Interpretation of error E40 on the Electrolux washing machine: causes of malfunction, solutions


Check first...

First, make sure you close the hatch door properly. Try closing it again. A click should be heard. Sometimes you need to press down firmly on the door until the lock indicator lights up. You should also pay attention to the stability of the power grid. If the light bulb in the room lamp is blinking, there is every reason to believe that voltage surges have negatively affected the operation of the UBL. Wait until this indicator returns to normal and start the washing process again. Also make sure that there is no foreign object preventing the door from closing.

If after these steps the problem does not disappear, its causes may lie in one of the following details:

  • The lock blocker already mentioned above.
  • A lopsided hook on the hatch door.
  • Problems in the system connecting the UBL and the control board.
  • Electronic module components failure.

You can find out which of these points is interfering with the normal operation of the machine by performing a service test. He gives a more detailed explanation of the 40th Electrolux error. The sequence of key presses on the front panel to initiate this test depends on the model of control system with which the electronic module is programmed.

Call our technician to your home for FREE: +7-982-231-69-66 .

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Solving the problem yourself

The simplest thing you can do yourself is to try to close the hatch door more tightly. This alone can help. Or try opening and closing it again. Another recommended way to get rid of the problem: after starting the selected algorithm, press the hatch door and do not release until a click is heard and a lock sign appears on the display.

The appearance of error E40 sometimes occurs due to voltage fluctuations. Many owners of Electrolux washing machines have noticed the sensitivity of this equipment to power grid indicators. Notice the blinking light bulb in the room. If this happens, and error E40 appears at this time, you should wait until the voltage in the network stabilizes.

If the above actions do not lead to success, you will have to check the UBL, the wiring leading from it to the electronic module, and the module itself one by one. In the latter, the triac responsible for the operation of the lock often fails. Finding this part requires a good knowledge of electronic circuits. In addition, as our workshop’s long-term practice shows, there are times when error E40 flashes on the display, but the problem lies in details that are theoretically not related to it. There was a case when the problem was in the motor. From all this it follows that the optimal solution is to contact our Electrolux service center!

Check first...

First, make sure you close the hatch door properly. Try closing it again. A click should be heard. Sometimes you need to press down firmly on the door until the lock indicator lights up. You should also pay attention to the stability of the power grid.

If the light bulb in the room lamp is blinking, there is every reason to believe that voltage surges have negatively affected the operation of the UBL. Wait until this indicator returns to normal and start the washing process again.

Also make sure that there is no foreign object preventing the door from closing.

If after these steps the problem does not disappear, its causes may lie in one of the following details:

  1. The lock blocker already mentioned above.
  2. A lopsided hook on the hatch door.
  3. Problems in the system connecting the UBL and the control board.
  4. Electronic module components failure.

You can find out which of these points is interfering with the normal operation of the machine by performing a service test. He gives a more detailed explanation of the 40th Electrolux error. The sequence of key presses on the front panel to initiate this test depends on the model of control system with which the electronic module is programmed.

UBL check

The most common reason for the appearance of the E40 code is still a broken door lock. This is facilitated by voltage drops, improper, careless use (careless closing of the hatch, etc.), wear and tear.

Most Electrolux washing machines use thermal locks. You can check their performance yourself using a tester. To do this, you will have to remove the part from the unit body.

The sequence of actions is as follows:

  • De-energize the unit. Remove the sealing rubber cuff. This manipulation is easier to perform if you tilt the washing machine backwards. The metal ring securing the casing may prevent removal. It must be removed first.
  • Unscrew the screws securing the lock. They will be visible immediately after the cuff is removed. After this, the door blocker can be easily removed.
  • Disconnect the ULB from all wires to which it is connected.
  • Check the part with a tester. Switch the device into resistance testing mode. Place the probes against the contacts, first against phase and neutral, then against neutral and common. In the first case, a three-digit number should appear on the device display - this is how it should be. If in the second case 0 or 1 pops up, then the lock is faulty. The location of the contacts in different models may be different, it is better to look at the diagram. If the contacts are working properly, the problem may be in one of the internal parts of the lock.

Repairing a hatch blocker is a very labor-intensive process due to the presence of a large number of small components, and it is not very expensive. It’s easier to replace it with a new one, connecting it to the appropriate wires and screwing it with screws.

Next, the cuff is installed in its place and the job is done! But do not rush to change the lock immediately, because the electronic module could have failed, or the problem is hidden in the system of wires connecting it to the lock. They should also be checked.

