All AEG washing machine errors - causes and repairs

Error codes for Aeg washing machines are displayed on the front panel; most often they are a combination of letters and numbers, by which it is easy to determine the type of failure. Washing machines are equipped with special sensors that allow them to carry out preliminary self-diagnosis.

That is why, when a failure occurs and execution of a built-in function or an entire program is impossible, a person sees this or that code. It is necessary for an ordinary user to know the decoding of the values, since in some cases this will help in eliminating the breakdown - if it is minor, then you can return the machine to operation on your own without contacting a service center.

Problems with water supply or drainage

Problems with water supply or drainage

Some of the most common types of breakdowns include water-related problems. It may not enter the tank or drain. The following codes indicate violations of functionality (they are displayed on the display or at the time of diagnostic measures on the specialist’s special equipment):

  • code E 11 - the washing machine did not collect a sufficient volume of water within the allotted time period to fill the container to the required level or water does not enter the tank at all. Usually, if there are no malfunctions in the functioning of the unit, all actions should take place in less than 10 minutes. In this case, before contacting the service center, you need to check whether the water is turned on and whether the drain hose is connected correctly. Another possible cause of malfunction is a broken fill valve or clogged filter,
  • code E 12 - water does not collect well during the main stage of washing - problems can be solved by analogy with the previous error, and also, in the case when during the collection of water it immediately drains, you need to additionally check whether it is correctly connected to all nodes and directly drain hose for Aeg washing machine,
  • code E 13 - there is a leak of varying intensity (water enters the tray of the washing machine or flows out onto the floor) - this can be caused by a failed drain pump (in 95% of cases a replacement is necessary), there are problems with the dispenser, hatch pipe and tank. It is recommended to seek the services of a workshop even if only drops of water are present,
  • code E 21 - water does not drain from the Aeg washing machine for more than 1 minute, the time set in the program selected for the washing process has been exceeded (up to 10 minutes). Reasons that can lead to this: clogged drain hose or its deformation, clogged drain filter, faulty pressure switch or drain hose,
  • code E 22 - water does not drain well (spin/dry stage) - causes similar to the previous failure can lead to breakdown (E 21),
  • code E 23 - failure of the control triac of the drain pump - in most cases, the problem can only be fixed in a workshop, since the reasons are the malfunction of the triac (replacement), violation of the integrity of the electrical wiring (replacement of the damaged section is required), breakdown of the drain pump (diagnosis and possible replacement of the part ), control module failure.

Errors related to the supply or pumping of water include code E 24 - in this case, disturbances appear in the control circuit of the drain pump triac. The problem can only be fixed in a workshop, since repairs will require disassembling the controller.

Codes dedicated to discharging and filling water

What to do when the machine suddenly stops functioning and notifies you of a malfunction, displaying an unknown code on the screen. First you need to understand which element of the system is damaged. First of all, we will analyze errors regarding the collection of water into the drum or the draining of waste liquid from the unit.

  1. E11 - indicates that the automatic machine was unable to fill the tank with water to the required level within a given period of time. The washing machine may display this designation due to a defect in the inlet valve, a violation of its winding, a clogged inlet hose or a filter installed at the inlet of the system. You can fix the malfunction on your own; to do this, you need to check the valve with a multimeter (the working element will show a resistance of 3.75 kOhm), clean the water intake hose and the filter.
  2. E13 – informs about water leakage from the system. In most cases, fluid leaks into the MCA pan. The unit should be examined for emergency leaks.
  3. E21 - tells the user that the washing machine did not drain the waste water within the time specified by the intelligence. There may be several reasons for such a failure: damage to the pump, clogged drain system, failure of the drain pump, defective control board. You can diagnose the drain pump using a multimeter; when checking the pump winding, the tester should show a value of 170 Ohms.
  4. E23 - warns that a malfunction has been detected in the main triac located on the unit control board. You can reset this error code, you just need to check and change the triac, or change the washer control unit.
  5. E24 - indicates a violation in the connection “control triac – drain pump”. To correct the situation, examine each section of the circuit and diagnose all elements using a multimeter.
  6. EF3 – signals the activation of the “Aqua Control” function. Another reason is a break or damage to the pump wires. You will have to replace either the pump or the pump cable.

