Gorenje washing machine error codes

For machines with control system PG1 - PG5

F1(PG1 - PG5)

Temperature sensor circuit malfunction (washing program ends early).1.
Open circuit or short circuit in the temperature sensor circuit - replace the defective parts. F2 (PG1 - PG5)
Malfunction of the hatch door locking system (SMA does not start or works for several seconds, the filled water is drained).1.
Mechanical damage to the blocker sensor contacts - repair/replace the washing machine UBL.2. Poor contact in the UBL limit sensor - check and service the contacts, replace UBL.3. The hatch door is not closed tightly - try closing the hatch again. FЗ (PG1 - PG5)
Malfunction of the water filling system (the required water level in the tank was not reached within the specified time).
The washing program is interrupted.1. There is low pressure in the water supply system - take measures to eliminate the problem.2. The water inlet valve is faulty - replace it.3. Malfunction of the water level sensor - repair the hydraulic system or replace the pressure switch. F4(PG1 – PG3)
Tacho circuit malfunction.
The CM makes 1 attempt to restart the centrifuge. If it is impossible to start the drum, the system drains the water.1. There is a break in the tachogenerator-electric motor section of the circuit - the TACH is out of order, the unit needs to be replaced. F4 (PG4 – PG5)
Malfunction of the electric motor control system (the drum does not develop the required speed).
The SMA makes 3 attempts to start the motor, after which the water is drained and an error code is displayed.1. There is a fault on the inverter board - replace the inverter board of the washing machine.2. Malfunction in the electric motor - replace the brushes, replace the SMA electric motor.3. Electric motor malfunction (break or short circuit of the rotor winding) - replace the SMA electric motor. F5(PG1 – PG3)
Malfunction of the drive motor triac (the drum rotates at an increased speed).
In this case, the washing program is interrupted and 1 attempt is made to start the ED. Then the program is reset and the water is drained.1. Electric motor overheating - restart the program after a few minutes.2. The control triac on the controller board is faulty - replace it.3. The electric motor is broken (the winding is burned out) - replace it. F5(PG4 - PG5)
Open circuit between the inverter and the controller (the drum stops rotating).
After this, 3 attempts are made to start the engine, after which the water in the tank is drained and the program ends.1. There is an open circuit in the circuit between the inverter and the electronic controller - check the circuit and, if necessary, replace defective sections of the wiring.2. The inverter is faulty - replace the inverter.3. Defect on the controller board - repair/replace the controller board. F6 (PG1 – PG5)
Malfunction in the heating system of the washing machine (the water temperature does not rise above 15°C within a given time).
The washing process stops.1. Malfunction in the heating element - replace the heating element.2. Failure of the controller - replace the burnt out parts / replace the controller board. F7(PG1 – PG5)
Malfunction of the water drainage system (the water level in the tank does not drop below the 1st level sensor).
The machine ends the program if the error appears 3 times.1. There are leaks in the contacts of the drainage pump - tighten the clamps, clean the terminals.2. There are malfunctions in the drainage pump - clean the pump filter / replace it.3. If there are problems with the drain hose - clean the hose from dirt, eliminate kinks, restore the position of the drain hose.4. The pressure switch of the washing machine has failed - repair the hydraulic system / replace the pressure switch.5. The electronic controller has failed - replace the burnt out parts / replace the controller. F8 (PG1 - PG5)
Malfunction in the electric motor unit (the drum rotates slowly, does not gain the required speed during spinning and rinsing).
The operation of the washing machine does not stop.1. The electric motor drive belt is stretched - replace the belt.2. Mechanical failure of the electric motor, pulley or belt - replace faulty parts and components.3. The inverter has failed (for washing machines with PG4 and PG5) - replace the washing machine inverter.4. There is a breakdown on the electronic controller board - replace the burnt ones / replace the controller board. F9 (PG2 - PG5)
Water gets inside the washing machine (the electric motor, heating element and water fill are turned off). After 2 minutes, the SMA tries to start again. When the AQUA STOP sensor is triggered, the program ends.1. Water got into the pan of the washing machine due to a leak in the SMA or tank pipelines - restore the tightness of the components.2. There are malfunctions in the operation of the AQUA STOP sensor - replace the AQUA STOP sensor of the washing machine.

Expert help

In most cases, it is better to contact a specialist and avoid intervening in the breakdown yourself. Incorrect, unprofessional repairs can only make the problem worse. Specialists will be able to accurately determine the cause of the breakdown, select original parts and restore the mechanism.

