Faults and errors of the washing machine burning

Household appliances have become so complex that even a professional cannot always quickly detect a malfunction. Thanks to the self-diagnosis system of Gorenje washing machines, which itself will inform you about the nature of the problem, the repair time has been significantly reduced. But few people know what, for example, error f3 means in a Gorenje washing machine, what F7, F3 or 03 means, and whether to be afraid of code 4.

The meaning of Gorenje washing machine error codes

Why you need to call us

According to statistics, machine repair technicians have to deal with the above typical breakdowns in 90% of cases. They are diagnosed fairly quickly, but correcting them can take varying amounts of time, depending on the complexity, the need to replace an individual part or an entire assembly. All our specialists have many years of experience and can fix any problems with washing machines, regardless of their type and class. Our service will perform the work efficiently and inexpensively - prices are affordable for everyone, as many residents of the city of Moscow have already seen.

What is self-diagnosis of equipment?

Any modern technology in one form or another is capable of checking itself for problems. Electronics make it easy to monitor breaks, short circuits and deviations in nominal values in significant components. Depending on the size and information capabilities, this may be a simple light indication, there may be a full text description, or there may be a system of codes. Each manufacturer tries to maintain its own unique system, which may vary between different models or model ranges. Same with washing machines.

Basic faults

It is already difficult for a modern person to imagine his life without such an indispensable assistant in everyday life as a washing machine. While the equipment is working properly, we don’t even notice the convenience and comfort, and only when something bad happens to it, and we have to re-learn the forgotten skills of hand washing, the contrast between how it was and how it is is felt especially sharply. Let's try to figure out what the most common breakdowns of washing machines are, and also look at some ways everyone can fix them on their own.

The machine won't turn on at all

During washing the plugs are knocked out

The water does not heat up, the water does not flow into the machine at all, the water is drained at the beginning of the wash The washing machine is noisy, knocking or makes “unusual” sounds

Often this problem occurs when washing curtains that do not absorb water, but create foam. Too much of it is formed, and it leaks out through the technological holes in the system. The drum does not rotate

Error codes for Gorenje washing machines with control system PG1 - PG5

Open circuit from the sensor to the electronics: ring and repair the wiring, check the contacts
The sensor itself is faulty: testing with replacement of the broken sensor
Problems in electronics: a burnt-out control controller will have to be replaced

There is a malfunction in the hatch locking device (UBL):

First, we cut off the obvious reasons: close the door more tightly, make sure that no object is in the way
The lock of the blocker is broken: in principle, you can repair it yourself
Weak contacts in UBL: test, tighten
Something else is broken in UBL
Open circuit from the door closing sensor to the controller that controls the UBL: check the wiring and contacts
Problems in electronics - call service

This is not a complete list of reasons, see also “Washing machine: the lock does not work”

As a result, the wash is interrupted. What could have happened:

Forgot to open the water supply tap or low pressure
Error when connecting the drain hose
A common cause is a broken fill valve or clogged filter.
Failure of the pressure switch: diagnostics with replacement of the part or cleaning of the water inlet path is required

After another attempt to start the engine, the washing stops and the water is drained. Causes:

Broken wiring in the TAXO circuit or loose contacts
The washer securing the coil came off the tachogenerator, causing the sensor to jump out of its mounting socket
The tachogenerator itself is faulty: it needs to be replaced
The motor can also break down: it needs to be diagnosed and repaired or replaced.

After 3 unsuccessful attempts to restart the engine in normal mode, the electronics ends the wash program and drains the water. You need to check the following:

Open circuit in the inverter: check the wires and contacts
A break in the motor winding: either the winding or the entire motor will need to be replaced
Something has broken in the electric motor, for example, the brushes could have worn out: it is better to call an experienced specialist for diagnosis and repair
The SM inverter board has failed: diagnostics, repair or replacement of the board

If a problem is detected, the washing is paused, the electronics tries to start the engine again, and after failure, it completely ends the washing program and drains the water.

Ring and repair the triac circuit, replace it if it is not working. But, since all elements of the triac circuit, including itself, are located on the electronic controller, it is better to call a qualified specialist for diagnostics.

