An undoubted advantage of LG washing machines is their ability to perform self-diagnosis. If a malfunction is detected, smart household appliances display the corresponding code on the display.
Knowing how to decipher it, it will be much easier to deal with the breakdown. The article will talk about what the UE error means in LG washing machines, how to understand what causes it occurred and how to eliminate them.
What does the UE code mean that the LG washing machine produces?
The UE error appears quite often in LG washing machines. It is not always indicated in the same way, which depends on the model of the device, the year of its manufacture and the characteristics of the breakdown.
Possible options:
- capital Latin letters UE;
- lowercase and uppercase Latin letter uE;
- for machines without a display: all spin lights or LEDs numbered 1 to 6 are on.
As a rule, the code appears on the display after the machine has finished rinsing things and drained the water. Normally, after these programs the spin should start, but this does not happen. The device will make several attempts to reach the required number of revolutions for spinning, after which the UE or uE error will appear on the screen.
What does it mean? The UE error means that the LG washing machine was unable to evenly distribute the load on the drum.
If a code with a small letter u (uE) is displayed on the display, this indicates that the device has detected a load imbalance and is trying to correct it on its own by adding a little water to distribute the laundry more evenly throughout the drum. In this case, the owner of the washing machine does not need to do anything.
If after some time the user notices that the small letter u changes to a capital U, then the device was not able to solve the problem on its own. Despite all the efforts of the washing machine, the imbalance could not be eliminated.
What can you do?
You can do the following yourself:
- open the door (after unlocking), manually redistribute the items, run the shortest wash cycle with spin;
- reload the machine with other items and start washing as usual;
- level the machine on a plane (using a building level) by turning the adjustable legs;
- turn off the washing machine (completely disconnect the power), start it after 20 minutes (to reboot the control unit - a malfunction may occur in the internal program).
If, after all that has been done, the UE error occurs again during the next wash, then more detailed diagnostics are required in a service center. At best, the belt wears out, at worst, the control unit breaks down.
Reasons, what to do to solve the problem?
The UE code can indicate either minor problems or more serious problems. First of all, you need to pay attention to the frequency with which the inscription appears on the display.
If it occurs rarely, most likely there is nothing wrong with the device . If this code is frequently detected, you need to think about the fact that the equipment needs repair.
Overload or underload
Sometimes the UE code indicates a banal overload of the washing machine.
If too much laundry or a very large item, such as a blanket, was placed in it, the drum will become unbalanced. When wet, the product often clumps into a lump , so the machine cannot wring it out.
A similar situation occurs when the drum load is low. If 1-2 small items are sent for washing, the weight distribution control system will not allow the task to be completed.
The UE error that occurs is a normal reaction of the washing machine to improper operation. How to fix the situation? The drum needs to be unloaded or reloaded .
Sometimes you can correct the situation by manually distributing a large item over the drum. To do this, you need to open the hatch and spread out the product that has bunched up. Then close the door and turn on the spin cycle.
Incorrect installation
The reason for the appearance of the UE code in the LG washing machine may be its incorrect installation. To correct the situation, the following conditions must be met:
- Install the device on a flat and strong base.
- There should be a gap of at least 5-10 mm between the furniture and the walls to the machine.
- After installing the equipment, you need to use a level. If there is a skew, adjust the height of the legs. The permissible deviation angle does not exceed 2 degrees.
Rotating the legs clockwise decreases their height, and counterclockwise increases their height. Under no circumstances should the machine swing.
Malfunctions in the operation of the control unit
The UE error may appear due to a malfunction of the control unit, which often occurs against the background of power surges. To reset the error, you need to turn off the power, leave the machine in this state for 10-20 minutes , and then connect it again. If there is no change, the control board itself may be faulty.
It will not be possible to repair the electronic module on your own. To perform such work requires knowledge of how the microcircuit works. Unskilled intervention can cause the final breakdown of an expensive part. It is better to entrust this work to professionals.
Bearing failure
Bearing failure is indicated not only by the UE error, but also by other signs:
- strong noise when spinning;
- wet laundry after spinning;
- complete failure of the washing machine to spin;
- the appearance of oily stains under the machine or rusty smudges on the drum;
- drum jerking when rotating.
How to fix the problem? If the bearings are damaged or worn out, they cannot be repaired and the parts will have to be replaced. To do this, you will need to completely disassemble the device, remove the tank, unscrew it, knock out the oil seal and old bearings. Only after this can you begin installing new spare parts. A guide to replacing the bearing in an LG washing machine with your own hands is here.
Tachometer failure
The UE error in an LG washing machine may appear due to a malfunction of the tachometer . This small part is responsible for controlling the rotation speed of the drum. In this case, the code will appear constantly, both during washing and during spinning.
The Hall sensor cannot be repaired and will need to be replaced. The tachometer is installed on the drive motor. Its immovable part is mounted on the motor housing, and the magnet is located on the rotor and rotates synchronously with it.
In some models of LG washing machines, the tachometer can be found on the tank. Its second part is located on the drum pulley. To gain access to the tachometer, you will need to twist the back and top walls of the case, and sometimes the bottom of the device.
Belt wear
The UE error may appear when the belt wears out, delaminates, or stretches. This problem causes the drum to become unbalanced during rotation. Therefore, the code can be displayed on the screen during spinning and washing. He will appear constantly.