Having figured out what problem appeared in the system, it will be easier to make repairs. The search for a broken part will instantly narrow down to one or two elements that will have to be tested.

Problems and malfunctions of sensors in the tank

faulty sensors in the tank

Owners of aeg washing machines may encounter a number of errors related to tank sensors. Their codes are as follows:

  • error code E 31 - the sensor signal exceeds the permissible level (the pressure switch is faulty) - reason: sensor malfunction (diagnosis and replacement required), the occurrence of this error in Aeg machines may also be affected by faulty contacts or the sensor circuit (needs to be restored or replaced), damage in the control module,
  • error code E 32 – irregularities in the calibration of the pressure sensor. During the draining of water, an unstable frequency passes through. The following reasons can lead to a problem: the drain hose is defective or clogged, there is a blockage in the drain filter (needs to be changed or cleaned), a blockage in the drain tract (various sections), the integrity of the wiring is compromised, the contacts are loose, there are malfunctions in the control module ,
  • error code E 33 - there is an inconsistency in the operation of the main sensors of the AEG washing machine (pressostat, heating element protection, first level sensor) - the following reasons can lead to the appearance of this code: failure of the sensors or one of them, blockage in the hydraulic system (filters, tubes ), in this case a thorough cleaning should be performed. A sudden surge in electrical voltage, even if it is brief in time, can cause a malfunction. You will need to check the functionality of the outlet to which the Aeg washing machine or extension cord is connected, and call a specialist electrician. Another common cause of malfunction is a breakdown of the power supply with leakage to the heater body. In order to get rid of it, you need to check all existing contacts and wires.

You need to pay attention to the following (frequently occurring) types of breakdowns:

  • error code E 34 – inconsistency in the operation of the pressure sensor and the anti-boiling level sensor. The problem may be due to the fact that one of the sensors has failed and requires repair or complete replacement. There could also be a blockage in the pressure sensor - in this case, you must first clean the tubes leading to it. Another reason is disturbances in the pressure switch circuit,
  • error code E 35 - it indicates that the water in the tank has crossed the permissible level. Reasons: breakdown of the water intake valve (you will need to undergo diagnostics and, if necessary, repair or replace the part). Also, the causes of failure may include a blockage that has occurred in the level sensor or a breakdown of the sensor. A malfunction of the control module leads to the display of this code on the display of the Aeg washing machine,
  • error codes E 36-37 - the heating element protection level sensor/first water level sensor does not work - solutions in each case involve replacing these parts,
  • error code E 38 - it occurs when, during rotation of the drum, a difference in the water level in the tank occurs, which is recorded by the pressure switch for 30 seconds or more. The causes of the problem may be related to a blockage that has occurred in the sensor pipe (thorough cleaning is required), or the pressure switch itself may break; this can be solved by carrying out diagnostics in a workshop and subsequent replacement.

Error codes E 39-E3A are associated with breakdowns of the water overflow sensors and the heating element relay (removable by diagnostics, repair or replacement in a workshop). You need to understand that all breakdowns that occur are not a consequence of poor quality equipment, but a normal element of operation when parts fail.

Problems with the motor and drive mechanism

The engine is one of the important elements of an automatic washing machine. If errors appear on the screen warning of any problems with the motor or drive mechanism, you need to act immediately.