After 3 unsuccessful attempts to start the engine, the washing program ends and the SM drains the water. Possible reasons:

Disturbances in the inventory circuit: ring the wiring of this section, strengthen the contacts, repair the wires
Break in the motor winding: replacement of the winding or the entire motor
The inventory itself is faulty: it will have to be replaced
The CM inverter board burned out: board diagnostics, repair or replacement

Once this problem is detected, the wash stops:

Thermal sensor is faulty: diagnostics and replacement
Open circuit in the heating element control circuit: ring the circuit, tighten the contacts and repair the wiring
The heater is burnt out: it will have to be replaced
The control controller is faulty: it is better to contact a workshop to check and repair it

Water supply is difficult or absent

If you find an error code on the display, do not panic; in most cases, you can fix the problem yourself. First of all, make sure that the water supply is functioning, in case the water in your house is simply turned off. If everything is in order with the utilities, check the tee valve; perhaps the liquid supply to the machine is simply shut off. If everything is fine with the water outlet, you need to inspect the filter mesh located on the inlet valve for blockages.

To examine and, if necessary, clean the filter element yourself, perform the following steps:

Turn off the power to the washing machine, turn off the water supply valve to the machine;
disconnect the machine’s inlet hose from the body, thereby providing yourself with free access to the mesh filter. Be careful, residual water may leak out of the hose, so be sure to use a dry cloth when unscrewing it;
remove the filter element from the structure: lightly squeeze the filter with pliers and gently pull it towards you;
clean the mesh; it is recommended to rinse it under warm running water;

if the contamination is severe, first soak the element for one hour in a special solution: pour 1 teaspoon of citric acid into a glass of warm water;
install the filter mesh in its original place, screwing the element in until it stops;
connect the water supply hose;
open the valve responsible for supplying water to the system, make sure that the connection point does not leak;
Plug the machine into the network and launch one of the special programs. If the unit draws water to the required level and finishes the selected washing mode, then the breakdown has been eliminated.

At the same time as washing the mesh, you can clean the inlet hose of the washing machine. It, of course, needs less frequent cleaning compared to the drain hose, but clean tap water still contains various impurities that will certainly settle in the cavity.

By installing water softening filters at the entrance to the automatic machine, you can improve the quality of the liquid entering the system and, as a result, reduce contamination of the washing machine elements. If the fault cannot be eliminated, it is necessary to proceed to the next stage of work, namely, diagnosing and replacing the water intake solenoid valve.

[custom_ads_shortcode2]

Error codes for Gorenje washing machines (WA-101/121/132/162/162Р)

On WA132/162/162P dual display models, the highest priority error code is displayed on the right display. In this case, the indicators corresponding to all (!) detected errors light up simultaneously. On models WA101/121 the LED above the shortened wash program button will also light up. The error indication continues until the SM is turned off.

Priority of error codes in descending order: F63, F31, F32, F1, F41, F43, F61, F2, F5, F4.

Since some of the errors repeat codes for SM with control systems PG1-PG5, in such cases we will provide links to their table of error codes.

Intake valve broken

The next step is to check the intake valve, which is also easy to do yourself. We find it under the top panel of the machine at the back wall. You can't make a mistake - it can be easily determined by the connected inlet hose and pipes connected to the powder receiver. Next we proceed like this:

set the multimeter to measure Ohms;
apply probes to each winding;
We evaluate the result; if the displayed value is not close to 3 kOhm, the part is faulty.

What to do with a faulty valve? Just change it to a new one. We photograph the location of the wires and cords, disconnect them, then unscrew the holding bolt and remove the part.

We purchase a similar copy and connect it to the machine: screw it to the wall with the main screw and, based on the photograph taken earlier, connect all the wiring and suitable pipes. We securely fix it with clamps and return the removed mesh with the existing hose to its place.

Don’t forget to check the quality of the water supply by running a quick wash or rinse cycle.

Hansa, Candy, Kaiser, Indesit, Ariston, LG, Electrolux, Zanussi, Samsung, ASKO, Gorenje

Error codes for Hansa washing machines

Table 1.1. Error codes for Hansa PC series washing machines

Table 1.2. Error codes for Hansa washing machines PA series

After 10 s, an error code is displayed and the washing program is interrupted

After 2 s, an error code is displayed and the washing program is interrupted

Candy washing machine error codes

Table 2 Error codes for washing machines “Candy Activa Smart 180/100/130/840/1040”

— There is no water in the water supply (the tap is turned off);
— the water inlet valve is faulty;
- electronic controller is faulty

— Low water pressure in the water supply;
— the mesh of the water inlet valve is clogged

The pressure switch is faulty or the seal of its pipes is broken

The water inlet valve (constantly open) or the electronic controller (its corresponding control triac) is faulty

