All Haier washing machine error codes and their causes

All error codes for the Haier washing machine. Chinese brand SMAs are becoming popular due to their affordable price and excellent quality. It is worth noting that the company recently bought the Italian Candy manufacturer. Which, in turn, owns a plant in the city of Kirov, where washing machines are produced.

All Haier washing machines are equipped with an advanced diagnostic system and informing users about faults. If there is a display, the code is displayed on it. If absent, a light indication occurs. In addition to deciphering the errors, recommendations are given on how to fix the problem yourself.

1,ERR1,ERROR1,E2 2,ERR2,ERROR2,E1 3,ERR3,ERROR3 4,ERR4,ERROR4 5,ERR5,ERROR5,E4 6,ERR6,ERROR6 7,ERR7,ERROR7 8,ERR8,ERROR8,E8,FA 9,ERR9,ERROR9 10,ERR10,ERROR10 13,ERR13,ERROR13,F7 No salt UNB EUAR FC0,FC1,FC2 FE Fd F9

Haier CMA error table with display

Code.Description of the problem.Causes of failure.Debugg.
1, ERR1, ERROR1,

E2.

No program starts.
  • The hatch is not closed.
  • The lock is damaged.
  • Mechanical damage to the back of the lock.
  • The control module is damaged.
  1. Close the door until you hear a characteristic click.
  2. Check the serviceability of the UBL.
  3. Inspect the back of the lock for damage.
  4. Repair or replacement of the electronic unit.
2, ERR2, ERROR2,

E1.

The water does not drain.
  • There is a blockage in the drain or drain hose.
  • Foreign objects in the pump filter.
  • The drain pump is faulty.
  • Program crash.
  1. Clean the drain system.
  2. Remove foreign objects from the filter.
  3. Check the serviceability of the pump, contacts and wires.
  4. Turn off the power to the washing machine for 10-20 minutes.
3, ERR3, ERROR3.The water does not heat up.
  • Module failure.
  • Thermal sensor is faulty.
  • The contacts have become sour.
  1. Unplug from the outlet for 10-20 minutes.
  2. Replace NTC sensor.
  3. Clean contacts. Test the wires with a multimeter.
4, ERR4, ERROR4.
  • Software failure.
  • The heating element burned out.
  • Wiring is damaged.
  1. De-energize the SMA for 10-20 minutes.
  2. Replace the tube heater.
  3. Check the wires and contacts in the heating element circuit.
5, ERR5, ERROR5,

E4.

Water does not flow or flows very slowly.
  • There is no water or the tap is closed.
  • There is a blockage in the fill hose or valve mesh.
  • Self-draining due to improper connection to the sewer.
  • The pressure switch is damaged.
  • Program crash.
  1. Check the tap and the presence of water in the pipes.
  2. Clean the inlet hose and filter in front of the valves.
  3. Check that there is no self-draining. The drain hose must be higher than the water level in the tank.
  4. Diagnose the water level sensor. If there is a malfunction, replace it.
  5. Disconnect the washing machine from power for 10-20 minutes.
6, ERR6, ERROR6.No program starts.
  • One-time program failure.
  • The control module is damaged.
  1. De-energize the SMA for 10-20 minutes.
  2. Repair or replacement of the module.
7, ERR7, ERROR7. The control module is damaged. Repair or replacement of the module.
8, ERR8, ERROR8,

E8,

F.A.

Water is collected above the permissible level.
  • The pressure switch is faulty.
  • The contacts have become sour.
  • Fill valves allow water to pass through when closed.
  • Damage to the electronic module.
  1. Replacing the water level sensor.
  2. Clean the contact group.
  3. Replace the valve.
  4. Repair or replacement of the control board.
9, ERR9, ERROR9.Damaged fill valves.Replace the valve.
10, ERR10, ERROR10.Underfilling or overfilling of water.The water level sensor is faulty.Only replacement of the pressure switch.
13, ERR13, ERROR13,

F7.

