Do-it-yourself repair of a Zanussi washing machine. Self-repair of Zanussi washing machine

Drum doesn't move

Users of branded equipment often have to face a problem when the drum does not rotate when loading parameters. Such troubles can be explained by failure of the belt or motor.

If the consumer is in no hurry to call a specialist and decides to repair the Zanussi washing machine with his own hands, it is necessary to check the free movement of the drum torque by rotating it in different directions. If there are no external sounds, the belt tension is checked. The process involves removing the side panel of the device. While maintaining the integrity of the belt and high-quality tension, it is necessary to check the rotation of the motor pulley. If there are any breakdowns at this stage, it is better to call a specialist.

Preparation for repair

A faulty water drainage system prevents the wash from completing. A washing machine filled with water simply stops working. The first thing to do in this case is to try to reboot it. To do this, unplug the machine, wait a few minutes, and plug it into a power outlet. These steps can help fix a minor software glitch.

If this does not help, then before starting the repair, do the following:

unplug the power cord;
remove all water from the drum.

You can scoop out all the liquid from the washing machine using a regular ladle, but this method is not very effective. If the blockage occurs in the sewer, then you can drain the water through the drain hose, having first disconnected it from the sewer pipe.

Hatch lock

After successfully loading laundry, imported machines often refuse to return it to the user. Problems with a stuck sunroof are caused by a locking mechanism that needs to be replaced. If you need to urgently get laundry, you can repair washing machines yourself or entrust the work to a specialist.

You need to remove the bottom plastic panel and find a bright red cable in the lower right corner, near the filter, for emergency opening of the device. It is enough to pull it towards you and open the blocked hatch.
If there is no cable, the top panel is removed and the locking device is broken.

When starting the next time, the Zanussi automatic washing machine must be latched with the hatch - during operation the door will involuntarily open. Ignoring this point will cause more complex repairs.

Zanussi car hatch won't open after washing

Sometimes a breakdown occurs such that the hatch of the Zanussi washing machine cannot be opened after the wash is completed. This usually occurs due to jamming of the blocker.

First of all, remove the bottom panel of the Zanussi washing machine. Then pull the cable found there towards you. After this, the washer hatch should open. Next, remove the hatch lock and check the condition of the fasteners.

If the latches are not broken, then the fault lies in the electronics. In this case, it is recommended to take the hatch lock to a service center for repairs. If the locks are broken, replace the lock with a new one.

In order for the lock to last long enough, the hatch of the Zanussi washing machine must always be closed smoothly.

Self-draining device

If, when you turn on the device, it takes in water and immediately drains it, before the wash starts, the reason is incorrect installation and connection of the device, or defects in the drain pipe.

A preliminary check consists of raising the drain hose to a level of 50-70 cm and turning on the washing mode. If normal operation does not occur, the pump should be replaced or the electronic module checked. A more precise reason will be determined by a washing machine repairman who arrives on call with professional diagnostic equipment.

Online diagnostics of a washing machine

If your machine stops washing or rinsing clothes normally, then some kind of malfunction or breakdown has occurred.
You can try to find the problem yourself. Select which operation your washing machine does not perform:

1. Doesn’t drain 2. The drum does not rotate3. Doesn't wring out laundry4. Noisy, knocking, buzzing when spinning5. Doesn't turn on

Checking the operation of the drain pump Is the drain pump of the washing machine working?YesNoI don’t know lt;lt; Back

Clogged hoses in the washing machine If the sound corresponds to the normal sound that has always been observed when the device is working, the cause is probably a clog.

Was there a blockage in the drain hose?Yes

lt;lt; Back

The drain pump does not work! If the sound matches the normal sound of the drain pump, it is recommended that you check the drain filter first.

