The values of the error codes that appear on the display of Samsung washing machines - dE, door, DE1, DE2, DC, DC1, DC2, ED, DC3, DDC - indicate problems with the hatch or additional door. This is a fairly simple problem that you can solve on your own.
dE, door, DE1, DE2, DC, DC1, DC2, ED DC3 DDC
On models not equipped with a display, this error is indicated by the lighting of all mode and temperature selection indicators. This is shown in the photo.
Error display by indicators.
Causes of error - dE, door, DE1, DE2, DC, DC1, DC2, ED
Please note that the ED code appears on older models that are no longer in production. Let's look at the reasons why a breakdown occurs:
- The hatch is not completely closed.
- Contact connection error due to broken hook or entire mechanism.
- The lock is faulty.
- UBL contacts or wires are damaged.
- Incorrect connection.
- Control module failure.
- The error occurs if the lock was closed/opened more than 20 times in 2 minutes.
- The reason may also be strong impacts on the door during operation and powerful pressing of the door due to the difference in pressure in the “Boiling” program.
de error on Samsung.
The closing signal does not reach the electronic module, and as a result, this code appears and the operation of the machine is blocked.
Information about the water level in the car: 1C, E7, or 1E
Of course, malfunctions in a Samsung washing machine can be very diverse, but thanks to the manufacturers, you can find out about them using a two or three-digit code that appears on the display of the unit in the event of a breakdown.
This fact saves you time, since you can troubleshoot problems yourself for weeks before realizing that something has broken inside, and not just a short-term malfunction in the program.
If on your machine you see fault codes such as 1E or E7, as well as 1C, then the pressure switch, which is responsible for the level of the filled liquid, is to blame.
These errors in Samsung SMA can appear due to many reasons, some of them are:
- Oxidation of contacts.
- Disconnecting the tube.
- Mechanical damage to the level sensor.
- Clogged tube.
- The control module is faulty.
How to fix
Let's look at each point about what needs to be done to correct the situation:
- You just need to close the hatch tightly until you hear a characteristic click, and restart the program.
- Breakages of the back part of the lock—the hook or internal fasteners—occur. This occurs due to premature pulling of the hatch opening handle, which leads to the breakdown of one of the parts of the mechanism. You need to remove the door and disassemble it. Then install a new one in place of the damaged back part of the lock. Depending on the Samsung SMA models, different devices are used. You need to select by VIN number.
- The lock locks the door during the entire wash program and current flows through it continuously. This leads to wear and tear and the UBL breaks over time. In this case, it needs to be replaced. All work is performed on the SMA disconnected from the network. The clamp on the cuff is removed. Then the part next to the lock is pulled off. Two self-tapping screws are unscrewed and the UBL is pulled out of the body. After disconnecting the chip, it is replaced with a new one.
UBL washing machine "Samsung".
- Sometimes the contacts become damaged or become oxidized. To restore, we take out the lock as described in the paragraph above and clean or change the connections. We check the integrity of the wires using a multimeter. If necessary, we install new ones.
- Sometimes when replacing, the location of the chip is confused. The same situation occurs when installing individual contacts. Therefore, the electronic controller does not receive a signal informing that the hatch is closing. Advice! Before starting work, take photos!
- The module may be damaged if there is a power surge, for example, if the UBL breaks down. In this case, it is necessary to purchase a new one or repair the damaged one. You can't do it without a home appliance repair service.
Samsung module.
- The error will go away if you unplug the washing machine for a few minutes.
- Same as point 7.
Expert opinion
I work in the household appliance repair industry. Extensive experience in restoring washing machines and dishwashers.
Ask a Question
As you can see, most of the probable causes can be corrected on your own.
Water leakage process: LC, E9, LE, LE1
Spontaneous loss of liquid from the washing unit does not bode well for both you and your neighbors below. Usually, washing machine error codes indicating a leak appear along with it.
Simply put, it doesn’t take a genius to understand what the error code on a Samsung washing machine with the letter “L” means when liquid leaks out of it onto the floor.
But despite the simplicity of determining this problem, there may be several reasons that caused it, namely:
- The drain hose may not have been installed correctly after cleaning.
- You have used a detergent that causes excessive foaming.
- A groove has appeared in the tank, drain hose or seal.
- The sensor responsible for preventing leakage is faulty.
