Why does the washing machine give an error and what do the error codes mean?

Secret codes of washing machines - deciphering them together

Modern washing machines are not only ready to save us from unpleasant and hard physical work. They are also capable of conducting independent diagnostics and signaling any malfunctions that have arisen – albeit in their own machine language. Although in most cases you cannot do without the help of an experienced technician who can provide professional assistance to a smart mechanism, in some situations you can help your washing machine (hereinafter referred to as SM) on your own if you understand what it is “asking for.”

Smart technology can display an error code using the LCD display (if available) or through flashing indicators. Below are the error codes of the most popular brands (Atlant, Gorenje, ASKO, Samsung, Indesit, Ariston, Hansa, Candy, Kaiser, LG, Electrolux, Zanussi).

Error codes for washing machines Indesit, Ariston

F01 - Signal about problems in the operation of the drive motor due to a short circuit in the control circuit F02 - The system notifies about the absence of a signal about the operation of the motor from the tachogenerator to the electronic controller F03 - Problems in the operation of the temperature sensor (failure of the sensor or sticking of the heating element relay) F04 - The system signals about malfunction of the pressure switch (water level sensor) F05 - The washing machine does not drain water - problems in the operation of the water drainage system (the water level sensor is faulty - does not give an “Empty tank” signal after draining the water or the drain pump does not function) F06 - Malfunction of the buttons in the SM series "Ariston Dialogic" F07 - The system notifies that the heating element (heating element) is not immersed in water F08 - This code indicates a malfunction of the heating element (relay sticking): in this case, the sensor simultaneously generates 2 signals “Empty tank” and “Overflow” F09 - The system informs about a failure in the electronic control system (this may also be problems with the non-volatile memory of the processor) F10 - Malfunctions of the water level sensor: the system has not received a signal about the state of the working tank (the tank is neither empty nor full) F11 - There are problems in the operation of the drain pump - there is no information about its condition (check the pump connection) F12 - There is no communication between the control system (electronic controller) and the display module (selector) F13 - Signal of problems in the drying operation (SM series " Margarita 2000"): the control network t0 is faulty F14 - Signal of problems in the drying operation (SM "Margarita 2000" series): drying does not turn on F15 - Signal of problems in the drying operation (SM "Margarita 2000" series): drying does not turn off F17 — Problems with the lock (the hatch door is not tightly closed or open) F18 — Microprocessor malfunction

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

Possible errors and ways to eliminate them

If a combination of numbers and letters appears on the display of the washing unit, or if models without a screen display a combination of lit lights, after which the machine stops working, this means that certain problems have arisen.

Knowing the decoding of the codes, you can quickly determine the severity of the problem and determine whether it is a consequence of user inattention or a serious breakdown has occurred that requires professional intervention.

No. 1. Malfunctions in the operation of the pressure switch

The appearance on the screen of such combinations as 1E, E7, 1C indicates deviations in the operation of the water sensor, the so-called pressure switch. On models where a display is not provided, in this case the indicators for all washes flash and the indicators for all temperature modes are lit except Bio 60°C.

The machine begins to signal that a failure has occurred literally immediately after turning it on. Most often, this breakdown requires contacting specialists, but in some cases you can fix the problem yourself.

Adjusting the amount of water added is very important for the normal operation of the washing machine. If the level switch (pressure switch) fails, the unit will not be able to perform its functions.

To eliminate violations, you should do the following:

• Disconnect the machine from the power supply for 5 minutes. If the reason was a one-time malfunction of the sensor, the unit will begin to carry out the program normally.
• It is necessary to check all contacts from the pressure switch to the control module. It is likely that the cause of the error lies in the disconnection of one of the connectors.
• In order to detect the problem, you need to check the condition of the tube connecting the water level sensor to the pressure sampling chamber. It may have bent or fallen off. To correct the error, you must return it to its original position.

If the above work has been done and the code still appears on the display, it is better to contact a service center and entrust the repair to specialists.

No. 2. Problems with the tachometer of the washing machine

Codes 3E, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4, 8E, 8E1, 8C, 8C1, EA may appear on the screen as a result of a tachometer error. This small device is responsible for making the engine perform a certain number of revolutions.

On models without a display, in such cases, the washing modes will flash and the temperature indicators 40°C and Bio 60°C will light up.

Probable reasons:

• The drum is loaded with a quantity of laundry whose weight exceeds the established norm and the engine simply cannot pull such a load. If this is the clue, then after removing some of the washable items and restarting the device continues to work normally.
• The demonstration of the described error code in Samsung washing machines may occur due to a random failure. To check the option, you need to turn off the machine from the outlet and turn it on again after a couple of minutes.

If the restart was successful, there is no reason to worry.