After cleaning, the drain pump works and the washing machine drains water?YesNo

lt;lt; Back

Operation of the drain pump The sound of the pump is usually immediately audible and noticeable. If there is no sound, the pump is not working. We are looking for how to separately enable the water drainage program. As a rule, this is a separate option. After the program has been turned on, the pump should start working in 1-3 seconds. If everything is done correctly and the pump is operational, a buzzing sound will appear. If you hear no buzzing or other sounds when you turn on the program, the pump is probably faulty.

Is the washing machine drain pump working?YesNo

lt;lt; Back

Clogged car hoses If you have identified a clog in the hoses, you need to disassemble them, clean them, and then reassemble everything.

Does the washing machine drain well?YesNo

lt;lt; Back

Hurray, you did a great job, you fixed it.

lt;lt; Return to the beginning of diagnostics

The drain pump is faulty, call a professional.

lt;lt; Return to the beginning of the diagnosis.

The washing machine does not rotate the drum. During the operation of the washing machine, such a problem may occur. Each model has a different drum operation. It rotates according to a given algorithm, which is set by the program. This principle applies to spinning and washing. If you are not sure whether the drum is not spinning or whether it is working, put the laundry in the washing machine. Start the spin program. If the machine is running, it will first drain the water and then start spinning. In this case, a rotational process will be observed. If rotation is not visible, then check the belt. First, turn off the program, then unplug the wire from the outlet so that power does not flow into the device. Now you need to remove the back cover. You will need to carefully inspect the drum belt. It is quite easy to determine whether it is in the wrong position or damaged.

Is the washing machine belt torn or stretched?YesNo

lt;lt; Back

Broken drum drive belt If the belt breaks, it will be immediately visible. There are also often cases when the belt simply stretches, which is why the drum, accordingly, does not rotate. Do not allow the machine to operate if the belt breaks. It is important to check whether it has wound around the engine pulley or broken the wiring to the engine. The heating element and temperature sensor may also be damaged if the belt does catch the wires. It is imperative to ensure that the belt model is original. If you choose an unsuitable or low-quality product, this will affect the performance of other devices. How do you know what kind of belt you have? There will be a marking written on the old one, compare it with the one indicated on the belt offered to you. You can also find out belt information by car model.

lt;lt; Return to the beginning of the diagnosis.

Washing machine motor malfunction If a malfunction is not found, the block with wires must be disconnected from the electric motor. Carefully remove it. We visually evaluate the engine. It may have melting, cracks, or other effects that clearly indicate damage. We call the windings of the tachogenerator and the engine. It is important to understand that you can fully study how correctly the engine operates and whether there is a malfunction only at the stand. If rotation does not occur, there may be a problem with more than just the motor. Sometimes the cause is a malfunctioning electronic module. If a short circuit occurs in the engine, the module could be damaged, while the engine remains operational. Also, the wires could be damaged.

lt;lt; Return to the beginning of the diagnosis.

Repairing a washing machine that does not spin clothes After completing the washing process, the washing machine may not spin properly or may not start spinning. Firstly, look, perhaps another mode is set, which does not involve turning on the spin cycle at all. This happens, for example, with programs related to washing woolen items and delicate fabrics. To check, run the spin cycle separately. If the washing machine does not drain water, we proceed to check the pump.

Does the washing machine now spin clothes?YesNo

lt;lt; Back

Congratulations, you have solved your problem!

lt;lt; Return to the beginning of the diagnosis.

Repair of washing machines, imbalance Modern washing machines place the laundry on the drum before spinning. This is necessary for quality work. Check if this feature works. Sometimes a situation occurs when things get wrapped up in a ball that cannot be unwound automatically within a certain time. At this point the work stops. You need to unwind this laundry yourself, lay it out and continue operating the washing machine. In this case, it is important to turn off the machine, and then, when the laundry is laid out, turn on a separate spin program.

Does the washing machine now spin clothes?YesNo

lt;lt; Back

Washing machine repair, drum drive repair Now you need to check the drum drive belt. We remove the cover and visually assess the condition of the belt. There should be no damage. If the tension is weak, the spin may not turn on. If you need to replace the belt, you should only replace it with the original one. After replacing, we try the program again.

