Error codes for gorenje washing machines

Many users speak with pleasure about washing machines produced by Gorenje and Atlant. High quality, impeccable washing and long service life attract buyers. But even with units from trusted manufacturers, sometimes errors occur. If code F4 is displayed on the display of the Atlant or Gorenye washing machine, the user needs to know what this means and what to do in this case. The technicians recommend that you familiarize yourself with the error codes and a detailed explanation of each of them. You also need to learn troubleshooting techniques.

Adviсe

Machines of this brand are characterized by increased sensitivity to water quality. Water that is too hard or contains impurities can cause pump failure and failure of heating elements. That is why in regions with such water it is recommended to install deep filters in pipelines.

Pipes and hoses are another weak point of Gorenje washing machines. They are often subject to manufacturing defects. In addition, cracks and damage to these elements can be caused by sharp parts and aggressive chemicals, including powders and other means for cleaning the internal parts of the machine from dirt and scale.

You can find out how to replace the bearing in the Gorenje WS 42121 washing machine below.

What does the error indicate?

An explanation of all the errors that a Gorenje washing machine may produce can be found in the instructions for the equipment. Therefore, if you notice that the machine has stopped working, you should immediately look at the user manual. Fault code F4 informs about a breakdown of the tachometer or motor, or a break in the wiring between them. Very rarely, the problem may be in the main control module, or more precisely, in the failure of the triac responsible for the engine and tachogenerator. What can happen to an electric motor? Typically observed:

  • wear of commutator brushes;
  • lamella defect;
  • problems with the stator or rotor winding;
  • break in the power supply.

If we talk about the Hall sensor, then usually its contacts come off or the fastenings become loose. In any case, diagnostics of the Gorenje washing machine will be required. Let's figure out what to do first, how to perform diagnostics and repair the automatic machine yourself.

They check the machine one by one: first the tachometer, then the engine, and only then the control board.

Codes for Gorenje washing machines with control type WA 101, 121, 132, 162, 162P

Error codes for SMA Combustion with control type WA 101-162P are significantly different from those described above, but there are also similarities.

  • F This error means the temperature sensor is broken. Usually there is a wire break or a short circuit in the circuit. The temperature sensor itself breaks down much less often.
  • F The Gorenje washing machine does not fill with water for four minutes and then tries to fill again. If the required amount of liquid is not collected, an error will be displayed on the display. To further execute the specified mode, you need to click “Start”. If the machine does not take water this time, it stops working. It is necessary to inspect and thoroughly clean the filter and hose, diagnose the fill valve and install another part, as well as inspect and, if a breakdown is detected, install a new pressure switch.
  • F The control unit does not receive data from the tachogenerator. It is necessary to check the assembly and contacts of the chain, and if a defect is detected, replace the part or restore the chain.
  • F Failure of the triac that controls the operation of the motor. To solve the problem, you need to repair the system board.
  • F The heating element does not heat the water to the temperature specified by the program. This is due to the heating element itself or the system board. The mode does not end, the error appears on the screen after the wash is completed.
  • F The water in the tank is heated to the maximum temperature, regardless of the selected program. As a rule, such an error is caused by a breakdown of the heating element or temperature sensor.
  • F This error is caused by a high rate of water heating - faster than what is programmed. The problem may be a pressure switch (low fluid level due to its breakdown), a system board error, or a leak.
  • F This error appears if difficulties are detected with draining the liquid. From the moment the process begins, the water must be completely drained from the tank after two minutes. Otherwise, the task is performed again. If another error occurs, F5 is displayed. This can happen if the pump is broken, clogged, or not receiving power. The problem may also be a clogged drain system or problems with the operation of the pressure switch (broken wires, damaged contacts, clogged tube).
  • F This error can only appear when running a service check. It means that during the spin cycle the drum rotates more slowly than necessary. The message indicates an engine malfunction. This happens if the drive belt has fallen off, the drum is difficult to rotate, or there is a problem with the motor or system board.
  • F The motor control unit cannot transmit a signal to the main module. This means that the circuit leading to the central unit is broken or burned out. You will need to ring and restore the faulty link.

Error codes for Gorenje washing machines Lines: Basic, Classic, Exclusive

Error codes for Gorenje washing machines Lines: Basic, Classic, Exclusive

E1- Open or short circuit in the temperature sensor circuit.
LED: All indicator segments flash 1x (½ second on, ½ second off) and 5 seconds pause.

A malfunction occurs when there is a break or short circuit in the temperature sensor circuit. The washing program will end without heating. The fault will be indicated at the end of the washing program.

Open or short circuit in the temperature sensor circuit. Monitoring the temperature sensor (NTC sensor), replacing it, if necessary. Check the reliability of the connection and the integrity of the conductors.

E2- Broken connection to the door lock.