The temperature sensor is faulty. Its resistance should be about 20 kOhm (at a temperature of 25°C) and 2.14 kOhm (85°C)

The heating element or electronic controller is faulty

Check the serviceability of the program selector motor. The operating voltage of the motor is -220 V, and its winding resistance is approximately 15 kOhm. Also in this case, check the integrity of the connections between the control and display units

The tachogenerator is faulty. The resistance of its winding should be about 42 Ohms (for CEZET motors) or 156 Ohms (HOOVER). Often such a defect occurs due to destruction of the tachogenerator core

The electronic controller (drive motor triac) is faulty

— Broken connections between the electronic controller and the drive motor 1;
- drive motor is faulty

— The water drain pump is faulty or the contact in its connectors is broken;
— The pressure switch is faulty (“its “FULL TANK” contact group is stuck);
— if the time for draining water from the tank is exceeded, the water drain path (pump filter, drain hose or bellows) may be clogged.

KAISER washing machine error codes

Note

. The error codes given in the table do not apply to KAISER CMs, in which electronic controllers from INDESIT and ARISTON washing machines are installed.

Table 3. Error codes for KAISER washing machines

— the SM door is open;
— the locking mechanism or door lock limit switch is damaged

— low water pressure in the water supply;
— clogged water inlet hose or solenoid valves

Clogged drain hose or filter

— the water inlet electrovalves are blocked in the “OPEN” position;
— during washing there was a significant increase in water pressure in the water supply;
— the beginning of the washing cycle was carried out with a closed flow of water, and then the water entered the tank during the washing process;
— the pressure switch is faulty;
- electronic controller is faulty

— low pressure or lack of water in the water supply;
— the water inlet valve is faulty; — the pressure switch is faulty;
— the electronic controller is faulty; — the distribution valve of the Aqua Spray system (if installed) is faulty (blocked in the “OFF” position)

— the drain pump is faulty;
— the pressure switch is faulty;
— the drain hose or filter is clogged;
— the resetting valve is blocked (in the “ON” position)

— the float sensor for water leakage AQUA STOP is faulty;
— water leaked into the SM pan due to depressurization of the tank, hoses or other SM elements

Check the power supply parameters

Electronic controller is faulty

— the drive motor or tachogenerator is faulty;
— the engine thermal switch is open;
- there is no contact in the motor connector

— the electronic controller (drive motor triac) is faulty;
- uneven distribution of laundry in the drum

- temperature sensor is faulty

- no contact or open circuit in the temperature sensor circuit

— malfunction of the electronic controller;
- door lock elements are faulty

Error codes for INDESIT and ARISTON washing machines

Note

. Error codes F01-F11 are valid for SM series "2000" (ARISTON and INDESIT), F01-F12 - for SM INDESIT series "Evolution", F01-F15 - for SM ARISTON and INDESIT with drying, and F01-F05, F07-F12 , F17 - for ARISTON SM with EVO-II control system.

Table 4. Error codes for INDESIT and ARISTON washing machines

The electronic controller (control triac of the drive motor) and the drive motor itself are successively replaced

Check the reliability of the electrical connection between the electronic controller and the drive motor.

Check the electrical resistance of the tachogenerator winding (should be 115. 170 Ohms - for SMs equipped with EVO-I controllers).

If an asynchronous drive motor is used in the SM, check the connectors and harness between the controller and the motor.

The drive motor and electronic controller are successively replaced

Check the electrical resistance of the temperature sensor (should be about 20 kOhm at 20°C).

Consistently replace the temperature sensor and electronic controller

If the above actions do not reveal a faulty element, replace the level sensor and electronic controller sequentially

Check the level sensor, as well as its connection to the electronic controller.

Check the filter and drain hose for blockages.

Replace the electronic controller

Check the serviceability of the control panel buttons.

Consistently replace the control panel and electronic controller

For SM with EVO-I controllers:

— check the wiring and the presence of contact in connector CM1 of the controller;
— check the serviceability of the heating element relay on the controller;
- replace the electronic controller

Check the connection of the heating element to the electronic controller, if necessary, replace the heating element or level sensor.

If no faulty elements have been identified, replace the electronic controller

For SM with EVO-I controllers:

— check the presence of contact in the CM connector on the electronic controller;
— check the serviceability of the level sensor, as well as the integrity of the wiring from it to the electronic controller;
- replace the electronic controller

For SM with EVO-I controllers:

— check the integrity of the contacts of connectors CN1 and CNF on the electronic controller;
- check the serviceability of the level sensor and drain pump

Dpya SM with EVO-I controllers:

— check the SMS connectors of the electronic controller. The rest of the steps are the same as above.

