Zanussi washing machine errors

Zanussi washing machines are reliable and durable. But they also have breakdowns, or emergency situations arise. In this case, error codes are displayed on the display or displayed by lighting or blinking a combination of LEDs on the control panel. Note that Zanussi SMAs have the same platform as AEG and Electrolux.

E11 E13 E21 E23 E24 E31 E32 E33 E34 E35 E36 E37 E38 E39 E3A E41 E42 E43 E44 E45 E51 E52 E53 E54 E55 E56 E57 E58 E59 E5A E5B E5C E5D E5E E5F E61 E62 E66 E68 E71 E74 E 82 E83 E84 E85 E91 E92 E93 E94 E95 E96 E97 E98 E99 E9A EA1 EA2 EA3 EA4 EA5 EA6 EB1 EB2 EB3 EBE EBF EC1 EC2 EF1 EF2 EF3 EF4 EF5 EH1 EH2 EH3 EHE EHF

Fault codes for Zanussi vehicles with display

Fault code.	Description.	Causes and elimination.
E11.	There is no water filling during the wash cycle (the level in the tank has not been reached within the allotted period).	The most likely cause of the error is a malfunction of one of the water inlet valves or its control circuit (triac) on the electronic controller. If necessary, you can check the valve winding - its resistance should be about 3.75 kOhm. Also, such an error can be caused by a clogged fill path and insufficient water pressure in the water supply.
E13.	There is a water leak into the washing machine tray.	Check the presence of water in the pan.
E21.	The water was not drained from the tank within 10 minutes.	The most likely cause of the error: pump malfunction, clogged filter, pipes and drain hose of the Zanussi washing machine. If necessary, you can check the winding of the drain pump - its resistance should be about 170 Ohms. The error may also be caused by a malfunction of the electronic controller.
E23.	The control triac of the drain pump is faulty (located on the electronic controller).	Check and, if necessary, replace the specified triac or controller.
E24.	Defect in the drain pump triac control circuit (located on the electronic controller).	Check the serviceability of the elements of the specified circuit.
E31.	Pressure sensor faulty.	The frequency of the pressure sensor is outside the permissible limits, there is a break in the electrical wiring. Replace the pressure switch. Replace electrical wiring.
E32	Pressure sensor calibration problems.	After initial calibration, the water level is outside the range of 0-66 mm and the anti-boil value has not been reached. Open the water tap. Replace the fill valve. Clean the filter. Change the pressure switch tube. Replace the pressure sensor.
E33	Inconsistency in the operation of water level sensors (the sensor protecting the heating element from turning on the latter without water and the first level sensor).	The most likely causes of such an error may be: Read also: Error codes for Ariston washing machines: decoding, tips on what to do One of the listed sensors is faulty. The tubes of the level sensors, as well as the pressure sampling chamber for them, are clogged. Increased voltage in the power supply network of the washing machine. Leakage on the heating element body.
E34	Inconsistency between the pressure switch and the anti-boil level 2.	The error has existed for more than 60 seconds. Replace the pressure sensor. Check the electrical wiring. Replace the pressure switch tube.
E35	The water level in the tank is higher than permissible.	During the process of filling the water, the so-called overflow level was reached (the switch was open for more than 15 seconds). Check and, if necessary, replace the pressure switch.
E36	The heating element protection level sensor (AB S) is faulty.	Check the specified sensor.
E37	Malfunction of the first water level sensor (L1 S).	Check the specified sensor.
E38	The pressure switch tube is clogged. The pressure difference is not recorded.	Clean or replace the water level sensor tube.
E39	Malfunction of the overflow level sensor (HV1 S).	Check the specified sensor.
E3A	Heating element relay malfunction.	Replace the electronic unit.
E41	The hatch is open or not closed tightly.	Close the hatch tightly.
E42	The hatch lock is faulty.	Check the hatch lock (UBL).