Fault found, does the washing machine spin?YesNo

lt;lt; Back

The engine or electronic module is faulty, call a repairman to your home.

lt;lt; Return to the beginning of the diagnosis.

The washing machine hums, makes noise during the spin cycle, rumbles, and makes a jet plane noise. We suggest you read: White or colored clothes dyed when washing, what to do, how to wash them

If the washing machine makes noise during operation, making unusual sounds, it’s time to pay special attention to it. In this case, a visible breakdown or lack of functionality may not be observed, but the appearance of strange sounds indicates that it is time to look for a malfunction. It is important to understand that a new car that has just been delivered should be inspected for shipping bolts. If you forget to remove them, noise and vibration are inevitable. So, let's begin! We turn the washing machine drum and listen to extraneous sounds.

When rotating, is there any extraneous noise, hum, balls rolling, does the drum move unevenly with slight jamming?YesNo

lt;lt; Back

If the drum rotates and uncharacteristic sounds appear, including vibration, it’s time to check the bearings. If they malfunction, they will have to be replaced.

lt;lt; Return to the beginning of the diagnosis.

The counterweight of the washing machine has come loose. The fastening of the counterweights must also be of high quality. If they are “loose”, it’s time to eliminate this defect. In some cases, you can notice that the bolts that secure the stones are completely missing. In this case, the connectors for mounting will be visible. The bolts need to be found and put in place - they probably simply came loose. A rumble heard while the washing machine is operating may indicate that the bolts have partially loosened. To check the bolts, you can simply push the drum. If it is secure, the bolts are fine. If it moves, there is a defect.

Do you hear any noise, clanging or rattling noises when moving the washing machine tub?YesNo

lt;lt; Back

The counterweight has come off

lt;lt; Return to the beginning of diagnostics

Checking the shock absorbers of the washing machine Checking the shock absorbers. If you hear vibration or excessive noise during the spin cycle, there may be a problem with the shock absorbers. Sometimes the washer moves. Now let's check the functionality. Remove the top cover. Click on the tank, move it five to seven centimeters down. A normal reaction will be observed if the tank rises sharply, jumping a little and stopping in its normal place. If this does not happen, the shock absorbers need to be replaced.

Are the washing machine shock absorbers working?YesNo

lt;lt; Back

If a visible defect has not been identified, check whether a foreign object may have entered the machine. Replacing shock absorbers. The problem with shock absorbers wearing out occurs quite often over time.

lt;lt; Return to the beginning of the diagnosis.

Replacing washing machine shock absorbers. Malfunction and wear of shock absorbers is a fairly common phenomenon.

lt;lt; Return to the beginning of the diagnosis.

The washing machine does not turn on. It is worth trying to find the cause of the problem yourself and fix it. We start by connecting the device to the network. Next, click on the “network” button. In different car models, different indications are triggered: here either the display will start working, or, on the contrary, some other button.

Does the washing machine have an indication?YesNo

lt;lt; Back

Hatch lock lock (UBL) You can check it by turning on any of the programs. We choose what we will use. Click on the corresponding button. Don't forget to pay attention to the inclusion. As a rule, the process of activating a function is characterized by the presence of a certain sound, for example a click, with which the device makes it clear that pressing again is not necessary and the machine is already working. If there is no sound, the button may be broken. In this case, the main thing that must be done is to block the hatch and start working. If this happens, everything is fine.

The washing machine is blocking the hatch, the UBL is triggered?YesNo

lt;lt; Back

Water fill valve malfunction

lt;lt; Return to the beginning of the diagnosis.

The washing machine hatch does not lock

lt;lt; Return to the beginning of the diagnosis.