Also pay attention to whether the hook on the hatch door is skewed. This may also be the cause of loose closure. If this part is in the wrong position, you need to disconnect the hatch flap from the body, unscrew it, and remove the glass. Next, the hook is given a stable position.

If it doesn't help

If all of the above methods do not give a positive result, contact our household appliances workshop. We have experienced craftsmen and low prices!

How to understand what a malfunction is without a display

If there is no display on your Electrolux washing machine, indicators will indicate a malfunction. It is necessary to take into account the number, type and method of their blinking. You can decipher the information reported by the indicators using the operating instructions. If the instructions have been lost, you can contact the service center directly and search for instructions by model name on the Internet.


In Electrolux brand cars that are not equipped with a screen, the error code is read from the signals of the light bulbs.

Note! Indicators may indicate an error for no reason. This occurs due to a single failure of the control module. A simple restart of the machine can help fix this problem.


You can find out which module is in your machine on the information sticker, in the instructions, or from a company representative.

What to do in case of errors

If an error code appears on the display, you need to decipher it and immediately turn off the power to the machine.


It is important to understand the meaning of the error and the reasons for its appearance on the display.

Then you need to act based on the type of malfunction:

  • E20: disconnect the drain hose and drain the water. If the drain is difficult, it needs to be cleaned. After cleaning, the error may disappear. The filter may also be dirty. It should be checked. The pump may also become clogged. It is better to entrust its cleaning to a professional if you are not confident in your abilities;
  • E10: First you need to check the water pressure from the tap. Most often the reason is simple. Then you need to inspect the inlet hose for integrity and for absence of a clamp. If this is not the problem, then it is better to contact a professional. It is problematic to properly clean the filter or repair the control module on your own;
  • E40: If diagnostics show that the door lock is faulty, then it can be repaired by replacing it with a new one. To do this, remove the clamp, unscrew the bolts, remove the lock, disconnect all wiring, and install a new one. If the problem is a malfunction of the electrical circuit, then you need to check all the wiring by testing them with a multimeter;
  • E13: Most often, the cause of this breakdown is wear of one of the hoses. It is necessary to carefully check the equipment for water leaks;
  • The machine does not pick up powder. The technician is unable to detect this malfunction. Only the user can find unused gel or powder. The most common cause of this malfunction is a clogged dispenser. In this case, you need to disconnect the machine from the power supply, remove the tray completely, and rinse it under running water.

Washing machine service error codes

Galvenie » 2022 » Novembris » 30 » Service error code E40 for Electrolux & Zanussi washing machines Service error code E40 for Electrolux & Zanussi washing machines
E10 – water does not flow into the washing machine. Open the water tap and make sure there is water. Then check the water supply hose to see what condition it is in, whether it is kinked or torn. Check it for blockages. Sometimes water does not flow because the water supply hose filter is clogged. E20 , EF0 – water does not drain from the machine. It is important to establish the reason - either the drain pump is not working, or the drain hose is not working - it is torn, clogged, or kinked. E40 - the loading hatch door is not closed. Open the door again, carefully and carefully place the laundry so that no objects are caught, and close the door tightly. E90 – the electrical components of the washing machine do not work. Turn it off. Select the desired washing program again and try turning on the Start button again. If the error code is displayed again, you will not be able to fix the problem yourself. You will have to call a specialist to repair the washing machine. E2-E4... Your move, Grandmaster Service Engineer. The intellectual modern game of household appliances began not so long ago in order to facilitate the superficial diagnosis of breakdowns and malfunctions for the user, as well as to facilitate the work of service departments. Some washing machines are equipped with special display and self-diagnosis . At the same time, the detail of service errors is regulated by the manufacturer and, if, for example, Electrolux and Zanussi have detailed information about service errors, then in Ardo there is no detail at all. What does the user do when he finds a service error code on the panel display? In most cases, they contact the service center. But not all errors indicate a breakdown - many of them indicate normal filter clogging, etc., which the user can deal with independently. If this happens to you, we’ll try to figure out what to do about it. Firstly, you shouldn’t rely on the fact that the service error code will show with 100% probability what exactly happened to the machine, and secondly, forgive the tautology, errors, sometimes they make mistakes too.

When is the best time to call a professional?

Repairing household appliances is not an easy task. It’s not worth doing it without any experience, knowledge and skills. Sometimes this can be not only a useless exercise, but also dangerous.


Improper repairs can lead to more serious problems and even render the machine beyond repair.

