Vestel washing machine malfunctions

Washing machines of the Turkish brand Vestel are gradually conquering Russian consumers. Despite the fact that the brand produces a small range of models, they still deserve attention and are actively selling out.

Repair of Vestel washing machines is rarely required.

However, the craftsmen have already developed good practice in repairing machines of this brand and do not hide useful information from those who want to carry out repairs themselves.

Below we will look at typical malfunctions, causes of breakdowns, error codes and repair of some breakdowns at home.

Error codes for Vestel washing machines

The first and second indicators flash. Error of the hatch door not being tightly closed. The reason lies in a faulty lock or UBL.

press the door more tightly until a characteristic click appears;
carefully inspect each element of the locking mechanism, as well as the hatch locking device for defects.

The combination of the first and third indicator is lit. Water does not reach the minimum filling level or does not enter the tank at all.

The machine can produce such a code if:

there is no pressure in the water supply;
no water in the system;
shut-off valve is closed;
the inlet hose is clogged or kinked;
the inlet valve and/or strainer is clogged.

The first and fourth lights are flashing. The drain filter, pump is clogged, or there are wiring defects. The necessary elements should be cleaned, damage should be eliminated, and the necessary sections of the existing wiring should be isolated.

The second and third indicators are turned on. Water overflow error. This code informs you that there is too much water in the tank. In this case, the system should correct this problem on its own. If this does not happen, then you should contact the service center.

Lights No. 2, No. 4 are flashing. This combination indicates a problem with the heating element or thermistor.

test the heating element with a multimeter;
clean the heating element from any scale that has formed;
diagnose the temperature sensor, in case of serious malfunctions, replace it with a new one.

Third and fourth indicator. This situation means a breakdown of the electric motor or its individual components. It is recommended to replace the electric brushes or the entire unit as a whole.

Flashing of the first, second, third indicators. This combination indicates serious functional malfunctions in the operation of the electronic control unit. To fix the problem, you will need to test the board, repair it, or replace it.

The second button is lit along with the third and fourth indicators. The motor has stopped functioning. You should disconnect the machine from the power supply and close the water supply tap. To fix the problem, serious repair work will be required, so it is advisable to contact a service center for professional help.

The first, second, fourth lights on the machine panel light up. This error is caused by too high or, conversely, extremely low voltage in the electrical network. The indicators should be brought into line with the appropriate standards. Experts also recommend connecting the SMA directly to the outlet, avoiding connections through tees and extension cords.

The first, third, fourth indicator will flash. This code informs about problems in the communication system. It is recommended to perform a diagnostic reboot of the machine for up to 20 minutes. If the error appears again, you need to make a request to the service center.

With increasing service life, any household appliance can fail. And it’s not just the quality of the factory assembly; the natural wear and tear of parts and components also plays an important role. The Vestel brand is not as popular as many more world-famous brands. However, it has also won its share of loyal consumers.

Models such as Vestel Aura, WM834, ARWM1041 are particularly popular. They are quite compact, do not require special, complex installation and at the same time have a set of various programs necessary for both daily, intensive and delicate washing.

Possible faults

Despite the many built-in functions, the design of most Vestel models is designed in such a way that the internal self-diagnosis system immediately informs the user about the presence of a particular problem.

As practice shows, the following problems occur most often:

The specified wash cycle does not start at the start.
The machine stops working a few seconds after it started.
The machine washes intermittently.
Bad spin. If the new machine initially does not spin the laundry hard enough, this indicates that its programming is incorrect.
Problems with the display or a situation where the equipment is “frozen”, that is, does not respond in any way to pressing any buttons.
The appearance of knocking, noise, strong vibration, which are not typical for normal operation.
Water fills/drains, but the machine does not wash.
The wash cycle has completed, but the washer does not drain the water.
Problems associated with closing or opening the hatch door.
The duration of the programmed cycle increases each time.
Washing bin The powder remains full even after the machine has finished operating.

Therefore, knowing the error codes of the Vestel washing machine, you can easily determine the malfunction, thereby significantly reducing the time to fix it. The following is a breakdown of the main codes and ways to correct this or that error for machines with and without a display.