You can determine the impending failure of the tachometer by poorly wrung out laundry, slow rotation of the drum during spinning or its complete stop, unstable rotation speed during washing

No. 3. Problems with the water supply system

How to decipher errors 4E, 4C or E1 ? If during washing or rinsing the machine stops executing the program and the indicated flashing combinations appear on the display, this is a message that water has stopped flowing into the laundry drum. On models without a screen, in this case, the indicator lights for washing modes and minimum temperature light up.

There may be several reasons for the error:

• The inlet hose through which water enters the machine is jammed with something.
• The filter located at the outlet of the same hose is clogged.
• The user simply forgot to open the water supply valve.
• The pressure is too low.
• There is no cold water in the system.

To accurately determine the cause, you should restart the program and listen to the sound of water pouring in.

The filter through which the water passes prevents contaminants of organic and mineral origin from entering the tank of the machine. Even small particles lingering on its mesh can prevent the washer from functioning normally.

Further actions depend entirely on the presence or absence of sound:

1. If it is heard, but the machine stops and continues to indicate an error, perhaps the drum is overloaded or things are being washed that absorb almost all the water from the tank.
2. When you can clearly hear that water is flowing, the weight of the laundry corresponds to the standards specified in the instructions and the fabric does not absorb much water, but the flashing display still indicates an error, you need to check the water pressure. Most likely he is weak.

If there is no sound of water pouring in when the supply tap is open and the pressure in the system is normal, the following actions should be taken: clean the filter, reboot the control unit by unplugging it for 15 minutes, then plug the machine into the outlet and restart the same washing mode.

The filter of the water intake system in the machine needs to be cleaned periodically. Unscheduled inspection and cleaning is carried out if there is no water in the tank when work is activated, the tap is open and there is normal pressure in the water supply

No. 4. Failure of the drainage system

What to do if code 5E or E2 ? In models without a display, the machine signals by flashing all washing modes and illuminating the temperature indicator at 40°C. The appearance of an error indicates problems with draining water.

The reasons for the appearance of the code may be as follows:

• The hose through which the machine drains water is clogged or kinked. After cleaning or returning the hose to its normal position, normal operation of the unit is restored.
• The drain filter is clogged. To check the version, you need to remove it, clean it, wash it and screw it back in.
• The siphon located where the machine connects to the sewer is clogged. To eliminate this problem, you need to disconnect the drain hose from the connection to the waste pipe, immerse it in some container, start the program and wait for the water to drain. If it flows unhindered, you need to urgently clean the siphon.

The machine may generate this error if the contacts of the drain pump come loose. After they are tightly connected, the code does not appear on the screen.

Cleaning the drain filter from dirt is not at all difficult. If you regularly perform this procedure, unscrewing it will not require much effort. In addition to dirt and lint, you can find small objects that got into the machine along with the laundry: buttons, coins

A one-time failure in the system can also cause the error to be demonstrated. To check this, you need to turn off the device and turn it on again after 10-15 minutes.

No. 5. Reaction to power surges

How to determine the causes of errors Uc, 9C, 9E1, 9E2 and eliminate them? These numbers and letters can appear at any time during program execution. They mean a lack or excess of voltage in the network for a few seconds. Essentially, this is a voltage control that protects electrical components.

If an error appeared on the screen and then quickly disappeared, the network surge was short-lived. In this case, you do not need to do anything. If the code appears on the screen for a long time, it may indicate problems with the electrical network.

The reasons for signal reflection may be the following:

• Regular power failures in the network. In case of such problems, it is worth installing a stabilizer.
• Failure in the voltage control system. In this case, it is enough to restart the program by turning the washing machine off and on.
• Using a low-quality extension cord to connect the unit to the network can also cause an error to occur. Replacing it will solve the problem.

Very often, a voltage control error is displayed on the display in the case of poor-quality wiring, an old socket, etc. After replacing these elements, everything falls into place.

This group of errors indicates problems with the supply of electricity. Samsung washing machines are sensitive to overvoltage and undervoltage and instability of current supply

No. 6. One-time malfunction of the machine

How to fix error AE, AC, 13E ? The listed error codes appear if communication between control boards is interrupted, the function of which is to receive information from numerous sensors, process it and issue commands to the executing mechanisms.

You can correct the error by disconnecting the device from the network. If this was a one-time failure, the machine will work normally when restarted.

The control board can be called the “brain” of the washing machine, ensuring the sequence of certain actions in accordance with the program selected by the consumer. Only a professional can diagnose microcircuit problems

If, after a shutdown, the code appears on the screen again, you need to call a technician for an accurate diagnosis.

No. 7. Accidents in the control system

What do codes 6E, Eb, bE, bE1, bE2, bE3 ? On models without a display, in the event of this error, all washing mode lights and all temperature indicators turn on, except 60°C.

