Why do washing machines break down?
Zanussi washing machines are equipment that rarely fail due to manufacturing defects. Typically, malfunctions occur due to incorrect connections, hard water, power surges, tank overload and other violations of operating rules. Also, washing machines of this brand break down due to unqualified intervention as a result of attempts at self-repair.
Our engineers repair Zanussi washing machines at home. Troubleshooting takes about 20 minutes. Call us right now or leave a request on the website!
Prices for repairing Zanussi washing machines
| Type of repair | Price in rubles (from) | |
| Departure and diagnostics | For free * | ORDER |
| Minor repairs | 500 rub. | ORDER |
| Elimination of leaks and blockages | 500 rub. | ORDER |
| Replacing the hatch locking device (UBL) | 600 rub. | ORDER |
| Replacing the water supply valve | 600 rub. | ORDER |
| Replacing the drum drive belt | 600 rub. | ORDER |
| Replacing pipes (drain, filler) | 800 rub. | ORDER |
| Replacing the water level sensor | 800 rub. | ORDER |
| Replacing the temperature sensor | 800 rub. | ORDER |
| Replacing the drying sensor | 800 rub. | ORDER |
| Replacing the turbidity sensor | 800 rub. | ORDER |
| Replacing the laundry imbalance sensor | 800 rub. | ORDER |
| Replacing the heating element (heater) | 800 rub. | ORDER |
| Replacing the drain pump (pump) | 800 rub. | ORDER |
| Replacing the recirculation pump (pump) | 800 rub. | ORDER |
| Replacing shock absorbers in a washing machine | 1000 rub. | ORDER |
| Replacing the sealing rubber of the hatch (cuff) | 1000 rub. | ORDER |
| Replacing the drum pulley | 1000 rub. | ORDER |
| Removing the washing machine tank | 1000 rub. | ORDER |
| Replacing the bearing assembly | 1000 rub. | ORDER |
| Electronic module repair | 1000 rub. | ORDER |
| Replacing the electronic module | 1000 rub. | ORDER |
| Any complete or partial disassembly of the machine | 1000 rub. | ORDER |
| Other types of work | Negotiable | ORDER |
The table shows the lower threshold for the cost of repairing washing machines without taking into account spare parts and consumables.
The technician will determine the exact cost of repairs after performing diagnostic work. *Visit and diagnostics are free if you agree to repair. In case of refusal to repair or if the repair of the washing machine turns out to be impractical or not cost-effective, diagnostics are paid in the amount of 500 rubles.
After the repair work is carried out by the master, the necessary documents will be drawn up for you and a written guarantee will be provided.
There is also a system of discounts for you, which you can find in the DISCOUNTS section.
Get a 15% discount on zanussi washing machine repairs
Error codes for Zanussi washing machines
Some faults are difficult to notice immediately, but the electronics of Zanussi washing machines immediately detects the problem and displays a corresponding alert. Information on the most common error codes that are typical for this brand is presented below.
| Code | Decoding |
| E64 | Items overheat during drying mode |
| E91 | Electronic unit failure |
| E54 | Motor relay faulty |
| EF2 | Too much powder added |
| E53 | The part of the electronic unit responsible for controlling the motor is faulty |
| EF1 | Drain filter not working |
| E61 | The water in the tank heats up very slowly |
| E12 | Water filling does not work during drying mode |
| E51 | The seven-speed motor has failed |
You can read the error codes in more detail in the instructions for your washing machine. If a corresponding message appears on the display, it is recommended to call a specialist. The malfunction will not go away on its own.
About the features of washing machine repair
During operation of Zanussi washing machines, malfunctions sometimes occur. If the cause of the breakdown is unclear, then first a comprehensive diagnosis is carried out.
We list the signs of breakdowns that cause Zanussi washing machines to fail:
- The equipment is leaking - this feature is typical if a blockage has formed in the drain system that prevents water from draining, or if the tightness of the connections has been broken.
- The equipment has become noisy - this is usually due to improper installation; noise can also be caused by objects caught in the drum.