As for repairing Electrolux washing machines, you can only repair basic faults yourself. For example, clean the drain hose, check the filter, change the lock on the door. More serious damage is best left to professionals.

In particular, you should not attempt to repair the engine yourself. If the machine does not spin the drum, then most likely this is the reason.


The engine could be completely worn out or specific parts may be faulty: electric brushes, drive belt.

Often the engine simply burns out. A short circuit in the network may be to blame. One way or another, it’s not worth opening, diagnosing and repairing the engine yourself. This work should be entrusted to a professional.

Note! Incorrect operation of the engine leads to wear of other components. If you discover the slightest problem, you should stop using the machine.


Without special equipment, it is simply impossible to check a number of elements of the washing machine.

If the machine has stopped heating water, then it should also be shown to the technician. The reason is a breakdown of the heating element, thermostat, voltage stabilizer. It’s easy to check whether the unit is heating - you need to wait twenty minutes from the start of the wash and put your hand on the hatch. If the glass is warm, then the equipment is working properly. Repairing a thermostat or heating element is not expensive and will take little time.


An experienced master will complete the job in literally half an hour.

Important! If any malfunctions are detected, the Electrolux machine cannot be restarted. This may lead to more significant damage.

It is also necessary to call a technician if the automatic box knocks out when you turn on the washing machine. This means the problem is in the electrical network. In this case, independent intervention is prohibited, because it can be dangerous not only for the equipment, but also for the person himself. Only an electrician can safely find the problem and fix it quickly.


The diagnostic question will be individual in each case and depend on the operating rules of the washing machine.

What does this code mean?

For all SMA Electrolux models, this alphanumeric combination indicates a problem with the hatch locking device. This code is general. In order to more accurately identify the culprit of the problem, you need to enter service mode. A specialist can handle this more professionally, but in general the sequence of actions is as follows:

  • Simultaneously press 2 paired buttons on the right side of the control panel.
  • After that, without releasing them, press the large side orange button. Continue applying pressure until the indicator lights come on.

This method is suitable for units without a program selector. If there is one, you just need to simultaneously press and hold the 2 rightmost buttons for a while. As a result, the specified error code will light up on the display:

  • E41 - the hatch is not tightly closed.
  • E42 - the lock is faulty.
  • E43 - failure of a part in the control module responsible for the locking device.
  • E44 - the drum door sensor is acting up.
  • E45 - problems with the wires connecting the UBL and the control module.

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Error interpretation

For all models of Electrolux washing machines (Electrolux), the appearance of “E40” on the display means that it is impossible to close the hatch tightly. This is a general code, to decipher which you need to enter diagnostic mode: simultaneously press and hold the two outermost buttons on the right and the large round button on the left. All indicators on the control panel will light up and specific error information will appear on the screen.

Important:

If the Electrolux machine has a built-in selector, then to activate the test mode it is enough to hold only two buttons on the right side of the panel.

After starting the diagnostics, a clarifying code is displayed on the screen indicating the nature of the problem. It could be:

Code recognition scheme based on indicator signals

In Electrolux washing machine models without a display, the information error code must be read from the indicator signals. There are various modifications of panels, but the main importance when deciphering signals is which control module is installed.

In models with an EWM 1000 control module, the error code is transmitted by two indicators located near the “Start/Pause” (first) and “Wash End” (second) buttons. The lights blink rhythmically, then pause and repeat a certain number of blinks again. The number of continuous flashes of the first indicator will correspond to the first digit of the error information code, the second - to the second digit of the code. For example, if the first indicator flashes five times between pauses, and the second - three times, then the washing machine displays error code E53 .

Models of Electrolux washing machines with an EWM 2000 control module have a more complex scheme for recognizing information codes. The code is indicated by eight lights located on the right side of the instrument panel. The top four transmit the first digit of the code, the bottom four transmit the second. You can determine the meaning of each combination using the table below.

The ordinal numbers of indicators are counted from bottom to top. For example, when the first and fourth of the top four lights are on, it means, according to the table, the first digit in the information code will be 9. If among the four bottom lights only the first is on, the second digit in the information code will be 1. Therefore, the full error code in this case – E91 .

What is this code that the Electrolux washing machine produces?

The Electrolux washing machine signals problems with the hatch locking with error E40. There are many reasons why the seal of the hatch closure is broken. Deciphering the E40 information code helps to more accurately determine what exactly caused the malfunction.