There are several reasons for this error to appear:

• Problems with the triac, which is responsible for the operation of the machine's engine. Normally, he turns it on and off and sets the desired speed.
• Problems with the operation of the washing machine buttons.
• Problems in the control module.

You can try to fix the error yourself. First, disconnect the device from the network and turn it on again. If rebooting helped, it was a one-time error.

When this group of errors is displayed, the breakdowns are confined to the control system. This may be a malfunction of the triac, relay, total station, controls or control board

The numbers on the display may indicate sticking or, conversely, lack of contact of one of the buttons on the control panel. To troubleshoot problems, click the buttons several times or hold them down. The indicated coding may indicate an overload of the electrical outlet or its malfunction. When replaced with a new one, the machine starts working well again.

No. 8. Errors in operating modes

This segment of problems is indicated by the symbols CE, AC, 4C2 . On models without screens, a similar error is reflected by the blinking of all washing modes and the light on the temperature indicator button located at the very top. In this case, the code indicates that the water temperature has been exceeded.

You must connect the washing unit to the water supply and sewerage strictly according to the rules. If something is unclear, it is better to consult a specialist

To correct the error, the first thing you need to do is check whether the inlet hose is connected to the hot water pipe. If this is all right, you should restart the machine. In case of a one-time failure, it will work normally.

No. 9. Improper preparation for washing

How to react to combinations DE, DE1, DE2, DC, DC1, DC2, ED ? Units without screens react to an error by flashing all washing modes and temperatures. The combination shown means the door is not closed.

Eliminating the error is simple - you should check the condition of the car door. Perhaps a piece of thread entangled in the hook or a lock is interfering with the mechanism. Perhaps one of the door parts is bent.

To restore the operation of the washing machine after inspecting and identifying an open door, you will need to close the door tightly and restart the program

What to do - H1, H2, HE, HE1, HE2, HC, HC1, HC2, E5, E6 ? On the machine panel, where the display is not provided, the washing indicators are turned on, as well as the second from the top and the lowest temperature indicators. It should be noted that when operating without heating, the error does not appear.

There are two main reasons for the error:

• The unit is not properly connected to the electrical network.
• The heating element (heating element) does not work.

If you try to correct the situation yourself, you should check that the unit is connected correctly to the electrical network. If you use an extension cord, it is better to replace it with a new one or connect directly.

Usually the failure code appears after 10-15 minutes of washing, but in some cases it happens at the very beginning, from the first seconds. If the error is displayed at other times, it is most likely a one-time failure

If, as a result of the actions taken, the machine again indicates problems, you should contact a professional.

What does the appearance of the combination LE, LC, E9 ? Machines without a screen indicate problems with lit washing buttons and temperature indicators located at the very bottom and top.

This error appears on the screen when water leaks from the unit. There are several known reasons for its appearance:

• The drain hose is below the required level.
• It is not connected to the sewer system correctly.
• Water leaks through a hole or crack in the tank.

To troubleshoot problems, follow these steps:

1. Disconnect the unit from the network.
2. Check the position of the drain hose. Normally, it should first go up and then go down.
3. Check if the drain filter is open. It can also leak.
4. Disconnect the drain hose from the drain and place its end in a sink or other container.

Then you should restart the device. If everything went well, the cause has been eliminated.

UE, UB, E4 appears on the display ? In this case, on the control panel without a display, all washing modes and the temperature indicator second from the top are blinking. The combination indicates the machine is having difficulty distributing laundry evenly before spinning.

Codes UE, UB, E4 indicate that the machine is having difficulty spinning washed clothes, which happens due to violation of the rules for loading things into the machine drum

To correct the situation, you need to do the following:

1. Drain the water from the tank.
2. Disconnect the machine from the power supply.
3. After waiting 15 minutes, open the door.
4. After untangling the piled laundry, distribute it evenly throughout the tank.
5. Close the door and start further execution of the program.

In some cases, after the manipulations have been carried out, the machine continues to operate normally.

No. 10. Damage to the unit's temperature sensor

What to do if tE, Ec, tc ? If the machine is not equipped with a display, in the event of an identical malfunction, all washing modes and the “Bio 60 °C” and “60 °C” temperature indicators light up on the control panel of the Samsung washing machine.

The error indicates a problem with the temperature sensor responsible for measuring the water temperature in the unit.

The temperature sensor regulates both the switching on of the heating element in the machine and its switching off after the water has heated to a certain temperature. If it fails, the water may either not heat up at all or boil

You can fix the breakdown yourself by overloading. If this action does not bring any results, you need to contact the service center. Most likely, you will need to replace the sensor or heating element.