Problems with the additional door
A number of Samsung SMA models are equipped with a door for additional loading of laundry during washing. The practicality of such a solution raises questions; in many ways, it is a marketing technique. A number of errors are associated with this device. Let's consider decoding and correcting them.
DC3
Causes:
- The additional door was opened before washing began. Everything is simple here - close and launch the program again.
- The lock is broken and the signal does not reach the module. The lock needs to be replaced.
Additional washing machine door
DDC
This Samsung error code appears if the additional door is opened incorrectly during washing. According to Samsung's instructions, you first need to press the “Pause” button, and only then open it.
It is necessary to close the hatch and turn on “Start”. The wash will resume.
As you can see, everything is quite simple. And if the electronic module is not damaged, then most sources of problems can be corrected independently.
Samsung washing machine error codes
How to decipher a Samsung washing machine error
For new generation Samsung washing machines, error codes are displayed on the display. On washing machines that do not have a display, the error is calculated by the lighting of the temperature mode selection indicators, plus all the washing mode LEDs blink. First, let's look at the SMs that have a display, the fact is that in these washing units there are much more codes, that is, the self-diagnosis function is already more modified and therefore more accurately displays the error on the display, that is, let's start with the difficult and end with the simple. It is also necessary to take into account that with the development of progress, more and more new functions appear on the SMA, for example the AquaStop mode. By the way, in my practice there was more than one case when the owner of the washing machine paid for the repair of the home of a neighbor who lives under it due to flooding. So, such protection as AquaStop protects you and your washing machine from unauthorized leaks of water from under the pipes or tank, and if a leak occurs, it automatically stops washing. Now you can start reading error codes and decoding them
Error codes for a Samsung washing machine with display
Table of errors in a Samsung washing machine
| Codes errors | Indications on the scoreboard | Causes of malfunction and ways to eliminate them |
| 5E | Didn't drain the water within a certain period of time. I talked about this in more detail here
If all of the above does not help, call a technician, rarely, but there are problems with the control module | |
| 5C | ||
| E2 | ||
| H1 H2 HE HE1 HE2 | No water heating
In general, I wrote about this problem in detail in this article. | |
| HC HC1 HC2 | ||
| E5 | ||
| E6 | ||
| 4E | Water has not filled into the washing machine tank for a certain period of time
About all this, but you can read in more detail in this article | |
| 4C | ||
| E1 | ||
| 4C2 | The temperature of the water that is poured into the machine exceeds 50OC Here, as they say, “there will be no more cinema.” When going out on calls, I very often saw that the owners connect the water to the washing machine from the gas water heater. Now the lava is over, if the module sees that water is entering the tank above 50 degrees, it will stop washing. As you know, when the column is turned on, at first there is almost boiling water, and only then the temperature stabilizes. In general, now Samsungs are not suitable for connecting water from a gas water heater | |
| SUd | Too much foaming in the tank From my observations, such a malfunction occurs when people wash clothes in small portions, it seems that the powder is the same, but there is a lot of foam. In general, you need to change the powder or use a little less. If you look at all modern washing machines, I don’t mean just Samsung, we see that they are crammed with so much crap that I personally wonder how they can wash at all | |
| 5d (SD) | ||
| UE | There is no uniform distribution of laundry in the drum It is clear that first of all you need to turn off the washing machine and see if the laundry is clumped. Usually this problem occurs when duvet covers are washed; there is simply a hole in the middle into which the laundry gets stuffed and washed along with them. If such cases become more frequent, then you need to look at the shock absorbers, that is, they no longer dampen vibration in the car | |
| Ub | ||
| E4 | ||
| L.E. | Self-draining problem First of all, you need to check to what height the drain hose is raised, in general about the formation of a siphon, I wrote a whole article, which I think you will be interested in reading. This article discusses why a washing machine can constantly drain water. | |
| L.C. | ||
| E9 | ||
| 3E 3E1 3E2 3E3 3E4 | The washing machine does not see the rotation of the motor shaft
In general, we check everything related to the rotation of the engine, if everything is normal, then call a technician, the problem is probably in the module | |
| 3C 3C1 3C2 3C3 3C4 | ||
| E.A. | ||