Check the serviceability of the drying temperature sensor and electronic controller (by replacing)

Check that the hatch door lock is securely latched. If necessary, replace the door lock and electronic controller

Error codes for LG washing machines

Table 5. Error codes for LG washing machines

The reasons for the error may be the following:

— there is no water in the water supply (or the tap is turned off);
— the electronic controller is faulty;
— the water inlet valve is faulty;
— the water level sensor has failed

Your actions

When faced with the problem of filling the tank, you need to start by eliminating such items as an unopened water tap, a clogged filter grid, or a clogged inlet hose. In order to check the latter, you need to turn off the water, disconnect it, and pass liquid through this part. The hose must not be pinched.

The next item is the filter, located at the entry point of the hose into the machine. It needs to be removed, inspected, and cleaned if necessary.

Check the pressure in the water supply system. The instructions for the Gorenje washing machine indicate what its optimal performance should be. Turn on the water in the sink or bathtub - with this simple technique you can detect weak pressure.

Pay attention to the connection of the unit to the sewer. According to the rules, the lower end of the drain hose must be at least 40 cm from the floor level.

If it is not possible to ensure such an indicator, the optimal solution would be to purchase and install a check valve. This small part fits onto the bottom end of the drain hose and prevents unwanted water from draining from the tank.

Pay attention to any leaks. The tank may be damaged, as a result of a clogged powder container, the washing solution overflows, or the channel leading from the powder receptacle may be disconnected/damaged. To check the latter, as well as the tank, you will have to remove one of the panels of the machine.

[custom_ads_shortcode2]

Causes of errors

There are different error codes for different model ranges of Gorenje washing machines. First, let's look at the codes and their decoding for the PG1 - PG5 line.

Occurs in the event of a break or short circuit in the temperature sensor circuit. Typically, such an error leads to the end of the wash without heating the water. That is, the machine draws water and, without being unable to heat it, completes the wash. An error code is displayed on the screen.

This code flashes on the display when the control contact of the hatch door is not activated, in other words, the door has not been hermetically closed and locked. As a rule, with this error, a blue key also lights up on the display. The most harmless reason for this is an unclosed hatch door (user carelessness, a piece of laundry got caught between the hatch and the door). In this case, you need to eliminate this and press the “Start” button again.

If this error code is still displayed, the hatch lock is probably broken or the limit sensor is faulty.

The reason for its appearance is the inability to reach the first water level in the tank. In devices of this brand, the first water level must be filled within 4 minutes. If this does not happen, a second attempt is made to fill the tank to the required level. If unsuccessful, this error code is displayed on the display. There may be several reasons for this - insufficient pressure in the water pipes, breakdown of water level sensors or water inlet valves.

F4 (E4 on models PG4 – PG5)

If this error appears in Gorenje PG1 - PG3 models , this indicates a lack of signal from the tachogenerator of the drive motor. As soon as the latter stops transmitting signals, the drive motor stops.

Models Gorenje PG4 - PG5 have slightly different design features , so for them this error code indicates a lack of motor speed control from the inverter board. The latter may not cope with the speed of the drive motor. In this case, the motor stops running and error F4 appears on the display.

F5 (E5 on models PG4 – PG5)

F6 (E6 on models PG4 – PG5)

Indicates insufficient heating of water in the tank after a certain time from the start of washing. More precisely, the error occurs if the water, after completing the heating step, is 15 degrees colder than what is provided for in the washing program. The main cause of the error is a breakdown of the heating element , although a second reason is also possible – a malfunction of the electronic controller.

Features of the design and operation of Gorenje machines

The main feature of Gorenje automatic machines is their durability and reliability; if the rules of use are followed, this equipment will last more than fifteen years. The functionality is thought out to the smallest detail, and every consumer will find his own model.

Each device is equipped with basic functions:

And there are a number of additional functions:

The latest technologies are used in production, for example, the heating element is treated with an additional protective nickel coating, which prevents the formation of scale. The engines operate almost silently, with energy consumption class A, A++. And, of course, we thought about the children, namely their safety, since there is a child lock.

The model range has a very wide range, which offers laundry loading from 4 to 8 kg, front and vertical loading, spin speed from 800 to 1500 rpm. There are also models with drying, which have been gaining popularity in recent years.

