The machine does not drain water: how to determine and eliminate the cause


There comes a time when even the smartest washing machine begins to act up, refusing to perform the functions assigned to it. You shouldn’t grab the phone to call a repairman if, for example, the machine doesn’t drain the water. It is more practical to spend a little time to understand the cause of the symptom, because many problems can be corrected on your own. Let's figure out why certain breakdowns happen, and which of them are easy to fix on your own.

Some breakdowns can be fixed with your own hands Source protechniky.ru

External manifestations of the problem

A malfunction in which the machine does not drain water is considered one of the most common. Such a breakdown occurs for various reasons; most of them are non-critical and quite fixable. But, no matter what causes the failure, it is externally manifested by the following violations:

  • The drain may function, but the process is extremely slow. Additionally, you may notice that the program crashed.
  • The program was running as usual, but the process was interrupted just when the drain was supposed to start. Pumping does not start, the program stands still.
  • The washing machine works selectively, “according to its mood”: with some loads it drains water regularly, with others it refuses.
  • The drain does not start during the rinse cycle, while the main wash runs without any complaints.
  • The machine blocks the spin cycle after draining.

The drain filter is hidden behind a hatch on the front door
The drain filter is hidden behind a hatch on the front door Source lenremont.ru

Range of possible breakdowns

If you notice inadequate pumping of water from the tank, do not panic - you can solve the drainage problem in Atlanta yourself. The main thing is to promptly record deviations from the norm and try to analyze the behavior of the machine. If drainage is difficult, the machine begins to signal with the following “symptoms”:

  • slow drainage, which affects the cycle duration;
  • The machine washes properly, but stops at the draining stage;
  • failures occur periodically: water is either drained or remains in the drum;
  • when rinsing, the machine “freezes”;
  • After draining, the spin does not start.

On Atlant washing machines, if there are problems with draining, the self-diagnosis system will display error code F4.

It will not be possible to immediately say what exactly led to the delay in drainage. The range of possible causes includes several breakdowns that have the same “symptoms”. We are talking about the following problems:

  • blockage in the pipe connecting the pump and the drum;

  • the pump is clogged with a foreign object;
  • dirty drain filter;
  • broken pump;
  • clogged siphon or general sewer;
  • clogged drain hose.

To more accurately determine the nature of the breakdown, it is necessary to sequentially check all the key “points” of the drainage system. Where to start and what is needed for repairs - we will tell you in detail further.

Causes of malfunctions

Almost every housewife has encountered a situation where the machine does not drain water; There may be several reasons for this condition. Most often, the machine refuses to work due to a banal blockage that happens in different nodes:

  • There is a blockage in the drain pipe. Small debris from clothing pockets managed to clog the drain pipe connecting the washing machine tank and the drain pump. Due to the blockage, water cannot leave the tank.
  • Pump filter clogged. The pump is responsible for draining waste water into the sewer. Small debris (coins, threads, buttons, toothpicks) successfully clogs the filter and stops the operation of the system.
  • A foreign object has entered the pump. This happens if the filter was unable to catch the debris. It penetrated further, did not pass through the pump impeller into the drain hose, but jammed it.
  • There is a blockage in the drain hose. The debris successfully passed the pump, but clogged the hose through which dirty water is drained.
  • There is a blockage in the siphon. Sometimes the drain hose is connected to the sewer network through a siphon. The device extends the life of the washing machine, but, unfortunately, is not immune to clogging.


Filter clogged with threadsFilter clogged with threads Source stroy-podskazka.ru
A situation where an automatic machine does not drain water can also arise for other reasons:

  • Problems in the electronic unit. Modern washing machines are reliable units, but sometimes they cannot withstand power surges. Electronic control failure sometimes occurs for internal reasons.
  • Sometimes programming features of modes are mistaken for a breakdown (this is not typical for all models). For example, some programs do not spin automatically. In this case, the machine pauses and waits for the owner to start the spin manually.
  • The machine does not drain water and makes a humming noise. This situation indicates a malfunction of the pump responsible for pumping water. Sometimes it drains, but very slowly.
  • The length of the hose was changed after moving the unit. It is rare, but it happens that after lengthening the hose (standard length is one and a half meters), the drain disappears. This can happen if, after a long period of use, the pump’s power has decreased and it cannot pump water over a longer distance.