E43	The control triac (located on the electronic controller) of the hatch lock is faulty.	Check the serviceability of the control triac of the hatch lock.
E44	The sunroof closing sensor is faulty.	Check the specified sensor.
E45	The elements of the hatch lock triac control circuit (located on the electronic controller) are faulty.	Check the elements of the hatch lock control circuit.
E51	Short circuit in the control triac of the drive motor (located on the electronic controller).	Check and, if necessary, replace the drive motor control triac.
E52	The signal from the tachogenerator of the drive motor is not sent to the electronic controller.	The most likely reason for such an error is that the fixing washer may come off the tachogenerator body, so the sensor coil comes out of its seat. Correct or replace the tachometer.
E53	The elements of the drive motor triac control circuit (located on the electronic controller) are faulty.	Check the drive motor triac controls.
E54	“Sticking” of one of the contact groups of the reverse relay (there are two in total) of the drive motor (located on the electronic controller).	Check and, if necessary, replace the reverse relay.
E55	Open circuit in the engine circuit.	Replace the motor. Change the electrical wiring.
E56	There is no signal from the tachometer generator. No signal after 15 minutes.	Replace the tachometer generator.
E57	The current exceeds the threshold value >15A.	Replace the motor. Change the electrical wiring. Replace the control module.
E58	The motor phase current exceeds the threshold value>4.5A.	Replace the motor. Change the electrical wiring. Repair or replacement of the electronic unit.
E59	After setting a new rotation speed other than zero, there is no tachometer signal for 3 seconds.	Change the engine. Replace electrical wiring. Change the electronic unit. Replacing the tachogenerator.
E5A	The cooling radiator temperature exceeds the threshold value (88°C).	Replace the electronic unit.
E5B	The DC bus voltage drops below the threshold (<175V).	Repair or replacement of the controller. Replace electrical wiring.
E5C	The DC bus voltage rises above the threshold value (>430V).	Change the control module.
E5D	FCV is unable to receive and/or send a message within 2 seconds.	Replace the electronic module.
E5E	Communication error between FCV control controller and main PCB.	Change the electronic controller.
E5F	The FCV control board continuously requests configuration parameters due to repeated resets.	Change the electrical wiring. Replace the electronic module.
E61	When heating water, its temperature does not reach the set value over a certain period.	! This code is not available for reading in the normal operating mode of the SMA - it is displayed only in the diagnostic mode. If necessary, you can check the heating element - its resistance should be about 30 Ohms (at room temperature).
E62	While heating the water, its temperature reached more than 88°C in 5 minutes.	As a rule, such an error is caused by a malfunction of the temperature sensor. The sensor can be checked by measuring its resistance - it should be within 5.7...6.3 kOhm (at 20°C). It is also necessary to check the heating element (it may break through to the housing).
E66	The heating element relay is faulty.	Check and, if necessary, replace both the heating element relay itself and its control circuits.
E68	The leakage current in the washing machine is too high.	Replace the heating element or replace other components.
E71	The resistance of the temperature sensor is outside the specified limits.	The most likely cause of such an error is a break or short circuit in the sensor or its connecting circuits. Sometimes the heating element or sensor fails (a breakdown of one of these elements on the housing is possible). Check the listed elements of the washing machine.
E74	NTC (temperature sensor) is in the wrong position in the tank.	Check the position of the temperature sensor.
E82	Selector position selection error.	The electronic unit is faulty (incorrect configuration data), selector, electrical wiring.
E83	Error reading data from the selector (this code can only be read in diagnostic mode).	Incorrect machine configuration, replace the electronic unit.
