Samsung washing machine does not drain water, reasons and solution

Even reliable Samsung household appliances can malfunction and require troubleshooting. One of the problems with modern automatic washing machines is that they don't drain properly.

If this process fails, the washing stops. To resolve the issue, it is necessary to determine the cause of the failure.

We will tell you in the article what are the reasons why a Samsung washing machine does not drain water, how to find the problem and fix it.

What is responsible for draining water in a washing machine?

Before understanding the possible reasons, it is worth clarifying which mechanisms in the washing machine are responsible for draining the water. So, the water pump rules the show, which is essentially a kind of engine with an impeller. This “monster” (more precisely, its motor) rotates, which forces the water to move down and leave the washing machine through hoses and pipes into the sewer.

It would seem that what else, besides the pump (or, in other words, the pump) could be the cause of the malfunction? The pump itself has stopped working, and as a result the water does not flow out. No, such a superficial analysis is not for us. There can be many more reasons for the breakdown. And we will analyze the most common of them in this material.

Reasons why the drain does not work

Samsung automatic machines allow you to perform a full washing cycle without human intervention, strictly following the program set at the beginning. First, the washing is done, and only after that - rinsing and spinning. If the drain does not occur, the cycle stops.

There may be several problems that lead to such failures. You need to look for the cause in detail and step by step.

The main reasons why the drain does not occur:

kinked or clogged hose;
breakdown of the pressure switch;
filter clogged;
pump wear or air trapped in it;
foreign objects entering the pump, concentrator;
pipe blockage;
sewer blockage;
damage to electrical communications in the device itself;
control module failure.

To determine the cause of the drainage problem, it is necessary to carry out diagnostics.

Perhaps the problem is in the software module?

In our age of computer technology, one cannot help but blame the technology for an ordinary software error, even if there was none. Yes, indeed, sometimes it happens that water does not drain in a Samsung washing machine (and other companies, by the way, too) precisely because of an ordinary software error.

But even in this case, you should not delude yourself that the problem is trivial and can be easily solved. If the software module starts to make errors, it may happen that it is ready to fail, or some contacts are not working well, which causes errors. Be that as it may, you need to check the software module for errors and, of course, functionality.

However, it is still worth trying to correct the situation. You just need to try to restart the spin cycle, and if everything works out, then the owners have nothing to worry about: a one-time error has occurred, which is not worth paying attention to.

If the machine still refuses to drain the water, the problem is obvious, and it already needs to be fixed - either call a technician, or take the Samsung machine to a technician yourself. Fortunately, cars of famous brands are repaired everywhere, and components for them are supplied to most service centers.

Repair features

Washing machines from different manufacturers have some specific features that appear during repairs. Taking these features into account will allow you to restore the equipment as quickly as possible and without any difficulties.

Indesit

Most Indesit washing machines for the Russian market are assembled in Russia. This is a budget equipment that can experience a variety of breakdowns from time to time. Most often, malfunctions are related to electronics, and in machines with front-loading laundry, the bearings wear out very quickly.

Zanussi

One of the most common problems for all Zanussi devices is drum jamming. This component is extremely sensitive to dirt and even the smallest mechanical inclusions. In addition, the design is clearly not designed to work with hard, salt-rich water. Filtration systems quickly fail, and heating elements often simply burn out during intensive use. Experts attribute frequent breakdowns of the heating element to the poor choice of material for the tubular part, which is typical for all product lines of the manufacturer. Repairs here are quite simple even without special skills.

Ardo

The weakest point of Ardo washing machines is considered to be electronics. Even with relatively gentle operation, key elements burn quite often. Moreover, repairs can be so expensive that it is more logical to just buy a new device. Fortunately, the cost of cars of this brand is low. It is worth noting that problems with electronics occur in all washing machines, but here they are most pronounced.

LG

Among all LG washing machines, the most popular are direct drive devices. In this case, the rotating drum is directly connected to the motor shaft without any belt drives. This allowed us to minimize wear of parts and significantly extend the service life of the unit.

Breakdown most often occurs in the drainage system, which has a specific design. Even with minimal contamination, the drain mechanism does not start, which leads to an error. Repair in this case comes down to complete cleaning of the entire drain system.

Also, owners of LG equipment may encounter a malfunction of the water intake sensor. Insufficient sealing of this unit leads to water ingress and subsequent freezing. Thus, the system cannot receive a signal to fill with water, which leads to the tank overflowing and the drain system turning on. As a result: constant self-draining with constant recruitment.