No indication Checking the electrical circuit. If you notice that the washing machine does not respond to being turned on, it is first recommended to check the power supply. The outlet may be faulty. Try connecting another device. If the outlet works, you need to check whether the circuit that conducts energy through the washing machine from one element to another is intact. To do this, you will need a multimeter, which will help you fully analyze the ability to respond to an electrical signal at several stages of operation. If there is no network connection anywhere, this is probably the problem. We carry out this manipulation until we reach the electronic module. If we are talking about an old washing machine, here it will look like the device’s program. When you turn on the button, there should be no breaks in the circuit. If the circuit works, everything is fine electrically.

Is the washing machine's power supply OK?YesNo

lt;lt; Back

Repair of electronic module (unit)

lt;lt; Return to the beginning of diagnostics

Contact circuit fault

lt;lt; Return to the beginning of diagnostics

Water does not fill

Lack of supply or slow supply is caused by prolonged use or low pressure in the water supply. The occurrence of the problem is affected by a low level of fluid intake from the central line or slow supply.

You should check the presence of pressure in the water supply and the position of the valve (open/closed). The filtration system may be clogged. To clean it, you will need to remove the supply pipe (from the back of the device) and remove the mesh with pliers.

If there is contamination, the filter is washed under running water and replaced. If repairing the Zanussi washing machine yourself does not produce results, you should use the services of a specialized service. The fill valve may be broken or there may be no power supply. Additionally, the water level sensor or modular system is checked.

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The machine does not rinse

or does not drain water:

• the drain hose is clogged or kinked, • the drain filter is clogged, • the imbalance detector has tripped: the laundry is unevenly distributed

determined in the drum,

• the “Drain” program, the “Night quiet” functions were selected

plus" or "Extra rinse";

• unsuitable height of the U-shaped part of the drain.

Water around the machine: • as a result of adding too much detergent

a lot of foam has formed and the tank overflows

• the detergent is not suitable for machine washing, • the U-shaped part of the drain is not connected correctly, • the drain filter is not in place, • the inlet hose is leaking.

• the detergent is not suitable for machine washing, • too much laundry has been loaded, • the wash cycle is not suitable, • too little detergent.

• all packaging has not been removed from the machine (see installation instructions).

• the machine is not installed horizontally and is not balanced

• the machine is too close to the wall or furniture, • the laundry is unevenly distributed in the drum, • there is too little laundry in the drum.

The washing cycle continues

waits too long

• the inlet hose filters are dirty, • the water or electricity is turned off, • the machine’s engine overheat detector has tripped, • the inlet hose temperature is lower than usual, • the foam safety system has activated

(too much detergent) and the machine tries

• the imbalance detector has triggered: the machine has added additional

sewing stage for even distribution of laundry

came out during the

• the water supply or power supply is faulty, • the rinse delay function has been selected, • the drum doors are open.

Source

Increased speed

A similar problem has characteristic signs: a series of smooth rotations of the tank are performed and momentum is gained. In some cases, the device vibrates strongly when the drum speed increases. The failure lies in the commutator motor or power circuit. Problems with the module are discussed separately. The magnet may unwind or the contact may oxidize. If you have experience in servicing imported units, you can try to repair the Zanussi washing machine yourself. If in doubt, it is recommended to contact a professional.

Draining water simultaneously with its collection

Sometimes a situation arises when, simultaneously with the collection of water, it is also drained. There may be several reasons for this. One of them lies in the incorrect connection of the drain hose of the machine. He's too low. It is enough to raise it by 0.5 m, and the problem will be eliminated.

The reason may lie in damage to the pipe. In this case, water will pour out from under the machine. This problem is not that serious. We change the pipe, and the problem is solved! Everything is much more serious if the control unit fails. It gives a signal to turn on the drain pump at the wrong time. Repairing the unit at home is almost impossible.

Important! When inspecting the pipe, you need to pay attention to its possible contact with machine parts or nearby hoses, which should not happen. If present, take corrective measures.

