Samsung washing machine how to open the bottom cover?

Problems with the washing machine are upsetting and often disrupt plans.

Failures can occur at any stage of work, and even such reliable equipment as Samsung is not immune to them. One possible problem is a locked door that cannot be opened.

Why the door of a Samsung washing machine does not open after washing and what to do in this case, we will tell you in the article.

How to remove the bottom panel of an LG washing machine?

Removing the control panel

Unscrew the screws.
Using a flat-head screwdriver, pry up the plastic latches located on the upper edges, pull up slightly and release them.
Slide the panel towards you to release the bottom fasteners, then lift it up and remove it.

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In what cases is a non-opening door normal?

Locking the washing machine hatch door is a necessary option that ensures tightness during the washing process.

Standard locking is achieved not only by mechanical locking of the device, but also by electronic control from the control module.

Samsung Security Standard

A door that does not want to open is not always a failure; in some cases it is a normal and even necessary function .

After the normal completion of the washing cycle, the Samsung automatic machine does not open the door immediately, but after 1-2 minutes.

This is a standard safety measure, which is programmed by the manufacturer itself - the water must drain completely and the drum must stop moving.

Child lock enabled

Another normal condition for a car when the door does not open is the accidental (or special) activation of the “Child Lock” option . After canceling it, the car can be opened.

Typically, locking is achieved by pressing a combination of two buttons. They may differ in different models. This point can be clarified in the passport for the machine or on the Internet by setting the encoding of the model of your device.

As an option, inspect the panel with buttons. A lock sign can be drawn between the two responsible for child locking. Unlocking is achieved by pressing them again simultaneously.

Unlocking a Samsung washing machine

The control of washing machines of famous brands differs depending on the functions preset by the manufacturer. For example, if a Samsung automatic machine is blocked and the door does not open 5-10 minutes after the wash is finished, unplug the cord and wait about half an hour. During this period of time, the program will be reset and the machine will open itself.

If after the end of the washing process the water has not drained from the tank, try running the spin program. If everything remains the same, then there is a problem in the pumping system. Forcefully drain the water using the emergency drain hose, which is located next to the filter, and then the machine door should open. As a last resort, the manufacturer builds a cable into its units to force the hatch to open.

Reasons for blocking the door

If, after working in the usual mode, the washing machine does not open the door, you should not try to pull it with force; it is better to immediately figure out what is causing the problem.

Common violations include:

System failure . It can be caused by several circumstances - these can be power surges, even a sudden power outage. Another reason is interruptions in water supply.
The machine is unable to drain water . If there is water in the tank, the door does not open because of this. In this case, the unlock signal is not sent by the system. This situation can occur when the drain hose is clogged.
Lock block malfunction . Jamming can cause inaccurate closing with foreign objects getting into the lock, rough handling of the door, as well as natural wear and tear of the mechanism.

Preparatory stage

Disassembling a washing unit is not as difficult as it seems at first glance, but first you should properly prepare for the upcoming repair. To do this you need:

determine the location for the work;
prepare tools and related materials;
prepare the washing machine for disassembly.

The room for repairs should be spacious and well-lit; you will need a free section of the floor with an area of 2 x 2 m. It is recommended to cover its surface with newspapers or rags in advance so as not to get dirty during the repair process.

Next, you should stock up on the necessary equipment. To disassemble and repair the washing machine you will need:

screwdriver (with a set of bits) or a set of Phillips screwdrivers;
impact wrench;
flat screwdriver;
wrench and hex key (8 mm);
pliers;
pliers;
multimeter;
hammer;
a set of colored markers;
WD-40 lubricant;
silicone sealant;
CV joint lubrication;
clean rag.

If you have to cut the tank, you will additionally need: a hacksaw with fine teeth, a drill, a long drill, a gun with sealant, self-tapping screws or bolts.

Disassembling a washing machine is easy when you have a full set of tools at hand

Remember that after repair and replacement of parts, the unit will need to be reassembled, so immediately record all stages of dismantling, using photos or videos, or at least write down the sequence of your actions. Then the installation process will go quickly and without complications.

If your washing machine has not yet expired, it is better to contact a service center for help in troubleshooting. If you replace parts yourself, you may subsequently be denied free warranty repairs.

All that remains is to prepare the washing machine itself for further disassembly. Follow these steps:

de-energize the unit;
disconnect the inlet and drain hoses from the water supply and sewerage systems, respectively;
remove the drain filter and drain the remaining water (the filter can be cleaned at the same time);
move the washing machine to the work site.