To enter the diagnostic mode of the Electrolux washing machine without a software selector (the washing mode is selected by pressing individual buttons), you must simultaneously press and hold two buttons in the right corner of the control panel (pictured item 1) and one large round button located on the right sides (pictured item 2).

As soon as all the indicators flash simultaneously (a signal that entry into the diagnostic system was successful), a code will appear on the display that pinpoints the cause of the washing machine malfunction:

  • E41 - the hatch door is not tightly closed;
  • E41 - the hatch locking device has failed;
  • E43 - the triac responsible for the operation of the UBL has failed (additional diagnostics of the control module is required);
  • E44 - the hatch door opening sensor is faulty;
  • E45 - break in the eclectic circuit between the triac and UBL.

For models of washing machines with a program selector (the washing mode is selected by turning the knob of a special switch), to enter the diagnostic system, you must press and hold the two outermost buttons on the right side of the control panel (item 2 in the photo).

In Electrolux washing machines without a display, problems associated with locking the hatch door are indicated by flashing indicators.

In models with the EWM 1000 control module, the code is transmitted by two indicators: one located near the “Start/Pause” button, the second - near the “Wash End” button. The indicators flash in turn, with a short pause. The number of flashes determines the two-digit value of the fault code. In the specific case of error E40, the indicators flash once four times.

For washing machine models with an EWM 2000 control module, error code recognition is carried out in a slightly different way. To obtain the necessary information, count the number of blinks of the eight indicators located on the right side of the control panel. The number of blinks of the four upper indicators is the first digit of the error code, the number of blinks of the second four indicators is the second digit of the code.

For a specific error E40, only the third indicator out of the top four blinks four times. The serial numbers of indicators are determined from bottom to top.

Code recognition scheme based on indicator signals

In Electrolux washing machine models without a display, the information error code must be read from the indicator signals. There are various modifications of panels, but the main importance when deciphering signals is which control module is installed.

In models with an EWM 1000 control module, the error code is transmitted by two indicators located near the “Start/Pause” (first) and “Wash End” (second) buttons. The lights blink rhythmically, then pause and repeat a certain number of blinks again. The number of continuous flashes of the first indicator will correspond to the first digit of the error information code, the second - to the second digit of the code. For example, if the first indicator flashes five times between pauses, and the second - three times, then the washing machine displays error code E53.

Models of Electrolux washing machines with an EWM 2000 control module have a more complex scheme for recognizing information codes. The code is indicated by eight lights located on the right side of the instrument panel. The top four transmit the first digit of the code, the bottom four transmit the second. You can determine the meaning of each combination using the table below.

The ordinal numbers of indicators are counted from bottom to top. For example, when the first and fourth of the top four lights are on, it means, according to the table, the first digit in the information code will be 9. If among the four bottom lights only the first is on, the second digit in the information code will be 1. Therefore, the full error code in this case – E91.

Table with information codes (error codes)

In the table below, we have listed the error codes for Electrolux washing machines, a brief description of possible problems and the reasons for their occurrence.

Error code Problem Causes
E10 , E11 The machine does not fill with water Poor water pressure or lack thereof, blockage in the water inlet system, breakdown of the inlet valve, control module semistor
E13 Leakage in the system The tightness of hoses, connections or tank is broken
E20 , E21 , EF0 , EF1 , E23 , E24 The machine does not drain water Blockage in the drain or sewer system, breakdown of the drain pump or control module
E31 , E32 , E33 , E34 , E35 , E38 Problems filling the tank Incorrect operation of the pressure switch
E40 , E41 , E42 , E43 , E44 , E45 The washing machine hatch is not closed Entry of foreign objects into the hatch opening and the lock mechanism, deformation of the cuff, breakdown of the door locking system and lock mechanism, malfunction of the control board
E51Motor triac is faulty The motor triac burned out as a result of a short circuit
E50 , E51 , E53 , E54 , E55 Incorrect motor operation Malfunctions in the operation of the motor itself, its winding, triac or circuit connecting the motor and triac
E52 , E56 , E59 Incorrect operation of the tachogenerator Malfunctions in the operation of the tachogenerator and its contacts
E57 , E58 Problems with the motor Mains voltage too high
E61 , E62 , E66 , E68 , E69 , E3A , E71 , E74 The machine cannot heat the water or heats it too much Incorrect operation of the temperature sensor or heating element
E90 , E91 The washing machine does not respond to commands from the dashboard Lost communication between the control module and the washing machine panel
EF5 Drum imbalance
EF2 Excessive foaming Using too much powder or poor quality product
EH1 Supply voltage frequency does not comply with permissible limits Problems with the electrical network or control module
EH2Mains voltage too high Electrical problems
EH3 Mains voltage too low Electrical problems

Causes

Each of the error codes has a reason (and often more than one) for its occurrence. Thus, error code E11 usually occurs when one of the water inlet valves or its control circuit on the electronic controller breaks down. This is the most common, but not the only reason. Among others, there is insufficient resistance of the valve winding (the norm is 3.75 ohms), insufficient water pressure in the water pipes, and clogged water inlet path.