| Uc | Increased or decreased voltage in the network The malfunction is very common, especially in the territory of the former Soviet Union, I just recently went to the application. In the house where I was renovating, voltage measurements showed 280 volts in the network, and these were not surges, but a constant voltage. We got out of the situation by installing a 3 kW stabilizer. It is important to understand here that a washing machine consumes about 2.5 kW, so you cannot set it less. The stabilizer will simply burn out | |
| 9C | ||
| dE dE1 dE2 | The SM hatch door is not tightly closed First of all, you need to check the serviceability of the locking mechanism on the hatch itself, that is, how the hook springs, which presses on the lock mechanism, and also pay special attention to the lock indicator; when the door is closed, it should blink differently than when it is open. If everything is in order with the hatch, then perform the following procedure
I draw your attention to safety precautions, all this must be done in rubber shoes and rubber gloves, and in general, if you have never done this, it’s better not to interfere, but call a specialist | |
| dC dC1 dC2 | ||
| Ed | ||
| dС3 | You forgot to close or the “Add Door” hatch door does not open (this is a function of additional loading of laundry during washing). This problem occurs only in modern washing machines. | |
| ddC | The “Add Door” was not opened correctly during washing. In principle, the same as the previous point. In general, both this and this error may appear | |
| LE1 | There is a lot of water in the washing machine tray First of all, you need to check the pipes, it is quite possible that a leak has started coming from under them. You also need to pour water into the tank and see if there is any water leaking from it. In short, we check everything related to water leakage from the system. There is another reason, the fact is that, at its core, AquaStop is a plastic float, which, in the event of a water leak, rises and presses on the microphone, which in turn turns off the washing machine from the water supply. In general, sometimes something nasty gets clogged under this float, you need to get to it and see if there is anything under it | |
| LC1 | ||
| tE tE1 tE2 tE3 | Damage to the thermistor or, as it is also called, → water heating temperature sensor. I’ll tell you right away that it burns extremely rarely, and its sticking also happens, to put it mildly, not often. Here you need to check more wiring and contacts, this is the main reason for the appearance of this error | |
| tC tC1 tC2 tC3 tC4 | ||
| E.C. | ||
| 0E | The water level in the washing machine is too high This is one of the safety precautions in this washing machine. If the valve is constantly open and water is constantly being poured in, while the pressure switch shows that the level has already been reached, then it is quite possible that this error will pop up. First of all, you need to check the valve and the pressure switch itself, but as practice shows, the problem usually comes from the control module. It doesn't happen often that an OE error appears due to the valve and water level sensor. One more thing, you definitely need to check, or rather blow out the pressure switch hose, this happens much more often than a stuck valve or a sunken water sensor membrane | |
| 0F | ||
| 0C | ||
| E3 | ||
| 1E | The control module does not see the pressure switch You need to check the wiring and contacts on the water level sensor. Of course, the best way is to replace the pressure switch. Here we must not forget that this sensor is electronic and it is almost impossible for an ordinary person to check it, without knowledge of electronics and the necessary instruments. Although the sensors on Samsung are good, they still sometimes fly. In general, look for any Samsung machine, place your sensor there and check whether the pressure switch on this brand is the same type | |
| 1C | ||
| E7 | ||
| bE bE1 bE2 bE3 | Sticky buttons or buttons First of all, pay attention to how all the buttons on your SM are pressed, just poke them with your finger. Usually this state of affairs occurs as a result of renovations in an apartment or house. It often happens that buttons stick due to sweet substances, such as syrup or sweet tea, getting on them. In general, such a mistake is the result of a negligent attitude towards the washing machine. | |
| bC2 | ||
| Eb | ||
| A.E. | There is no communication between the main control module and the control panel There's nothing you can do about it, you'll have to call a professional. Only an experienced person can deal with this part, I mean the control module. Almost all control units on a Samsung washing machine are filled with silicone, and novice craftsmen make a lot of mistakes when they start tearing the main unit out of the case, this should never be done, as the law is that in such cases the board breaks down, as a result it is almost impossible to restore it | |
| A.C. | ||
| ACb | ||