No. 11. Signal of increased foaming

The appearance of the combinations Sud (5ud) or Sd (5d) on the screen indicates that there is too much foam in the tank. Most often this happens due to the use of a powder that is not suitable for washing in an automatic machine.

Excessive foaming is typical when using detergents for hand washing. Foam can penetrate the electrical part of the unit and create conditions for a short circuit. Determining whether a powder is suitable for washing in an automatic machine or not is very simple - this is always indicated on the packaging

The amount of detergent is also easy to calculate: 1 tbsp is considered the norm. per 1 kg of dry laundry.

In this case, no action needs to be taken. After the foam has settled, the unit will automatically continue washing.

We also recommend reading our other article, where we told you how to deal with typical problems with a Samsung washing machine. Read on for more details.

Candy washing machine error codes

E01 - The system has detected a malfunction of the CM door locking device (the hatch does not lock, the indicators do not light up) E02 - Alarm about problems in the water filling system (the water level does not reach or exceed the nominal level), possible reasons: valve malfunction, clogged filter E03 - Alarm about problems in the water drainage system (there is no drainage or the drainage time has been exceeded) E04 - Signal about problems in the water filling system (the water level exceeds the established norm) E05 - The system signals about problems with the temperature sensor - there is no water heating, washing does not stop E07 - The system signals about problems with the drive motor - the tachogenerator is faulty E09 - The system signals problems with the drive motor (the shaft does not rotate) - problems with control

Instructions for diagnosing washing machine faults

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Error codes for ASKO washing machines

E 01, “Motor fault” - General error: there is a problem with the drive drive E 02, “Water inlet fault” - Problems with water intake E 03, “Draining fault” - Problems draining water E 04 - CM cannot provide sufficient water supply (it is recommended to check the condition of the hoses and filters) E 05, E 06 — There are problems with water heating “Door lock fault” — Check the condition of the locking hatch (the door is not closed tightly enough) “Floaming” — The system signals increased foaming “Overfilling”, “Over” flov" - Notification of excess water level (overflow) in the working tank SM "Termistor fault" - Temperature sensor faulty "Pressure sensor error" - Water level sensor faulty

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

Error codes for SAMSUNG washing machines

E 1 — An error occurred when filling water E 2 — SM notifies about problems that arose when draining water from the system (the time for draining water does not correspond to that set by the manufacturer) E 3 — The system warns that when pouring water the “Overflow” level DE has been reached, DOOR - Check the hatch locking (the door is not closed tightly enough) E 4 - The amount of loaded laundry in the working drum does not correspond to the established standards E5, E6 - Problems associated with water heating E7 - The water level sensor does not function E 8 - The temperature regime is not maintained (t0 water does not meet the established standard) E 9 - This message will appear if the system has detected a water leak or has spontaneously drained 4 times in a row (to a level safe for the heater)

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

Error interpretation

On a Samsung washing machine, the screen periodically shows a number of codes indicating problems.

Error codes for LG washing machines

PE - An error has been detected in the operation of the water level sensor FE - The system reports that the working tank is overfilled with water dE - Door lock: check whether the hatch is closed tightly enough IE - Problems with water intake (CM cannot draw water into the tank) OE - Problems with draining (check the condition of the hose and filter) UE - Drum malfunction (balance imbalance) tE - The temperature regime is violated LE - An error has been detected in the locking mechanism CE - The system notifies that the drive motor is overloaded E3 - The system cannot detect the load AE - Failure in the CM auto-shutdown system E1 - Water leakage detected in the pan HE - Failure of the heating element SE - Error detected in the drive motor switch (Hall sensor)

Instructions for diagnosing washing machine faults

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Serious problems with the machine

Water is draining

Errors in Samsung LE, LC, E9 washing machines are considered very serious. They arise for several reasons. First of all, experts say that it is worth checking the drain hose. Sometimes it lies very low. Many people do not always connect the tube correctly when installing the machine.

Damage to the tank is another reason for the error to occur. If there is a hole on it, then water will certainly flow out.

Trouble with the car motor

If errors 3E, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4, EA occur, the motor should be checked.

When it is overloaded, the machine is blocked. In some cases, the cause of such a breakdown is a foreign object that interferes with the operation of the engine. You should also make sure that the drum is not overloaded. In any case, the electric motor will have to be inspected and possibly completely replaced.

Unstable voltage in the electrical network

When problems occur on the network, errors UC, 9C are always shown on the display. The voltage may rise or fall sharply. The standard model has an overload parameter of 20V.

Water got into the bottom of the car

The cause of errors LE1, LC1 may be the following:

1. water leaking from the container,
2. damage to the drain filter,
3. water leakage from the internal connecting hoses,
4. cuff damage.