No water heating

If a heating element burns out, a new product is installed only if its power is similar. To remove a failed heating element, the side panel is removed and the bottom of the tank is examined. Particular attention is paid to the flange. When unscrewing the nut, it is not recommended to remove it. The fastener should be pressed down so that it fits tightly into the flange with the bolt. Having loosened the fastening, you can remove the heating element. At this stage, it is not recommended to make sharp jerks, as this may damage the plastic parts.

If the heating element is in working condition, the reasons for the incorrect operation of the unit may be caused by a faulty thermostat or heater relay contacts. If you have difficulty identifying a breakdown, further action usually involves contacting a professional service specialist. A washing machine repair technician will carry out work at the place where the equipment is used.

Other faults

Failures of this type are less common. They are usually associated with the secondary systems of the washing machine. This type of breakdown includes:

A jammed door can be opened in several ways:

Manually. Just use a thin metal ruler or spatula.
Programmatically . Turn on the “rinse” mode. At the end of the cycle the door should open.
Reboot . Unplug your device, then plug it back in after a few minutes.

Puddle formation

Typical breakdowns include problems with major parts.

Failure of the pipe.
Formation of cracks on the hatch cuffs.
Poor quality gasket of the supply pipe.
Drum leak.

You can replace the gasket of the supply pipe yourself. For other types of repairs, you should contact a specialist.

Error codes

E11 - lack of water supply during operation. An error is possible if within 10 minutes. operation, the amount of water in the tank does not reach the specified mark. The problem usually lies in the water supply valve. If you have the necessary tools, knowledge and experience, it will not be difficult for users to repair washing machines themselves. It is necessary to check the water pressure, the integrity of the tubes and the absence of blockages in the mesh. The resistance of the valve coil is measured (the optimal parameter is 3.8 kOhm).

E12 - problem with water inflow during drying. If the water intake valve fails, the code is reset after 10 minutes. operation.

E21 - no drain. It is necessary to clean the filter and check for contamination in the pipes. It is necessary to check the operation of the drain pump impeller. If there is no free play, it will need to be replaced.

E22 - insufficient level of water drainage in drying mode. The condenser needs to be cleaned.

Online diagnostics of a washing machine

1. Doesn’t drain 2. The drum does not rotate3. Doesn't wring out laundry4. Noisy, knocking, buzzing when spinning5. Doesn't turn on

Checking the operation of the drain pump Is the drain pump of the washing machine working?YesNoI don’t know lt;lt; Back

Clogged hoses in the washing machine If the sound corresponds to the normal sound that has always been observed when the device is working, the cause is probably a clog.

Was there a blockage in the drain hose?Yes

lt;lt; Back

The drain pump does not work! If the sound matches the normal sound of the drain pump, it is recommended that you check the drain filter first.

After cleaning, the drain pump works and the washing machine drains water?YesNo

lt;lt; Back

Is the washing machine drain pump working?YesNo

lt;lt; Back

Clogged car hoses If you have identified a clog in the hoses, you need to disassemble them, clean them, and then reassemble everything.

Does the washing machine drain well?YesNo

lt;lt; Back

Hurray, you did a great job, you fixed it.

lt;lt; Return to the beginning of diagnostics

The drain pump is faulty, call a professional.

lt;lt; Return to the beginning of the diagnosis.

Is the washing machine belt torn or stretched?YesNo

lt;lt; Back

lt;lt; Return to the beginning of the diagnosis.

Does the washing machine now spin clothes?YesNo

lt;lt; Back

Congratulations, you have solved your problem!

lt;lt; Return to the beginning of the diagnosis.

Does the washing machine now spin clothes?YesNo

lt;lt; Back

Fault found, does the washing machine spin?YesNo

lt;lt; Back

The engine or electronic module is faulty, call a repairman to your home.

lt;lt; Return to the beginning of the diagnosis.