Freezes after starting the wash

The Vestel washing machine can sometimes freeze. This usually happens within the first 10 minutes after the drum starts or 3 minutes before the end of the program.

If error code E07 appears on the control panel, you need to start repairs immediately, but often there is no information about the malfunctions. Then you need to do as follows:

Reboot the machine. Disconnect the washing equipment from the voltage, and after half a minute select the start mode again. Sometimes this is enough for the problem to disappear without repair;
If the hang remains, you should check whether the household washing equipment is level. To do this, you need to turn it off again and make sure that the unit is installed correctly and level during operation, and not lower in any part;
As a last resort, you need to make the repairs yourself and replace the hatch locking device. When the contact resistance decreases, the washing machine works worse. The startup occurs, the drum can still spin, but after a few minutes problems begin.

The causes of breakdowns in 50% of cases are failure of the hatch and modules. If information about error E07 appears on the control panel, it is not recommended to figure it out yourself. It is better to call a technician, since the cause is clearly an electronic failure.

Do-it-yourself washing machine repair: 3 causes of breakdown

Gone are the days when a washing machine was something inaccessible, a household item that not everyone could purchase. Nowadays, a washing machine is a familiar, necessary and irreplaceable household item. Therefore, when the washing machine fails, it is felt immediately and requires the fastest possible solution. In such a situation, it is understandable that you can call for help from a professional in repairing household appliances, who will solve any problem, albeit after spending quite a lot of money. It is also possible to disassemble and repair the washing machine yourself. In order to facilitate this task, you should first understand the structure of the machine, and only then repair it.

How to call a technician to your home in Omsk

When contacting +7(969)999-3554, you must provide the following information:

Equipment brand. You can name the data by looking at the instructions or the information plate on the body of the washing machine.
Tell us in detail why the repair is needed. What happened to the unit, what are the symptoms of the malfunction. This will allow the technician to take the necessary equipment with him so that the repair can be completed as quickly as possible.
Specify a convenient day and time for repairs.
Contact phone number and your address.

Master; will contact you again on the day of repair of the washing machine, once again clarify whether the time of arrival is suitable for you. If desired, we are ready to arrive half an hour after your application, if it is urgent.

How to fix a washing machine: device and principle of operation

The operating principle of the machine is quite simple. All automatic washing machines work on the same principle. They differ only in programs and design. The washing machine Indesit, Desna, Atlant automatic or any other model consists of 20 units.

Namely:

Water valves;
Handles with which the program is installed;
Intake valves;
Hoses;
Stationary tank;
Detergent dispenser;
Suspension spring;
Water level regulator;
A drum that rotates;
Ten;
Drive belt;
Electrical engine;
Pump;
Water collector;
Drain riser;
Outlet hose;
Luke;
Hatch latch;
Hatch seal;
Legs.

The classic functions simply. First of all, water is drawn into the machine through the inlet valve, in the required volume. Then, as the water level set by the programmer regulator is reached, the valve closes. The next step is heating the water.

If the washer does not have a temperature sensor, the heater turns off the timer.

Then the engine begins to function in conjunction with the heater. However, it does not rotate at full power. At this moment, the drum is spinning at different time intervals in both directions. Next, the dirty water is removed using a pump and the drum is refilled. Then the electric motor turns on and the clothes are rinsed at low speed. Next, the electric motor is turned off, and water is pumped out again. And finally, the electric motor operates at full power: the laundry is wrung out. The pump is on throughout the entire wash cycle.

Best models

To make a choice, you need to consider models that can be either expensive or budget. After you consider the characteristics, you can decide on the price, and it directly depends on the functions and quality of the wash.

The practical and stylish Vestel FLWM 1041 is distinguished by its silent operation. This is an automatic car with an updated design. It is quite silent, because it emits only 77 dB, and if the washing mode is in progress - 59 dB. There are 15 programs (special programs work separately from the main ones) for washing. The machine can also perform a short wash (approximately 15-18 minutes). If we talk about the advantages, we can say the following.