However, symptoms may not always indicate a breakdown. Quite often, the cause of an error signal may simply be incorrect operation.

For example, water may leak if the hatch is not closed tightly enough, and vibration may be a consequence of incorrect installation of the device or uneven distribution of things in the tank during loading. Before contacting the service center, make sure that even if all conditions are met, the operation is not proceeding correctly. Having ruled out possible causes related to operating errors, seek help and advice from experts in the repair of washing equipment.

For Gorenje WA-101/121/132/162/162Р machines

Temperature sensor circuit malfunction (open or short circuit).1.
There is a break or short circuit in the temperature sensor circuit - check the devices included in this circuit, replace the defective sections of the wires. F2
Malfunction of the water filling system (the required water level in the tank has not been reached within the specified time).
The washing program is interrupted.1. There is no required pressure in the water supply system - take measures to eliminate the problem.2. The water inlet valve has failed - replace the inlet valve of the washing machine.3. Malfunction of the water level sensor in the tank - repair the hydraulic system / replace the pressure switch. F31
Malfunction of the tachogenerator-controller circuit (the drum does not start or stops rotating).
The CM makes 1 attempt to restart the centrifuge. If it is impossible to start the drum, the system drains the water, before which it makes 2 attempts to start the motor.1. There is a break in the tachogenerator-electric motor section of the circuit - the TACH is out of order, the entire unit needs to be replaced. F32
Malfunction of the electric motor control system (the drum does not develop the required speed).
CMA stops executing the program.1. The control triac on the controller board has malfunctioned - replace the triac of the washing machine. F4
Malfunction in the heating system of the washing machine (the water temperature does not reach the required value within the specified time).1.
If there are problems with the heating element, replace the heating element of the washing machine.2. Faulty parts have appeared on the controller board - replace the burnt out parts or replace the controller board. F41
Malfunction in the heating system of the washing machine (water temperature exceeds the set value).
The washing program stops.1. If there are problems with the heating element, replace the heating element of the washing machine.2. Faulty parts have appeared on the controller board - replace the burnt out parts or the controller board. F43
Malfunction in the heating system of the washing machine (the rate of increase in the temperature of the water in the tank is higher than permissible - more than 9 degrees per minute).
The washing machine stops working and an error code appears.1. If there are defects in the operation of the pressure switch, clean the hydraulic system of the pressure switch or replace it.2. Faulty parts on the controller board - replace the burnt out parts or replace the controller board.3. Leaks in the tank or in the drainage pipes - eliminate the leaks. F5
Malfunction of the water drainage system (the controller does not receive the “Empty tank” signal).
The washing program is blocked after 3 unsuccessful attempts to start draining.1. Bad contacts of the drainage pump - tighten the clamps, clean the terminals.2. Malfunctions in the drainage pump - clean the pump filter or replace it.3. Problems with the drain hose and other pipelines in the drain path - clean.4. The pressure switch of the washing machine has failed - repair the hydraulic system / replace the pressure switch.5. The electronic controller has failed - replace it. F61
Malfunction in the electric motor assembly (the drum rotates slowly during the spin cycle).
The washing machine does not stop working.1. The electric motor drive belt is stretched - you need to tighten the belt.2. There is a mechanical malfunction of the electric motor, pulley or belt - replace the faulty parts and components or eliminate the reason that mechanically brakes the drum.3. There is a breakdown on the electronic controller board - replace/repair the washing machine controller. F63
Malfunction of the electronic controller circuit - drive motor control unit. The washing program is blocked.1. There is a break in the circuit section of the electronic controller - regulation unit - it is necessary to replace the faulty parts or restore the damaged sections of the wiring.2. There is a breakdown on the electronic controller board - replace the burnt parts on the board or replace the entire board.

Operating rules

We can eliminate the misuse of the washing machine and thus avoid service costs. It is enough to adhere to the basic rules. Let's consider the most significant of them:

When washing, use only high-quality detergents.
Monitor the volume of things loaded into the drum, do not overload it.
Use equipment only in rooms with low humidity.
Monitor and prevent foreign objects from entering the drum during washing.

The Gorenje brand washing machine has one convenient feature. She is able to independently control the performance of a large number of functions during the washing process.

If any malfunction is detected, the unit reports an error, accompanied by an appropriate sound signal. Thus, the breakdown can be identified by the code and troubleshooting can begin in a timely manner.

Drain pump: checking and replacing the pump in the Gorenje machine

The drain pumps in the Gorenje washing machine actually break down too often and wear out faster than other components.