The drum does not spin.
  • Program crash.
  • Brush wear.
  • The motor is damaged.
  1. Disconnect the car from power for 10-20 minutes.
  2. Replace the brushes or brush assembly.
  3. Clean contacts. If there is an interturn short circuit, replace the motor.
No salt.The program does not start.
  • No washing powder.
  • Expensive models react to the quality of the detergent.
  1. Pour the powder into the desired compartment.
  2. Change powder.
UNB.The drum does not rotate or rotates very slowly.Linen imbalance.
  1. Hand distribute the laundry.
  2. Make sure there is no overload.
  3. If one large item is being washed, it is better to add a few more.
EUAR.The washing machine does not respond to anything.The problem is in the control module.Repair or replacement of electronic board.
FC0, FC1, FC2.The washing machine does not respond to anything.The problem is in the control module.Repair or replacement of the electronic unit.
FE - for models with drying.The laundry does not dry.
  • Program failure.
  • The drying fan has burnt out.
  • The contacts have oxidized.
  • Damage to the module.
  1. Disconnect power for 10-20 minutes.
  2. Replacing the fan.
  3. Clean all contacts in the fan circuit.
  4. Repair or replacement of the control unit.
Fd - for models with drying.The laundry does not dry.
  • Program failure.
  • The drying heating element burned out.
  • The contacts have oxidized.
  • Damage to the module.
  1. Disconnect power for 10-20 minutes.
  2. Replacing the drying heater.
  3. Clean all contacts in the fan circuit.
  4. Repair or replacement of the control unit.
F9 - for models with drying.The laundry does not dry.
  • Program failure.
  • The drying sensor has burned out.
  • The contacts have oxidized.
  • Damage to the module.
  1. Disconnect power for 10-20 minutes.
  2. Install a working heating element.
  3. Clean contacts.
  4. With proper diagnostics, it is usually possible to repair the electronic board.

Test mode operation

Sometimes the Hyer washing machine does not immediately signal a problem with the appropriate code, but the user himself understands that problems exist. In this case, you can use test mode, which is launched as follows:

  • the “start delay” and “no drain” buttons are pressed simultaneously and held for some time,
  • you must make sure that the loading hatch is closed,
  • the door lock is activated after ten seconds,
  • testing has started.

By the numbers that appear on the screen, you can determine which element is being tested:

  • 77:77 – the solenoid valve is diagnosed,
  • 66:66 – the electric motor is checked,
  • 55:55 – pressure switch is tested,
  • 44:44 – the engine is being checked while it is running,
  • 33:33 – the water heating element is checked for functionality,
  • 22:22 – drain pump testing in progress,
  • END – testing completed.

If the signal appears on the screen for no apparent reason, a reset should be performed. But when it resumes, it should no longer be ignored.

Online diagnostics of a washing machine

If your machine stops washing or rinsing clothes normally, then some kind of malfunction or breakdown has occurred. You can try to find the problem yourself.

Run diagnostics

Select which operation your washing machine does not perform:

1. Doesn’t drain 2. Doesn’t rotate the drum 3. Doesn’t spin clothes 4. Noises, knocks, buzzes when spinning 5. Doesn’t turn on

Checking the operation of the drain pump Is the drain pump of the washing machine working? Yes No I don’t know << Back

Clogged hoses in the washing machine If the sound corresponds to the normal sound that has always been observed when the device is working, the cause is probably a clog.

Was there a blockage in the drain hose? Yes

<< Back

The drain pump does not work! If the sound matches the normal sound of the drain pump, it is recommended that you check the drain filter first.

After cleaning, does the drain pump work and does the washing machine drain water? Not really

<< Back

Operation of the drain pump The sound of the pump is usually immediately audible and noticeable. If there is no sound, the pump is not working. We are looking for how to separately enable the water drainage program. As a rule, this is a separate option. After the program has been turned on, the pump should start working in 1-3 seconds. If everything is done correctly and the pump is operational, a buzzing sound will appear. If you hear no buzzing or other sounds when you turn on the program, the pump is probably faulty.

Is the washing machine drain pump working? Not really

<< Back

Clogged car hoses If you have identified a clog in the hoses, you need to disassemble them, clean them, and then reassemble everything.

Does the washing machine drain well? Not really

<< Back

Hurray, you did a great job, you fixed it.