If problems arise with draining water (error code E21), it is worth checking the serviceability of the drain pump, the permeability of the filters, pipe and drain hose. It is the malfunctions and contamination of these elements and components of the machine that most often become the cause of this type of breakdown. It also makes sense to check the voltage of the drain pump winding (the norm is 170 Ohms). Finally, the cause of this type of error can also be a malfunction of the electronic controller.

Error EF1 may also be associated with exceeding the drain time indicates an increase in foaming, the root cause of which is also a clogged drain line. In this case, the origins of the problem are sought in the drain hose or sewer; it makes sense to check the filter above the drain pump for clogging.

The causes of failure of the pressure switch are mainly caused by clogging of the tube, malfunctions in the electrical network, and failures in program settings. The pressure switch is responsible for the overall performance of the washing machine, otherwise it is called a water sensor and a voltage sensor. That is why the failure of this element leads to the appearance of completely different “symptoms” - premature start of washing, inability to activate the laundry spin function.

The causes of errors E40-E43 are related to the hatch door not being tightly closed. This could be due to debris or foreign objects getting into the lock. That is, the search for the cause of the malfunction begins precisely from this zone. If everything is in order with the lock, then the cause of these error codes may be a misalignment of the door. That is, the screws in the bolts have become loose, the door has “slipped”, so it is impossible to close it correctly. It is clear that in this case you should tighten the bolts with a screwdriver and return the door to the desired position.

Sometimes the reason for a door that is not tightly closed may be hidden in voltage surges. You can check this in a simple way - unplug the washing machine from the power supply for 10-15 seconds, and then turn it on again. As an option, try manually pressing the door to the hatch with your hands and wait to see if a characteristic click is heard and a lock icon appears on the display.

Finally, the cause of the door not closing tightly can be wear and tear on the machine parts. On average, they are all designed for a 5-year service life. Problems with the operation of the electric motor can be identified by the appearance of error E50 on the display. Moreover, the cause of its occurrence may be a malfunction of the relay, bearings, or lack of a signal from the tachogenerator.

The reasons for this are also different - from a washer that has slipped off the thread to serious malfunctions of the tachogenerator and its natural wear.

One of the weak points of washing machines is the heating element . One of the common causes of heating element failure is the formation of scale on its surface. Scale does not allow heat to pass through, that is, the heating element begins to overheat, and the heating of water during washing turns out to be insufficient.

The formation of scale is usually associated with high levels of water hardness, the presence of foreign impurities in it, primarily calcium and magnesium salts (this is why deep cleaning filters for water pipes are recommended for use), and too aggressive detergents.

Sometimes the heating element, on the contrary, heats the water too quickly and too much. In this case, the temperature sensor is to blame and should be replaced. The relays that control the functioning of the heating element may also fail.

Checking UBL

This kind of breakdown, such as a lock failure on an Electrolux washing machine, is the most common. The reasons may be power surges, improper use, or wear of the element. Many Electrolux models use special “thermo” locks. To verify their functionality, it is necessary to perform a test with a tester, for which the lock is removed from the machine body.

We proceed this way:

  • if error E40 is triggered, the washing machine must be de-energized, the rubber cuff must be removed, for which the unit is tilted back slightly;
  • unscrew the screws securing the lock. You will find them as soon as you remove the seal. Now the lock blocking the hatch can be easily removed;
  • all wires connected to the lock are disconnected;
  • The tester is used to check the lock's functionality. The device turns on, the probes are applied to the contacts one by one. When checking the phase and neutral contact of the lock, a three-digit number will appear on the device screen - normal. But when the “ringing” of the neutral and common contacts gives “0” or “1”, then your lock is out of order. If checking the contacts does not reveal anything, the reason for the failure may be hidden inside the lock itself.

Please note that repairing a lock is a difficult task; it is better to immediately purchase and install a new analogue.