The machine has an anti-allergic function. You can also delay the start of washing for a certain time. The indicator will indicate the door is closed, malfunctions, and will also protect against child intervention. The display shows the selected mode, the internal temperature and the time remaining until the end of the wash. Intensive washing is selected according to the level of contamination. There is protection against leaks and foam release.

There is only one downside: through the dark glass you cannot see how the laundry is spinning.

Vestel F2WM 1041 is a smart machine. It is roomy and functional. For example, in this unit you can set the washing mode and indicate the level of contamination. In order for the process to be 100% successful, the housewife can also set the temperature regime and set the spin speed.

This machine is definitely suitable for a large family, because it can clean a variety of things - from shirts to delicate blouses. The following stand out among the advantages. Capacious drum (can load 6 kg), there is adjustment of the number of revolutions, imbalance and foam level. There is a large selection of washing modes and child protection. The disadvantages include only partial protection against water leaks.

Vestel F2WM 840 has a low price, because it is considered a domestically assembled unit. You can load 5 kg and wash it if you add more powder. Electronic control allows you to increase the wash time and cancel the spin cycle.

Next we list the advantages. The standard washing modes in this device are supplemented with special ones. There is a soak mode. The laundry is spun perfectly. It is economical. High vibration during operation is a disadvantage.

The expensive Vestel AWM 1035 model justifies itself with good performance. There are 23 programs, this allows you to wash stains well. The machine washes absolutely all fabrics very efficiently. Mostly it has some advantages. The device itself can heat the water to the desired temperature.

The fastest machine is the Vestel FLWM 1241, so it is suitable for frequent washing. Removes stains, odors, complex dirt from things. The machine can be placed in any space. There is a backlit display (if the machine is produced without a display, it is difficult to quickly troubleshoot problems). Electronic control is also available, and there is also a high spin speed, imbalance protection, and a timer for delayed washing.

The only thing that can be alarming is the high water consumption.

For those who are used to washing laundry in large quantities, Vestel FLWM 1261 is suitable. This model can wash even heavy curtains. The containers can hold 9 kg at once. Very economical. Has a high spin speed, 15 washing programs. There are also disadvantages. The machine is heavy and bulky.

Instructions: how to disassemble a washing machine

When the tool is prepared, you can begin to disassemble the household device at home. To disassemble front-loading washing machines yourself, you will need tools.

Namely:

Plus screwdriver;
Minus screwdriver;
Wrenches 19, 8 and 9;
Clamp cutters;
Standard wire cutters;
Pliers;
Bent long pliers.

Disassembly is carried out in order. The first step is to remove the panel on top. Using a positive screwdriver, unscrew the screws holding the top panel. The next step is to dismantle the control panel; to do this, remove the detergent dispenser. Then unscrew the 2 bolts holding the distributor and move the left side of the control panel 90ᵒ. Next, you need to unhook the electrical panel from the mounting pawl.

It is necessary to use a service hook to rotate the electrical panel 180° and hang the panel from the side on the wall of the washing machine.

Next, you need to remove the service panel, open the hatch, remove the clamp using a screwdriver, remove the cuff and remove the central panel. The central panel is dismantled along with the car window and the hatch locking connector is disconnected. Next, using pliers, you need to remove the hose from the hatch cuff, the clamp, and the cuff. Reassembly must be done in exactly the reverse order.

Description of DIY washing machine pump repair

One of the components of the washing machine that often fails is the pump (drain pump). To begin repair work on the washing machine, you should prepare the pump in a specialized store and drain the remaining water from the machine. This is done quite simply.

To drain water from a washing machine that is not working, you need to twist the drain hose and lower its end into a low basin so that the level of the hose is below the washing machine tank.

As a result, the water will come out of the washing machine almost completely. After the non-working pump has been removed, you need to replace it with a store-purchased part, reassemble the washing machine in the reverse order, and check the operation of the unit.

Next you should do the following:

Unscrew the pump filter cover;
Remove all contamination;
Unscrew the drain pump.