<< Return to the beginning of diagnostics

The drain pump is faulty, call a professional.

<< Return to the beginning of the diagnosis.

The washing machine does not rotate the drum. During the operation of the washing machine, such a problem may occur. Each model has a different drum operation. It rotates according to a given algorithm, which is set by the program. This principle applies to spinning and washing. If you are not sure whether the drum is not spinning or whether it is working, put the laundry in the washing machine. Start the spin program. If the machine is running, it will first drain the water and then start spinning. In this case, a rotational process will be observed. If rotation is not visible, then check the belt. First, turn off the program, then unplug the wire from the outlet so that power does not flow into the device. Now you need to remove the back cover. You will need to carefully inspect the drum belt. It is quite easy to determine whether it is in the wrong position or damaged.

Is the washing machine belt torn or stretched? Not really

<< Back

Broken drum drive belt If the belt breaks, it will be immediately visible. There are also often cases when the belt simply stretches, which is why the drum, accordingly, does not rotate. Do not allow the machine to operate if the belt breaks. It is important to check whether it has wound around the engine pulley or broken the wiring to the engine. The heating element and temperature sensor may also be damaged if the belt does catch the wires. It is imperative to ensure that the belt model is original. If you choose an unsuitable or low-quality product, this will affect the performance of other devices. How do you know what kind of belt you have? There will be a marking written on the old one, compare it with the one indicated on the belt offered to you. You can also find out belt information by car model.

<< Return to the beginning of the diagnosis.

Washing machine motor malfunction If a malfunction is not found, the block with wires must be disconnected from the electric motor. Carefully remove it. We visually evaluate the engine. It may have melting, cracks, or other effects that clearly indicate damage. We call the windings of the tachogenerator and the engine. It is important to understand that you can fully study how correctly the engine operates and whether there is a malfunction only at the stand. If rotation does not occur, there may be a problem with more than just the motor. Sometimes the cause is a malfunctioning electronic module. If a short circuit occurs in the engine, the module could be damaged, while the engine remains operational. Also, the wires could be damaged.

<< Return to the beginning of the diagnosis.

Repairing a washing machine that does not spin clothes After completing the washing process, the washing machine may not spin properly or may not start spinning. Firstly, look, perhaps another mode is set, which does not involve turning on the spin cycle at all. This happens, for example, with programs related to washing woolen items and delicate fabrics. To check, run the spin cycle separately. If the washing machine does not drain water, we proceed to check the pump.

Does the washing machine now spin clothes? Not really

<< Back

Congratulations, you have solved your problem!

<< Return to the beginning of the diagnosis.

Repair of washing machines, imbalance Modern washing machines place the laundry on the drum before spinning. This is necessary for quality work. Check if this feature works. Sometimes a situation occurs when things get wrapped up in a ball that cannot be unwound automatically within a certain time. At this point the work stops. You need to unwind this laundry yourself, lay it out and continue operating the washing machine. In this case, it is important to turn off the machine, and then, when the laundry is laid out, turn on a separate spin program.

Does the washing machine now spin clothes? Not really

<< Back

Washing machine repair, drum drive repair Now you need to check the drum drive belt. We remove the cover and visually assess the condition of the belt. There should be no damage. If the tension is weak, the spin may not turn on. If you need to replace the belt, you should only replace it with the original one. After replacing, we try the program again.

Fault found, does the washing machine spin? Not really

<< Back

The engine or electronic module is faulty, call a repairman to your home.

<< Return to the beginning of the diagnosis.

The washing machine hums, makes noise during the spin cycle, rumbles, and makes a jet plane noise. If the washing machine makes noise during operation, making unusual sounds, it’s time to pay special attention to it. In this case, a visible breakdown or lack of functionality may not be observed, but the appearance of strange sounds indicates that it is time to look for a malfunction. It is important to understand that a new car that has just been delivered should be inspected for shipping bolts. If you forget to remove them, noise and vibration are inevitable. So, let's begin! We turn the washing machine drum and listen to extraneous sounds.

When rotating, do you hear extraneous noise, hum, balls rolling, does the drum move unevenly with slight jamming? Not really

<< Back

If the drum rotates and uncharacteristic sounds appear, including vibration, it’s time to check the bearings. If they malfunction, they will have to be replaced.