| C.E. | Before draining, the water has an increased temperature Funniest mistake I've ever heard. Its essence is not clear at all. Perhaps the bourgeoisie had in mind an increased temperature level in the washing machine or untimely switching on of the heating element. In short, until the water cools down and you drain it, this error will hang around like a restless one. I have never encountered such a breakdown, but I think that first of all you need to check the thermistor, that is, the water heating sensor; it is quite possible that this error may appear due to the heating element relay sticking. In general, you need to look at the circuit that controls the water heater. In general, I read somewhere that it can occur as a result of connecting a washing machine to a gas water heater | |
| 8E 8E1 | Tachogenerator malfunction Simply put, the tachometer has failed. First of all, you need to check it, the best way to do this is to replace the motor. Try to blow the motor with air, sometimes it happens that water gets on the tachometer and eventually shorts it out. Check the contacts on the motor well, take a hair dryer and dry the motor contacts. In general, in Samsung, the motor is located in such a place that it can get water from all sides. In general, dry the engine well, if it is possible to change it, then try to change it, if this is not possible, it is better to call a mechanic | |
| 8C 8C1 | ||
| E.E. | Drying temperature sensor does not work As you understand, this error is intended only for washing machines that have a clothes drying function. Here you need to stupidly check the sensor, wires for breaks and contacts | |
| F.E. | The drying fan is faulty As in the previous paragraph, we determine the part’s functionality. First of all, look at the wiring, contacts, and only then try to supply 220 volts to the fan; if it works, then most likely you need to look for a breakdown in the control module. If it doesn't work, change the fan | |
| F.C. | ||
| SdC | The automatic detergent dispenser stopped turning on This error occurs only in those washing machines that are connected to the Internet using Wi-Fi. No matter how funny it sounds, check your router and Internet connection, or better yet, don’t use this function | |
| 6C | The automatic dispenser has failed In short, the same thing as in the previous paragraph, only here it is more precisely indicated that you need to look at the drive of this fucking dispenser. And again, the function is only available on machines that are connected to the Internet via WI-FI | |
| 2H | If these numbers are lit, this does not mean an error, it means how much time is left until the end of the wash | |
| 3H | ||
| 4H | ||
| Hot | High temperature in the drum when drying clothes First of all, you need to check the drying temperature sensor; it is quite possible that its ratings do not correspond to the norm. Be sure to check if the heating element relay on the control module is stuck, this also happens. In general, this error appears only in those washing machines that have a clothes drying function. | |
| A0…A9 B0 C0 D0 E0 | This is most likely not an error; if such values appear, then this indicates that your machine has entered the factory test mode. Usually the master enters this mode, but sometimes users, playing with buttons like a piano, can enter this machine into diagnostic mode | |
| CLb | Calibration Mode | |
| Cb | ||
| «_ _ _» | ||
| PoF | The PoF error occurs after the electricity is turned off during washing, and after it is turned on, these three letters appear, as a rule, usually the brain requires a reboot of the program, that is, you need to select a new program and turn on the washing machine again | |
| bC | Main triac malfunction. In general, the problem is that the washing machine cannot start the motor. We check the motor, brushes, triac, if you can’t do it yourself, call a technician |
How to read an error code from a Samsung washing machine without a display
First of all, you should not be afraid of what is unfamiliar to you. Everything here is much simpler than you even imagine. The code is read by the lighting of the washing mode indicators and temperature selection modes. If your washing machine displays an error on the control panel, all washing indicators will blink and any temperature selection diodes will light up. Pay attention to the photo below, I think everything is clearly written there. Some indicators blink, others glow. It is very important that you understand that in case of any error, all washing mode LEDs blink. In this case, I will not decipher the codes in detail in the table below, since they are identical to those that I deciphered above, if something is not clear, then see the table above
Photo of the front panel of a Samsung washing machine without a display
Error table for Samsung washing machine without display
| Code errors | Which temperature diodes are lit? | Which indicators are lit? | What does this error mean? |
| 4E 4C E1 | LED 30°C | The water did not have time to fill in during the allotted period of time | |
| 5E 5C E2 | LED 40°C | Problems draining water from the washing machine | |
| 0E 0F O.C. E3 | LED 30°C LED 40°C | Too much water → tank overflowing with water | |
| UE UB E4 | LED 60°C | Imbalance of laundry in the bin. Turn off the washer, remove the laundry and reload | |
| HE HC E5 E6 | LED 60°C LED 30°C | The water does not heat up within the allotted period of time. Check the heating element for breakage and breakdown | |
| LED 60°C LED 40°C | |||
| DE DC ED | All indicators are on | The hatch door is tightly closed | |