Error E40 on an Electrolux washing machine: how to fix it?

When such a signal appears on the CMA display before the washing process begins, the machine does not perform any operations - no water is drawn in, the drum does not rotate. Error E40 on an Electrolux washing machine usually appears after closing the loading hatch and activating the program. In this case, you should not despair; failure may occur for simple reasons, which can be eliminated within a few minutes.

Let's not hide the fact that sometimes you have to tinker much longer. If all attempts to reset the E40 error were unsuccessful and the machine did not return to working condition, we recommend inviting an experienced specialist to help.

Elimination

So, one of the common problems is the absence of signals on the display when the machine is connected to the network. Simply put, she does not react in any way to such actions. First of all, you should check whether there is electricity in the network - plug in other equipment into the outlet.

You can try to reset the washing program and enter it again.

If everything is ok, check the power cord and plug. If damage is found, do not isolate, but replace. The cause may also be oxidation of the control panel contacts or burnout of the surge protector or its elements. Troubleshooting this type of problem begins with removing the top cover (just unscrew the bolts). You will see the filter against the wall. When it burns out, swelling will be noticeable. In this case, the filter must be replaced. To check the keys, you must first remove the tray, after which the buttons will be visible (behind the module).

In case of contact oxidation, the element is replaced.

If there are problems with water intake and drainage, the first thing to do is close the shut-off valve and unscrew the hose from the housing . A filter will be found behind it; it is removed and washed under water; the same should be done with a hose. It makes sense to immediately dismantle the back cover and check the inlet valve located behind it with a multimeter (the norm is 2-4 Ohms).

If there is water left in the tank, you should also clean the drain. You can find it behind the door located at the bottom of the machine (from the front). When you open this door, you will see a filter that needs to be unscrewed. Attention, at this moment water will flow out of the hole, so you should immediately prepare rags and buckets. After unscrewing the filter, it is washed, as well as the space that it covers.

It is worth wiping the filter dry and screwing it back in.

If the drum begins to wring out clothes poorly, and the machine vibrates strongly, you should check the tension of the drive belt. To do this, you need to unscrew the back panel of the device. If the belt comes off, you will immediately see it; just return it to its place (on the engine pulley). When the belt wears out, it must be replaced. In machines with a classic engine, brushes may need to be replaced. You need to check their graphite rods (remove them from the case, disconnecting the contacts).

If more than half of the brushes are worn, they must be replaced.

To learn how to read the error code in washing machines, see the following video.

Explanation of the error and its causes

Error E40 is a common error that is caused by a breakdown of the door locking device. This error can be clarified by entering the control board diagnostic mode. On washing machines without a software selector, this can be done as follows:

  • Simultaneously press the two buttons on the right, indicated by number 1 in the figure below.
  • Turn on the machine by pressing the button number 2, continuing to hold the buttons until all the indicators flash.

For your information! On washing machines with a program selector, to enter the diagnostic mode you need to hold down the two buttons on the far right.

After entering test mode, error code E40 will disappear and one of the following codes will appear:

  • E41 - informs that the hatch door is not tightly closed;
  • E42 - indicates a breakdown of the hatch locking device;
  • E43 – the triac responsible for the UBL is faulty;
  • E44 – drum door opening sensor is broken;
  • E45 - the electrical circuit between the triac and the UBL is faulty.

Replacing the door lock

So, if the washing machine produces error E40, do not rush to enter test mode. Try to press the hatch door tighter by gently pressing it with your knee. If this does not help, then you will have to clarify the error as described above or manually check all possible causes of this malfunction one by one.

Start with the hatch locking device, namely the lock, you need:

  • remove the clamp from the rubber cuff;
  • Unscrew the bolts holding the lock in the machine body;
  • remove the lock from the space between the tank and the front wall of the housing;
  • check contacts;

    Important! Contacts 3 and 4 should be closed, and contacts 4 and 5 should be open.

  • disconnect the lock from the wires and install a new one;
  • return the lock and clamp to their place;
  • run a test wash.

Other faults

Sometimes the cause of the breakdown is a malfunction of the electrical wires between the control board and the door lock system. In order to detect a damaged wire, take a multimeter and ring each of them in turn.

It is much more difficult to repair the control board on which the door lock control triac is located. To find this triac, you need to have a good understanding of electronic circuits. In addition, in the event of a malfunction, you will have to resolder the part, and this also requires certain skills and dexterity.