<< Return to the beginning of the diagnosis.

The counterweight of the washing machine has come loose. The fastening of the counterweights must also be of high quality. If they are “loose”, it’s time to eliminate this defect. In some cases, you can notice that the bolts that secure the stones are completely missing. In this case, the connectors for mounting will be visible. The bolts need to be found and put in place - they probably simply came loose. A rumble heard while the washing machine is operating may indicate that the bolts have partially loosened. To check the bolts, you can simply push the drum. If it is secure, the bolts are fine. If it moves, there is a defect.

Do you hear any noise, clanging or rattling noises when moving the washing machine tub? Not really

<< Back

The counterweight has come off

<< Return to the beginning of diagnostics

Checking the shock absorbers of the washing machine Checking the shock absorbers. If you hear vibration or excessive noise during the spin cycle, there may be a problem with the shock absorbers. Sometimes the washer moves. Now let's check the functionality. Remove the top cover. Click on the tank, move it five to seven centimeters down. A normal reaction will be observed if the tank rises sharply, jumping a little and stopping in its normal place. If this does not happen, the shock absorbers need to be replaced.

Are the shock absorbers of the washing machine working? Not really

<< Back

If a visible defect has not been identified, check whether a foreign object may have entered the machine. Replacing shock absorbers. The problem with shock absorbers wearing out occurs quite often over time.

<< Return to the beginning of the diagnosis.

Replacing washing machine shock absorbers. Malfunction and wear of shock absorbers is a fairly common phenomenon.

<< Return to the beginning of the diagnosis.

The washing machine does not turn on. It is worth trying to find the cause of the problem yourself and fix it. We start by connecting the device to the network. Next, click on the “network” button. In different car models, different indications are triggered: here either the display will start working, or, on the contrary, some other button.

Does the washing machine have an indicator? Not really

<< Back

Hatch lock lock (UBL) You can check it by turning on any of the programs. We choose what we will use. Click on the corresponding button. Don't forget to pay attention to the inclusion. As a rule, the process of activating a function is characterized by the presence of a certain sound, for example a click, with which the device makes it clear that pressing again is not necessary and the machine is already working. If there is no sound, the button may be broken. In this case, the main thing that must be done is to block the hatch and start working. If this happens, everything is fine.

The washing machine is blocking the hatch and the UBL is triggered? Not really

<< Back

Water fill valve malfunction

<< Return to the beginning of the diagnosis.

The washing machine hatch does not lock

<< Return to the beginning of the diagnosis.

No indication Checking the electrical circuit. If you notice that the washing machine does not respond to being turned on, it is first recommended to check the power supply. The outlet may be faulty. Try connecting another device. If the outlet works, you need to check whether the circuit that conducts energy through the washing machine from one element to another is intact. To do this, you will need a multimeter, which will help you fully analyze the ability to respond to an electrical signal at several stages of operation. If there is no network connection anywhere, this is probably the problem. We carry out this manipulation until we reach the electronic module. If we are talking about an old washing machine, here it will look like the device’s program. When you turn on the button, there should be no breaks in the circuit. If the circuit works, everything is fine electrically.

Is the washing machine's power supply OK? Not really

<< Back

Repair of electronic module (unit)

<< Return to the beginning of diagnostics

Contact circuit fault

<< Return to the beginning of diagnostics

Reasons for appearance

Errors in the operation of any washing machine cannot just happen. Most often they are a consequence of:

  • power surges;
  • water level is too hard;
  • improper operation of the device itself;
  • lack of preventive inspection and timely minor repairs;
  • non-compliance with safety regulations.

In some cases, the occurrence of such errors too frequently is a sign that the automatic washing machine is nearing the end of its life.

But preventing such situations from occurring is much easier than solving the problem itself later. Therefore, when purchasing a Haier machine, you must:

  • install it correctly - for this it is best to use a building level;
  • use only products recommended by the manufacturer for washing and cleaning or protecting the device from scale;
  • carry out timely preventive inspection of the device and minor repairs;
  • If necessary, use only original spare parts.

