.

Sewage pump

If everything is in order with the garbage filter and pipe, then a more serious problem has occurred. We suspect the impeller and pump may be broken, blocked or clogged. You'll have to look under the bottom of the machine again and diagnose both parts.

First, we look at the impeller - a wheel with blades located immediately behind the debris filter. The problem is that any foreign object, such as keys, a coin or a rivet, that accidentally gets into the drain system can jam the rotating element and lead to breakdown. Therefore, we get to the “propeller” and try to spin it. If the rotation is too free, the fastener should be tightened; If it’s difficult, remove the blocking item, the tangled hair, or the stuck “lost item.”

Is the impeller ok? Then we pay attention to the pump, or rather, we check its electronics for functionality.

1. Remove the garbage filter.
2. Set the “Spin” mode.
3. We shine a light into the hole freed from the filter and evaluate the behavior of the impeller (if it is motionless, it means the pump is broken).

There is no point in trying to fix the pump yourself. Firstly, most pumps are not repairable. Secondly, it is much easier and more reliable to buy an analogue, which is inexpensive. There will be no problems finding a suitable part: Atlant washing machines are equipped with standard spare parts, so just look at the nearest household appliances store or construction market. As a last resort, we contact the manufacturer or online store. We focus on the serial number indicated on the drainage housing.

The old pump is dismantled through the bottom. First, the supplied wires and pipes are disconnected, then the impeller is detached. Then the holding bolt is unscrewed, and then the pump is removed from the volute. When replacing, we proceed in the same way, only in reverse order: fix it in place and make contacts. If replacing the pump does not help, then the problem is with the board. You can’t handle this on your own – you need to turn to the experts.

How to change the pump yourself

One of the most difficult failures, in which the washing machine has stopped spinning and draining water, and is also humming, is a pump malfunction. In this case, it will most likely need to be replaced.

Washing machine pump

Let's look at the procedure for replacing the pump:

• The drain assembly must be removed.
• The drain pump is detached from the drain assembly.
• The wires that go to it are removed from the pump.
• A new unit is installed in place of the old pump.
• Wires are connected to the new pump.
• The drainage unit is installed in its place.
• The machine is connected to the network and a test wash is performed.
• If the washing machine continues to drain water poorly, contact customer service.

Diagnostics

Determining the cause of the failure is the key to resolving the problem. Experts advise following the scheme: from simple to complex. This means that you should first inspect and analyze the condition of more accessible Atlanta components that do not require serious disassembly of the machine.

Experts recommend the following diagnostic procedure:

1. You should check whether the non-draining washing mode has been selected.
2. Checking the operation of the sewer system in the apartment.
3. Cleaning the drain filter.
4. Checking the drain system.
5. Checking the pump.
6. Checking the water level sensor.
7. Checking the functionality of the electronic components of the washing machine.

A good clue to finding the cause of the failure can be the error codes on the device display. Decoding them allows you to narrow down the search area for the source of the problem. If there are problems with the drainage system, this is usually F4. If the water level sensor breaks down – F15. But there may be other codes, and even their absence when the work freezes. If it is necessary to disassemble the case for diagnostics, you should turn off the water supply to the device and remove the plug from the socket.