LED indicators (door open) LED1 and LED2 indicators flash 2x (½ second on, ½ second off) and pause 5 seconds.

The signal from the lock (pin C) is constantly checked. The error appears if, within 10 seconds after start, there is no signal to close the door. The lock's power remains active and the machine waits for the door to close. If the door lock loses signal on pin C for a long enough time, an error will also be shown. To start the program again, the door must be closed and button S1 pressed. If the error appears again, the washing program will be stopped. If there is any water left in the tank, it will drain for 2 minutes, then the power supply to the door lock will turn off (the door will be unlocked). An error will be displayed and further washing will be impossible.

Check the door. Close it and press START. Repeat again if the car does not start. Check: door lock, connectors and wires.

E3- Low water level.

LED indicators: All indicators flash 3x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

The water level is checked constantly during filling. If the error occurs for the first time, the machine will repeat the first step of pouring water automatically. If the filling attempt fails again, the washing program will stop and an error will be displayed. You can continue the washing program by pressing button S1. If the error appears for the third time, the washing program stops and it will not be possible to start it further. An error will be shown.

Check: Fill valve-solenoid Filter-mesh of fill valve-solenoid Is there any water leakage from the machine

Check: Fill valve-solenoid Filter-sieve of the fill valve-solenoid Is there any water leakage from the machine Pressure in the water line

E4- Open or short circuit in connection with the tachogenerator.

LED indicators: All indicators flash 4x (½ second ON, ½ second OFF) and 5 seconds PAUSE. Note: Error E2 may be shown when the motor thermal protection has tripped or the program has been restarted after error E4 was shown.

The signal from the tachogenerator is always checked when the engine is running. When executing a washing program, when the motor is running, but the signal from the tachogenerator is not received, for the first time, there will be a pause of 1 minute. After which, the motor will be started again. This will be repeated thirty (30) times if no signal is received from the tachogenerator. Each time, the remaining time until the end of the wash will be increased. If, however, a signal from the tachogenerator is received in one of 30 attempts, the errors will be reset and the washing will continue as usual. After 31 unsuccessful attempts, the washing program will be stopped. After this, if the water temperature is above +60°C, for cooling purposes, water will be poured for 30 seconds, then drained. The washing program will be completed. An error will be shown.

The connection to the tachogenerator is broken or short-circuited. The drum does not rotate, the motor does not turn. Check: motor (brushes, windings), tachogenerator, connectors and wires.

E5- Short circuit in the motor field winding.

LED Indicators: All indicators flash 5x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

The error appears if the washing program is active, but the motor is running without monitoring its field winding. The washing program will be stopped immediately. The motor operation will be rechecked after 2 minutes. If the error does not recur, the wash program will continue. If it still appears, the washing program stops again. After this, if the water temperature is above +60°C, for cooling purposes, water will be poured for 30 seconds, then drained. The washing program will be completed. An error will be shown.

The motor field winding is short-circuited. Check: the motor and the control board.

E6- The water level does not fall below level 1. The drain pump is clogged or faulty.

LED Indicators: All indicators flash 7x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

An error appears if, at the end of the heating step, the water temperature in the tank is more than 15°C below the set value. The washing program will then be completed as normal. The error will be shown at the end of the wash program only if it occurs twice in a row.

Check the heater (heating element) and temperature sensor

E7- The water level does not fall below level 1. The drain pump is clogged or faulty.

LED Indicators: All indicators flash 7x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

An error appears if, when draining the water, its level does not fall below level 1. If the error appears for the first time, outside the washing program, an attempt to drain again will be made automatically. If the error appears a second time, the washing program will be stopped and the error will be displayed. To continue the wash program, press button S1. If the error appears for the third time, the washing program stops and it will not be possible to start it further. An error will be shown

The drain pump is clogged or faulty. The filter is not installed correctly. Check the siphon.

E8- The maximum drum rotation speed is not reached. The speed controller does not turn on - the control unit or the motor.

LED Indicators: All indicators flash 8x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

The error appears when the rotation speed is 200 rpm or 20% below the nominal speed, at the end of the rotation step. The error will be shown at the end of the test program.

Check: motor, voltage.

E9- Water leak detected - AquaStop.

LED Indicators: All indicators flash 9x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

The error appears if the signal from the AquaStop sensor is received for at least 2 seconds. All valves and the heater turn off and the motor stops. The signal from the AquaStop sensor is checked again after 3 seconds: if the error does not appear again, the washing program will continue. If the error continues to appear, the water will be drained within 2 minutes. An error will be shown and the wash program cannot be started again.

Check for water leaks and turn off the water supply.

E10 - The signal from the water level sensor is not received or is outside the calculated range.

LED Indicators: All indicators flash 10x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

The error appears at the beginning of each filling of the tank with water if the signal is not received. The wash stops. After this, if the water temperature is above +60°C, for cooling purposes, water will be poured within 30 seconds. An error will be displayed and the wash program cannot be started again.