Elimination

Let's look at ways to eliminate the listed errors in Gorenje washing machines. For convenience, we will group solutions depending on the node where the error occurred.

Thermal sensor

If errors occur with this element, it is necessary to open the heating element housing. The required node will be located between the left housing contact and its central bolt. To check the temperature sensor, set up a multimeter on it, disconnect the resistance wires and take the necessary measurements. If the multimeter gives no indication, the sensor is burnt out and must be replaced.

Check the sensor wiring in the same way.

filling valve

Its task is to regulate the flow of water into the tank. If the machine does not draw water or, on the contrary, cannot shut it off, this indicates a breakdown of this valve. If such a problem occurs, you should first rinse the filter of the washing machine located at its base. The filter is removed with pliers and washed under water. If these steps fail to correct the error, you should check the filling valve with a multimeter. This can be done by removing the lid of the washing machine.

Water level sensor

To eliminate errors associated with this unit, you must first remove it and rinse the sensor tubes under water. If this does not help solve the problem, you need to check the sensor itself with a multimeter. If this does not help resolve the malfunction, you should begin checking the electrical communications that connect to the sensor.

Drain pump

One of the most vulnerable parts of washing machines of this brand. If a problem occurs, the pump is replaced. It will be easier to get to it if you place the machine on its side. Then the tester measures the resistance of the pump. If the tester does not show resistance, the part must be replaced.

This can only be done by unscrewing the fasteners and replacing the broken element with a new one.

Let's check the filter

Diagnostics begins with the simplest thing - cleaning the garbage filter. This is a plastic spiral on which dirt and other debris that gets into the machine settle. The element is located in the lower right corner of the Gorenye washing machine behind a round or square technical hatch. Before checking the plastic and cleaning it, it must be removed.

Disconnect the machine from the power supply and water supply.
Use a knife or screwdriver to pry up the hatch and, releasing the latches, open it.
Lay a rag nearby or place a container to collect water.
Holding the tab on the filter, unscrew the filter clockwise.

You cannot remove the garbage filter immediately after the end of the cycle - the water will not have time to cool down.

Now let's move on to the actual repairs. We rinse the filter under running warm water, after removing debris and deposits from the spiral. If the layer of dirt is too thick, you can soak it in a solution with citric acid for 20-40 minutes.

You shouldn’t limit yourself to just cleaning the garbage filter. At the same time, it is better to immediately check the pump, volute and drain pipes for blockages. We take a flashlight and shine through each element, and if we find foreign objects, we pull it out with tongs or pliers. We pay special attention to the pump impeller, on which hair often gets wrapped up, causing breakdown and error F7.

Incorrect temperature sensor configuration

Another reason for the lack of heating is a faulty temperature sensor. Some models of Gorenje washing machines, such as MV65Z23/S or WEI72S3, have a built-in error transmission system. That is, if the thermostat turns out to be faulty, the machine will continue to wash, while the control module will turn off the heating element so that overheating does not occur.

You can wash in cold water, and this will not affect the quality if you use premium powder.

List of Gorenje washing machine models that we repair

W
MV
W.A.
WE
W.P.
W.S.
W.T.
EWS
Other models

Where is your washing machine from - Slovenia or Russia?

Travel around Moscow and Moscow Region;
Free travel around Moscow;
Free travel outside the Moscow Ring Road *;
Free diagnostics;
You can bring your faulty equipment to us.

You can call or apply online for a discount;

Specify a convenient time for repairs;
We'll take care of the rest!

At home in Moscow and Moscow Region (Free visit of a specialist)
Service center on Podolskaya street, 17 (Moscow)
Service center on Bratislavskaya street, 31 building 1 (Moscow)

Southern Administrative District
SEAD
South-Western Administrative District
SZAO
NEAD
Company
VAO
Central Administrative District
SAO

www. gorenje-remont. ru - 14 years of service to our clients. LLC "Gorenje Service NSC" User agreement, offer and privacy policy.