It’s not difficult to repair a Gorenje, Vestel, Rainford or other model machine yourself. It is important to choose a pump for your machine model, you can call the company and find the necessary part, the specialist will always advise you.

No powder or rinse aid is collected

A fairly common situation is when the unit starts washing without using washing powder at all. At the same time, the detergent was poured in sufficient quantity into the appropriate container. This situation in Vestel washing machines occurs mainly due to the fact that the water supply valve is faulty.

Quite often it is noted that this manufacturer’s water supply valves have factory defects. It is also interesting that this is a rather non-standard defect, which does not appear immediately after the model is put into use. It mainly begins to appear after the warranty period for the washing machine ends.

After starting the washing program, the control module commands this valve to supply water. In a standard situation, it opens and water flows into the tank. Then it closes and the washing begins.

Its repair is carried out by replacement.

You need to buy a new component for a washing machine of the appropriate type.
Then disconnect it from the power supply.
Unscrew the screws that secure the cover on top and remove it.
Further under it, where the inlet hose is, there is a valve made of plastic.
It is disconnected from the sensor and the valve is removed from the mount.
Now a new valve is installed in this place.
Then all actions are performed in reverse order.

This washing machine is of middle class quality and rightfully belongs to the budget option, which will work properly throughout the entire warranty period.

Causes of failure and do-it-yourself repair of the washing machine programmer

The programmer is one of the main components in the washing machine, which is responsible for selecting the desired washing mode. This part is also called a command device or timer; it is used in most automatic washing machines and looks like a round knob pushed forward on the control panel that switches programs.

A breakdown of the command device can occur due to the following reasons:

One element of the control unit, including the programmer, has failed.
During operation, the program gets confused, the time is not what was chosen.
In some washing machine models, an external indicator of a breakdown may be the blinking of all indicators on the control panel.

The command device, despite its reliability, can also fail after 10 years of operation. The main reason cited by professionals is incorrect maintenance and poor handling of household appliances. So, for example, if during the washing period the baby turns the handle, then because of this the command device may break. Also, the part may break due to power surges.

In addition, water penetration into the part can also cause damage.

Well, a defect in the creation of an element cannot be ruled out. Repairs should begin with proper disassembly of the part. The problem is that each model has its own nuances. Let's look at the features of disassembling the command apparatus using the Ariston washing machine as an example. It is necessary to remove and disassemble the programmer. When the cover is removed, you can see the board underneath; it needs to be removed. Then you need to check the gears and, if there is debris, remove it. If there are burnt elements or tracks on the board, they will need to be soldered again. If there are no burnt places, then you need to take a multimeter and measure the resistance on the board contacts, you will find something. Next, you need to remove the gears and take out the motor core. Then you should check if all the elements are intact, wipe the device with alcohol and reassemble in reverse order.

Professionals do not recommend repairing Miele or Siemens machine programmers on your own. And Gorenie washing machines have command devices with a soldered-in control board. In this case, the repair must be done by a master.

Washing in the vestel machine does not start

When this failure occurs, in 4 out of 10 cases the UBL sensor (hatch locking device) breaks down. Because of this, the controller believes that the hatch is open and does not allow the wash to start.

There may not be any fault codes on the display.

What's the result? The machine door is locked, you press “START”, but the process doesn’t even think about starting. Where to start looking for the causes of the breakdown and how to repair a Vestel washing machine with your own hands, we will consider below:

Turn off the machine for 10-15 seconds.
Turn it on.
If you still have the problem, turn off and turn on the SMA again.
Nothing changed? Then do things differently.

READ MORE: Door jammed, Siemens washing machine won’t open

Disconnect the machine from the power supply.
Open the hatch cover.
Arm yourself with a Phillips screwdriver and unscrew the 2 bolts holding the UBL.
Carefully remove the UBL.

Attention! The sensor wiring is connected to the locking mechanism - do not tear off the wires

Take a regular tester and measure the resistance at the contacts of the UBL sensor.
If the thermistor is working properly, then the indicator will be at around 900 Ohms.
In case of a breakdown, you will see 0-1 on the tester display.