To deal with the problem, the belt will have to be replaced . You can carry out such simple repairs on your own. When a new belt is purchased, you need to twist the back wall of the machine and install it in place of the stretched part.
Possible faults requiring repair
In the table you can see a list of typical faults that cause the UE error.
The control module (programmer or electronic controller) has failed - from RUB 2,600.
This microcircuit is the “brain” of the washing machine.
Signs
LG machine does not spin every wash and shows UE error
How to fix
The control board needs to be repaired (resoldering of burnt elements) or completely replaced.
The destruction of the bearing began due to wear and moisture - from 4300 rubles.
Oil stains on the floor mean that the oil seal has also leaked, which prevents moisture from penetrating the bearing.
Signs
An LG washing machine with a long service life makes a lot of noise (especially when trying to spin), does not spin and “writes” the UE error. Black oil stains may form on the floor under the washing machine. The drum on direct drive models may jerk.
How to fix
The bearing and seals need to be replaced.
Faulty tachometer (Hall sensor) - from RUB 2,600.
The Hall sensor controls the rotation speed of the drum.
Signs
The error appears regularly at the washing, rinsing or spinning stage. In direct drive machines, the drum twitches.
How to fix
The Hall sensor needs to be replaced.
The washing machine drive belt is worn out, delaminated or stretched - from 1200 rubles.
An imbalance occurs when the drum rotates.
Signs
The LG machine does not pick up speed in spin mode, and then stops and shows UE. The error may not always appear, but quite often.
Call the master
You won't be able to handle complex repairs on your own. It is better to entrust this work to specialists. It is imperative to contact a service center if the washing machine is under warranty. However, you cannot open it, otherwise free repairs will be denied. You can find a specialist by looking at an advertisement on the Internet. They also advertise their services in newspapers.
Estimated cost of work:
- repair of the control unit – from 2600 rubles;
- replacement of bearings – from 4300 rubles;
- belt replacement – from 1200 rubles;
- replacement of tachometer – from 2600 rubles.
The price does not include the cost of the main part. You need to ask him in advance about how much the master charges for his services.
If you are contacting a private specialist for the first time, you must take precautions: do not pay the bill in advance, do not take the equipment to a repairman at home, and require documentary evidence of what work was performed.
How is the UE code deciphered?
The UE error indicates that the drum load is unbalanced. In older models produced before 2007, this problem is indicated on the display by code E4. Do not confuse this with code 4E, which indicates a problem with water supply. Usually the indication appears at 3, 7 or 9 minutes of spinning. During this time, the machine attempts to start the last stage of washing. If it fails, you see the UE code on the display.
To determine the severity of the breakdown at the initial stage, try running a single wash cycle. If the error occurs even when the drum is unloaded, the washing machine will most likely need serious repairs. The absence of a code on the display and the free start of the spin cycle after unloading the unit indicate a problem that can be easily fixed with your own hands.
Prevention of recurrence
To prevent the UE code from appearing on your LG washing machine in the future, you need to follow simple recommendations:
- Do not overload the device, do not wash items that are too bulky.
- Make sure the machine is installed correctly.
- Avoid voltage surges in the electrical network; install a voltage stabilizer.
- Operate the device in accordance with the User Manual.
- Keep equipment clean and maintain normal humidity levels in the bathroom.
How to fix the situation?
If the initial letter in the signal that appears is small, do not rush to do anything. We recommend waiting until the washing unit has completed all programmed actions. There is a possibility that nothing significant happened. But when the unit stops completely and a code of two capital letters appears, certain measures must be taken:
- open the drum of the washing machine, distribute the laundry more evenly, if it is crumpled,
- when there are a lot of things, we simply remove some by activating the spin cycle again. And if there are not enough things, then it is better to squeeze them out manually, or additionally report them,
- It wouldn’t hurt to check how level your home assistant is standing. This will require a building level,
- If the spin problem continues to beep, you can try rebooting. The machine turns off and the power cord is pulled out. After waiting about twenty minutes, you can try again to turn on the machine in spin mode.
Helpful information
Tips that will be useful to all owners of LG washing machines:
- You should not wash 1-2 items at a time. Such washing leads to premature wear of parts. The tank must be at least half full.
- For washing, you can only use automatic powders or gels. Products for manual processing of clothing are not suitable.
- After each cycle, the hatch door must be left open to allow excess moisture to escape. Dampness is the cause of most breakdowns.
You will find a lot of important and useful information about error codes for LG washing machines in this section.
Causes of UE error
Washing machine LG
The main source of this situation is improper distribution of the laundry in the drum. As a rule, it rolls into a lump in one place. The system detects this, and to protect machine components from destruction with the help of centrifugal forces, it stops work and writes a corresponding error.
To correct the situation, you just need to open the hatch and redistribute things evenly. Then restart the program.
This mainly occurs due to an excessive amount of loaded items, or they are uneven in size to each other. For example, a set of underwear and socks. This leads to the formation of lumps.
Expert opinion
I work in the household appliance repair industry. Extensive experience in restoring washing machines and dishwashers.
Ask a Question
Note that a small number of small things can also lead to imbalance. For example, one or two towels will cause a UE error. As you can see, this reason is common and easily fixable. But this does not always happen, and the reasons may be more serious.
Let's look at them:
- the tachometer generator is faulty;
- the drive belt has stretched;
- the bearing assembly is destroyed;
- failure of the electronic module.
If redistributing things did not get rid of the error, then the source is one of the above.