Samsung

Samsung branded machines boast reliability and durability. However, even here there is a possibility of failure of the heating elements. But this problem can almost always be solved by replacing the heating element yourself at home.

During operation, machines vibrate a lot, which can lead to loose connections and wear of some components. It is especially common to find a torn belt, which can be replaced at home. However, it is recommended to use only products for your car model.

The inconvenient location of the filter does not allow it to be cleaned frequently, which can lead to contamination of the drain system. The way out of this situation seems to be to dismantle the structure and thoroughly wash away all contaminants. You should also not neglect timely replacement of the filter, even if this procedure is difficult to carry out.

Eyelid

Most of the breakdowns in Veko washing machines are associated with contamination of the drain paths or problems with the electronic module. In the first case, it is enough to simply carry out a thorough cleaning. The second type of malfunction may require repair or complete replacement of the control unit. Replacement is most preferable if there is no desire to understand the intricacies of electronics or seek help from a specialist.

Sometimes there is also a breakdown of temperature sensors, resulting in the impossibility of heating water. This is where a repair specialist can best help.

Ariston

Ariston company produces reliable washing machines. Malfunctions most often arise due to specific operating modes. Too hard water, insufficient care and infrequent filter changes can lead to failure of the device.

Sometimes during operation they may begin to hum and vibrate. This problem is best identified and corrected at the very beginning. Otherwise, there is a high risk of aggravation, with further wear of key elements.

It is worth noting that most of the elements are represented by non-demountable structures, the breakdown of which cannot be eliminated without the help of specialists.

Wise use of the washing machine's capabilities will allow you to enjoy its performance for a long time. However, from time to time some problems may still arise, the presence of which will prevent you from washing things comfortably. Lack of drainage seems to be a fairly common problem, which can very often be solved independently at home.

Or is the problem in the drain filter?

It is far from certain that the cause of the malfunction lies in the software module. There is a high probability that the root of evil should be looked for at the bottom of the washing machine - in the drain filter. The fact is that any machine will not drain the water if the drain filter is clogged, so as not to aggravate the situation: what if some small items are hidden among the things being washed? Well, or even not so necessary. By the way, most often the machine does not drain water precisely because the drain filter is clogged.

Fixing this problem is very, very easy. You just need to unscrew the drain filter (usually it is located at the bottom of the washing machine, on the right or left under the panel), clean it and return it to its place. Before the operation, it would be useful to place some container under the filter hole, since water may flow out. ATTENTION! This operation cannot be performed if there is liquid in the machine tank! There is a high probability that the entire flow of water will rush through the hole that appears.

Breaking

Often the lack of spinning is the result of user error. The fact is that some washing modes do not include spinning. An example is a program for washing delicate fabrics.

In addition, each wash program is set to a different spin intensity. If you choose the wrong option, the items will not be dry enough after washing. To solve the problem in this case, it is enough to study the operating instructions.

We should not forget about proper care of the device. So, among the basic requirements for operation is regular cleaning of the drain. If this requirement is ignored, then after a while a blockage will occur, which will lead to numerous equipment breakdowns (including poor spinning). Most often, the accumulation of dirt and other particles in the drain is accompanied by an unpleasant odor. Therefore, if after washing the laundry has a musty smell, it’s time to clean the drain.

If there is no user error, then the reason that the device has stopped squeezing lies in a breakdown. The following parts may fail:

water pump;
water level sensor (or pressure switch);
control module.

Before you start looking for the reason why the washing machine does not spin clothes, you should unload the drum (remove the laundry from there) and turn off the power to the device (unplug the cord from the outlet). It is strictly not recommended to disassemble a device connected to the network.

Water level sensor

The water level sensor has another name - pressure switch. The main task of this part is to monitor the amount of water in the drum. If this device fails, the computer module does not receive data on the amount of liquid, so it is impossible to squeeze out and drain the water.

To check the operation of the pressure switch, perform a number of actions:

Remove the top panel.
Find the sensor - it is presented in the form of a plastic washer with a tube attached to it.
Disconnect the wiring from this part and remove it. You should act carefully so as not to damage individual parts of the device.
The pressure switch housing is made of plastic, but there is also an electrical part. It is checked using a multimeter.
For preventive purposes, the tube connected to the sensor is purged.

If after checking it turns out that the sensor does not work, it cannot be repaired - you need to buy and install a new one.