E84	Recirculation pump identification error. The input voltage is always 0V or 5V.	Replace the electronic controller.
E85	Recirculation pump malfunction. Thyristor malfunction.	Change the recirculation pump. Replace the control module.
E91	Communication error between the user interface and the main unit.	Change the controller.
E92	Inconsistency between the user interface and the main unit.	Replace the electronic unit.
E93	Configuration error.	Such a defect can be eliminated by entering the correct configuration code.
E94	Errors in SMA and cycle (program) configuration.	It is necessary to overwrite the non-volatile memory of the controller or replace this board.
E95	Communication error between the processor and non-volatile memory located on the electronic controller.	Check the circuits between the processor and the EEPROM chip. It is also necessary to check the power supply to the non-volatile memory chip.
E96	Mismatch between the configuration of the electronic controller and the external elements that are connected to it (or not).	Check the configuration of the module and its external elements for compliance.
E97	Inconsistency in the operation of the program selector and the software of the electronic controller.	Invalid machine configuration. Replace the main unit.
E98	Mismatch between the engine control unit and the main electronics.	Repair or replacement of the module. Replace electrical wiring.
E99	Abnormal connection between the sound unit and the input/output electronics.	Replace the sound unit. Change the electrical wiring.
E9A	The hardware/software between the speaker and the input/output electronics is faulty.	Replace the electronic unit.
EA1	DSP system malfunction.	Change DSP. Replace the main unit. Change the electrical wiring. Replace the drive belt.
EA2	DSP recognition error.	Replace the main unit.
EA3	The DSP cannot lock the motor pulley.	Replace DSP. Change the main unit. Change the electrical wiring. Replace the drive belt.
EA4	DSP fault.	Change DSP. Replace the main unit. Replace electrical wiring.
EA5	DSP thyristor faulty.	Replace the main unit.
EA6	There is no signal to spin the reel for the first 30 seconds.	Replace the drive belt. Replace DSP. The drum doors are not closed.
EB1	The frequency of the supply network does not correspond to the permissible frequency.	Check the power supply parameters.
EB2	The supply voltage is above the permissible limit	Check the power supply parameters.
EB3	The supply voltage is below the permissible limit.	Check the power supply parameters.
EBE	The safety circuit relay is faulty.	Replace the electronic unit.
EBF	Protection circuit recognition error.	Change the control module.
EC1	The fill valve is blocked.	Change the fill valve. Replace electronics. Replace electrical wiring.
EC2	Malfunction of the water transparency sensor (if equipped).	Replace the turbidity sensor.
EF1	The filter is clogged. The drain hose is clogged. Drain time is too long.	Clean the drain hose and filter. Check the drain pump.
EF2	Overdose of detergent, very abundant foam during drainage. The filter is clogged. The drain hose is clogged.	Clean the drain hose and filter. Check the drain pump. Check the dosage of detergent.
EF3	Aqua Control system activated. Faulty drain pump cable. Break in the drain pump. Water leak in car.	Replace the cable. Change your pump.
EF4	There is no signal from the flow sensor when the fill valves are turned on.	The water tap is closed or there is insufficient pressure in the water supply.
EF5	Spin cycle interrupted, unbalance too large >1200 g.	Check the amount of laundry loaded. Check the behavior of the machine in a stationary state.
EH1	The supply voltage frequency is outside the permissible limits.	Unsuitable power supply or network interference. Replace electronics.
EH2	Supply voltage too high. Inappropriate power source.	Change the electronic module.
EH3	Supply voltage too low. Unsuitable power supply or network interference.	Change the controller.
EHE	The safety circuit relay is faulty.	Replace the control module.
EHF	Protection circuit recognition error.	Change the electronic unit.