W 1P60S3
W 62FZ02/S
W 62FZ12/S
W 62RZ02/S
W 62Z02/S
W 62ZY2/SRI
W 64Z02/SRIV
W 65FZ03/S
W 65FZ23/S
W 65Z03/S
W 65Z03/S1
W 65Z03A/S
W 65Z03B/S
W 65Z03R/S
W 65Z13/S
W 65Z23/S
W 65Z23A/S
W 65Z23B/S
W 65Z3/S
W 65Z43/S
W 65ZZ3/S
W 6603 N/S
W 6623 N/S
W 6643 N/S
W 66Z03 N/S
W 66Z23 N/S1
W 6843 L/S
W 72ZX1/R
W 72ZY2/R
W 75FZ23/S
W 75Z03/S
W 75Z23A/S
W 76Z23 L/S
W 76Z23 N/S
W 78Z43 T/S
W 85FZ44P/I
W 85Z03
W 85Z03 B
W 85Z031
W 85Z43
W 8624H
W 8644 H
W 9825 I
W 98F65 I/I
W 98F65/I
W 98Z25 I
W 1E62S3
W 1E70S2/RV
W 65FZ23R/S
W 75FZ23/S1
W 6222 PB/S
W 62Y2/S
W 62Y2/SR
W 62Z02/SRIV
W 62Z2/S
W 6502/SRIV
W 6503/S
W 6543/S
W 65FZ03B/S
W 65Y3/S
W 65Z02/SRIV
W 65ZY3/S
W 7243 PB
W 7243 PR
W 72Y2
W 7544 T/I
W 7564 P/I
W 75Z03/RV
W 8503
W 8543 T
W 8543 TA
W 8543 TO
W 8543 TR
W 8544 TX/I
W 8564 P/I
W 8665 I/I
W 5523/S
W 6443/S
W 6543L/S
W 65Z23/S1
W 7443L
W 7560P
W 7643L
W 7643T
W 8544T
W 9845I

MV 62FZ12/S
MV 62Z02/SRIV
MV 65FZ23/S
MV 6623N/S
MV 75Z23/IS
MV 95Z23
MV75Z43/S
MV 62Z22/S
MV 65Z02/SRIV
MV 65Z23/S

WA 610 SYW
WA 612 SYB
WA 612 SYW
WA 72S3
WA 72SY2 B
WA 72SY2 W
WA 83120
WA 844
WA 62S3
WA 50 EX
WA 50100
WA 50120
WA 50129 S
WA 60065 R
WA 60085 R
WA 60Z065 R
WA 60Z085 R
WA 610 SYB
WA 61061
WA 61081
WA 61101
WA 61102
WA 612 SIA
WA 614 SYB
WA 614 SYW
WA 6145 B
WA 62061
WA 62081
WA 62085
WA 62101
WA 62102
WA 62105
WA 62121
WA 62122
WA 63080
WA 63082
WA 63100
WA 63102
WA 63122
WA 64163
WA 65165
WA 65205
WA 6840
WA 71Z45 B
WA 72145 BK
WA 72149 BK
WA 72149 RD
WA 73101
WA 73102 S
WA 73121
WA 73149
WA 73Z107
WA 74143
WA 74183
WA 75165
WA 7840
WA 7900
WA 7960
WA 60140
WA 6440P
WA 72149
WA 7435
WA 7460P
WA 8440P
ONE WA 743 W

WE 60S3
WE 62S3
WE 62S3 B
WE 62S3 R
WE 72S3
WE 72S3 A
WE 72S3 B
WE 60S2/IRV
WE 64S3
WEI 72S3
WEI 823

WP 60S2/IR
WP 60S2/IRV
WP 60S3
WP 6YS2/IR
WP 7Y2/RV
WP 62S3
WP 723
WP 72S3

WS 510 SYW
WS 512 SYB
WS 512 SYW
WS 60 SY2W
WS 60 SY2B
WS 62 SY2B
WS 62 SY2W
WS 6 Z23 W
WS 74S4N
WS 40089
WS 40109
WS 40129
WS 40149
WS 41090
WS 41100 X
WS 41101
WS 41110
WS 41121
WS 4143 B
WS 41Z43 B
WS 42080
WS 42081
WS 42085
WS 42090
WS 42101
WS 42111
WS 42121
WS 42125
WS 43080
WS 43081
WS 43100
WS 43101
WS 43103
WS 43111
WS 43121
WS 43123
WS 43140
WS 50085 R
WS 50105
WS 50109 RSV
WS 50129 N
WS 50149 N
WS 50Z085 R
WS 50Z085 RS
WS 50Z109 RSV
WS 50Z129 N
WS 50Z149 N
WS 510 SYB
WS 5105 B
WS 51081 R
WS 5145 B
WS 51Z081 RS
WS 51Z45 B
WS 52101 S
WS 52105
WS 52Z105 RSV
WS 53101 S
WS 53121 S
WS 53Z105
WS 53Z115
WS 53Z125
WS 53Z145
WS 612 SYB
WS 612 SYW
ONE WS 623 W

This public offer Agreement, hereinafter referred to as the Agreement, defines the relationship between the domain administrator gorenje-remont. ru, hereinafter referred to as the Administrator, on the one hand, and a visitor to the gorenje-remont website. ru, hereinafter referred to as the Visitor, who has accepted this offer to conclude an Agreement by taking actual actions to fill out an online form, an application or calling the contact phone number indicated on the Site, or sending an email or application to other contact information indicated on the Site.

