The Hansa company produces high-quality washing machines. Comfort and Optima models have an internal testing system that independently diagnoses the operation of the device, all processes of its functioning, detecting any defects. This test allows you to make spot repairs if Hansa equipment breaks down.
Hans washing machine
To correctly recognize the problem, you must have a list of error values, the codes of which are displayed on the display.
Basic error codes for Hansa washing machine
The Hansa company produces high-quality washing machines. Comfort and Optima models have an internal testing system that independently diagnoses the operation of the device, all processes of its functioning, detecting any defects. This test allows you to make spot repairs if Hansa equipment breaks down.
Hans washing machine
To correctly recognize the problem, you must have a list of error values, the codes of which are displayed on the display.
Hansa Comfort 1000 washing machine error codes
Hansa Comfort (800, 1000, 1200) may generate errors, the codes of which are indicated by a capital letter E and numbers:
When any error code appears on the Hans Comfort model, the washing machine stops the washing program and displays the problem found on the screen. Some values may be displayed immediately when the device is turned on.
These errors in the Hans Comfort 800-1200 washing machine allow you to carry out the most accurate repair work without additional diagnostics.
Other features of Hansa AWO510D
It is worth clarifying that this model has a front-loading type of laundry. The manufacturer allowed loading up to 5 kg of dry laundry per cycle. It is convenient that the washing machine itself will determine the weight and time required for washing. This allows you to plan your electricity and water consumption for greater savings.
What do customers like about this model? Of course, there are a huge number of programs for a device in this price category. Hansa is a washing machine with automatic modes for washing delicate items (wool, synthetics).
Hansa AWO510D will do an excellent job of washing denim or children's underwear. It also has a built-in daily wash function, which is used to clean lightly soiled items. The cycle in this mode lasts only 23 minutes, which is very convenient and comfortable. At the same time, your clothes will always be clean and smelling good.
Hans Optima washing machine: errors and their codes
Hansa Optimum series (600, 800 and 1000) has the following errors, the codes of which are the same as the Comfort model, but have a letter designation:
Reasons for errors
Error codes for Hansa Comfort washing machines (800, 1000, 1200) and Hansa Optima models (800, 1000) may occur due to the following malfunctions of the equipment:
Repair work on Hansa Comfort and Optimum washing machines should be carried out by professionals to avoid further unwanted failures and disruptions.
Thus, the Hansa Comfort and Optimum series (800 and others) have a convenient diagnostic system, which, if the washing machine breaks down, shows the required code and allows for quick and targeted repairs.
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Unique Features
Cheap washing machines like the Hansa AWO510D are unlikely to have convenient or even unique features. It has a built-in special program that is aimed at removing bacteria and viruses. Washing is carried out at high temperature (95 ° C). This function is more suitable for those who wash children's clothes or bed linen.
Do not neglect the intensive rinse mode. It will come in handy if the hostess suddenly pours a lot of powder. “Anti-crease” is also quite a useful program. Who wants to spend a lot of time ironing clean clothes? Few people truly enjoy it. After all, it’s better to spend this time on the couch reading an interesting book. Using this mode, you can significantly reduce the time it takes to iron things. This Hansa model is a washing machine, which, unfortunately, is not suitable for small apartments. The minimum width of the case is 60 cm. And in order for the device to last for several decades, it is worth using the unique Calgon mixture, which softens the water.
SMA Hans error codes
Almost all modern models of washing machines are equipped with a self-diagnosis system. The operation scheme is simple: the SMA (automatic washing machine), when a malfunction is detected, should display an error code on the indicator.
By deciphering the alphanumeric combination that appears on the display, you can fix the problem yourself or by contacting a specialized service center. Hans washing machine error codes (WMA) are usually presented in the form of two different blocks depending on the series of the equipment itself.
Errors in Hansa PC series washing machines
E01, e1
Hatch door malfunction. After 10 seconds from the moment the error is displayed, the machine will automatically interrupt the set washing program.
Remedies. You should carefully check the serviceability of the hatch locking device, the limit switch, as well as the wiring and quality of insulation of the corresponding contacts. If necessary, replace the entire cable.
There is no process of water filling or its intensity is not enough for the full functionality of the SM. Operation stops two seconds after the selected program starts.
E03, e3
The water either does not drain, or it happens too slowly. The code starts flashing after three minutes, but water is still being drawn. If after seven minutes the level switch does not operate, the washing program stops.
You can reset the error as follows:
E04, 04, e4
For three minutes there is no signal from the water level sensor indicating a decrease in the filling volume of the tank.