Control panel

The control panel is one of the main parts of an automatic washing machine. It allows the user to set a program based on which the device will wash and monitor its implementation. Thus, the control panel is a simplified mini-computer, if it breaks down, household appliances cannot continue to perform their tasks correctly. For example, the washing machine does not spin clothes well, does not drain, or does not heat the water.

Washing machine repair technicians advise checking the module last. This is explained by several reasons:

Difficulty of access. In order to remove the module from the device, it is necessary to disassemble the front panel of the machine. It is better to start checking with more accessible parts. In most cases, the control panel is often not reached.
Difficulty of repair. It is impossible to repair this part yourself, as this requires specialized tools and experience working with household appliances.

Thus, if checking all other parts does not produce results, then it’s time to call a specialist.

Blocking the pump impeller with a large object

Debris caught on the pump impeller can jam the mechanism, stopping the pump from rotating. Even a small object can disrupt the operation of this unit, thereby preventing the water from draining. Removing a foreign object is very simple: just dismantle the filter and use tweezers to remove the unwanted formation. It is very important to remove the interference from the system in time to prevent its breakdown.

The pump could also be broken.

At the very beginning of the article, we talked about the fact that the pump could fail. Yes, to our great joy, such a breakdown does not occur very often, but it is still worth mentioning. You can check whether the pump is working through the hole in the drain filter. If possible, try to rotate the pump impeller by hand.

If it scrolls easily, then the problem lies somewhere else. If it does not spin, or spins but very tightly, then the malfunction is clear: either a thread or something similar has been wound onto the impeller, or something has simply jammed it. Be that as it may, to correct the situation you will have to disassemble the washing machine in order to gain access to the pump. Although you can always contact a service center and save yourself the hassle.

Forced drainage: why is it needed and how is it done?

In cases where the washing cycle has stopped and there is water inside, it is necessary to organize a forced drain. This needs to be done for several reasons:

For further diagnostics and repairs, it is necessary that there is no water in the car.
Leaving incompletely washed clothes in water for a long time can ruin things.
It is not advisable to keep water in the car - it is not intended for long-term storage of liquid, and the called repairman will not come right away.

There are two relatively simple options for eliminating water:

try to drain through the drain hose, completely lowering it to the floor, and redirecting the free end not into the sewer, but into a low bowl;
through the emergency drain system, which is located on the front side below.

The video will show you how to force drain water:

The problem may lie in the drain hose

The hose in the washing machine not only performs the function of the hose itself (that is, it is not only an artery for water), but is also a valve that can become deformed due to any movements. All washing machines do not tolerate moving and rearranging well, and in the case of a hose, such actions can result in malfunction.

To check whether the hose is at fault, you should disconnect it from the sewer and direct it into some container (basin or bucket), and then try to start the drain again. If the water does not drain even in this position, the problem really lies in the hose. He could well have gotten caught up in some little things, which ultimately led to such a tragic ending.

You can try to replace the hose if a similar one is still sold in service centers and specialized stores. Alas, the Samsung company does not pay special attention to supporting old household appliances (and other equipment), which sometimes makes it difficult to find the necessary components.

What you can do yourself

Some manipulations to restore the functionality of the drainage system can be done independently. Some of them will not require virtually any investment, while others cannot be implemented without purchasing additional parts.

Drain the water

The first step is to drain the water from the inside of the machine. Even if the system is clogged, it will not be superfluous to additionally start the draining process. You may have to wait a while because the items may not function as usual.

Open the hatch and take out the laundry

Now you can open the hatch and remove the laundry without the risk of large amounts of water leaking out. A malfunction of the spin and drain system will cause the laundry to remain wet. It needs to be squeezed out and hung to dry.

Clean the drum

The next step is to clean the drum from dirt. They can prevent the normal drainage of water. For cleaning, you can use various sponges, hoes and detergents. However, you should not apply aggressive mixtures to the inside of the drum, as they can compromise the integrity of the material and lead to even greater problems.

Check the drain filter

One of the main elements of the washing machine drainage system is the filter. It protects pipelines from mechanical contaminants that can clog the lines and prevent the normal passage of liquid. The drain filter is often located at the front of the unit behind a special plug. It is necessary to remove the component and carefully inspect for the presence of large contaminants. It is necessary to inspect the central part of the filter especially carefully, since this is where rubber residues from the seals can accumulate. If necessary, the filter can be washed under running water.

Replace the pump

Replacing the pump seems to be a radical solution to the issue, which is taken only after achieving full confidence in its malfunction. The pump must be selected according to the appropriate parameters and preferably original. The use of third-party pumps can lead to inconsistencies in output indicators and unstable operation of the entire system.