Clogging is possible in several placesClogging is possible in several places Source stroy-podskazka.ru
Sometimes the opposite situation occurs: the machine takes in water without stopping and immediately pumps it out. The reasons can be very different: from failure of the electronics (water level control sensor) to incorrect location of the drain hose.

Is the drain pump working well?

If the problem is a clogged pump, then the first “symptoms” of the problem could be observed several washes before the machine stopped discharging liquid altogether. The pump, in which threads, lint, and hair have accumulated, makes strange sounds during operation. If you hear a quiet, abnormal hum when draining, you may suspect a blockage or breakdown of the drain pump.

You can fix your washing machine yourself. You need to get to the pump, remove it from the housing and carefully inspect it. If you find that there are threads wound around the impeller, you should definitely clean the blades. It is also important to rinse the snail well and wipe the insides from accumulated dirt.

It is advisable to check the drain pump with a multimeter.

If the tester screen displays 0 or 1, it means the pump motor is burnt out and will need to be replaced. A three-digit number displayed on the device indicates that the problem lies not in the pump, but in the control module. In this case, a more accurate diagnosis will be needed.

does the pump work well?

Finding and eliminating the cause: procedure

By acting consistently, you can identify the reason why the machine does not drain water, fix it yourself, or (if this is not possible), prepare the unit for the arrival of the technician.

It is convenient if the machine is equipped with electronic control with display output. If the display is working properly, it means that the electronic unit is not damaged; In the event of a malfunction, an error code appears on it. All you have to do is take the instructions, find what is hidden under this code, and decide whether you can fix the problem yourself. If there is no display or no error is detected, check which program is selected and how it was launched.

Most machines have a delicate wash cycle designed for wool, lace and other delicate items. Delicate washing is characterized by a smoother and slower movement of the drum, and the spin cycle is not activated automatically.

In some models, the spin does not activate automatically
In some models, the spin is not activated automatically Source severdv.ru

See also: Catalog of companies that specialize in engineering systems (heating, water supply, sewerage and others) and related work

Before spinning (after rinsing), the washing machine stops. To complete the process, the initial mode is canceled, and then the water pumping program is turned on, following the instructions. If the previous situation is not your case, proceed in the following order:

  • Check the drain hose. It may be that water is physically unable to leave the unit because the hose is kinked or kinked.
  • Perhaps the problem is not in the washing machine, but in the sewer (or siphon, if there is one). To check the assumption, the hose is carefully disconnected, directed, for example, into a bathtub or sink and the drain mode is started. If it works, the reason has been found; All that remains is to fix it or call a specialist.

If previous efforts did not correct the situation, restart the machine: turn it off for a quarter of an hour, and then try again to start the pumping program. If it does not work, then the cause of the malfunction lies in the machine itself. Before starting to diagnose and correct them, it is recommended to disconnect the device from the network, take out things and drain the water. If you don’t do this, you will have to not only look for and fix the problem, but also get rid of the unpleasant odor.

The position of the drain hose affects the pumping of water
The position of the drain hose affects the pumping of water Source sitysun.ru

Features of Beko washing machines

The Turkish brand has proven itself quite well in the Russian household appliances market. Compared to other global companies, the manufacturer is able to offer the buyer a quality product at an affordable price. The models are distinguished by their original design and the necessary set of functions. A number of features of Beko machines can be highlighted.