The washing machine hums, makes noise during the spin cycle, rumbles, and makes a jet plane noise. We suggest you read: How to restore the blue color of clothes

When rotating, is there any extraneous noise, hum, balls rolling, does the drum move unevenly with slight jamming?YesNo

lt;lt; Back

If the drum rotates and uncharacteristic sounds appear, including vibration, it’s time to check the bearings. If they malfunction, they will have to be replaced.

lt;lt; Return to the beginning of the diagnosis.

Do you hear any noise, clanging or rattling noises when moving the washing machine tub?YesNo

lt;lt; Back

The counterweight has come off

lt;lt; Return to the beginning of diagnostics

Are the washing machine shock absorbers working?YesNo

lt;lt; Back

lt;lt; Return to the beginning of the diagnosis.

Replacing washing machine shock absorbers. Malfunction and wear of shock absorbers is a fairly common phenomenon.

lt;lt; Return to the beginning of the diagnosis.

Does the washing machine have an indication?YesNo

lt;lt; Back

The washing machine is blocking the hatch, the UBL is triggered?YesNo

lt;lt; Back

Water fill valve malfunction

lt;lt; Return to the beginning of the diagnosis.

The washing machine hatch does not lock

lt;lt; Return to the beginning of the diagnosis.

Is the washing machine's power supply OK?YesNo

lt;lt; Back

Repair of electronic module (unit)

lt;lt; Return to the beginning of diagnostics

Contact circuit fault

lt;lt; Return to the beginning of diagnostics

This information is enough to disassemble any washing machine. Depending on the brand, there are technical nuances, but they are not fundamental.

Rumble during spin cycle

If the unit makes noise during washing or spinning, you need to pause operation and check the source of the noise. If movement is difficult, you should look for the cause in the bearing.

If your Zanussi washing machine breaks down, instructions for replacing the bearings yourself will save money and gain experience in servicing imported equipment. The technology discussed below is ideal for servicing Electrolux equipment. Main stages:

The side panels are removed. To do this, you need to unscrew the screws located on the back wall of the device.
Bearings are replaced from the side where there is no pulley. The screw on the drum axis is unscrewed. There are 2 arrows on the tank caliper: Close and Open, they indicate the direction of the torque for screwing or unscrewing the caliper. Left-handed and right-handed parts are placed on opposite sides.
Replacing the bearing of a Zanussi washing machine is carried out using a puller. The support unit is equipped with a right-hand thread and unscrews in the opposite direction. After removing it, clean the oil seal area and the drum shaft from dirt.
Depending on the spin speed, the machine is equipped with Cod.098 (099) parts with unit 6203 and VRING VA22 rubber (for spinning up to 1000 rpm). When marked Cod.061 (062), it is necessary to replace the supports of the rotating parts numbered 6204 and the oil seal 30×46.8×8.7/13 (when spinning from 1000 rpm).

Before installing the purchased caliper, the oil seal should be generously lubricated. This will be achieved using the lubricant provided in the seal kit.
After placing a new part, it is first scrolled in the Close direction.

Regardless of the type of device, be it Electrolux equipment or a Zanussi washing machine, the instructions for reassembling parts require paying special attention to the seal. The presence of distortions is excluded, because this will cause a decrease in the tightness of the container. It is not recommended to use great force when tightening the knot. The threads are plastic, and the calipers have self-tensioning properties.

Changing units on the pulley side

Stages of work:

The drive belt is removed.
The screw is unscrewed and the pulley is removed.
The ground plane is disconnected.
The caliper is unscrewed (to the right).
It has some operating features of the Zanussi (washing machine). Vertical loading of the device requires regular cleaning of the oil seal and drum shaft.
The oil seal is lubricated.
A new caliper is mounted; it must be screwed in the Close direction.
A ground connection and a pulley are installed, fixed with a screw connection. For maximum thread retention, use Loctite glue.
The drum drive belt is installed.
The side panels are placed in their original position.

Careless handling of the device will cause further malfunctions of the Zanussi washing machine. If all work has been completed correctly, all that remains is to check the device in operation. The first start after repair is made without laundry - to wash the product.