- The water does not drain - the cause of the breakdown may be incorrect placement of the hose or the absence of a check valve. Also, the reasons may be technical or software problems.
- Error codes for Zanussi washing machines
If the equipment refuses to carry out the commands set and does not turn on, the cause of the malfunction may be a malfunction of the electronics.
Typical faults
Approximately 90% of breakdowns occur the same in all washing machines from manufacturers of any brand.
The most common faults:
Doesn't turn on
The washing machine may not turn on due to a failure of the start button, a breakdown of the control element, or a malfunction in the interference filter.
from 400 rub.
Leaking
This usually happens with models that have been in use for a long time, given the gradual wear of the seals, but a similar problem also happens with new machines.
from 550 rub.
Doesn't drain
This malfunction is one of the most common.
The reasons may be different: from a banal blockage in the filter to a breakdown of the electronic control module of the machine. from 330 rub.
Lights are flashing
The most common case is a faulty electronic board.
Very often the board capacitors “fly” or a short circuit occurs. from 400 rub.
Does not open
Here, under no circumstances should physical force be used, as there is a risk of damaging the part, and it will not be possible to open the hatch in this way.
from 450 rub.
Doesn't wring out
Problems with the drain pump (pump) are one of the most common reasons why the washing machine does not spin.
from 350 rub.
Freezes
A freezing washing machine is a fairly common problem associated with its technical design.
from 330 rub.
Doesn't take up water
The result of a breakdown is the appearance of a corresponding error on the display or the equipment freezing due to a program failure.
from 350 rub.
The drum is dangling
A slight play in the drum is not a breakdown.
This work is provided by the manufacturer. If it begins to wobble more than before, then this indicates a problem. from 600 rub.
Common faults
Typically, the reason for contacting the Service Center is a typical malfunction. Information about the most common of them is presented below for your reference.
| The reason for petition | Possible causes of malfunctions |
| Water drain does not work | Clogged filter or failed drain pump |
| Loud noise when turning on spin mode | Bearing abrasion |
| The tank does not fill with water | Faulty inlet valve, burnt-out heating element, damaged lock switch, or plumbing problem |
| Water heating does not work | Faulty electronic unit or burnt-out heating element |
| The lights are flashing, but the machine won't turn on. | Faulty electronic unit |
| The drum does not rotate | Broken belt |
| Extraneous noise during washing | A foreign object has entered the drum |
| Water accumulation under the machine | Microcracks in the hatch cuff, hose or tank |
| Sensation of electric shock when touching the body | Electrical leakage |
| Washing machine won't turn on | The drum, selector, power cable or power button is damaged |
| The machine jumps while washing | Tank overload |
| Spin does not work | Short circuit, tank overload, settings failure, filter or drain hose clogged |
| During operation of the washing machine, the machines knock out | Low energy consumption of the RCD or defective power cord |
Every day, our engineers eliminate these and other faults by repairing Zanussi washing machines at home in Moscow. You can call a specialist on weekdays, weekends and holidays. The repair will take from 20 minutes to 2 hours.
Typical Zanussi washing machine malfunctions
Below are possible signs of a washing machine malfunction and approximate prices for repairs.
