Washing machine buttons do not work: causes of breakdowns

The most vulnerable elements of any washing machine are the toggle switches, levers, buttons and keys located on the front outer side of the device. These elements are regularly exposed to mechanical stress and therefore often stop functioning. Why the buttons on a washing machine stop working, and what consequences this type of breakdown entails, we will look into in detail in the following sections of the article.

Buttons melted

Buttons melted

Why do the buttons stop working?

Damage to control keys can manifest itself in different ways: buttons can become stuck, not respond to pressing, fall out, or stick. The most common reasons for button failure are the following:

  1. When operating the device, the control key was pressed too hard;
  2. The buttons are very dirty. The keys can become clogged with anything: washing powder, liquid and sticky conditioner, or some foreign substance spilled onto the key.
  3. The control levers are worn out from constant or long-term use of the washing unit.

Note: if the start button on the washing machine does not work and the breakdown occurred literally immediately after purchase, the unit should be exchanged in the store for a better model. Because the breakdown of buttons in the first year of operation of the device is clear evidence of a manufacturing defect.

Buttons get stuck

Buttons get stuck

The washing machine turned on, but the wash does not start

The washing program does not start, although the indicator lights work as normal

Make sure the hatch is tightly closed after loading laundry. Otherwise, a special protective mechanism will not allow the drum to be filled with water. Then make sure that the hatch is blocked after the program starts. If the door just latches, check to see if it has power. The current is supplied, but the hatch is not blocked? Then the locking device will have to be replaced.

Watch the drum fill with water. The presence of unusual sounds or complete silence indicate that water is difficult to get inside, and the machine simply has nothing to wash with.

Did not help? Make sure that you have selected the correct washing program (you have not pressed several buttons at the same time or accidentally poked it past). If in doubt, turn off the machine for 30-40 seconds and then turn it on again. The failure that occurred will be corrected.

The lights flash randomly or light up at the same time

In this case, look for the cause of the failure in faulty wiring. In most models LG, Indesit, Samsung, Hotpoint Ariston, Bosch. Ardo, Electrolux wires often come into contact with internal parts, which causes damage over time. Check the condition of the cables with a tester and replace the problem area.

The problem may also lie in burnt-out capacitors that should be replaced.

These simple tips will allow you to quickly and competently resolve common problems that arise in the operation of your washing machine.

Is it possible to continue to use the device without repairing the buttons?

The answer to this question is simple: everything will depend on which key has failed.

If the “start” button on the machine becomes inactive as a result of a breakdown, you simply will not be able to start the washing process.

If the toggle switches for switching the mode or water heating temperature are out of order, the quality of the wash itself will sharply decrease, and you will also not be able to wash some types of items, the washing of which requires the selection of a specific program.

As a result of the hatch lock key getting stuck or stuck, you simply will not be able to put laundry in the washing drum.

It is possible to fully use the device if some low-functional button does not respond to pressing, but professionals still advise not to try to save on repairs, but to contact a service center, since breakdown of toggle switches and control knobs is always an alarming symptom.

Calling a master: what do you need to know?

If you cannot solve the problem with a non-working Candy washing machine on your own, you should call a specialist. To do this, you should contact a company that repairs washing equipment and has been working on the market for several years.

The cost of repairs depends on the company’s pricing policy and the complexity of the repair work. For the capital, average prices are as follows:

  • replacement of the electrical wiring harness - about 2000 rubles;
  • repair of the control module – from 2000 rubles;
  • replacement of the hatch blocking device – from 1,500 rubles;
  • Replacing the washing machine power button – from 1000 rubles.

After the repair is completed, the technician performs a test run of the washing machine and issues a guarantee for the work he has done. If new parts were needed to restore functionality, their cost will be paid separately.

The button to start the washing process on an LG machine is broken: what can you do?

LG brand washing machines are valued by consumers for their quality, durability, and ease of operation. But the devices of this company sometimes break down. What to do if the buttons on the LG washing machine do not work?

If all control keys on the device are inactive, two options are possible: the electronic module in the device has failed or the device is simply not connected to the power supply. Check the availability of electricity in the apartment (house), as well as the serviceability of the socket and plug of the device. With the module, the situation will be more complicated - you are unlikely to be able to replace it yourself, you will have to take an assistant to the service center.

When the start button on an LG washing machine does not work, it is worth checking that the drum hatch is tightly closed, the presence of water in the supply tap, and re-read the instructions for the device. You may find useful suggestions in this document to resolve the issue.