So you have found the reason why the wash does not start. Your task is to replace the UBL, then all processes at SMA Vestel will improve.

If you determine that the hatch locking mechanism is not broken, then you need to look for the problem in the electrics - for this you will need the electrical circuit of the Vestel washing machine. Each model has its own diagram - you need to look for it in the manual or on the manufacturer’s website.

If there is no circuit diagram, proceed based on elementary logic: disassemble the control panel and ring the microcircuit.

Experienced specialists do not recommend carrying out such work on their own - they require certain knowledge.

Tips: how to disassemble an LG automatic machine

The first step is to remove the lid on top of the washer. It's not difficult, you just need to screw 2 screws on the back of the unit. Next, you need to remove the panel from the bottom of the washing machine; it is secured with latches and can simply be removed. Then the control panel is removed. It is bolted, which are located under the detergent tray.

The panel must be hung on a hook or placed on top of the unit.

Next, you need to remove the front panel along with the loading door. Next, remove the cuff, unscrew the screws and remove the hatch. The next step is to remove the back wall. You just need to unscrew the bolts. Next, you need to disconnect the water heater and the wires from the engine. You need to unscrew the counterweights and shock absorbers from the tank - and that’s it, it’s ready to leave the washing machine.

To remove the tank, you need to disconnect:

Pressostat hoses;
Hose coming from the powder receiver;
Inlet hose;
Drain pipe.

Then you can start removing the engine. The operating principle is the same. Assembly must be done in reverse order. In principle, you can learn to disassemble it yourself, but if you are not confident in your abilities, then it is better to go to a workshop.

What causes crashes?

The Turkish assembly is not the worst when compared with not very successful Chinese or Russian analogues, such as Hotpoint-Ariston. Both the quality of parts and assembly meet European standards, which explains the infrequent malfunctions of SM systems. But there is also the human factor, external factors and force majeure circumstances:

Poor quality washing chemicals.
Hard water.
Incorrect connection to communications.
Violation of operating rules.
Power outages (voltage surges).
Overloading the drum with laundry (or underloading), causing imbalance and wear of bearings, etc.

If you are not to blame for what happened and it was caused by external circumstances, you can always correct the situation by installing a voltage stabilizer and an RCD.

Do-it-yourself washing machine preventive measures

To prevent the machine from breaking down longer, preventive maintenance must be carried out. In general, the labor costs for systematically cleaning the washing machine from scale and dirt are not that large, and, in fact, doing such work 2-3 times in 12 months is very simple. Especially when you consider that this will save you from the cost of repairing washing machines or, worse, from buying new household appliances. As for washing machines, there are few means of prevention.

Experts identify 3:

Water softening - purchase a special flask that will act as a filter filled with salts. It is not cheap and this method only works if you start using it as soon as the machine is installed.
Cleaning the washing machine filter. You need to regularly clean the filter, this will get rid of the unpleasant odor and dirt.
Descaling. It is necessary to start the machine after pouring a special descaling agent or citric acid into it.

Which parts break more often?

Any automatic machine can fail. Each brand has its own weak points, which are the first to be affected by a breakdown. Turkish SMAs are no exception. Their problems are:

The washing program does not start. The control panel functions normally, the machine itself turns on, a mode is selected, but the start button does not respond to pressing.

This short list cannot be called exhaustive - cars break down for other reasons. Our other articles on replacing bearings, tachogenerator, pressure switch, flashing control board firmware, etc. are devoted to troubleshooting such problems. Below we will consider only failures characteristic of Vestela.

All about Vestel washing machine malfunctions

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Alex_Nevada June 07, 2017

The Turkish company Vestel has been present in the domestic household appliances market for more than ten years, among which washing machines occupy a niche of 15 percent of all existing analogue brands. This popularity is due to the excellent price-reliability ratio. But if you do not properly care for your equipment, your Vestel washing machine may soon develop malfunctions. To understand the possible causes and solutions for these breakdowns, read this article.

What could be causing the problem?