  1. E51 - tells that a short circuit has occurred in the engine triac. You can reset the code by checking the functionality of the triac, and if a breakdown is detected, by replacing the non-functioning element.
  2. E52 - states that the controller unit has not received the necessary commands from the tachogenerator. Perhaps this happened due to the washer holding the coil being torn off from the surface of the tachogenerator. The situation can be corrected by changing the sensor.
  3. E53 - indicates a violation of the electric motor triac control chain. To clear the code, diagnose all connection elements.
  4. E54 – signals that the contact part of the motor reverse relay is “sticking”. Inspecting and replacing the relay will solve the problem.
  5. E55 - states that there is a break in the electric motor circuit. Checking the electrical wiring and the engine itself and, if necessary, replacing them will help eliminate the error.
  6. E56 - says that signals from the tachogenerator are not entering the system. The element needs to be replaced.
  7. E57 - warns that the supplied current has exceeded the permissible value of 15 A. One of three methods will help to cope with the problem: replacing the engine, repairing the electrical wiring, changing the module.
  8. E58 - appears when the phase current of the SMA motor becomes more than 4.5 A. The error can be cleared if you reinstall the motor, repair the wiring, or replace the module.
  9. E59 - says that the tachogenerator does not send pulses within 3 seconds after changing the drum rotation speed. It may be necessary to replace the engine, maintain and repair the electrical wiring, replace the tachogenerator with a new one, or even replace the control module.

The above problems are quite difficult to diagnose and fix, especially when working with the control board. Therefore, before carrying out diagnostics and repairs, we advise you to study this topic well, or seek the help of professional craftsmen.

Errors indicating a malfunction of the hatch

hatch malfunction

In the case when the Aeg washing machine has problems with the hatch, error codes E 41-45 are displayed on the display or screen. Problems may include:

  • the hatch closes, but sufficient density is not observed (gaps are visually visible) - code 41. In this case, you need to try closing again, if this does not help, then you need to contact a workshop,
  • The hatch is not closed at all. The problem in 90% of cases is related to the failure of the locking system. The element can be replaced in a workshop; the unit first undergoes diagnostics. The error code in this case will be E 42,
  • A problem with the hatch may arise due to the failure of the locking device (UBL). It will not be possible to correct error 43 on your own, since this element is located on the electronic controller. Since the device is complex, containing many electronic components and small parts, it will not be possible to fix the breakdown on your own; only a specialist will be able to carry out the repairs that are required in this case,
  • There is not even a weak signal that comes from the sensor that regulates the process of closing the hatch. The error code in this case will be E 44. In this case, the first steps to resolve the negative situation will be to check the contacts and, if necessary, tighten them.

Important! Particular attention should be paid to the wiring that goes to the sensors. It must be ringed carefully (special instruments are used).

If damaged areas are found, then if a person has enough knowledge, then they should be replaced. If the problem persists after this and the hatch cannot be closed, then there is a high probability that there is a malfunction in the sensor itself. Elimination involves a complete replacement of the device, which is carried out in a workshop or service center.

If code E 45 is displayed, it informs the user that there are violations in the UBL sensor circuit. The causes and main factors may be disturbances in the electronic controller. All repair and testing actions must be carried out by specialists, since the device is complex and requires special knowledge.

Errors from different categories

An error with the numerical value E5A indicates that the temperature of an element such as a cooling radiator exceeds the maximum permissible value for this part (the maximum should be no more than 88 degrees). The only way to get rid of the problem is to completely replace the failed device. For this purpose, the Aeg washing machine must be taken to a workshop, and replacement work can only be carried out by specialists.

E5V is a designation that indicates that the voltage in the DC bus is critically reduced (a value not lower than 175V is allowed). Ways to solve this problem suggest that you will need to check the internal wiring that is located in the washing machine (in the entire unit, and not in any specific segment). If the work does not bring positive results, then it is necessary to carry out diagnostics and then repair the control board or completely replace it.

Indicators E5C notifies that the voltage readings exceed the maximum permissible in this case of 430V. The solutions and algorithm of actions are similar to the previous version of the errors.