Clarifications of terms and definitions

1.1. Administrator’s website – website: https://gorenje-remont. ru.

1.2. Site Service - navigation capabilities, receiving and sending information available for use on the Site by the Visitor.

Subject of the Agreement

2.1. The Administrator provides the Visitor with access to the Site Service, and the Visitor undertakes to use the Service in accordance with the terms of this Agreement.

2.2. The Administrator undertakes to accept information from the Visitor, including requests for repair work.

2.3. The Administrator undertakes to transfer information and requests for repair work received from the Visitor to potential contractors, subcontractors and other persons at the discretion of the Administrator.

2.4. The Administrator is not responsible for the consequences of the resulting relationship between the contractors and the Visitor, including, but not limited to, inadequate quality and content of service, repair and other work.

Other conditions

3.1. The content of the Site, one way or another capable of causing associative connections in the Visitor with officially registered trademarks, as well as brands, logos and other parts and elements of trademarks, is a random and unintentional coincidence.

3.2. Official copyright holders of trademarks who have noticed similar elements in the content of the Site have the right to contact the Site Administrator for clarification. If agreements are reached, controversial and random associative elements can be removed by the Administrator or modified to the point where the association with the registered trademark is objectively lost.

3.3. This Agreement establishes the complete absence of any relationship between the Site and the official representation of any brand, manufacturing or trading company registered in the manner prescribed by law. The Site is also not an official authorized dealer and/or service center of any registered brand or company, but provides only services for access to the service and functions of the Site, which boil down to the Visitor searching for the best option for receiving repair and maintenance services for his vehicle. he owns household, kitchen and other general purpose appliances.

3.4. Disputes arising between the Administrator and the Visitor may relate exclusively to functional, service and software errors in the structure of the Site and the incorrect operation of its program code. All disputes regarding the quality of repairs or service received by the Visitor are resolved exclusively with the person who provided these services to the Visitor.

3.5. The Parties are released from liability for complete or partial failure to fulfill obligations under the Agreement if the failure to fulfill obligations was the result of force majeure, namely: fire, flood, earthquake, strike, war, actions of government authorities or other circumstances beyond the control of the Parties.

Final provisions

4.1. This Agreement is a document regulating the relationship between the Administrator and the Visitor, as a result of which the Visitor, performing any actual action in the software shell of the Site, including reading content, filling out forms and fields, sending requests and messages and any other actions related to the use of functions and service capabilities The site automatically joins this Agreement in full.

4.2. A hyperlink to this Agreement is located on the main page of the Site, and is available in the form of a pop-up dialog box for easier viewing and reading.

4.3. The Visitor’s refusal to familiarize himself with the text of this Agreement in the presence of actual actions indicating the use of the functionality and services of the Site is considered void, and the Visitor is deemed to have agreed to all the terms of the Agreement on the grounds of actual use of the Site’s capabilities.

1. Confidentiality of the User’s personal data

1.1. The Site Administration, acting reasonably and in good faith, believes that the User:

indicates reliable information about himself to the extent necessary to use the Site, Products;
has read the user agreement, agrees with them and assumes the rights and obligations specified therein.

1.2. The Site Administration does not verify the accuracy of the personal data provided by the User and does not have the ability to assess his legal capacity. The Site Administration assumes that the User provides reliable and sufficient personal data and keeps it up to date. The Site Administration is not responsible for the consequences of the User providing false or insufficient information.

1.3. These Rules apply only to information processed during the use of the Site and Products. The Site Administration does not control and is not responsible for the processing of information by third party sites, which the User can access via links available within the Site or Products.

Purposes of collecting and processing the User’s personal data

2.1. The Site Administration collects and stores only those personal data of the User that are necessary to provide full or partial functionality of the Site and Products, except in cases where the current legislation of the Russian Federation provides for mandatory storage of personal data for a period specified by law.