A breakdown is not always accompanied by serious consequences, as a result of which you will need to call a technician and buy expensive spare parts. There is a list of problems that are easy to fix yourself.

The socket to which the washing machine is connected has failed. Check its serviceability using another device or a tester.
Foreign objects getting into the drum, the machine is not installed at the level, overloading of laundry - all this can cause strong vibration and noise during the spin process.
Water filter clogged. Such a nuisance can occur due to long-term use or small debris getting into the drain, which will ultimately lead to the impossibility of spinning or draining water from the machine.

The heating element does not work. This can happen due to scale build-up or frequent use of a washing machine that is more than three years old. Subsequently, the washing water simply will not heat up.
Clogged hole for feeding powder from the tray. The problem will manifest itself as the presence of leaks from cracks in the compartment area.

List of existing breakdowns

Thanks to experienced washing appliance repair specialists, we were able to collect the most common types of breakdowns that Vestel washing machines are susceptible to:

when the power indicator is on, the device completely refuses to start washing;
repeated interruptions in operation and sudden stops after the start of washing;
The laundry is not spun properly;
during operation, the unit stops and does not respond to pressing any buttons;
manifestation of excess noise and vibration;
When the wash starts, water fills in, but the drum does not spin;
after a full wash, the water does not drain;
the appliance door does not open, although the wash is completely finished;
The washing mode changes independently;
The detergent does not leave the tray, which is due to the complete remainder of the powder in the compartment.

List of error codes

For simplified operation of the device, the manufacturer provides a coded definition of faults that are displayed on a digital display. As a rule, their presence provides for easy repairs. Here is a list of these codes.

E01 - an alert that can be duplicated by a sound signal and indicate an open door when trying to start the washing process.
E02 - insufficient water content in the working chamber. Check the hose for integrity and clogging.
E03 - the water filter is clogged or the pump is not working. Clean the filter, and if the error persists, contact a specialist.
E04 - the amount of water in the drum exceeds the norm. The problem is solved automatically by the washing machine itself.
E05 - the malfunction consists of a breakdown of the heater (heating element), which can be solved by cleaning it or completely replacing it.
E06/E08 - one of the engine elements has failed. Contact a specialist for help.
E07 - failure of the electronic control unit. A breakdown also requires calling a repairman.
E09 - electrical voltage failure. The situation is stabilized automatically, since it does not depend on either the device or the user.
E10 - the quality of the supplied water is below the permissible standard (hardness). This can be solved by installing an additional filter in the water supply system.

Advice! If you are not confident in your competence in identifying the cause of the breakdown and eliminating it, the best solution is to call an experienced specialist who will effectively solve the problem with the breakdown of your Vestel washing machine.

General characteristics of Vestel equipment

Despite the fact that these household appliances are of Turkish origin, the instructions for the Vestel washing machine are written in Russian.
There are also several factories in Russia that assemble equipment of this brand. Consequently, there will be no problems with replacing the bearing or other parts if repairs are necessary. The main characteristics of Vestel washing machines are:

Stylish design, predominance of white color, as shown in the photo.
Front loading of laundry.
There are two body width options - narrow, with a maximum capacity of up to 6 kg, and super narrow (up to 3.5 kg).
Standard dimensions – 85x60 cm. Hatch diameter – 30 cm.
Judging by the reviews, electronic control is very convenient.
Advanced imbalance correction system to help minimize noise and vibration during wash and spin cycles.
Modern protection against power surges.
Lock the operating device, protecting it from children.
Good energy consumption class.
Availability of the most necessary washing modes in everyday life, including the Eco Logic option, which allows you to significantly save water and electricity when the drum is not fully loaded.

Basic characteristics indicate that the manufacturer tried to take into account the needs of customers. Ease of operation and modern technology make Vestel washing machines the most attractive among other appliances. Accessible instructions eliminate possible difficulties during operation and allow you to quickly determine the nature of the malfunction or error in the event of a breakdown. Despite the fact that repair of this equipment is rarely required, it will cost much less than large European manufacturers.

Washing machine Vestel FLWM