Do you wash your shoes in the machine?
Oh yes! No

Water heating failure: main fault codes

Code	Explanation	Cause
E61	During the allotted period of time, the water was not heated to the required temperature.

Important! The error can only be determined in diagnostic mode.

To remove error E61, eliminate the cause of the breakdown - heater failure. To do this, check the resistance with a tester.

The meaning of error E62 is water overheating.

The cause of the breakdown may be a breakdown of the heating element on the housing.

Error codes for Zanussi washing machines without display

Not all models are equipped with a display on which the error can be easily read. But on machines without a screen, the code is also displayed, but only with the help of a light indication. This may cause certain difficulties, especially considering that it produced three platforms. And on each of them the faults were displayed differently. Let's figure this out.

Controller EWM2000

You can determine this platform using the control panel. It has a vertical row of 8 LEDs on the right.

CMA panel with EWM2000 controller

The first four lights indicate the first digit of the error, the next four indicate the second.

Decryption occurs using a hexadecimal code table.

Code table

The first letter E, which in English means Error, is not displayed. It is the same for all values.

Below is an example of error E41. You can match the glow with the table.

Example of error e41 on the control panel

Control based on EWM1000 module

This case is a little more complicated because the fault is indicated by a sequence of two lights flashing. At the same time, sound signals are emitted.

The “END OF WASHING” indicator informs about the first digit, and the “START/PAUSE” indicator indicates the second digit. The pause between blinks is 0.4 seconds, and between series is 2.5 seconds.

In this case, you need to count the number of blinks and compare them with the values in the table presented above.

Control panel based on module EWM11xx, EWM21xx, EWM25xx, EWM35xx

The fault is indicated by a series of flashes of the START/PAUSE button. Flashing red corresponds to the first digit of the error, and green light corresponds to the second digit of the code. Pauses in one series are 0.5 seconds, and between them - 2.5 seconds. Below is an example of a control panel from this series.

SMA panel with ewm 2100

And in this way error E43 is read.

Example of displaying error e43

Note that in AEG washing machines, the blinking is not carried out by the button itself, but by the indicators located above it. Reading occurs in the same way.

Error codes for Zanussi washing machines - decoding and what to do

Zanussi washing machines are equipped with a self-diagnosis system. If a malfunction is detected, the equipment displays a code consisting of letters and numbers on the capacitive screen or, in the absence of a display, reports a breakdown by flashing indicators. To understand which unit is faulty, you need to refer to the user manual, where the error codes of Zanussi washing machines are deciphered. Having identified the faulty link, the user will be able to understand whether it is possible to repair the breakdown on their own or whether it is worth turning to professionals for help.

Basic malfunctions and their elimination

The listed malfunctions of Zanussi washing machines are quite common, but most owners can fix them themselves.

Problems with the flow and drainage of water from the tank

The most common malfunctions of units are clogged inlet and drain filters. Unfortunately, the Zanussi CM inlet strainers are not designed for the poor quality of domestic tap water and after some time they become clogged, and the equipment displays error codes E10, E11 or EF4. To prevent this from happening, install an additional filter with a water softener between the water supply and the ACM inlet.

To clean the inlet filter mesh from dirt, remove the inlet hose from the fitting and carefully remove or unscrew the filter using pliers. Rinse the mesh under strong water pressure, then replace the filter element. If the error code does not disappear after this, check the water pressure in the water supply.

The appearance of error codes E20, E21 or EF1 indicates that it is time to clean the drain filter from dirt and fabric fibers. This is done simply:

forcefully drain the remaining water from the tank;
open the plug in the lower right part of the front wall;
Unscrew the filter and clean it of foreign objects, fibers and dirt.

It is advisable to carry out this operation after every 2-3 washes. Before washing items, always empty your pockets to prevent their contents from falling into the drum.

Hatch door malfunction

The door locking device breaks due to wear and careless handling (errors E40–E44). You cannot close the hatch abruptly or forcefully - this is the main cause of breakdowns. UBL can be purchased and replaced independently. To do this, you need to partially disassemble the Zanussi washing machine in the hatch area:

Open the door, and to the right of it, unscrew the two screws that secure the UBL in the housing.
Using a flat-head screwdriver, pry the spring clamp holding the elastic sealing cuff from below and remove it.
Pull out the cuff on the right side with your fingers.
Place your hand into the gap formed between the tank and the body of the machine.
Remove the UBL and disconnect the connector connected by wires to the control circuit.
Connect the new locking device and install it in the seat.
Reassemble all parts in reverse order.

Sometimes the cause of UBL inoperability is damage to the triac in the electrical circuit of the control unit. In this case, it is better to entrust diagnostics and repairs to a qualified technician.