It is not possible to fix this problem on your own. The owner of the model is obliged to contact the service center, and they will always carry out diagnostics and sort it out.

There is no signal from the temperature sensor

If codes TE, TE1, TE2, TE3, TC, TC1, TC2, TC3, TC4, EC appear on the washing machine, then you should immediately check the temperature sensor. On some models the problem is with the wiring. In the event of such a malfunction, the device immediately turns off. Next, the sensor must be unscrewed and diagnosed.

There is a lot of water in the car

If the drain hose is connected incorrectly, problems with water intake may occur. This will be indicated by the inscriptions 0E, 0F, 0C, E3 on the display. The washing machine is unable to wash and the operation stops immediately. If there is a breakdown, the tube and the valve are checked. Sometimes it gets stuck open.

No signal from level sensor

The water level sensor is an important part of any washing machine. If it breaks down, the device refuses to work 1E, 1C, E7.

Water level sensor

KAISER washing machine error codes

E 01 - The system did not receive a signal to close the hatch from the limit switch of the locking lock - the washing will be stopped. E 02 - This code will appear if the filling time of the working tank exceeded 2 minutes. In this case, the SM continues the washing program, but blocks the filling mode above the nominal level (an error is issued after the washing operation is completed). E 03 - Draining the water took more than 1.5 minutes. At the same time, the washing continues, the SM automatically reduces the spin speed to 400 rpm and issues an error code at the end of the program. E 04 - Problems with water filling: if a problem is detected (the level sensor detects “Tank overflow”), the system stops washing, displays an error code and starts the drain pump. If the pressure switch gives the “Empty tank” signal, the drain pump automatically turns off; otherwise, the pump continues to operate. E 05 - Problems with filling water: an error is displayed if, after 10 minutes from the moment the working tank is filled, the system does not receive the “Nominal level” sensor signal. The wash stops. E 06 - Problems with draining water: an error is displayed if, after 10 minutes of operation, the drain pump does not receive the “Empty tank” sensor signal. The wash stops. E 07 - A water leak has been detected in the system into the lubrication pan (the Aqva Stop mechanism is activated). The washing stops and the drain pump turns on, which runs until the “Empty tank” signal is received.

E 08 - CM warns that the power supply parameters do not correspond to the norm (the manufacturer recommends a voltage of 190-253 V with a frequency of 50-60 Hz) E 11 - Malfunction in the hatch locking system, washing is interrupted E 21 - Problems have arisen in the drive system (no signals from the tachogenerator). Washing is interrupted E 22 - The system detects unauthorized rotation of the drive motor (in the absence of a start command). Washing stops E 31 - A malfunction of the temperature sensor occurs (short circuit in the circuit). The error is displayed after the completion of the washing program E 32 - A malfunction of the temperature sensor has occurred (open circuit). The error is displayed after the completion of the washing program E 42 - Malfunction - after the washing is completed, the hatch is locked for more than two minutes

Instructions for diagnosing washing machine faults

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How to find and fix the problem

What to do if error 5e appears in a Samsung washing machine? First, manually drain the water from the drum. The emergency drain procedure is described in detail in the instructions for the equipment. After this, remove the unrinsed laundry. Now we begin to look for the reason why the problem could appear and take action:

• The error appears due to a software glitch. To eliminate this, we try to unplug the unit from the outlet for 15 minutes, and then connect it. The glitch should go away.
• If the filter is clogged, you can remove it and wash it yourself. First, open the small hatch on the machine - most often it is located in the lower right corner of the body. You should first place a rag under the bottom so as not to flood the floor. Having opened the hatch, carefully unscrew the filter itself, rotating it counterclockwise. All that remains to be done is to rinse it and put it back in its original place.
• A clogged siphon or its connection with the drain hose is easy to check. We disconnect the hose, lower it into an empty bucket or other container and recheck the machine to see if it can drain the water.

  
  To do this, just start the wash, wait until the drum is filled with water and immediately authorize draining. If it works, the reason has been found, we disassemble and clean the siphon.

• The blockage inside the hose itself is also easy to check yourself. First, we check it for kinks and pinches, then try to disconnect it and manually let water through it. Difficulties arise due to the hose being too long. When such hoses are deliberately lengthened due to a distant drain location, blockages are more common.
• The contacts on the drain pump may have come loose. Then you need to carefully check if there are any disconnected wires. They move away due to shocks, for example, after transporting the device.

In other cases, a breakdown occurs. It is not recommended to do anything on your own - all that remains is to send the equipment for repair.