But if, even despite all the precautions, an error code is still displayed on the machine’s display, and the machine itself does not work as it should, the problem must be solved immediately.

Let's do the calculations

What to do when you find a code on the screen? One of the reasons for the appearance of error E4 is the failure of the heating element of the washing machine. You can diagnose the heating element yourself by ringing it with a multimeter.

The tester will determine the resistance produced by the heating element. To calculate the nominal value of the parameter specifically for your washing machine model, you will have to remember the basics of physics. Resistance in Ohms is determined by the formula: R= U²/P, where:

If the resistance you calculated coincides with the value measured with a multimeter, then the heating element is working.

How is counting done in practice? Let's say the power of the heating element is 1800 W. Then the resistance will be 220*220/1800=26.89 Ohms. The breakdown of the heating element can be stated if the tester showed a mark significantly higher or lower than the calculated value.

We are looking for mechanical damage

There are a huge number of reasons why the hatch does not close or is not blocked, ranging from simple negligence on the part of the owner (he hung heavy wet things on the door, which damaged the hinges) and ending with a manufacturing defect. However, there are also much more banal and topical options for the development of events. Most often, a fault code is displayed for the following reasons:

  • after prolonged regular use the door became warped;
  • in the UBL, the locking tongue, designed to secure the closed door, has moved;
  • any of the constituent elements of the door mechanism has worn out.

It is very easy to recognize this kind of malfunction. It is enough to simply test the machine outside the operating mode. If the hatch really does not close or does not lock in the closed state, then the problem is most likely either in skewed fasteners or in a broken locking device. Sometimes this outcome is the result of incorrect installation, when due to an imbalance of weight, load and vibration, the hinges cannot withstand, but in most cases the reason lies in the dishonest use of the unit. Well, we still need to do something.

  1. Inspect the drum and the machine body in the area of ​​the hatch; perhaps foreign objects are preventing the lock from closing.
  2. Check that the locking mechanism fits into the intended niche and that the locking element is not loose.
  3. Feel and evaluate the condition of the cuff and plastic covering. Perhaps something has peeled off or stretched.

UBL also has such a part - a plastic guide. Due to the low wear resistance of the material, it is often subject to deformation during active use. With a broken guide, closing the hatch seems mechanically impossible, since it interferes with the slamming of the door.

Testing the temperature sensor

  • remove the back cover of the SMA housing;
  • carefully disconnect the wiring from the sensor;
  • slightly loosen the bolt holding the heating element;
  • remove the thermostat.

The tester switches to resistance measurement mode. The multimeter probes are connected to the thermostat contacts. Next, the sensor is lowered into a container of hot water.

At a water temperature of 20 °C and a working thermistor, the tester will give a value of about 6000 Ohms. After immersing the temperature sensor in water, monitor the readings of the multimeter. The thermostat is operational if the resistance is below the standard value. When the fluid temperature is approximately 50 °C, the resistance value should be approximately 1350 ohms.

If a breakdown of the temperature measurement sensor is detected, it will have to be replaced. The thermostat cannot be repaired. Assembling the automatic washing machine occurs in the reverse order.

Malfunctions and their interpretation

Modern automatic washing machines are equipped with a special self-diagnosis function. This means that if any malfunction occurs, a digital error code appears on the display. Once you know its meaning, you can try to solve the problem yourself.

If the device does not work and the code is not displayed on the display, you must take the following steps:

Upon completion, the machine will either work properly or a digital code will appear on its display. The first thing you need to do is try to reset it. For this:

If these actions did not help and the code is also displayed on the display, then you need to find out its meaning:

When the error code is set, you can proceed directly to solving the problem. But here it is worth understanding that in some cases it is necessary to contact a repair specialist, and not try to solve the problem yourself, so as not to worsen the situation.

A critical error indicates a problem in the electronic unit. This may occur due to:

  • there is a short circuit;
  • the machine was operated for a long time in a room with high humidity;
  • one of the module tracks is damaged;
  • semiconductor elements have failed;
  • The contact between the semiconductor and one of the tracks has disappeared, that is, in the block that fits the connector of the modular board, one (several) wires “sit” loosely.