| Manifestation of malfunction | Possible causes and solutions | Cost in rubles (from) |
| Washing machine won't turn on | 1. There is no voltage in the network or outlet. 2. The SM network filter has failed. 3. Electronic module malfunction. | 600 rub. |
| The machine turns on, but the program does not start | 1. The machine door is not closed. 2. Malfunction of UBL (hatch locking device) SEE. | 600 rub. |
| Doesn't take up water | 1. The water supply tap is closed. 2. Low water pressure in the system or the water is turned off. | 600 rub. |
| Flowing, leaking | 1. Check the water supply and drain hoses for leaks. 2. If there is a leak from under the car, look for the source and check the tightness of the connections. | 600 rub. |
| Doesn't heat water | 1. The heating element (heating element) has failed. 2. Temperature sensor malfunction. 3. No voltage is supplied to the heating element from the electronic module CM. | 600 rub. |
| Doesn't spin the drum | 1. Worn or damaged drum drive belt. 2. The motor brushes are worn out. 3. Drive motor malfunction. | 600 rub. |
| Doesn't drain water | 1. Check that there is no blockage in the drain filter, pipes and hose. 2. Check the functionality of the drain pump itself. Otherwise, the pump must be replaced. 4. The defect may also be associated with a malfunction of the control module. | 600 rub. |
| Doesn't wring out | 1. There is an imbalance of laundry in the drum. 2. Worn or damaged drum drive belt. 3. Electronic module malfunction. | 800 rub. |
| Strong vibration | 1. The washing machine is not positioned correctly. 2. Wear or malfunction of shock absorbers. | 800 rub. |
| Rattles and grinds during spin cycles | 1. Coming out of the bearings and oil seal. 2. Malfunction of the bearing assembly assembly. | 1000 rub. |
| The machine blinks or shows an error code | 1. Electronic failure during the wash cycle. 2. Call a technician and reprogram the electronic module. | 1000 rub. |
This is not a complete list of faults; if you haven’t found your fault, call or fill out an online order.
The table shows the lower threshold for the cost of repairing washing machines. The technician will determine the exact cost of repairs after performing diagnostic work.
Flexible discount system
Dear Our customers, I am ready to offer you an excellent system of discounts, which is aimed at reducing the cost of repair work.
Get a discount
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How to extend the life of your washing machine
Read the recommendations of our engineers - following them will significantly increase the service life of the washing machine:
- use hard water softeners
- trust the installation of the machine only to a specialist
- do not attempt to repair it yourself
- do not overload the tank
- Before loading, check your items for foreign objects in your pockets
Use these tips in the future, and now call an engineer to repair your washing machine! Call 8(495) 213-33-33
or leave a request through a special form.
Inexpensive home repairs
Your washing machine will be repaired by a qualified engineer with special education and more than 5 years of experience. Our Service Center's warranty program covers repairs performed and parts installed by an engineer. The quality control department monitors the quality of work of our employees.
During repairs, original spare parts are used. All parts are available in our warehouse. For owners of the Muscovite Social Card and A-Iceberg discount cards, discounts are provided on all types of services. Call us right now and entrust the repair to qualified professionals with many years of experience in this field!
| Item no. | Categories of work | Standard time (in minutes) |
| 1 | Diagnostics (determination of the declared malfunction) | 20 |
| 2 | Full product diagnostics (functionality check) | 40 |
| 3 | Technical consultation | 10 |
| 4 | Maintenance | 15 |
We repair washing machines of the following brands
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We will repair all models of Zanussi washing machines
- ZWSG 7101 V
- ZWSE 680 V
- ZWSO 6100 V
- ZWY 51024 WI
- ZWY 51004 WA
- ZWSG 7101 VS
- ZWY 61025 CI
- FCS 1020 C
- ZWQ 61225 WI
- FCS 825 C
- ZWSE 6100 V
- ZWY 61204 WA
- ZWI 71201 WA
- ZWQ 61226 WI
- ZWY 61224 WI
- and others…
Why us
More than 15,000 satisfied clients
Warranty up to 36 months
More than 17,000 successful repairs
Affordable prices and discounts
The Italian company Zanussi was founded by innovative entrepreneur Antonio Zanussi in 1916. The peculiarity of household appliances of this brand is versatility, compactness and ease of operation.
provides service and repair services for Zanussi brand washing machines in Moscow and the Moscow region. We fix any malfunctions and breakdowns at the client’s home at competitive prices. We work with all models of machines of different types of loading (vertical and horizontal). We offer competitive prices and high quality services:
- urgent visit of a specialist to the customer’s home;
- high-quality repairs on the same day of contact with replacement of faulty parts with original Zanussi (or suitable analogues);
- free diagnostics of the causes of problems with the unit;
- low prices and discounts for service clients up to 30%;
- guarantees up to 3 years.
Do not repair your Zanussi washing machine yourself unless you are a specialist. Failure to comply with the technology can lead to damage to expensive components of the unit. You can call our service center technician by phone or through an online application (a 15% discount is provided when ordering through the website).
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