| 1E 1C E7 | LED 60°C LED 40°C LED 30°C | The water level sensor has failed or its wiring is broken. Check the contacts of the pressure switch, if possible, try changing it | |
| 4C2 | LED 95oC | Water at elevated temperatures is poured into the machine. This usually happens when people connect to the washing machine a water supply from a gas water heater or from some other heater. The water temperature supplied to the machine should not exceed 50 degrees | |
| L.E. L.C. E9 | LED 95oC LED 30°C | Water is draining from the washing machine | |
| 3E 3C E.A. | LED 95oC LED 40°C | The tachometer is broken or shorted. Check the tachometer itself, wires and terminal oxidation. Also check to see if water is dripping onto the contacts and the back of the motor. | |
| BE | LED 95oC LED 40°C LED 30°C | Sticking buttons on the control panel. Just try pressing them with your finger | |
| T.E. TC E.C. | LED 95oC LED 60°C | The thermistor, or as it is also called → water temperature sensor, is open or shorted. Check the contacts and determine the sensor resistance. From experience, I can say that it burns extremely rarely |
Fault value
The abbreviation of symbols 3E, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4, EA in Samsung units notifies about incorrect operation of the electric motor tachometer. The control module does not receive notifications (information) from the engine (the tachometer does not work). The machine cannot control the operation of the engine (does not receive a signal about its serviceability), so it displays the abbreviation of the breakdown on its display.
It should be noted! Devices manufactured in recent years report a problem using the following combinations of symbols 8E / 8E1 / 8C / 8C1, indicating a malfunction of the VRT+ vibration controller. An analogue of the old tachometer, which controls the operation of the electric motor, regulates the rotation of the drum, compensating for vibration.
Mainly, a problem with the abbreviation EA / 3 E / 8E notifies of a very serious breakdown (the engine malfunctions). However, there are options for breakdowns that you can easily fix on your own.
Repair
Once the reason for the error code has been determined, it must be corrected. If a specific part is faulty, it needs to be repaired or replaced. It is not recommended to carry out work if you do not have the necessary knowledge and skills. Otherwise, you can aggravate the problem and also get damaged during operation. You can’t do without a set of special tools.
If you are going to do the replacement yourself, make sure that the new element is suitable for your specific washing machine model. While working, you must follow safety precautions.
Let's look at options for correcting error 3E.
- If the problem is caused by a foreign object, it must be removed. It is necessary not only to carefully remove the item, but also to check the integrity of the “filling” of the washing machine. Make sure that the object does not damage parts needed for the job. As a rule, the source of the malfunction is small change (it gets into the drum of a stylish car from clothing pockets), buttons and other metal elements. If you hear unnecessary noise when the equipment is operating, be sure to take the necessary measures.
- If the power contacts are damaged, they should be repaired as quickly as possible. In most cases, simple cleaning is sufficient. And also check the wiring in the apartment and sockets.
- When the problem is with the tachogenerator, the only way to fix it is to replace it. This item cannot be repaired.
- When code 3E appears, unload the drum. Perhaps it is overloaded. From now on, observe the maximum permissible load.
- If a new household appliance malfunctions, it should be repaired by a service center. As a rule, the warranty on washing machines is provided for a period of one to two years. If the warranty period has passed, you can reassemble the motor, check each of its components and reassemble it. Remember that such work should only be carried out by a specialist.
- If the drive belt is damaged (cracks appear on it or it has lost its shape), it must be replaced with a new one. Many users recommend tightening the old strap to save money, but professional engineers recommend abandoning this idea.
- By re-winding the rotor or stator of the washing machine, they solve the problem of improper operation of the electric motor of the appliance if the problem lies in the winding. As in most cases, it is better to entrust the solution to this problem to a professional who will do everything correctly. The most common cause of winding damage is equipment overload. Often the brushes that transmit electric current become faulty. This element wears out as the equipment operates.
Communication between control boards
If there is no communication in the machine between the various control modules, the device will display code AE, AC or AC6. This may be the result of the following washing machine problems:
- Incorrect module connection.
- Soldering defects in communication connections.
If this is just some kind of glitch, then you can turn off the device and turn it on again after 15 seconds. If the error remains, then most likely the control module will need to be replaced by service center specialists.