Video about replacing the hatch door UBL using the example of a Bosch washing machine:

How to replace or correct a drive belt

When the drive belt wears out, the sound of the motor spinning can be heard, but the drum does not rotate smoothly. How to disassemble a Zanussi washing machine to get to the belt and check its condition? To do this, just remove the back cover of the machine.

Replacing the drive belt is simple: you need to remove the old part and put on the new one. First, the belt is put on the electric motor pulley, then carefully on the large drum pulley. A belt that has fallen off can be corrected in the same way.

Problems with filling and draining water

E10 and E 11. These codes indicate that the water supply system to the drum is broken in the Zanussi washing machine. They appear if within 10 minutes the amount of water does not reach the required level.
During the drying process, water enters the drum. Usually appears 10 minutes after the start of the process.

E20 or E21. These error codes can be seen if, 10 minutes after the end of the wash, the process of draining the water has not begun. E20 also indicates problems that may have arisen during the draining process, such as a clogged hose or a faulty pump.
During the drying process, condensate that appears is not removed.
E23 - the element that controls the operation of the pump (triac) has failed.
E24 – the triac track burned out.
EC1 – for some reason the filling valve was blocked.
EF1 – the filter or hose is clogged. This code also appears when water is drained for longer than expected.

Video

Diagnostics of faults and error codes of Zanussi and Electrolux washing machines:

The procedure for disassembling a Zanussi washing machine to replace the drum bearings:

Electronic engineer with many years of experience. For several years I was engaged in organizing the repair of household appliances. I am glad to share with readers my knowledge in the field of operation and repair of devices. Loves sport fishing, water tourism and travel.

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The habit of using an automatic washing machine “sparingly” can lead to the appearance of an unpleasant odor in it. Washing at temperatures below 60℃ and short rinses allow fungi and bacteria from dirty clothes to remain on internal surfaces and actively multiply.

The dishwasher cleans more than just plates and cups. You can load it with plastic toys, glass lamp shades and even dirty vegetables, such as potatoes, but only without using detergents.

The easiest way to remove scale and carbon deposits from the soleplate of the iron is with table salt. Pour a thick layer of salt onto the paper, heat the iron to maximum and run the iron over the salt bed several times, applying light pressure.

Before removing various stains from clothing, you need to find out how safe the selected solvent is for the fabric itself. It is applied in a small amount to an inconspicuous area of the item from the inside out for 5-10 minutes. If the material retains its structure and color, you can move on to stains.

If your favorite things show the first signs of gestation in the form of untidy pellets, you can get rid of them using a special machine - a shaver. It quickly and effectively shaves off clumps of fabric fibers and returns things to their proper appearance.

Stretch ceilings made of PVC film can withstand from 70 to 120 liters of water per 1 m2 of their area (depending on the size of the ceiling, the degree of its tension and the quality of the film). So you don’t have to worry about leaks from neighbors above.

There are special traps to combat moths. The sticky layer with which they are covered contains female pheromones that attract males. By sticking to the trap, they are eliminated from the reproduction process, which leads to a decrease in the moth population.

Fresh lemon is not only suitable for tea: clean dirt from the surface of an acrylic bath by rubbing with half a cut citrus, or quickly wash the microwave by placing a container of water and lemon slices in it for 8-10 minutes at maximum power. The softened dirt can simply be wiped off with a sponge.

Threads made of gold and silver, which were used to embroider clothes in the old days, are called gimp. To obtain them, the metal wire was pulled for a long time with pliers to the required fineness. This is where the expression “to drag out the rigmarole” came from - “to do long, monotonous work” or “to delay the completion of a task.”

Changing the blocking device

However, error code E40 does not always indicate serious problems with machine components. Therefore, do not enter diagnostic mode immediately after the display shows an error. To begin, press the hatch door with your knee, gently but quite firmly. In some cases, after such actions, the machine begins to work as usual. However, if this does not help, diagnose the error using the above method, or check the malfunction of the machine parts yourself. It's best to start with UBL.

If everything works properly, then you have completed the task and now you know what to do and how to fix the problem. Error E40 can occur at any time, and the fact that you know how to act in this situation will significantly save your time.