This error requires professional elimination. It is more advisable to involve an SMA electrical specialist.

Reasons for appearance

Errors in the operation of any washing machine cannot just happen. Most often they are a consequence of:

In some cases, the occurrence of such errors too frequently is a sign that the automatic washing machine is nearing the end of its life.

But preventing such situations from occurring is much easier than solving the problem itself later. Therefore, when purchasing a Haier machine, you must:

But if, even despite all the precautions, an error code is still displayed on the machine’s display, and the machine itself does not work as it should, the problem must be solved immediately.

Advantages

Haier brand devices have many advantages. Let's look at the main ones.

  • Original modern design, it can only be compared with expensive options.
  • High class of washing and energy efficiency - A.
  • Wide range of models. Available in different sizes.
  • Availability of service centers, inexpensive spare parts.
  • Economical.
  • The engine warranty period is 12 years.
  • Price. Depending on the equipment, it varies from 25,000 to 70,000 rubles.
  • Availability of a large number of automatic programs.
  • Self-diagnosis, however, it is better to trust the repair of Haier washing machines only to professionals.
  • Optimal ratio of quality and cost.
  • Option to automatically determine the amount of water and detergent.

Indicates the fact that the machine cannot cope with filling water. The fact is that water must fill the tank to a certain level in a set period of time (maximum eight minutes). If this does not happen, the following reasons should be considered:

  • low water pressure in the system;
  • water does not flow due to a closed valve;
  • the filler valve screen is clogged;
  • malfunctions of the valve itself, pressure switch or pump;
  • defects in the wiring located between the pump and the control module.

How to fix it?

Each error in the operation of an automatic washing machine can be solved in different ways.

  • E1. This code appears when the door of the device itself is not closed properly. You just need to press the hatch more tightly against the body of the machine until it clicks. If this does not help, unplug the device, turn it on again and close the door. If this attempt is unsuccessful, then it is necessary to replace the lock and handle on the door.
  • E2. In this situation, it is necessary to check the proper operation of the pump and the integrity of its winding. It is also necessary to clean the filter and drain hose from dirt and foreign objects that may obstruct the drainage of water.
  • E3. Failure of the thermistor is easily resolved - you need to check the integrity and serviceability of the wiring and install a new sensor. If necessary, all wiring should be replaced.
  • E4. Visually inspect the connecting circuit. If there are any malfunctions, replace it completely. Check the operation of the heating element; if it does not work, replace it with a new one.
  • E5. If such an error occurs, you need to check whether there is water in the line. If there is, then rinse the filter mesh thoroughly in a solution of citric acid until completely clean. Did not help? Then the solenoid valve coils must be replaced.
  • E6. It is necessary to find the exact fault in the main unit and replace the necessary sections.
  • E7. When the problem lies in a malfunction of the electronic board, it requires a complete replacement, but only with the original manufacturer's board.
  • E8. It is necessary to check the integrity and serviceability of the pressure sensors, and also clean its hoses from dirt and all debris. It is also necessary to inspect the triac and, if necessary, replace its pressure switch on the board.
  • E9. This error code appears only when the exhaust valve protective membrane fails. Only its complete replacement will help here.
  • E10. Complete diagnostics of the pressure switch; if the relay breaks down, its complete replacement is required. If the relay is working properly, just clean the contacts.
  • UNB. Disconnect the automatic washing machine from the power supply and level its body. Open the drum and evenly distribute the items in it. Start the wash cycle.
  • NO SALT. It is necessary to turn off the machine and remove the detergent dispenser. Clean it of powder and rinse thoroughly. Add the detergent recommended by the manufacturer and activate the work.

If the electronic display of the device displays the EUAR error, this means that all control electronics have failed. In this case, trying to somehow solve the problem with your own hands is prohibited - you should seek help from specialists.

Finally I would like to say. That errors in the operation of Haier brand washing machines occur quite rarely. But if they appear, especially when it is necessary to diagnose electronic circuits or replace complex parts, it is best to call a technician or contact a service center.

Such actions require certain tools and knowledge, which the average person does not always have.

For information on replacing the bearing on a Haier washing machine, see below.

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