Please note that to disassemble and subsequently repair a Samsung washing machine (for example, models such as s821, wf-s861, s803j and wf6458n7w) you will need several hours. In addition, if it becomes necessary to remove the tank from the unit, outside help will not hurt.

detailed instructions

At the next stage (as the machine was moved away), find the screws on the back wall that hold the panel that we need to pull off. As a rule, there are two of them: on the right and on the left, but in some devices there is also a third screw located in the center. Using a Phillips screwdriver, completely unscrew the fastener. Plastic washers are installed under the “curly nails”. Be careful to ensure that these small details do not get lost later.

Unscrew the screws to remove the back cover

To remove the top panel, slide it back and lift it up slightly

At the next stage, after completely unscrewing the fasteners, carefully remove the cover. To do this, first move it back (relative to the SMA) and lift it slightly up. Set the panels aside. To later install the cover back, do the same, but in reverse: first align the panel and grooves, and then tighten the fasteners.

This is interesting! If you are familiar with removing side panels from the system unit of a regular PC, then it will be even easier for you. The above steps are no different from dismantling the side panels of a PC.

After access to the internal elements of the MCA is gained, perform a visual inspection or other diagnostic measures. To unlock the door, press the special lock.

Why won't the machine open?

The loading door is sometimes blocked due to malfunctions that are associated with equipment breakdown:

failure of the electronic intelligent control module;
disruption of the program;
water sensor malfunction;
lock or door jamming;
module or pump malfunction;
broken door handle;
blocking of the hatch due to the presence of water.

Reasons that are not related to the breakdown of the automatic washing machine:

lack of power supply;
standard locking during operation;
accidental activation of the child lock function;
filter clogged;
incomplete closure of the drum;
software feature of unlocking a few minutes after stopping.

Some problems can be solved on your own:

If the device stops performing tasks due to voltage fluctuations, completely disconnecting from the network will help. Once reconnected, the machine will operate normally.
The cause of the blockage may be a pump malfunction. The electronic part works correctly and locks the door due to the presence of water in the tank. To unlock it, you need to drain it through the hatch at the bottom of the unit.

Ways to unlock a washing machine

Some problems can be fixed on your own. Sometimes restarting the engine or changing operating modes helps. There are times when it is better to trust the service department to open the washing machine door. For example, the Samsung model has cases where the program gets stuck during power surges.

Restart

Samsung automatic washing machines react to voltage surges and unexpected shutdowns. If the program fails, you need to turn off the equipment for 2-3 minutes. Once reconnected, the doors should open.

Changing the wash program

Sometimes blocking occurs when the lock is jammed by clothing. In this case, running a short cycle will help. The machine needs to be turned on again, but according to a different program. The laundry will begin to move and release the locking device.

Pumping out water is not provided for some operations. In this case, installing another program on the display will help unlock the washing machine.

Checking the drain hose

If some of the water is located above the sensor, then the opening command is not received. The reason for the blockage is a clogged drain hose. To solve the problem, you need to clean it and turn on the spin option. Doors often block liquid residue in tanks on LG front-loading models.

Unscrew the filter cap at the bottom of the machine.
Tilt your body back.
Place a water container.
Gradually unscrew the filter.
Close it after the water has completely drained.

If these methods do not produce results, the reason is a blockage between the pump and the pipe. To fix the problem you need a screwdriver and wire.

Place the machine on the back wall.
Loosen the screw of the pipe under the bottom of the housing.
Place a container to collect water.
Clear the blockage in the pipe from the pump to the tank using a wire.
Tighten the lock.
Place the machine upright.

Call a repairman

Help from a service technician is required in the following cases:

electronics failure;
strong vibration;
no drum rotation;
hatch blocking.

Sometimes there is a manufacturing defect. If you solve problems yourself during the warranty period, it will not be valid.

Calling a specialist: where to find and how much will it cost?

When self-diagnosis and repairs do not lead to the desired result, professional technicians will come to the rescue. There are several ways to call a specialist to your home:

The easiest one is to use word of mouth. Relatives, acquaintances, neighbors - everyone can recommend a technician who once repaired a washing machine at home.
Call a service technician. This method has a significant advantage: all work is documented. In case of controversial issues, this document will become proof of completed (or unfinished) work.

In order not to fight scammers and save not only money, but also household appliances, it is very important to consider the following points:

a professional will always listen to the client, focusing on the brand of the device, service life and performance characteristics;
an experienced foreman never names the final cost of repairs without preliminary diagnostics (the amount may vary depending on the prices of new components, as well as the complexity of the work).
an honest master will never take money until the repair is completed (an exception may be a deposit for the purchase of an expensive part);

On average, repairs to replace a hatch lock element will cost 4,000 rubles, replacement of a pressure switch - 2,800 rubles, replacement of a heating element - up to 5,900 rubles.