How to hang the door of a two-chamber Samsung refrigerator

SM with control system EWM1000

E 11 — Problems with filling water (the required level in the working tank was not reached within the time set by the manufacturer) E 13 — The system detected a water leak in the SM pan E 21 — Problems with draining: water was not removed from the working tank within 10 minutes E 23 - Problems with draining: the system has detected a breakdown of the triac (control element) of the drain pump E 24 - Problems with draining: the system has detected malfunctions in the operation of the triac circuit of the drain pump E 33 - The system signals faulty (inconsistent) operation of the water level sensors (level 1 sensor and a sensor warning against turning on the heating element in the absence of the required amount of water) E 35 - Problems with filling water: in fact, the water level in the working tank is higher than permissible E 36 - Failure of the sensor warning against turning on the heating element in the absence of the required amount of water (AB S) E 37 — Failure of the water level sensor I (L1 S) E 39 — Failure of the water overflow level sensor (HV 1 S) E 41 — An error notifies that the SM door is open or not tightly closed E 42 — The system has detected a malfunction of the hatch lock E 43 — Failure of the control element (triac) of the locking lock E 44 - A breakdown of the hatch closing sensor has been detected E 45 - The system signals detected violations in the control circuit of the hatch lock (in the electronic controller) E 51 - Problems with the drive motor (short circuit of the control element - triac) E 52 - Lack of contact between the electronic controller and the tachogenerator E 53 - The system signals detected violations in the control circuit of the drive motor (in the electronic controller) E 54 - Sticking of one of the two contact groups of the reversing relay of the drive motor is detected E 61 - Temperature violation: when heating, the water does not reach the temperature set by the program within the standard time E 62 — Violation of the temperature regime: when heating, the water reached a value above +880C in 5 minutes E 66 — A malfunction of the heating element relay was detected E 71 — The system notifies about inadequate operation of the temperature sensor (increased resistance) E 82 - Problems were detected in the operation of the selector (device for selecting programs and cycles) E 83 - An error was detected when reading data from the selector (the code is displayed only in diagnostic mode) E 93 - A configuration error was detected.

Instructions for diagnosing washing machine faults

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SM with control system EWM2000

E 11 — Signal of problems with water filling when washing clothes E 11 — Signal of problems with water filling when drying clothes E 21 — Signal of problems with draining water E22 — Signal of problems with draining water in drying mode E31, E32, E33 , E34 - Signal about problems associated with inconsistent operation of level sensors (prossostats) E41, E42, E43, E44, E45 - Signal about malfunctions in the hatch locking system E51 - The system signals about malfunctions in the control element of the drive motor E52 - A malfunction has been detected in the operation of the tachogenerator E53 — A malfunction was detected in the operation of the electric motor control system E54 — A malfunction was detected in the operation of one of the relays of the electronic controller E61 — Violation of the temperature regime: the system recorded slow heating of water in the working tank E62 — Violation of the temperature regime: the system recorded an unregulated high temperature of water in the working tank E63 — The system displays problems with the operation of the CM in drying mode (insufficient heating) E64 - The system displays problems with the operation of the CM in drying mode (overheating)

Instructions for diagnosing washing machine faults

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SM RA series

E01 - Door lock malfunction (no locking). The washing program is interrupted (if there is no blocking - after 2 seconds, if the limit switch does not work - after 10 seconds) E02 - Malfunction of the water level sensor: there is no signal about reaching the first water level, washing stops. E03 - Malfunction of the drain system: there is no signal from the sensor about the lack of water. The SM blocks the hatch until the unit is completely turned off. E04 - Working tank overflow: in this case, the SM automatically interrupts the wash and turns on the drain pump. The hatch remains locked until the car is completely turned off. E05 - The system signals violations in the operation of the temperature sensor: the water heats up by less than 40 after 10 minutes of operation of the heating element (due to a short circuit or break) or does not meet program standards. Washing continues without heating the water. E07 - The system detects in the washing mode the absence of contact of the control element (electronic controller) with the tachogenerator. The wash stops. E08 - The system detects in spin mode the absence of contact of the control element with the tachogenerator. Stop the cycle. E10 - The system detects a mismatch in the parameters of the supply network (voltage, frequency). The wash stops. E11 - A malfunction (short circuit) has been detected in the control element (triac) of the drive motor. The wash stops. E12 - The system detects a water leak into the SM pan (thanks to signals from the AQUA STOP sensor). The drain pump is activated and the hatch lock is blocked. The door opens after receiving the “Empty Tank” signal. E14 - Malfunction of the electronic controller. The wash stops. E15 - When turning on the power or after selecting a washing mode, a malfunction of the electronic controller was detected.

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

Main types of errors

Most often, the display of modern Samsung washing machines displays a problem in which the first letter in the code is H, followed by numbers. (For older models manufactured before 2007, the first letter will be E).