Machines of this brand are characterized by increased sensitivity to water, which contains many different impurities. The moving elements are located almost side by side, so water stone settling on them interferes with operation. Parts wear out faster and eventually the pump fails and requires replacement.

Replacement or self-repair of the drain pump proceeds as follows:

Disconnect the device from the power supply.
Remove the detergent dispenser. Pour out the remaining water from it and put it back in place.
Place the washing machine in a comfortable position.
It is easier to access the pump from the bottom, so it is better to place the machine on its side.
SM brand Gorenye is closed with lids on all sides, and the bottom is no exception. Therefore, you will have to unscrew several screws to gain access to the “insides” of the machine from the bottom.
Now you need to inspect the pump, checking its serviceability. You will need a tester to measure the resistance. Disconnect the wiring and start measuring. If the tester screen shows about 160 ohms, then the pump is ok. If there are no indicators, then the pump is broken.
Remove the pump by unscrewing the fasteners.
Buy a new original part and install it in place of the old pump, reconnecting all the wiring.
Attach the cover from the bottom, restore the vertical position of the machine and run a single wash in test mode.

If you are interested in how to clean the pump filter for a Gorenje washing machine, watch the video:

Equipment Bosch, Daewoo, Gorenje

Bosch, Daewoo and Gorenje washing machines are reset according to a similar principle. If the system freezes, you must press the Start/Pause button and hold it for at least five seconds. Then the machine will reboot and reset the running program. Further actions depend on the brand and model of equipment:

If the washer does not respond to holding the start button, then there are problems with the module. It is not recommended to deal with the board yourself - it is better to contact the service for a comprehensive diagnosis of the machine.

Source

The pressure switch pipe is clogged

If the drainage is clean and the pump is working properly, then the cause of the failure may be the pressure switch. This is a level sensor that sends data to the board about the degree of filling of the tank. If the device does not work correctly, the module does not receive the necessary information and does not give a command to drain. The system stops and displays error E7. To check the serviceability of the pressure switch, you must:

disconnect Gorenje from communications;
remove the top cover;
near the right wall, find a pressure switch - a black or white plastic “box”;
loosen the screws holding the sensor;
remove the “box” along with the connected hose;
Inspect the device for damage and blockages.

A visual check is not enough. It is recommended to find a tube commensurate with the sensor fitting, place it against the pressure switch hose and blow lightly into the hole. A working device will “respond” with 2-3 clicks due to closed contacts, and a broken one will ignore the air flow. In the second case, replacement is necessary.

If the drainage, pump and pressure switch are working properly, then there is only one option left - a failure in the control board. It is strongly not recommended to diagnose the module at home. It’s better not to take risks and entrust the inspection and repair of electronics to professionals.

How to prevent the problem from occurring?

Professionals recommend remembering the main rules for operating heating household appliances. Firstly, a separate outlet is allocated for the washing machine. The connection to it must be direct, that is, without the use of adapters and extension cords.

Secondly, the cord and plug of the device should be maintained in working condition. If defects occur, correct them immediately. Thirdly, when replacing heating elements, it is recommended to choose products that are not coated with ceramics. Metal spirals are more resistant to scale and last longer.

Troubleshooting algorithm

In order to fix a similar breakdown in a Gorenje washing machine, you will need to check the following:

First, check for the most common reason, whether the liquid supply valve is open; you could simply not open it completely and this will also lead to similar consequences.
Next, assess whether the pressure in the main is sufficient; if this is not the case, contact the water utility for clarification. If there is frequent insufficient pressure, you can install a pump that will artificially create the required pressure. If you do not want to incur additional costs, run the wash during the period when the pressure level is highest.
Check the filter, it is located on the inlet hose; unscrew the knot and rinse the mesh.
Then inspect the hose for damage or wear. To do this, disconnect the device from the power supply and disconnect it. If it is torn, you can buy a new one; to avoid installation problems, buy original spare parts from authorized dealers.
Next, check that the hose is connected correctly. The instructions for the device indicate that its lower element should be at a distance of forty centimeters from the floor surface.
It is also worth checking to see if there is a leak from the tank, since if there is a fistula, the liquid level will invariably drop.
Check to see if the detergent opening is clogged. If you find a blockage, remove it; if a large amount of plaque has accumulated, remove it. Stores sell special products for softening and dissolving plaque; just soak the container for a couple of hours and the problem is solved.
Inspect how tight the connection of all elements is near the powder receptacle.
The pressure sensor could also cause the breakdown. Disconnect and test it; to do this, remove the MCA cover and find a device that looks like a disk with a tube connected to it (blow and rinse, since clogging it could also lead to error e3). What to do if the sensor is faulty? Cannot be repaired, needs replacement.
The wiring is broken. Call the chains involved in this process. Strip and solder the gaps, crimp the connecting terminals.
Control block. Failure of this element is perhaps the most expensive and time-consuming problem. To fix it, you will have to contact a service center for help. Repair options can be different - flashing, replacing a faulty microcircuit or the entire unit.