Switches on the control panel
If the buttons do not work, the machine cannot start in the selected mode, and the codes bE, bE1, bE2, bE3, BC2 or EB will appear on its display. The reasons are as follows:
- Buttons cannot be pressed or are stuck.
- The control panel is screwed on too tightly.
- The internal plastic parts were deformed.
- Problems with the relay: does not close, is not connected correctly.
You need to do the following: try pressing the stuck buttons several times to unlock them, turn off and re-plug the machine into the network, and if there is no response, contact for repairs.
Water cooling
If the machine tries to drain too hot water, the device will display an error code CE, AC or AC6. This is the result of the following problems:
- The machine is connected to a hot water hose
- The temperature sensor is broken.
The solution is simple: connect the device correctly or replace the temperature sensor.
Taking in too much water: 0C, E3, 0E or 0F
Just like loss, excessive fluid gain can cause you to see an OE information code on the display, indicating existing problems. This usually happens because the level sensor or control valve has failed for some reason.
If the Samsung washing machine cannot determine the correct amount of water (error OE or 0E), then the same drain hose that was connected incorrectly is to blame.
Troubleshooting common problems
Experience shows that many problems with Samsung washing machines can be fixed with your own hands, without wasting time and money calling a technician. Let's take a closer look at how this is done.
How to put on a broken belt or replace it
The main sign of such a breakdown is the lack of rotation of the drum when the electric motor is running. To determine the condition of the drive belt, follow these simple steps:
- Remove the CM plug from the socket. Close the water supply tap in the water supply.
- Disconnect the water supply hose from the SMA and the drain hose from the sewer.
- Turn the back of the machine towards you.
- Remove the back cover by unscrewing the mounting screws.
The drive belt is easy to replace yourself
If the drive belt has come off the drum pulley, you should remove it completely and check the degree of wear, paying attention to abrasions and cracks, and the presence of rubber shavings on the bottom of the unit. If it is worn or broken, it will have to be replaced with a new original belt.
How to check and replace the heating element
If the SMA does not heat the water , most likely the reason is a breakdown of the heater. Such malfunctions of Samsung washing machines are common. To get to the heating element, you will have to remove the front panel of the SMA along with the hatch door:
- Remove the bottom strip on the front panel.
- Remove the powder tray and unscrew the fasteners inside the resulting niche.
- Remove the top cover of the CM by unscrewing the fasteners.
- Remove the control panel by removing all fasteners holding it in place.
- Using a screwdriver, carefully remove the clamp holding the elastic cuff in the hatch.
- Unscrew the door lock fastener and remove it by disconnecting the connector.
- Remove the cuff carefully to avoid damaging it.
- Unscrew all fixing fasteners and remove the front panel.
The process of removing the heating element from a Samsung washing machine
The heating element is located at the bottom of the tank. Disconnect all contact wires, carefully remove the temperature sensor from the heating element panel and remove the heater by unscrewing the fasteners in the center.
Test the heater with a multimeter by measuring its resistance. If the heating element is working properly, its value should be within 25-40 Ohms. Then you only need to remove the scale and put the part in place. If the heating element is faulty, replace it.
The video shows the process of replacing the heating element in the Samsung WF-S1054 washing machine:
How to clear a clogged drain system
The main reason for the drain pump not working is a clog in the filter, pump impeller or drain pipe. To determine the location of the blockage, unscrew the filter at the bottom of the front panel and clean it. Shine a flashlight into the niche and look for debris in the pump impeller. If there is one, remove it using tweezers.
Drain filter and pump impeller in the hole
If the damage is not resolved after such cleaning, follow these steps:
- remove the powder tray;
- put the machine on its side;
- remove the pan.
This will give you access to the pump and drain pipe.
Gaining access to the pump and SMA tube
Next, follow these steps:
- Place a large rag under the pump to absorb the water.
- Remove the pipe and sensor wires from the pump.
- Disconnect the drain hose by loosening the clamp.
- Unscrew the fasteners and remove the pump.
- Remove the pipe.
If flushing the pipe shows that it is clean, the pump may need to be replaced. For diagnostics, it is better to take the pump to specialists at a service center. You can also purchase a new part there and then install it in place.