Error codes for Aeg washing machines also indicate problems that are associated with the heating element. One of the numerical designations is E61. If this data is visible on the screen, then with a high degree of probability difficulties arise due to the fact that the water in the tank does not heat up or does not reach the temperature set by the washing program. It is difficult to recognize a problem without special equipment, since the corresponding symbol is displayed only during the diagnostic process, which cannot be done at home.

A malfunction in the temperature sensor is a factor that you need to pay attention to, since it could be the cause of a problematic situation (the solution is replacement). There may also be a break in the electrical circuit responsible for controlling the heating element of the washing machine. To start eliminating it, you can ring it at home, then tighten up all the contacts. If knowledge allows, you can repair places where the wiring is damaged. If the heater burns out, then only its complete replacement will help return to normal operation.

Sensors and heating elements

heating element malfunction

Problems can arise with the heating element sensors and directly with the heating element of the washing machine itself. The E 68 value is displayed when there is an electric current leak directly through the heating element. It goes to the body of the washing unit. The main reason that can cause such a breakdown is a violation in the electrical wiring. To eliminate the malfunction, you need to replace the damaged areas. If you do not have sufficient knowledge, you should seek professional help. The heating element itself may also fail - in this case, a check of its functionality will be required, followed by repair or complete replacement.

E 69 value indicates a malfunction on the resistor of the heating element control board. The reasons may also be related to burnout in a section of the circuit (you need to first ring the wiring, then replace it). Additional problems - the thermal fuse contacts turned out to be open. The solution is to replace the damaged part. If the board is faulty, it needs to be replaced.

E 71 - problem in the operation of the temperature sensor - unacceptable resistance. Causes:

  • short circuit,
  • disconnecting contacts,
  • violations in the wiring circuit,
  • malfunction of the sensor itself,
  • failure in the main board.

Ways to solve the problem are diagnostic measures, ringing the circuit and replacing damaged areas, diagnostics and replacement of the sensor or board. Similar problems may arise when E values ​​72-73 are displayed.

Malfunctions of electronic components

electronic board malfunction

Problems may arise with an electronic component included in the washing machine. In this case, the corresponding values ​​will appear on the screen. E 91 - indicates that there was a failure in the process of transmitting information between the washing machine control module and the display to which the information is received. Causes of failure - there are damaged sections in the circuit between these two elements. Dialing and troubleshooting should be carried out.

If this does not help, you need to replace the damaged part. The imaging board may also be faulty and will require diagnostics, replacement or repair. Similar problems are observed if error code E 92 occurs. In this case, one of the reasons may be a mismatch of boards (needs replacement) or a failure in the system board (can only be fixed by service). E 93-94 is displayed - incorrect data on the configuration of the washing machine. To eliminate it, you need to specify the correct values; there may also be a malfunction in the control module - in this case, service repair is required. Error E9B - indicates that there is a violation of data exchange between the microprocessor and the memory of the washing machine. Such a breakdown can only be repaired by service.

Problems with the drying system

Breakdowns may be due to drying. Designation series Ed 1-4. The board and host system may also fail. You need to check if there is any damage in the circuit. The board may also break (require replacement). A breakdown of the resistor relay may also occur. In this case, you need to check not only the circuit, but also the contacts; the sensors may also fail. You can also find out that the dryer requires repair by reducing the quality of its functions (the laundry will be damp).

Errors in AEG washing machines (AEG)

AEG brand washing machines are an example of modern electronics for the home. This is not just a functional device, but a real “miracle of technology.”

These machines are equipped with a powerful electronic unit that recognizes the slightest problems and failures in the systems and immediately displays fault codes on the display. Therefore, if you become the happy owner of an automatic machine of this brand, rest assured that you will find out about the breakdown immediately. The SMA self-diagnosis system will inform you about it.

Since there are almost a hundred SM codes for this brand, it is difficult to remember what each of them means. To correctly recognize error codes, use our table.

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