In some car models, access to the pump is quite easy by unscrewing the back cover. But sometimes replacement can only be carried out after complete disassembly of the device, which is best left to a specialist.

Clear a clogged hose or pipe

A clogged hose or pipe can be eliminated by simply flushing all components of the drain system. There are no special skills or tools required. The most important thing is to put all the gaskets in place when reassembling. Otherwise, immediately after connecting the device to the water supply, significant leaks will be observed.

Pay attention to the code shown on the display

A huge advantage of all Samsung washing machines is that even those models that were released a long time ago (at the beginning of the first decade of this century) have a display designed specifically to identify errors and the state of the machine at the moment.

Thanks to this detail, you can identify what the problem is and quickly take action to eliminate it. A list of codes and their designations should be included with the washing machine, and if it is missing, you can simply search for the combination of letters and numbers issued by the machine on the Internet.

So, today we looked at the most common causes of such a malfunction as a Samsung washing machine refusing to drain water, and also found out how this unpleasant situation can be corrected. We really hope that our material was useful to you and that you learned something new and useful.

Call the master

Some problems with draining a Samsung washing machine can be solved on your own, even with minimal knowledge about the functioning of the equipment. But for serious breakdowns you can’t do without a specialist.

The best choice when looking for a specialist is to contact authorized service centers. Such companies employ specialists who have the necessary qualifications, have diagnostic equipment and the ability to obtain the necessary spare parts.

The cost of work alone depends on the company’s price list, the type of work performed, the use of additional parts and consumables (for example, sealant).

On average, the price in the capital and large cities is slightly higher than in the regions:

cleaning the drain filter – from 1,000 rubles;
pipe cleaning – from 1,200 rubles;
pump replacement – from 1,500 rubles;
repair of the control module – from 1,500 rubles;
replacement of a water level sensor – from 1,300 rubles, etc.

A list of companies that provide warranty service for new washing machines can be found in the documents that are provided when purchasing equipment, as well as on the Internet. For machines whose warranty has expired, you can find a repair company on the World Wide Web.

It is not advisable to contact private individuals, as there is a chance of running into scammers who can lure money for parts and simply disappear.

After completing the repair work, the representative of the household appliance repair company issues a guarantee for the work performed.

Find out more about repairing Samsung washing machines in this section of the site.

Brief description of each error

To understand what to do if your Samsung washing machine begins to malfunction, that is, there is no function of spinning and removing water from the structure, it is important to consider each error in detail. There are many reasons, but experts in the field of washing equipment repair highlight several key ones.

Sewerage

To check if this is the problem, you need to unscrew and remove the drain hose and direct it into the bathtub, then start the spin or drain mode. If the water is removed freely, then the cause of the breakdown is not in the Samsung washing machine, but in the sewer. The problem is corrected by cleaning the sewer system at the exit point.

Drain hose

A clogged drain hose is the most common problem, as the cause of the malfunction can be a coin, a clump of hair, or a small object like a button that accidentally gets into the system. This is very difficult to determine, so it is important to check the entire system using steps such as:

The Samsung washing machine needs to be placed on its side.
The motor is covered with a plastic bag to prevent moisture from entering.
The drain hose is disconnected from the pump and carefully pulled out of the machine so as not to touch other parts.
The hose is washed and cleaned to remove the blockage.
Installed in place.
All work is performed in reverse order to restore the device to functionality.

Air lock in the pump

This problem is extremely rare, but you need to know that it has a right to exist. When air gets into the pump, the Samsung machine begins to hum loudly, without draining the water after spinning.

You can fix the problem by pulling the drain hose into the bathroom, after which the drain mode is started to eliminate all the liquid and air that has collected inside the system.

Pump clogged

To fix this problem, you need to unscrew the cap and remove the concentrator, thoroughly cleaning it. It also eliminates blockages on the impeller, which is responsible for the normal functioning of the pump.

To avoid such a problem, it is recommended to collect small parts in special bags when washing so that they do not fall into important structural components of the Samsung washing machine.

Control board burnout

The module is the heart and brain of a Samsung washing machine, so if the contacts burn out, the only solution is to replace the part with a new one.

Pump failure

The pump is a small electric motor that can fail due to constant blockages, so it is recommended to clean it in a timely manner to eliminate more general breakdowns. But, as practice shows, under certain conditions the unit can be repaired using the services of professionals.

Samsung does not drain water, causes and solutions to problems