How to solve a fill valve problem
Most often, the rubber seals in the valve dry out, become rough and crack, allowing water to leak into the lubricant. To get to the inlet valve, you need to do the following:
- remove the top cover by unscrewing the fasteners on the rear protrusion;
- locate the valve - the inlet hose is connected to it;
- remove the valve by loosening the clamps and unhooking the sensor connector;
- check the condition of the rubber seals and replace them with new ones;
- if the valve is faulty, replace it with a new one.
Inlet valve in a washing machine
As you can see, there are breakdowns in Samsung washing machines that you can fix yourself. This does not require any special skills. We hope that our article will help you save your family budget.
Draining
If the device cannot drain water during washing, then it, of course, cannot work correctly, and therefore error code 5E, 5C or E2 will appear on the display. These codes signal the following possible causes of failure:
- Physical obstacle to draining water through the hose: clogged, pinched.
- Incorrect hose connection.
- Problems with the pump.
- Problems with internal wiring.
- Blockage in the sewer.
- The water froze due to the operation of the device in unacceptable conditions at low temperatures.
Eliminating these problems will involve getting rid of the causes, that is, clearing the blockages, then making the correct connection, normalizing operating conditions, or replacing broken parts.
Symptoms of basic problems
Basic diagnostics can be carried out by the presence of previously unobserved deviations in the operation of the machine or changes in its appearance.
An unusual odor appears
A similar phenomenon can occur when mechanical parts are severely worn. The problem is solved by replacing them with new ones.
If you can clearly smell a burning smell, this is a signal that a short circuit has occurred. The machine should be turned off and contact a professional.
The washing machine, produced under the Samsung brand, fits organically into any interior. It’s quite simple to understand how to control it - you just need to set a program suitable for those things that will be loaded into the drum. In this case, the machine will select all modes itself.
Recording unusual noises
A loud noise is heard while filling the tank with water - the reason lies in the high pressure. If adjusting the inlet valve does not produce any results, there may be foreign objects in the supply hose.
Periodic noise during the spin cycle indicates that the machine is not installed correctly or that a foreign object has entered the drum or housing. In this case, the unit should be thoroughly inspected and reinstalled.
The cause of noise during drainage may be the skew of the underlying surface. To eliminate the loud sound, you should install the housing correctly and make sure that the drain pump filter is clean.
If during operation the engine roars loudly or a knocking noise appears, you need to consult a professional.
Changing body color
The paint may peel off and change color when the washing machine is installed in a room with high humidity. Usually the lower part of the unit body and its bottom are affected.
If the damage is minor, you can touch up and clean the areas of change yourself. To further correct the problem, you need to reinstall the machine in a dry, well-ventilated room.
In unsuitable conditions, the washing machine can quickly become unusable. Therefore, it is better not to install it in the bathroom, where there is always high humidity.
Various manifestations of water leakage
The presence of a puddle flowing from under the body indicates flaws in the hoses designed to drain and supply water. If a self-inspection actually reveals cracks and holes, the elements should be replaced. Otherwise, specialist intervention will be required.
If the powder compartment is overfilled or clogged, a leak may also occur. To fix the problem, clean the compartment thoroughly.
If the inspection reveals a leak from the places where the pipes connect to the machine, you need to repeat the assembly or replace the sealing part.
Door malfunction
Jamming indicates a power outage. In this case, to open the door, you need to press and hold the power button for a long time.
If the door does not close, it may be due to excess laundry in the drum or foreign objects getting into the gap.
The machine's loading door should open and close easily. The occurrence of violations may indicate not only problems with the mechanism itself, but also more serious problems with the unit
Display problems
Symbols freeze and there is no backlight - this may indicate moisture has entered the control panel. The machine should be unplugged and allowed to dry for a day. If the display does not light up when turned on or unknown characters appear on it, you need to contact a service center.
A heating element
Errors in the operation of the heating element may have the following codes: NOT, HE1, HE2, HE3, H1, H2, NS, NS1, NS2, E5 or E6. Such problems arise due to the following points:
- Problems in the internal electrical network: short circuit or break.
- The heating element itself broke.
- The temperature sensor is broken.
- Steam function execution errors.
- Incorrect connection of the machine to the electrical network.
To troubleshoot problems, you need to try again to correctly connect the machine to the power supply, and if they recur, call a professional service center.