Water level sensor malfunction.

E11- Overflow (hydrostat malfunction or clogged pipe leading to it. Fill valve malfunction)

LED Indicators: All indicators flash 11x (½ second ON, ½ second OFF) and 5 seconds PAUSE.

The error appears if an overflow signal is received from the pressure sensor. In this case, the drain pump is switched on directly by the contact group of the pressure sensor. The error appears if the valves are damaged or the pressure sensor is clogged. The valves are turned off if the error occurs 5 times within 2 minutes. The washing program stops and an error will be displayed.

Check the solenoid valves, pressure sensor, water pressure in the line.

What does the error mean?

The appearance of error E7 on the Gorenje display always indicates problems with the drainage system. In simple words, the machine cannot pump water out of the tank: the drainage is too slow, and within the measured time the liquid level does not fall below o. First, the washer tries to repeat the reset, but after the second unsuccessful attempt it cancels the cycle, stops responding to user commands and displays a warning code. The Gorenje washing machine has difficulty draining for several reasons:

  • the drain filter is clogged;
  • the pump is faulty, clogged or has lost connection with the control board;
  • the pressure switch has failed;
  • the control board is broken.

The symptoms of each listed failure are almost identical, so without diagnostics the cause of the failure cannot be determined. You will have to check each possible problem one by one, starting with the simplest one, the filter, and ending with the most complex one - the control board. We will consider in detail what exactly to do and in what sequence.

Error F4 model Gorenje

Knowing how to eliminate error F4 on an Atlant washing machine, technicians recommend familiarizing yourself with the method for eliminating a similar error on Gorenje units. If such a combination appears on the display of this device, it means that the water heating does not reach the required temperature values. As a rule, the system signals when the water is heated below 150C, the planned level. That is, if the user has selected a washing mode at a temperature of 600C, the unit, if there is a malfunction, heats the water only to 450C. At the same time, the washing process does not stop. And error F4 on the Gorenje washing machine is displayed upon completion of work.

Codes for Gorenje washing machines with control system PG1-PG5

  • F This error indicates a problem with the temperature sensor. As a rule, the part itself breaks very rarely; usually the wiring from the temperature sensor to the heating element or system board breaks, or a short circuit occurs in the electronic circuit. As a rule, in this situation the program reaches the water heating stage and ends. To diagnose components, you should use a multimeter and test the sensors and circuit. If a problem is identified, it is necessary to repair the broken circuit or replace the broken part with a new one.
  • F The door lock does not work. The Gorenye washing machine does not receive a signal from the UBL, so it stops the selected mode. In the simplest case, the door is not closed tightly, you need to slam it tightly again and press “Start”. If the error appears again, you need to check the electronic lock, the wiring going from it to the system module, inspect the locking lever, i.e. carry out diagnostics of all components related to the hatch lock.
  • F The Gorenje machine completed two attempts of four minutes each, but did not draw water. Most often, the problem is caused by low pressure, a clogged or broken water intake valve, and much less often by a broken pressure switch or a clogged pipe.
  • F For a Gorenje washing machine with control type PG1-PG3, this code signals that the system board does not receive a notification from the tachogenerator and stops the drive motor. The technician tries to start the engine three times, with pauses equal to one minute. If the error is no longer displayed, washing continues. Otherwise, execution of the selected program is interrupted. If the water in the tank has a temperature above 60 degrees, then cold water is poured in for a minute. Then the drain is performed for about two minutes and an error with a fault code is displayed. To eliminate it, you need to check the tachogenerator. For a Gorenje machine with a PG4-PG5 control system, error F4 indicates that the engine cannot spin the drum to the speed specified in the program. The attempt is also repeated three times, after which the drain is performed. It is necessary to check the motor board, the condition of the motor, and check the circuits.
  • Error F5 may also differ for Gorenje cars with different control options. For type PG1-PG3, it notifies about a triac malfunction, this is often associated with motor overheating or a malfunction of the triac or motor. For equipment with a PG4-PG5 system, this error indicates that there is no signal from the motor to the control board. You need to inspect the engine and system board.
  • F This error indicates no water heating or incomplete heating. The problem may be with the heating element or its contacts, a temperature sensor, a heating element relay, or, in rare cases, with a pressure switch or system board.
  • F The Gorenje washing machine does not drain. It is necessary to inspect and thoroughly clean the drain hose, pump, pipe, and drain pump. Sometimes the broken modules may be a pressure switch or control board.
  • F This error signals that when performing a spin, the drum moves at a lower speed than it was programmed to do. It does not appear during normal operation of the Gorenje washing machine; it can only be detected during a diagnostic test. In this case, it will appear on the screen upon completion of the mode. In such a situation, it is usually the motor or the electronic board that is faulty. For a machine with control type PG4 and PG5, this means inverter failure. For all types of washing machines, the problem is sometimes associated with a loose drive belt.
  • F This error is typical for Gorenie machines with AquaStop leak protection. If liquid is detected in the machine pan, the leak sensor is activated and ends the program. The heating element will immediately stop operating and the water will be drained.