  • Various sizes and capacities, allowing anyone to choose exactly the device that is most suitable in a particular case.
  • Thoughtful software set. Provides quick, hand, gentle wash, delayed start, washing of children's, dark, woolen items, cotton, shirts, soaking.
  • Economical consumption of resources. All devices are manufactured with class A+ energy efficiency, ensuring minimal energy consumption. Water consumption during washing and rinsing is also minimal.
  • Possibility to select spin speed (600, 800, 1000) and washing temperature (20, 30, 40, 60, 90 degrees).
  • Various capacities - from 4 to 7 kg.
  • The safety of the system has been thoroughly developed: complete protection against leaks and children.
  • When purchasing such equipment, you pay for the washing machine, and not for the brand.

Article on the topic: How to clean a vacuum cleaner pipe

Video description

How to drain water from the machine in the following video:

Last Possibility: Drain Pipe

If the methods described above do not bring results or are not available (for example, the unit does not have an emergency hose), you can use the possibility of forced pumping through the drain pipe.

You have to resort to draining through the pipe if you were unable to use the filter. The situation indicates a clogged system, so in this case you can not only get rid of the water, but also at the same time eliminate the root cause of the machine failure. The plan is more complex and includes the following actions:

  • Remove the back wall to gain access to the pipe (in some models you need to remove the bottom). As a rule, it is located under the drum.
  • They put a flat container and thoroughly stock up on rags.

Basic information about problems can be found in the instructions
Basic information about problems can be found in the instructions Source stroy-podskazka.ru

  • The pipe is disconnected from the pump by removing the clamp.
  • If after disconnecting the water does not flow out, then there is a blockage that must be carefully removed with your fingers.

The disadvantage of this method is that it is difficult to implement for most housewives. But it allows you to completely get rid of water and, possibly, fix the damage.

Has the filter been cleaned recently?

If the drain does not work on Atlanta or any other washing machine, then first of all you need to check the drainage filter. This is a plastic spiral nozzle that protects the pump, volute and impeller from objects and debris accidentally falling into the tank. When there is too much stuck debris, drainage becomes difficult and the drum remains full. To correct the situation, it is necessary to clean the “spiral”.

Cleaning the garbage filter is a simple task that can be done by any washing machine user. You just need to follow the following instructions:

  • disconnect the machine from communications;
  • move 7-10 cm away from the wall;
  • tilt the washer back so that the front legs rise up 5-6 cm;
  • find the technical hatch in the lower right corner of the hull;

  • carefully pry off the hatch with a screwdriver and, unclamping the plastic holders, remove it;
  • find the black round cap - the garbage filter plug;
  • place a container under the cork to collect water, and cover the surrounding area with rags;
  • grab the protruding handle and unscrew the filter clockwise;
  • pull out the filter and collect the water.

Do not wash the filter in hot water - the plastic is deformed at high temperatures!

Logic will tell you what to do next. We take a dish sponge or rag and thoroughly clean the seat freed from the filter, removing a layer of scale and dirt. Then we get to work on the nozzle itself, which should be rinsed under the tap and, if necessary, treated with soap and a toothbrush. If there is too much stuck debris, then you should soak the “plastic” for 20-40 minutes in a solution of warm water and citric acid. It is forbidden to lower the spiral into boiling water - the material is deformed at high temperatures.

Briefly about the main thing

There can be many reasons why the washing machine refuses to drain water. Before calling a technician for help, it makes sense to understand the nature of the faults, because most breakdowns are minor and can be easily fixed with your own hands.

A drainage problem occurs due to a blockage that occurs in the pump, impeller, drain hose or siphon. The pump itself or the electronic unit may be problematic; sometimes the reason lies in a change in the length of the hose. In any case, before doing diagnostics, it is recommended to drain the water and remove things from the tank; There are five ways to do this.

Air in the pump

This situation is rare, but may be the reason for the water not draining. At the same time, the machine hums, but no water is pumped out. It is necessary to get rid of the air lock. The best way is to place the drain hose on the floor. However, it should not rise high. Start the water drain program. As soon as liquid comes out, lift the end of the hose and lower it, for example, into a bathtub.

SMA drain pump

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