E05, 05, e5
The 10-minute timeout for filling the tank with water has been exceeded.
E06, 06
The water drainage continues for more than ten minutes.
Reset the error using the following instructions:
E07, 07, e7
There is a leak, water penetrates into the pan of the machine, the AquaStop function is activated.
Malfunctions in the electrical network.
Remedy: testing and adjusting power supply parameters.
During the spin process, a large amount of foam from the detergent is formed. The blinking of this error indicates that the washing powder was incorrectly selected or the required quantity was exceeded.
The door lock is faulty. The electronic board needs to be repaired; it is recommended to seek help from specialists.
Engine functionality is impaired. The drum can rotate at different speeds, which ultimately causes the engine itself to jam.
The motor rotates without a control signal from the module. The motor triac located on the control board has burned out. It needs to be replaced or the board repaired.
E31, E32
Short circuit of the temperature sensor, damage to the contacts.
At the end of the wash, the door lock does not turn off for three minutes. The malfunction occurs as a result of a breakdown of the hatch lock, failure of the controller, or locking of the door itself. Replacement (repair) of damaged parts is required.
The control unit has failed. You should contact the service center.
Errors in PC models
| Codes | Causes of the malfunction and what happens next | Why did the error occur? |
| E01 | Error with the designation E01. There is no notification that the UBL (washing machine hatch locking device) is turned on. | Reasons that caused this malfunction:
|
| E02 | Error E02 has occurred. Water filling into the washing machine is too slow or there is no filling. | What caused the error?
|
| E03 | The display shows error E03 Water is draining from the washing machine tank too slowly. Or it doesn't drain at all. | Why did the error appear?
|
| E04 | An error code E04 has appeared. The level sensor informs that the washing machine tank is filled to the maximum with water. | Why did the problem occur?
|
| E05 | The message E05 appears: Filling the washing machine tank with water is too slow. Or lack of filling (filling takes more than 10 minutes). | Let's look at the reasons:
|
| E06 | Error E06 has occurred. The water drains too slowly or does not drain at all (waiting for draining for more than 10 minutes). |
|
| E07 | There is a leak. Water appeared in the tray of the washing machine. Aquastop activated. |
|
| E08 | Violation of power supply parameters | You need to check the power settings. |
| E09 | Too much foam appeared in the washing machine during the spinning process. | Most likely, too much detergent was used. Or a product not intended for machine washing was used. |
| E11 | The UBL simister does not work. | The controller may have malfunctioned or broken down. |
| E21 | The washing machine motor is blocked. No response from the tachogenerator. |
|
| E22 | The engine runs even though it has not been given a command to run. | The motor triac has probably shorted. |
| E31 | Temperature sensor shorted | There is a short circuit in the temperature sensor or its wiring. |
| E32 | The temperature sensor circuit is broken | There has probably been a break in the integrity of the temperature sensor circuit. |
| E42 | The wash has finished, the washing machine door lock does not turn off. More than 3 minutes have passed. | Such a malfunction can occur due to a broken hatch lock, door locking, or failure of the controller. |
| E52 | Energy malfunction machine memory. | The malfunction occurred due to a data failure or a breakdown of the volatile circuit. memory controller (you need to change the controller or EEPROM circuit). |
Errors in Hansa PA series washing machines
The hatch lock is faulty.
Water is not collected.
The reason may be:
The water does not drain even after the ten minute timeout has expired.
Overflow of water in the tank.
Washing is done with cold water, regardless of the selected program.
Shutting down the machine after starting its engine three times.
The spin program is not accompanied by a corresponding tachometer signal.
Remedy: identify possible malfunctions in the operation of the motor and Hall sensor, as well as electrical board circuits.
Electrical error code. The specified parameters have been exceeded.
AquaStop is activated, there is a leak.
Sudden stoppage of work.
Hansa washing machine electronic module
The controller throws an error. Replacement required.
HANSA()
:
|
Washing from Hansa: some distinctive features of washing machines
Washing machines from different manufacturers are designed basically the same; their design presupposes the presence of basic functional units. However, despite the general similarity, each brand brings its own distinctive “zest” to the models.
Washing machines from Hans are no exception. This mainly applies to Hansa Comfort800 (Hansa Comfort 800), Hansa Comfort1000 (Hansa Comfort 1000) and the Hansa Optima 800 line:
Despite all the advantages of the design of washing machines of the brand in question, as with the use of other household appliances, cases of failure do occur. Therefore, it is very important to be able to correctly decipher the error codes that the machine produces. This will help determine which unit or part of the unit is faulty, and therefore will greatly facilitate the repair itself.
