Thanks to a multifunctional self-diagnosis system, premium household units from the German company Miele cope perfectly with problems that arise in working units and mechanisms. Displaying the code on the display of the washing machine allows the user to independently determine whether they need to call a specialist or can repair the washing machine themselves.
Of course, provided that the owner of the unit understands the error codes and is able to read them. In the latest models of Miele washing machines, along with the code, recommendations for troubleshooting and detailed tips appear, which helps the user make the right decision and save not only his time, but also money for professional repairs.
Error codes in Miele washing machines
Global computerization has long affected household appliances, providing users with simplicity and ease of use. That's why Miele brand washing machines are known for their operational reliability, resistance to damage and durability. At the same time, the maximum computerization of household units has complicated their use, which leads to premature breakdowns of equipment.
The presence of a large number of useful options and functions confuses the user, and improper operation causes many breakdowns in these initially reliable washing machines. Below are the most common error codes and their interpretation.
Error F-10. This code indicates that there is no water flowing into the wash tank. The error can be caused by: a fill hose clogged with debris, a breakdown of the electrical board, a drop in pressure in the system, a water supply is turned off, a blockage in the filter mesh, or the liquid supply valve in front of the washing machine is closed.
Error F-11. The error warns that the washing unit cannot drain waste water. The cause of the breakdown: a clogged pump or the drainage system itself.
Error F-20. With this error, household appliances do not heat water. Perhaps the temperature sensor has failed or the heating element has broken.
Error F-50. The code indicates a breakdown of the central board, electronic components or drive. The reasons may be different; you must contact the service center to order diagnostic work.
Error F-53. The speed sensor has malfunctioned. The reason is caused by a breakdown of the tachogenerator, which determines the operating speed of the drum rotation and transforms the signal into the control system.
Error F-55. The error indicates that the time control sensor has become unusable, which is why it is possible that the washed laundry may overdry.
Error F-138. Water leaking in the pan. The cause of the breakdown: a break in the electrical wire going to the aquastop, a malfunction of the float microswitch.
Error F-220. The code warns of water leakage from the system. The cause of the problem may lie in the electronic module of the washing machine. A complete diagnosis of the unit is required.
It is worth noting that the correct decoding of the error code allows the user of the washing machine to find out which specific part of the unit is damaged and needs urgent repairs or diagnostic measures.
What causes problems with Miele washing machines?
First of all, due to improper operation. When purchasing a washing machine, we see in the technical specifications information about the maximum load. But it is worth considering that there are a number of programs that use a load of 20% or 70% of the nominal one. It is also necessary to carry out cleaning and maintenance on time. Therefore, read the user manual carefully to avoid mistakes that will lead to breakdowns. Most often, malfunctions are associated with the following:
- the program does not start;
- a message appears after the machine is interrupted;
- text is displayed after the device has finished operating;
- functioning of the TwinDos liquid detergent dosing system;
- general problems;
- unsatisfactory washing results;
- door operation.
The “What to do if...” section will tell you how to fix the problems.
Water supply error
A water supply error is displayed on the washing machine display with the symbols F-6. This code is most often caused by problems with the fill filter. The filter is mounted at the connection point of the fluid supply hose to the unit. To check the functionality of the part, you need to turn off the water, then unscrew the hose and pull out the filter mesh from the valve. The mesh is designed to prevent large particles of debris from entering the washer when filling it with water. After cleaning the filter, you need to put it back and restart the wash. If the machine does not work, you need to call repairmen.
Hatch door problems
Two symbols indicate problems with opening and completely closing the hatch. F34 indicates that the hatch is not tightly closed. The reason for this may be wear of the door parts: lock, handle or tongue, or failure of the hatch locking device. Replace broken parts.
F35 states that the hatch cannot be opened. Most likely, a blockage has formed in the key hole, or the electronic board has malfunctioned. Carefully open the hatch and clean the lock. If this is not the case, repair the control board.
Repairing the main control board requires certain skills and knowledge, so it is better to invite a specialist to carry out the work.
Water drain error
The main problem due to which the water from the Miele washing unit has stopped draining is a clogged drain system. Washing machines of this brand use an innovative leakage protection system, the Water Control System, which, when signs of blockage appear, blocks the operation of the device. If such an error occurs, experts recommend checking three main working units: the drain filter, the drain pump (pump), the inlet and drain hoses. The following can also become clogged: the pipe and the sewer system itself. In addition, sometimes the cause of the malfunction may lie in the incorrect operation of the control unit.
Causes of Miele SMA problems
The components of Miele washing machines are produced only at the company’s factories, so there is no doubt about their quality and originality. Then why do washing machines fail?
The causes of the malfunction are improper operation, unstable voltage in the network, with sudden surges in which a short circuit occurs in the electronic components of the SM.
One of the main reasons is hard water with impurities, which affects the heating element. The heater becomes overgrown with scale, as a result of which it can not only break itself, but also damage the control module.
To help you better understand the causes of breakdowns of the Miele SMA, consider a table that shows the fault codes and their meaning.
It is important to know!
Despite the fact that Miele equipment belongs to the premium class, sometimes it malfunctions. Most often this happens due to improper use. At the same time, it is strictly not recommended to fix errors in the most popular models of this brand, such as: Miele WDD030WPS, Miele WDB020W1, Miele WMR561WPS. This is the only company on our market that provides a two-year warranty for its products. For repairs, it would be more correct to call a specialized specialist from a specialized service.
The drain pump of the Miele machine does not function
How can a user understand that the SM pump is faulty? Waste water will not drain from the tank.
This may indicate not only a problem with the pump, but also that it is clogged; the drain pipe and filter could also be clogged. Let's consider the possibilities of self-repairing Miele washing machines.