If errors occur in the Samsung washing machine HE2, HE1, HE, H1, H2, then the unit has a problem with water heating, for example, it is not there at all, or it is too strong. Typically, HE1 or H1 errors appear in the following cases:

• high heating speed – a temperature of 40 degrees is reached in less than 2 minutes;
• water heats up to a temperature of 95 and above in any mode.

On a note! Error H2 or HE2 occurs if the water heats up by less than 2 degrees within 10 minutes.

SM RS series

E01 - The system signals the absence of a control signal about the activation of the door lock E02 - Signal about problems with filling water (the time for filling the working tank to the nominal level exceeded 2 minutes) E03 - Signal about problems with draining water (the time for draining water from the working tank exceeded 1 ,5 min) E04 - Signal about problems with filling water (the pressure switch gives a signal that the working tank is overfilled) E05 - Signal about problems with filling water (the time it took to fill the working tank to the nominal level exceeded 10 minutes) E06 - Signal about problems with draining water ( for 10 minutes the “Empty tank” signal has not been received from the pressure stat) E07 - The system detects a water leak into the SM pan (thanks to the signals from the AQUA STOP sensor). E08 - The system detects a mismatch in the parameters of the supply network (voltage, frequency). E09 — Excessive foam formation in the “spin” mode, which the system could not cope with E11 — The system reports a malfunction of the triac (control element) of the power circuit of the hatch locking mechanism E21 — Malfunction of the drive motor (no connection with the tachogenerator, blocking the operation of the motor) E22 — Drive motor malfunction (unauthorized rotation) E31 — Temperature sensor malfunction detected (short circuit) E32 — Temperature sensor malfunction detected (open circuit) E42 — Locking mechanism malfunction E52 — Autonomous machine memory malfunction

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

HANSA

E01 - there is no control signal for closing the door.
E11 - malfunction in the triac of the door lock power circuit. E02 - the tank fills with water to the desired level in more than two minutes. E05 - the tank fills to the desired level in more than ten minutes. E03 - water drain time exceeded 1.5 minutes. E06 - 10 minutes have passed since the water was drained, but the pressure switch does not give the “tank empty” signal. E09 - during the spin cycle, too much foam arose, which could not be removed. E04 - signal that the tank is full of water. E31 - short circuit in the temperature sensor. E32 - break in the temperature sensor. E21 - drive motor blocked. EOB - power supply parameters are violated. E22 - signal that the drive motor rotates without a command. EO7 - the AquaStop water sensor detected a water leak into the pan. E42 - the program is completed, but the door remains locked for more than two minutes. E52 - memory failure. It’s so good to have a cheat sheet that will help you out. Now you know what to do if your washing machine gives an error. Save the article so as not to lose it. Good luck!

Error codes for GORENJE washing machines

F1 - The CM is trying to tell you that there is a break or short circuit in the temperature sensor circuit F2 - This code notifies that the required amount of water has not entered the tank within the time set by the manufacturer (check the condition of the hose and filter on the water supply) F31 - Notification that the electronic controller does not receive signals (problems with the tachogenerator) F32 - Problems in the drive motor control system F4 - (temperature mode) This code notifies that within the time set by the manufacturer, the temperature of the water in the working tank has not warmed up to the specified level F41 - In this case, the actual temperature of the water in the tank has risen above the permissible value F43 - The SM reports that the rate of increase in the water temperature does not correspond to the norm (above the permissible value) F5 - Problems with draining: in this case, the SM cannot ensure the drainage of water or within the allotted period of time, the mechanism was unable to reach the “Empty tank” position F61 — The CM was unable to ensure the specified drum rotation speed in the “Spin” mode F63 — There were problems with control: the electronic controller does not receive signals from the electronic mechanism of the drive motor

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

Error codes for Atlant washing machines

“door” - Everything is simple here: problems with the door - you might not have closed it tightly enough, so the machine does not want to wash. But this inscription may also indicate a malfunction of the electric lock, and in the most severe cases, problems with the electronic module. F2 - Having issued such a code, the machine reports that there are problems with the temperature sensor (the most “harmless” option), with the heating element or with the control module. F4 - The washing machine does not drain water. You should make sure that the drain hose is connected correctly, check that the drain pump filter is not clogged, as well as the condition of the pump itself: the impeller should rotate absolutely freely. F5 - This message may appear when water is being taken in and drained at the same time. In this case, you should check the condition of the drain hose (similar to the situation described above) and make sure that there is adequate water supply. This means sufficient pressure - the reason may lie in the supply filter (make sure it is not clogged). F6, F9, F12 - Only a master can fix the breakdown: we are talking about problems with the electric motor or electronic control F8 - There is an increased water level in the SM tank. You should pay attention to the level sensor and the condition of the solenoid valve. SEL is short for selector, i.e. interface module of your SM. The appearance of this message means that there are problems with the program switch (CM can also signal this by flashing the indicators, as usually happens at the end of the wash). F13 and F14 - There are problems with the electronic module

Instructions for diagnosing washing machine faults

Do-it-yourself washing machine repair - more than 50 detailed PHOTO INSTRUCTIONS for self-repair .