Possible causes of the error
What to do to correct the “E10” error depends on the cause of its occurrence. Most often, the problem occurs due to a power failure - short-term or long-term. So, problems with power supply appear if:
By the way, manufacturers of washing equipment, including Hansa, recommend not using extension cords and tees. It is safer to allocate a separate power socket of appropriate power for the machine in order to eliminate “middlemen”. Experts also advise connecting the machine through a special stabilizer - with it, the unit will always work in the appropriate power range.
If problems with the voltage supply can be short-term and go away without repair by the user, then with a faulty socket, a broken circuit board and an unsuitable extension cord, the situation is more complicated. Especially if the control module fails. This happens rarely and is difficult to diagnose: sometimes only one microelement short-circuits. If such a failure is ignored, more serious breakdowns occur: a track or triac burns out, and sometimes the unit itself burns out.
SM Hans PA series error codes
In the photo, the buttons (light bulbs) that are used in decoding errors are indicated in Latin letters A, B, C, D. See the table for how to find out about a breakdown, focusing on the light bulbs:
| Light bulbs | Reasons for the error |
| D (E01, E11) | The hatch is not locked . You need to check the locking mechanism, check whether the hook springs well, and check the lock itself. |
| B (E02) | Water filling time exceeded . Let us note that in Hansa washing machines, manufacturers have provided too much protection, and the maximum water collection time is 2 minutes, which in our conditions (low water pressure in the water supply) is not enough to fill the tank. Try to reset the error by turning off the machine or wait until the pressure returns to normal. |
| B, C (E03) | The machine did not have time to drain the water . In the Hansa SMA, the drain pump breaks down twice as quickly as in appliances of other brands. The problem is that it is assigned two tasks at once: draining water and circulating it through the system - the so-called “aqua spray” option. The breakdown may just be related to this option. It is worth checking the water drain hose, the main pipe and at least cleaning the filter. |
| C, D (E04) | Too much water in the tank . Check the fill valve, level sensor (pressure switch) and the hose of this sensor. |
| A (E07) | Water from the tank leaked onto the tray, AquaSto p was activated. |
| A, B, C, D(E08) | High or low voltage in the electrical network . If the current in the outlet is higher than 250V or lower than 200V, you need to set the stabilizer to 3 kW or 3.5 or even 4. |
| A, C, D (E09) | Too much foam in the tank . Remove the laundry, rinse and restart the wash. |
| C (E21, E22) | The board does not recognize the rotation of the reel . The drive belt could break, the brushes could wear out, the tachometer and other components associated with the rotation of the shaft in the SMA motor could break. |
| A, D (E31-E34) | The water did not heat up within the allotted time . Check: heating element, water heating sensor, electrical wiring and contacts. If that doesn't help, check the heater relay on the control board. |
| D (E42) | The hatch lock will not unlock . Unplug the SMA from the outlet. If this doesn't help, call a specialist. |
| A, B (E52) | The electronic module has burned out. Call a specialist. |
Once you understand the reasons for the breakdown, you will understand why Hans’s washing machine displays an error code. In most cases, repairs can be done yourself.
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Errors in RA model machines
| Code | Causes of the malfunction and what happens next | Why did the error occur? |
| E01 | UBL (hatch blocking device) does not work. After a couple of seconds, the inscription “E01” appears. The washing process stops. |
|
| Limit switch does not function. After ten seconds, “E01” appears on the display. The wash stops. |
| |
| E02 | Three minutes after the command to fill the washing machine tank with water, there is no message that it has reached the required level. Seven minutes after the command to fill the washing machine, the washing process stops. |
|
| E03 | Three minutes after the command was given to remove water from the washing machine, there was no message from the level sensor indicating that water had been removed from the tank. The UBL holds the hatch in the closed position until the machine is turned off. |
|
| E04 | The level sensor informs that the tank is filled to the maximum with water. The washing process stops. The drain pump starts. 2 minutes after all the water has been drained, the drain pump turns off. The hatch locking device holds the door in the closed position until the washing machine is turned off. |
|
| E05 | The temperature sensor has shorted or there is an open circuit. After a couple of seconds, a message will appear stating that an error has occurred. The wash will be completed until the end, but with cold water. |
|
| -||- | The water in the washing machine has heated by less than four degrees. An error appears on the display. Washing continues with cold water. |
|
| -||- | The water in the machine did not heat up to the specified level within the time period set for this. An error is displayed. Nevertheless, the washing continues until the end. |
|
| E06 | Not applicable | Not applicable |
| E07 | The tachogenerator does not indicate that the washing machine motor is running during the washing process. The engine restarts three times. If it does not work, the washing stops and error information appears on the display. |
|
| E08 | There is no message from the tachogenerator during spinning. Then the electric motor turns off. Then the engine restarts three times. If, despite this, it does not work, an error message appears. |
|
| E09 | Not applicable | Absent |
Service test and error codes for Hansa washing machines
Hansa washing machines have built-in diagnostic tools - a service test that allows you to check all operating modes of the washing machine. It is designed to check the performance of machine operating modes and identify certain defects, which simplifies and speeds up machine repair. Let's consider the procedure for launching a service test and checking the performance of various models of Hansa washing machines.