Start checking the elements in order:
- Disconnect the SM from the network, turn off the water supply.
- Open the hatch on the front panel below.
- Unscrew the drain filter located behind it.
- Clear it of any blockage.
- Reinstall the filter.
To get to the drain pipe and pump in the Millet washing machine, you will have to remove the front panel. You can do the repairs yourself:
- Remove the top cover of the washer by unscrewing the two screws at the back.
- Take out the detergent tray and unscrew the bolts behind it.
- Remove the bottom panel, first draining the remaining water from the filter.
- After opening the door, remove the metal collar of the hatch cuff.
- Disconnect the interlock connectors.
- Unscrew the remaining bolts securing the housing and remove it.
- Place a water container before removing the pipe.
- Loosen the pipe clamps and unclench the pump harnesses.
- Unscrew the fixing bolts and remove the pump with pipe.
Inspect the parts and clean them under running water. How to repair a pump if it breaks, watch the video:
Innovative technologies
Modern washing machines and other equipment from the German brand are equipped with the function of supporting complex affiliate networks. You can easily integrate any device into your smart home network. [email protected] option allows you to combine all the equipment in the house into the [email protected] using Wi-Fi technology. New remote access capabilities improve the quality of life, provide comfort and safety. Information about the operation of devices will be transmitted via a wireless network. You can find out the state of affairs from anywhere in the world using a smartphone or tablet.
A convenient mobile application [email protected] makes it possible to control the situation from a distance. You can now find out how long it will take to wash or cook meat in the oven using your mobile phone. From your device through the application you will have access to control your equipment at any time of the day (as long as you have an Internet connection). You can now turn on the coffee machine or change the temperature in the refrigerator compartments remotely. In addition, your smartphone will receive online notifications of technical failures and trouble signals (error codes).
The SuperVision function from Miele is supported by all equipment with a display. The screen displays current data about the operation of the device at the moment, but that’s not all. Washing machines and other complex devices are equipped with an interactive assistant that will help you find a way out of an unusual situation. For example, he will recommend the most suitable washing program in a particular case. Miele appliances carefully wash and dry your favorite item with minimal consumption of resources.
The specialists of the German company pay increased attention to caring for the environment. Thus, washing machines from the W1 series are assigned the highest level of energy efficiency A+++, which allows them to be considered one of the most economical appliances in the world. Intelligent technologies make it possible to determine the type of fabric and even the degree of soiling of the laundry; automatic dosing systems guarantee excellent washing results with minimal consumption of water and detergent. Accurate data on resource consumption is displayed on the screen (EcoFeedback function).
Miele's own special capsules are designed to gently wash delicate items, such as woolen items or down jackets. You just need to place the product in the air conditioner compartment, and then the machine will do everything itself.
Premium equipment with delivery
The catalog of our online store presents a wide range of elite Miele products. In addition to multifunctional washing machines, on the site you will find a large selection of large and small household appliances. Dryers and ironing machines provide comprehensive care for clothes made from a wide variety of fabrics. Ovens, hobs and microwave ovens are designed to make the cooking process comfortable and safe. Refrigerators, freezers and wine cabinets with modern cooling systems will create ideal conditions for long-term storage of your favorite foods and drinks. Elegant kitchen hoods, dishwashers and vacuum cleaners operate very quietly and economically, effectively keeping your home clean.
Steamers, coffee machines, vacuum sealers and warming cabinets will help create a cozy atmosphere in the kitchen and inspire you to create restaurant-quality culinary masterpieces. In the corresponding section of the website, original accessories and household chemicals from the German brand Miele are available for order. All products are covered by an official manufacturer's warranty (24 months). A wide network of showrooms, authorized dealers and service centers guarantees a premium level of service and an individual approach to each client. Equipment is delivered to all regions of Russia (by courier service and transport companies).
Incorrect operation of the electric motor
If you notice that the drum suddenly changes speed and direction of movement during washing, the reason lies in the tachogenerator of the motor. This part is responsible for the engine speed, allowing you to adjust them for individual programs.
Checking the tachogenerator in the Miele washing machine:
- The tachometer is located on the electric motor shaft.
- Attach the multimeter probes to the sensor contacts and measure the resistance.
- The normal value is 70 ohms (±20 ohms).
If a sensor malfunctions, it cannot be repaired; you can replace it yourself.
The drum does not rotate
Do you start the washer, but the drum does not rotate, or the program has stopped mid-cycle? This indicates wear on the drive belt, which transmits engine speed by rotating the drum.
Sometimes the belt falls off the pulley of a Miele top-loading washing machine. In any case, you need to inspect and, if necessary, install a new belt.
- Remove the left housing panel.
- Inspect the drive belt.
- If it has slipped or become damaged, install a new element.
- First, place the belt on the engine pulley.
- Then, turning it, onto the drum pulley.
- Reinstall the panel.
What does error F11 mean?
Users of Miele equipment often see this code in front of them on the display. To properly respond to this problem, you need to understand what this code means. Error F11 means that the washing machine cannot drain water from the tank. Due to mechanical or software failure, the automatic program cannot continue. Simply put, the device freezes and the wash does not proceed to the next stage. In this article, we will look at what actions the owner can take on his own, and what options there are to solve the problem. What can cause the F11 error to appear?
No water heating in the Mile machine
If washing occurs in cold water and the laundry is washed poorly, the reason is a malfunction of the heating element. The heater is also replaced through the front panel (we have already written about how to remove it).
Further:
- Below the tank you will notice the protruding outlets of the heating element.
- You need to release all the clamps and disconnect the wires.
- Loosen the center nut and push the bolt inward.
- Use a screwdriver to pry up the edges of the heater and remove it from the car.
- Install a working heating element for your Miele washing machine.