The figure below shows an example of an EWM200 control board. At the bottom right is a triac, which affects the operation of the lock. Perhaps this will help you solve the problem. But, if you have never encountered such work, contact a specialist who will do everything correctly and quickly.

Keep in mind that the appearance of error E40 can be simultaneously caused by a burnout of the triac on the controller and a breakdown of the lock. Therefore, you will have to check everything related to the door closing and opening system. You will learn about other typical breakdowns of this equipment in the article Repairing an Electrolux washing machine. Good luck!

Error e40 in an electrolux washing machine

Error E40 appears on the display of the Electrolux washing machine before starting the wash, after closing the door and starting the program.

As a rule, if this code appears on the display, nothing further will happen, no matter what algorithm is chosen: water will not be drawn in, the drum will not rotate. In any case, there is no need to panic.

The problem can be caused by the simplest reasons, which will take a few minutes to eliminate. Although you may have to tinker.

If your attempts to return the washing machine to working condition are unsuccessful, a specialist from our service center, who repairs washing machines at home in Kazan, will come to your aid almost at any time.

What does this code mean?

For all SMA Electrolux models, this alphanumeric combination indicates a problem with the hatch locking device. This code is general. In order to more accurately identify the culprit of the problem, you need to enter service mode. A specialist can handle this more professionally, but in general the sequence of actions is as follows:

  1. Simultaneously press 2 paired buttons on the right side of the control panel.
  2. After that, without releasing them, press the large side orange button. Continue applying pressure until the indicator lights come on.

This method is suitable for units without a program selector. If there is one, you just need to simultaneously press and hold the 2 rightmost buttons for a while. As a result, the specified error code will light up on the display:

  • E41 - the hatch is not tightly closed.
  • E42 - the lock is faulty.
  • E43 - failure of a part in the control module responsible for the locking device.
  • E44 - the drum door sensor is acting up.
  • E45 - problems with the wires connecting the UBL and the control module.

Solving the problem yourself

The simplest thing you can do yourself is to try to close the hatch door more tightly. This alone can help. Or try opening and closing it again. Another recommended way to get rid of the problem: after starting the selected algorithm, press the hatch door and do not release until a click is heard and a lock sign appears on the display.

The appearance of error E40 sometimes occurs due to voltage fluctuations. Many owners of Electrolux washing machines have noticed the sensitivity of this equipment to power grid indicators. Notice the blinking light bulb in the room. If this happens, and error E40 appears at this time, you should wait until the voltage in the network stabilizes.

If the above actions do not lead to success, you will have to check the UBL, the wiring leading from it to the electronic module, and the module itself one by one. In the latter, the triac responsible for the operation of the lock often fails. Finding this part requires a good knowledge of electronic circuits.

In addition, as our workshop’s long-term practice shows, there are times when error E40 flashes on the display, but the problem lies in details that are theoretically not related to it. There was a case when the problem was in the motor.

From all this it follows that the optimal solution is to contact our Electrolux service center!

Benefits of contacting us

By contacting us using one of the methods indicated on the website in the “Contacts” section, you can be sure that:

  1. An experienced master will come at exactly the appointed time. Repairs will be carried out at your home in the shortest possible time.
  2. There will be no need to carry out repeated repairs later. Our specialists are professionals in their field. We care about the company's reputation!
  3. If it is necessary to replace parts, only high-quality components will be installed in their place!
  4. After checking the car, which will be carried out in front of you, the technician will issue a document, which is a guarantee, for all installed spare parts and work performed.
  5. You don't overpay for anything!

Source:

A little about error E40 of the Electrolux washing machine

October 22, 2017

The appearance of code E40 on the Electrolux SM display indicates a problem with the sunroof blocker. The owner may also notice the absence of a characteristic click when closing the door. This message on the display indicates that the electronic module did not receive information that the hatch is securely locked. Modern Electrolux AGRs are safe units.

Since incomplete sealing of the door can be associated with water leaks during the program or burns, washing will not begin until the causes of the problem are eliminated.

They can be as simple as a door that is not tightly closed, or associated with breakdowns of internal parts.

In the latter case, if you do not have the time or desire to troubleshoot problems, or attempts were unsuccessful, a washing machine repair technician will help you!

In what cases can you fix it yourself?