Enabling the service test for models “Hansa PA 4510 A520”, “Hansa PA 4510 B421”, “Hansa PA 4580 B421”
To carry out a full test, you need to connect the washing machine to the water supply (monitoring the passage of the “Full Tank” signal) and sewer networks (checking the operation of the drain pump).
Table 1. Enabling service mode.
The washing machine is in service mode
| Step number | Steps to activate service mode | Status of indicators on the front panel of the SM | ||
| READY (green) | WORK (red) | COMPLETED (orange) | ||
| 1 | The washing machine must be in the READY state. If the READY indicator is not lit, check that the door is closed. | lit | — | — |
| 2 | Turn the program selection knob to position 0 | — | — | — |
| 3 | Press and hold START | — | — | — |
| 4 | Turn the program selection knob to position 1 | flashing | — | — |
| 5 | Turn the program selection knob to position 8 | — | lit | lit |
| 6 | Release the START | lit | — | lit |
| 7 | Turn the program selection knob to position 1 | lit | lit | — |
| 8 | Press START | — | lit | lit |
| 9 | Release START | lit | lit | lit |
Note: After completing the last step, the door lock is activated. If the door limit switch does not work or the door is open, the READY indicator on the front panel of the washing machine flashes once every 15 s (error 1, see Table 3).
Checking the operating modes of the washing machine using a service test
Table 2. Service test
Test execution order
1
2
Enabling model service test:
RS 4510A424, RS 4510B425, RS 4510B425S, RS 4512B425, RS 4580A424, RS 4580B425, RS 5510A424S, RS 5510B425, RS 5512B425, RS 5512B425S RS 5580A424S, RS 5580B425
Full service test
A full service test allows you to check the performance of most modes and functions of the washing machine.
To carry out the test, the washing machine must be connected to the water supply network and to the sewerage system.
Note.
Table 4.Service test.
SM error codes
In the PC series of HANSA washing machines there are two lines - “Optimum” and “Comfort”. They differ in the set of functions and some technical characteristics, and externally - in the absence of a digital-alphabetic indicator in the first line (see Fig. 3), as well as in the purpose of some buttons.
Since the layout of the controls for both lines of washing machines is identical (except for the indicator), the figure shows the “Comfort” front panel to refer to the controls of the other line.
For both CM lines, the error code indication is accompanied by flashing indicator G1
.
In the “Comfort” line, the error code is displayed on the alphanumeric indicator in the form of the letter “E” and a two-digit digital value (Exx), and “Optimum” - in the form of combinations of indicator lights A - D
(Fig. 3), located next to the function buttons.
To reset the indication of an error that has occurred, press button 17 for 3 s.
Table 5 Error codes for the Hansa washing machine.
Shortened service test (quick check of basic functions)
The shortened test procedure is provided to check the performance of the basic functions of the SM during statistical tests on the production line. CT can also be used to quickly check the SM by service specialists.
To carry out the test, the washing machine must be connected to the water supply network with the ability to manually shut it off.
If the service test was launched correctly, the G2
(RUN) and
G3
(DOOR LOCK).
Note.
Decoding the markings of HANSA PC series washing machines
The HANSA RS series SM has alphanumeric markings, the purpose of the symbols (groups) of which is shown in Fig. 2.
The article was prepared based on materials from the magazine “Repair and Service”
Repairing automatic washing machines is a rather creative process and requires high qualifications, so if you understand that it will be difficult for you to restore the device yourself, then in Moscow there is a service that is ready to repair a Hansa washing machine at home.
All the best, write to Elremont © 2006
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Hansa comfort 800 error codes
The Hansa company produces high-quality washing machines. Comfort and Optima models have an internal testing system that independently diagnoses the operation of the device, all processes of its functioning, detecting any defects. This test allows you to make spot repairs if Hansa equipment breaks down.