Error F4 model Atlant

At the stage of completion of the washing stage, the operation program of the Atlant 45u124 unit plans to drain the water. If the device fails to complete the task, error code F4 appears on the display. This means that draining the water is impossible. The user must find out the cause of the malfunction. Experts say that this problem occurs in the following situations:

Failure to connect the drain pipe to the sewer.
Drain filter clogged.
Drain pump failure.

Testing the tachometer

Before you start repairs, you need to figure out where the tachometer is located in Gorenje washing machines. The tachogenerator controls engine speed and is installed directly on the engine rotor. What should I do to get to the Hall sensor? The algorithm will be as follows:

turn off the power to the washing machine;
disconnect the unit from the water supply and sewerage;
Unscrew the bolts securing the rear wall of the case, remove it and set it aside;
Carefully remove the drive belt. This is quite simple to do - start pulling it towards you, at the same time, with your free hand, rotating the pulley;
disconnect the power cable from the electric motor. Before removing the wires, take a photo of the connection diagram or mark them, this will allow you to avoid getting confused with the connection during reassembly;
Unscrew the screws holding the motor;
start shaking the engine back and forth, this will allow you to remove the element from the housing.

Access to the tachogenerator has been obtained; it can be carefully inspected. Due to strong vibrations of the machine during operation, the contacts could come loose or the sensor fastenings could loosen. Error 4 can be eliminated by simply tightening the fastening or restoring the damaged chain. If no defects are detected during external inspection, you should check the resistance of the Hall sensor.

For further diagnostics you will need a multimeter. Firstly, you can select the resistance determination mode on the device. Apply the tester probes to the tachogenerator contacts. If the multimeter screen displays a value of about 60-70 Ohms, then the Hall sensor is working.

Secondly, you can switch the tester to voltage measurement mode. During this test, it will be determined whether the sensor produces current or not. For diagnostics, the probes of the device are applied to the contacts of the tachogenerator, while the engine is rotated with the other hand. If the values on the multimeter screen change (within 0.2 V), then the sensor is working.

Troubleshooting algorithm

In order to fix a similar breakdown in a Gorenje washing machine, you will need to check the following:

First, check for the most common reason, whether the liquid supply valve is open; you could simply not open it completely and this will also lead to similar consequences.
Next, assess whether the pressure in the main is sufficient; if this is not the case, contact the water utility for clarification. If there is frequent insufficient pressure, you can install a pump that will artificially create the required pressure. If you do not want to incur additional costs, run the wash during the period when the pressure level is highest.
Check the filter, it is located on the inlet hose; unscrew the knot and rinse the mesh.
Then inspect the hose for damage or wear. To do this, disconnect the device from the power supply and disconnect it. If it is torn, you can buy a new one; to avoid installation problems, buy original spare parts from authorized dealers.
Next, check that the hose is connected correctly. The instructions for the device indicate that its lower element should be at a distance of forty centimeters from the floor surface.
It is also worth checking to see if there is a leak from the tank, since if there is a fistula, the liquid level will invariably drop.
Check to see if the detergent opening is clogged. If you find a blockage, remove it; if a large amount of plaque has accumulated, remove it. Stores sell special products for softening and dissolving plaque; just soak the container for a couple of hours and the problem is solved.
Inspect how tight the connection of all elements is near the powder receptacle.
The pressure sensor could also cause the breakdown. Disconnect and test it; to do this, remove the MCA cover and find a device that looks like a disk with a tube connected to it (blow and rinse, since clogging it could also lead to error e3). What to do if the sensor is faulty? Cannot be repaired, needs replacement.
The wiring is broken. Call the chains involved in this process. Strip and solder the gaps, crimp the connecting terminals.
Control block. Failure of this element is perhaps the most expensive and time-consuming problem. To fix it, you will have to contact a service center for help. Repair options can be different - flashing, replacing a faulty microcircuit or the entire unit.