Rare breakdowns

The button on the control panel does not work

Errors BE, BE1, BE2, BE3, BC2, EB are recognized by the system very quickly. First of all, they are associated with sticking buttons. Also, sometimes the buttons don’t stick much and can be corrected manually.

Communication error

Code AE, AC, AC6 appears quite rarely. A communication error occurs when there is a fault within the control board. To test it, special equipment is required. In some models the module fails. Replacing it will cost the owner a pretty penny.

It is worth considering that you should not trust unqualified specialists in resolving the issue.

High water temperature

If the machine shows CE, AC, AC6, then you should immediately stop washing. Early models use a short inlet hose that may not be connected correctly. If a malfunction occurs, the tap must be rechecked. The water supply system will have to be shut off.

The “VRT+” sensor does not work

The VRT+ sensor plays an important role in the device. It’s interesting that failure with errors 8E, 8E1,8C, 8C1 is quite difficult to fix on your own. If the sensor is damaged, a specialist must completely check all wiring.

Drying temperature sensor does not work

This problem does not occur on all machines. This only applies to models that have a clothes drying function. When the user sees the EE code, they will have to stop washing and wait for a specialist. As a rule, replacing a temperature sensor does not take much time. The cost of the item depends on the brand of washing machine.

Dryer doesn't work

If you have a machine with a clothes drying function, the fan may sooner or later fail and FE and FC errors will appear about this. When a hair dryer breaks down, you need to be prepared that the device will have to be replaced.

The most common cause of failure is a wiring fault.

Automatic dispenser does not work

When the SDC code appears, the dispenser has failed. This element is most often replaced and cannot be repaired. It’s worth saying right away that the problem occurs in devices of the latest version that have Wi-Fi.

An automatic dispenser most often fails due to network congestion. Together with it, the control board itself may break.

Automatic dispenser wiring faulty

Each automatic dispenser has a drive from which wires come off. Without this element, the washing machine will not be able to function. If code 6C is visible, you will have to check the wiring completely. Replacing the drive usually does not take much time. If the problem lies in the wire, then you need to be prepared that the device’s control board will have to be replaced.

Lots of time until the end of the wash

When there are more than 99 minutes left until the end of the wash, error code H may appear on the screen. For example, if the system is going to finish washing in 2 hours, the code 2H will be displayed (3 hours - 3H).

High temperature inside the drum

Very high temperatures inside the drum are not allowed. If the washing machine shows the user a Hot code, then you should not immediately turn off the device. It is recommended to wait until the temperature drops.

In most cases, the inscription on the screen disappears and the user can continue washing.

Test mode enabled

Codes A0A9, B0, C0, D0, E0 indicate that the factory mode has been activated in the stylish machine. It is necessary to test a new product. In order to solve the problem, you will have to follow the instructions. First of all, the owner is required to hold down buttons such as temperature and option. Next, you should turn off the device and turn it on immediately. This procedure will have to be done several times.

“Calibration” mode started

If the washing machine enters calibration mode, the code CLB or Cb, “_ _ _” appears on the screen. A specialist can help fix this problem. It is recommended to contact the service center immediately.

Power out

When there is a sudden power cut in the house, the PoF code will appear on the display. You can fix this problem on your own without involving service center specialists. It is recommended to press the start button and most likely when the power is restored, the wash will continue.

If the power is on but you do not want to continue washing, you can pause the process by simply pressing the off button.

No connection to the motor

The BC code is associated with a motor that cannot start. If we consider the most common causes of failure, experts point primarily to the triac. To solve the problem presented, a rotation triac is inspected. All this can be done by specialists at the service center.

Door problems

The hatch door is not closed

It is recommended not to ignore the occurrence of errors DE, DE1, DE2, DC, DC1, DC2, ED. When the hatch door does not fit tightly, the washing machine cannot start. All this indicates wear of the sealing material or a breakdown of the door closing mechanism.

In such a situation, the hatch is checked for defects. On some models the door may come off. A qualified specialist will fix everything

The door is not closed or does not open

When the car shows code DC3, it means you need to pay attention to the door. The device quickly recognizes situations when the hatch remains open. The door may come off during the washing process. A blocking problem is another reason for the error to occur.

In this case, you should stop washing and turn off the model. After this, the door closing mechanism is checked. You will also have to make sure that the blocker is working.