Preventive measures

Failure to turn on the Kandy washing machine makes it impossible to do laundry. To prevent this problem from arising, you need to remember the following preventive measures:


  1. The washing machine must be connected through a separate socket with output to the machine.

  2. If power surges often occur in your home, it is advisable to get a voltage stabilizer and connect the washing machine through it.

This will protect the device from burning out individual elements and extend the service life of the equipment.

  • Press the power button of the machine smoothly, without using force.
  • You need to put things into the drum carefully so that they do not get caught in the door and interfere with the operation of the lock.
  • You need to close the hatch door without using force, without slamming it.
  • The washing machine should be located in a room with good ventilation. This will prevent oxidation of contacts and the development of corrosion.
  • The washing machine must be protected from the pranks of children and pets, as well as rodent attacks in the private sector.

The control keys on the Samsung washing machine failed

If the buttons on your Samsung washing machine do not work, you can carry out all the steps that were described in the previous section of the article. However, Samsung brand devices also have their own peculiarity regarding the breakdown of control keys: the keys might not break, but simply stick or become stuck (photo). There are several reasons for buttons sticking, but the main factor causing the problem is getting wet powder into the grooves or filling the button with some kind of sticky liquid.

Flooding a button is especially dangerous because if liquid gets on the control panel wires, a short circuit may occur.

Why failure of control buttons cannot be ignored

The breakdown of any key on the control panel of the device cannot be ignored, because the causes of the failure may lie not in the button itself, but in the failure of the electronic module or damage to the wires of the electrical circuit. You should be especially wary if the button to start the washing process does not function. Such problems cannot be eliminated by replacing a broken element; a full diagnostic of the device is required to ensure its functionality. If you ignore such an alarm signal, unpleasant consequences are guaranteed. And they are quite serious - a fire may even occur.

Possibility of self-repair

Even if it seems to you that there is nothing complicated in repairing control keys, do not rush to do it yourself. At a minimum, to carry out the work yourself, you must be well versed in electrical engineering and generally have at least a general understanding of the structure of washing machines. If you do not have the necessary experience and knowledge, you can touch and damage the wires in the electrical circuit of the device, and this can lead to a fire.

In addition, if you lack experience, you can damage some important element of the board and then you will have to buy a new element, and this will cost more than calling, consulting and the services of a washing machine repairman.

Repair: breakdowns and ways to eliminate the defect

If a superficial inspection of the condition of the Candy washing machine does not reveal any defects, you need to move on to the components that are involved in the process of turning on the washing machine.


But before opening the case,
you must make sure that the following conditions are met:

  1. The washing machine is not under warranty.
  2. The plug is pulled out of the socket and the device is completely de-energized.
  3. The water supply tap to the machine is closed.

If the device is under warranty, then in the event of a malfunction, you should call a technician only from the service center.

Interference filter

Washing and other household appliances have an interference filter. This is a block that is part of the electrical circuit of the washing machine itself, and is designed to dampen electromagnetic waves that can disrupt the operation of other electrical appliances in the house.

A failed noise filter stops passing current through itself. The circuit breaks and the Kandy washing machine does not turn on. This block is located under the top cover. You can check its condition using a multimeter.

If the filter is faulty, it is replaced with a new one . It is important to make all contact connections correctly. To avoid mistakes, you should photograph all connections before removing the part.

Where to find a filter in a washing machine, and what it looks like, you can watch the video:

Power button

The failure of the Candy machine's power button is not a rare failure. The cause of the failure may even be oxidation of the contacts from moisture .

To inspect the part, access it from the inside of the washer. To do this, partially disassemble the case by removing the top panel. If there is damage, the button is replaced with a new one.

Control module

The Candy control board is the “brain” of the washing machine. If the module fails, various systems may fail and the device may not even turn on. To diagnose the board you will need special tools. It is not advisable to take on such complex work without relevant experience .

Wiring


The electrical wiring in the Candy washing machine connects individual components and transmits signals from the control module and sensors.
If the electrical circuit is broken due to damaged wires, the operation of the washing machine may not even start or may be interrupted and malfunction.

To analyze the condition of the wiring, the Candy washing machine is partially disassembled, and not only the wires themselves are inspected, but also the terminals . If a defect is detected, twist it and clean the oxidized contacts. If the damage is significant, the entire cable is replaced.

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