Everything about repairing Samsung washing machines is in this section.

Scheme

Before you start disassembling household appliances, it is a good idea to familiarize yourself with their structure. The general diagram of a Samsung washing machine will give you an idea of the structure of the unit, the location of its main parts and will help when making repairs.

Location of the main components of an automatic washing machine

The electrical diagram will be useful in checking the integrity of the wiring and the functionality of some components.

Circuit diagram of a Samsung washing machine

Take your time, understand the diagrams, and only then proceed directly to disassembly.

Unlocking a Bosch washing machine

The Bosch brand is well respected due to the quality and reliability of these household appliances. To unlock in various situations, this brand has its own secrets. If your model has plus and minus keys on the panel, then by pressing minus you can unlock the machine without wasting time and effort.

If the key is constantly on and does not allow you to turn on any mode, you need to return to the program during which the failure occurred, then press the delayed start button and hold your finger on it for 5 seconds. After this, the blocking will be disabled.

This is interesting! Bosch washing machines (Bosch): reviews

What to do?

When deciding how to open the hatch door, you should analyze the condition of the machine and consider possible causes. In all cases, you need to act carefully, slowly. Some door opening options may require outside assistance.

Blockage as a reason for blocking

If the car door does not open, you need to inspect it. If the machine breaks down with laundry inside and there is water in the drum, most likely there is a failure in the drainage system.

The procedure in this case:

run only the “Spin” mode without washing;
if the water drains, it means there was an accidental failure in control;
if draining does not occur, the machine should be turned off and the blockage should be cleared;
After the drain hose has been restored, start the “spin” mode again.

After finishing the spin cycle and draining the water, the door should open in 1-2 minutes.

Failure in the control module

In some cases, a locked door may be the result of a faulty control board.

Procedure:

Unplug the machine by removing the plug from the socket.
Wait 20-30 minutes.
Turn on the car.
Try to open the door.
If the door still does not open, proceed to the next step.
Start the washing program. In this case, the machine will first have to unlock the door, and then lock it again and begin the cycle. The task is to wait for the moment when the unlocking occurs and interrupt the running program.

A characteristic click signals the door unlocking. This moment cannot be missed.

Emergency opening: what does the manufacturer offer?

All models of Samsung washing machines have the ability to open the door in an emergency.

This function is available using the built-in cable:

Open the hatch with the filter, which is located on the front panel at the bottom right.
Find the cable fastening. It should be painted in a bright color - yellow, red or orange.
Pull the cable lightly to release the lock.

If there is water in the washing machine, you should prepare a large rag in advance to absorb it when you open the door.

Manual opening of the lock: access from above

If you couldn’t find the emergency opening cable, you can go another way:

disconnect the washing machine from the power supply;
shut off the water supply;
pull out the washing machine so as to gain access to its rear wall;
in the upper part of the rear panel, find the screws holding the top cover and unscrew them;
pull the cover towards the rear wall and remove it;
tilt the washing machine back so that the tank moves and you can see the door lock latch from above;
find the tab that serves to lock the door and move it away.

You can do all of the above manipulations after draining the water.

Opening with a cord

This method can help open the washing machine even if the handle or the latch mechanism itself is broken as a result of inept actions or wear.

For manipulation you will need a cord with the following parameters:

the length is equal to the sum of the door circumference plus 25 cm;
the cross-sectional diameter must be 0.5 cm (to fit into the gap between the hatch cover and the front panel of the device).

Procedure:

Insert the cord between the door and the washing machine body itself. You can help yourself with a flat-tip screwdriver or other similar non-sharp tool.
Pull the free ends of the cord so that pressure is created on the area with the lock.

If the door is already broken, opening it will only solve part of the problem. Next, you need to diagnose and repair or replace the damaged part.

This is not always possible to do on your own. Washing appliance repair specialists will come to your aid.

This method is clearly shown in the following video:

Opening delay

First of all, you need to calm down. It is likely that the machine is not broken, but someone is in a hurry to continue washing as quickly as possible and forgot about the automatic closing of the hatch. This measure is a standard safety requirement for which all manufactured front-loading washing machines are programmed. Samsung is no exception. It should take about 1-2 minutes for the drum to stop completely, the water to drain and the system to give the go-ahead to open the door.

If the specified time has passed and the machine is still unavailable, we act differently. We disconnect the washing machine from the power supply and let it “rest” for half an hour. The machine could respond by blocking to sudden changes in voltage, a hitch in the water supply, or a slight blackout in the apartment. In thirty minutes, the system will reset and unlock the door lock.

Important! The methods described are only suitable for unlocking a machine with an empty tank; otherwise, you need to proceed in a different way.