Hans washing machine
To correctly recognize the problem, you must have a list of error values, the codes of which are displayed on the display.
Hansa Comfort 1000 washing machine error codes
Hansa Comfort (800, 1000, 1200) may generate errors, the codes of which are indicated by a capital letter E and numbers:
When any error code appears on the Hans Comfort model, the washing machine stops the washing program and displays the problem found on the screen. Some values may be displayed immediately when the device is turned on.
These errors in the Hans Comfort 800-1200 washing machine allow you to carry out the most accurate repair work without additional diagnostics.
Features and Specifications
It is necessary to pay attention to this in any case if you want to purchase a good washing machine. At least due to the fact that the company has been on the market for more than 10 years.
It is worth noting that Hansa is a washing machine that is capable of operating at one of the most efficient levels - A. How much laundry can be loaded into the drum can be found out from the technical characteristics of individual models. You can find the parameters in the instructions; most often they are written directly on the device body.
The maximum amount of dry laundry in models from Hans reaches 6 kg. The maximum door opening is 180 degrees. Thanks to the power consumption level (A), you can save up to 25% of energy - this is stated by the manufacturer. For more convenient use, the company has installed a display that will help you navigate the amount of washing time remaining and the selected settings.
Hans Optima washing machine: errors and their codes
Hansa Optimum series (600, 800 and 1000) has the following errors, the codes of which are the same as the Comfort model, but have a letter designation:
Reasons for errors
Error codes for Hansa Comfort washing machines (800, 1000, 1200) and Hansa Optima models (800, 1000) may occur due to the following malfunctions of the equipment:
Repair work on Hansa Comfort and Optimum washing machines should be carried out by professionals to avoid further unwanted failures and disruptions.
Thus, the Hansa Comfort and Optimum series (800 and others) have a convenient diagnostic system, which, if the washing machine breaks down, shows the required code and allows for quick and targeted repairs.
The Hansa company produces high-quality washing machines. Comfort and Optima models have an internal testing system that independently diagnoses the operation of the device, all processes of its functioning, detecting any defects. This test allows you to make spot repairs if Hansa equipment breaks down.
Hans washing machine
To correctly recognize the problem, you must have a list of error values, the codes of which are displayed on the display.
Let's decipher the error
According to the Hansa factory instructions, the code “E10” stands for “power supply problems”. In simple words, sensors-catchers specially provided in the system recorded a sharp decrease or increase in voltage in the electrical network. Sensitive to surges, the electronics “responds” to interference by turning off the power for safety reasons.
Error code "E10" indicates problems with the power supply, external or internal.
Code “E10” is most often displayed on modern Hansa washing machines. Previously, more stable working machines were produced that washed normally at voltages from 175V to 270V. Even with sudden surges, the equipment continued washing without stopping the system.
For the last 5-7 years, washing machines have been equipped with surge protectors that are quite vulnerable to surges, due to which the units often turn off and freeze. Modern washing machines, which are more sensitive to voltage surges, periodically “delight” E10 users. Especially when operating equipment in sparsely populated areas.
Hansa Comfort 1000 washing machine error codes
Hansa Comfort (800, 1000, 1200) may generate errors, the codes of which are indicated by a capital letter E and numbers:
When any error code appears on the Hans Comfort model, the washing machine stops the washing program and displays the problem found on the screen. Some values may be displayed immediately when the device is turned on.
These errors in the Hans Comfort 800-1200 washing machine allow you to carry out the most accurate repair work without additional diagnostics.
Hans Optima washing machine: errors and their codes
Hansa Optimum series (600, 800 and 1000) has the following errors, the codes of which are the same as the Comfort model, but have a letter designation:
Reasons for errors
Error codes for Hansa Comfort washing machines (800, 1000, 1200) and Hansa Optima models (800, 1000) may occur due to the following malfunctions of the equipment:
Repair work on Hansa Comfort and Optimum washing machines should be carried out by professionals to avoid further unwanted failures and disruptions.
Thus, the Hansa Comfort and Optimum series (800 and others) have a convenient diagnostic system, which, if the washing machine breaks down, shows the required code and allows for quick and targeted repairs.
This washing machine was purchased at the end of 2005 in Technoshok. Hansa Comfort 1000 spins at speeds up to 1000 rpm, respectively Comfort 800 - 800 rpm. If memory serves, there was also a model with a spin speed of 1200 rpm.
Error codes and repair principles for the Comfort line are the same. Therefore, below I will provide a table with errors for Hansa washing machines