2.2. The Site Administration processes the User’s personal data in order to fulfill the agreement between the Site Administration and the User, the subject of which is the provision by the Site Administration to the User of access to use the Site, its functionality and Products.

2.3. The processing of the User's personal data is carried out without a time limit, in any legal way, including in personal data information systems using automation tools or without the use of such tools.

2.4. The User's personal data remains confidential, except in cases where the User voluntarily provides information about himself for general access to an unlimited number of persons. When using certain functions of the Site or Products, the User agrees that a certain part of his information about him becomes publicly available.

Transfer of personal data

3.1. Personal data of Users may be transferred to third parties to fulfill the agreement described in the user agreement (for example, for repairs by a contractor or subcontractor), except for cases expressly provided for by these Rules and the current legislation of the Russian Federation.

3.2. In order to fulfill the agreement between the User and the Site Administration and provide the User with access to use the functionality of the Site and Products, the Site Administration develops and implements new services, optimizes the quality of services, and improves the available functionality of the Site and Products. To ensure the implementation of these goals, the User agrees to the Site Administration, in compliance with the current legislation of the Russian Federation, collecting, storing, accumulating, systematizing, retrieving, comparing, using, filling (clarifying) their data.

Measures to protect personal data

4.1. The administration does not store personal data provided by the user via telephone. Those personal data that were provided by the user while filling out an online form or application are stored for exactly one hour, after which they are deleted permanently. The administration tries to use all the necessary modern means necessary to protect personal data.

4.2. To authorize access to the Site, Products, the use of a login (email address or mobile phone number) is not required. The administration provides the opportunity to use the site’s services without authorization.

Testing the tachometer

Before you start repairs, you need to figure out where the tachometer is located in Gorenje washing machines. The tachogenerator controls engine speed and is installed directly on the engine rotor. What should I do to get to the Hall sensor? The algorithm will be as follows:

turn off the power to the washing machine;
disconnect the unit from the water supply and sewerage;
Unscrew the bolts securing the rear wall of the case, remove it and set it aside;
Carefully remove the drive belt. This is quite simple to do - start pulling it towards you, at the same time, with your free hand, rotating the pulley;
disconnect the power cable from the electric motor. Before removing the wires, take a photo of the connection diagram or mark them, this will allow you to avoid getting confused with the connection during reassembly;
Unscrew the screws holding the motor;
start shaking the engine back and forth, this will allow you to remove the element from the housing.

Access to the tachogenerator has been obtained; it can be carefully inspected. Due to strong vibrations of the machine during operation, the contacts could come loose or the sensor fastenings could loosen. Error 4 can be eliminated by simply tightening the fastening or restoring the damaged chain. If no defects are detected during external inspection, you should check the resistance of the Hall sensor.

For further diagnostics you will need a multimeter. Firstly, you can select the resistance determination mode on the device. Apply the tester probes to the tachogenerator contacts. If the multimeter screen displays a value of about 60-70 Ohms, then the Hall sensor is working.

Secondly, you can switch the tester to voltage measurement mode. During this test, it will be determined whether the sensor produces current or not. For diagnostics, the probes of the device are applied to the contacts of the tachogenerator, while the engine is rotated with the other hand. If the values on the multimeter screen change (within 0.2 V), then the sensor is working.

The tachometer rarely fails, so special attention should be paid to checking the integrity of the wiring connection.

Operating rules

We can eliminate the misuse of the washing machine and thus avoid service costs. It is enough to adhere to the basic rules. Let's consider the most significant of them:

When washing, use only high-quality detergents.
Monitor the volume of things loaded into the drum, do not overload it.
Use equipment only in rooms with low humidity.
Monitor and prevent foreign objects from entering the drum during washing.

If any malfunction is detected, the unit reports an error, accompanied by an appropriate sound signal. Thus, the breakdown can be identified by the code and troubleshooting can begin in a timely manner.

What causes the heating element to fail?

Most often due to low-quality powder or hard water. There are other reasons:

Short circuit.
The appearance of a large amount of scale.
Operational wear (after 6-8 years of operation).
Washing too frequently (3 times a day or more).

In order for the heating element to work longer, our service center does not recommend using cleaning products based on household chemicals. There is an old and proven method - cleaning with citric acid. To do this, run the wash without laundry at 90 degrees, pour citric acid directly into the drum. And let the drum spin and the heating element be cleaned.

To understand whether the heating element works or not, just look at it. There will probably be burn marks or centimeter scale on it.

Installing a new heating element does not take much time, but it is better to entrust this work to a specialist.