  • The first thing to do when error E40 occurs is to inspect the hatch frame, hinges, and check whether the “tongue” fits into the lock hole. It is important to make sure that there are no foreign objects there - debris, stuck laundry, or a dislodged rubber gasket. Any “obstacles” found should be removed, then close the door again and try to turn on the machine.
  • If the door is warped, you should inspect the hinges. Sometimes the screws in the hinges become loose, which makes it impossible to close the hatch tightly. This type of malfunction can be easily fixed - you just need to take a screwdriver and tighten the screws more tightly.
  • Another way to help fix problems on your own: start the washing mode, press the hatch with your hands or knee and do not release it for a couple of minutes until you hear a click and the lock icon appears on the display. Experts also recommend trying to turn off the power supply to the washing machine by unplugging the plug from the socket, wait 10 minutes and turn it on again. If the problem was a minor failure of the control module (for example, due to voltage surges), then such a simple action will help to “reboot” it.

Hinges often break due to too much pressure from above on the open doors (leaning on them or placing heavy things on them). The lock fails when trying to open the machine while it is running (when the locking mode is active). When voltage drops in the network, microcircuits burn out. Temporary wear and tear of the equipment cannot be ruled out - on average, the parts of an Electrolux machine last 5-8 years (with intensive use), and then one by one require replacement.

Hatch hinges are skewed

The sealing rubber has moved

The door is not closed tightly, something may be in the way

When is it possible to resolve error E40 on your own?

We found out what error E40 means. It remains to figure out how to fix the problem that has appeared. After such an alarm signal occurs, you must immediately inspect the door frame, hinge overhangs, and make sure that the lock tongue fits completely into the hole intended for it. You should make sure that there are no foreign objects - debris, stuck things, displaced gasket. The identified obstacles are removed, after which the hatch is closed again and an attempt is made to activate the washing machine.

If the hatch is skewed, the hinges are inspected. It happens that the screws in the hinges become loose, and this causes the door to not close tightly. This problem can be easily resolved - take a screwdriver and tighten the screws until they stop.

What else should I do to eliminate error E40 on SMA Electrolux? We activate the operating mode, press the door with our knee or hand, hold it for several minutes until we hear a characteristic click. At the same time, an icon will light up on the screen indicating that the hatch is locked.

Experienced technicians advise trying to disconnect the machine from the electrical network, wait about ten minutes and try to turn on the unit again. If the reason was hidden in a small module failure (due to a voltage drop), then such actions will help the machine reboot.

Loop overhangs fail due to excessive pressure on them from above. The lock breaks if attempts are made to open the hatch during the washing process. Voltage drop leads to failure of microcircuits. We do not exclude wear and tear of the machine itself - any Electrolux part can be used for no more than five to eight years in intensive mode.

Possible faults requiring repair

If the hatch door is closed tightly, and unplugging and plugging in did not help, then a breakdown has occurred. Here is a list of faults that cause forty errors in the Electrolux SMA.

SignsBreakingRepair or replacementCost* (work only)
Electrolux does not block the door, washing does not start. In diagnostic mode, error E42 is displayed. UBL. The door locking device has burnt out or is mechanically damaged. A faulty UBL must be replaced.from 1500 rub.
The door does not lock, code E40 is displayed. In diagnostic mode, Electrolux writes errors E43 or E45. Control block. Probably, the elements in the UBL circuit on the board burned out. If in diagnostic mode you see code E43, the reason is in the hatch lock control triac. Code E45 indicates failure of other module elements or tracks in the UBL circuit. The technician diagnoses the board and, based on the nature of the failure:
  • replaces failed radioelements;
  • solders burnt tracks;
  • replaces the entire board - if it is extensively damaged.
from 2300 rub.
The washing machine door does not lock, the machine writes code E40.Wiring and/or contacts between the control board and UBL. Often the wiring suffers from vibrations of the machine during operation (the cable with wires is chafed). Contacts rot or burn out. In the private sector, wiring is damaged by mice and rats. The technician finds the location of the damage and:
  • solders faulty contacts or replaces the entire contact group;
  • restores the integrity of the wiring or changes the entire loop.
from 1700 rub.

* The price is indicated only for the work of the master. Spare parts, if needed for repairs, will need to be paid for separately.

If your Electrolux car does not lock the door and shows E40, it’s time to contact a specialist. Call:

+7 (495) 215 – 14 – 41

+7 (903) 722 – 17 – 03

Or leave an online application.

RemBytTech specialists arrive promptly: within 24 hours from the moment of your request. Repairs are carried out at home at a time convenient for the client. Work and spare parts are guaranteed for up to 2 years . Contact our service center: we will make sure that nothing disturbs your life!

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