Gorenje washing machine error codes

Error codes for the Gorenje washing machine with controls “WA-101/121/132/162/162P” and “PG1 - PG5”

I draw your attention to the fact that the error codes for Gorenje washing machines of the “WA and PG” series are somewhat different from each other, so first determine what type of SM you are using. You should know that if any malfunction appears on the display, then you should not take it literally, the fact is that the codes inform more about a broken circuit, and not about failed spare parts. For example, if an error related to draining water appears, then you don’t need to immediately run out and buy a pump, first you need to do what I’ll write about below. That seems to be all, and now you can start deciphering and explaining the codes

Error codes for the washing machine Burning series “PG1 - PG5”

Error code F1 → open or short circuit of the thermistor We will talk about the water temperature sensor; it rarely fails; most of the problems are related to the wiring and contacts. Sometimes it happened that the locking tab on the thermistor was broken off, as a result the contact flew off the temperature sensor body and this error was displayed. The resistance of the thermistor on a Gorenje washing machine is approximately 22 kOhm at room temperature. It can be checked simply using a multimeter, that is, when heated, it will change its resistance

Error code F2 → loading hatch door lock did not work The reason may be trivial, first of all you need to look at how the hatch is closed, try slamming it again. Check the door hook to see how it springs. In general, here you need to check everything related to the locking

Error code F3 → water takes too long to fill. The essence of the error is that the pressure switch, that is, the water level sensor, does not generate a signal that the water has reached the first level. We perform the following steps

  • Unscrew the filling hose from the washing machine and check the pressure
  • There is a fine mesh in the valve body → this is a water inlet filter. You need to clean this filter, to do this, take pliers and just pull it out, I draw your attention → it does not unscrew, it just pulls out
  • Check the water inlet valve, it often gets stuck and cannot open the water supply.
  • If there is a lot of water in the washing machine, and this error appears on the display, then it is quite possible that the pressure switch hose has broken or the pressure switch itself has failed

I won’t write about the control module, this spare part is very complicated and I don’t recommend trying to repair it yourself. If you dare to do this, then look first of all at the triac that controls the valve

Error code F4 → the control module does not see the movement of the motor shaft In general, you need to check everything related to the rotation of the drum and the motor shaft on the washing machine

  • Remove the belt and rotate the drum by hand; if it does not spin well, this indicates that it is quite possible that a foreign object has gotten under it, or the bearings have failed. If the drum does not spin well, then the engine shaft will also spin, as a result the tachometer will not give the necessary signal to the control unit
  • Check the hall sensor on the engine, it is also called a tachogenerator. It happens that he flies off his seat
  • Look at the brushes on the motor
  • Check the wiring well and check the contacts

In general, we check everything related to the rotation of the motor armature. It is important for you to understand that if there is no shaft rotation on the engine, then this error will be displayed

Error code F5 → the motor control triac has failed. In principle, the same as in the previous paragraph. The only thing is that if this error appears, then be sure to also check the triac that controls the motor. The triac is located on the control module. Something else needs to be noted here, that for some models this may mean the following

  • Engine speed can be significantly higher than specified (for SM with control system PG1 - PG3)
  • Loss of communication between the electronic controller and the inverter (for SM with PG4 and PG5 control systems)

Error code F6 → the washing machine does not heat the water. There may be several reasons. First of all, of course, you need to check the heating element, that is, the heating element, and then according to the list below

  • Contacts on the heating element → very often burn out or even break
  • Thermistor, also known as water temperature sensor
  • Heating element relay on the control module
  • Water level sensor. It happens that it gets stuck in the full tank position, but there is no water in the washing machine. As a result, the brains give a signal to turn on the heating element, it basically turns on, and since there is no heat exchange with the temperature sensor, due to the lack of water, the control module does not see the change in resistance on the thermistor. Such a breakdown happens very rarely, but it happened several times in my practice, so I decided to talk about it

Error code F7 → water does not drain during the allotted time. The Gorenje washing machine gives 2 chances to drain the water, that is, if the water is not drained the first time, then this washing machine starts this mode again and if the water level sensor, again he won’t see that there is no water in the tank → the brain will report this error to the control panel. We carry out the following procedure

  • Unscrew the pump filter and rinse it thoroughly
  • Take a flashlight in your hands and shine it into the inside of the drain pump housing. You need to pay attention to the impeller of the pump, it is under it that various small objects will get stuck, if any are present there, then you need to pull them out using tweezers
  • Without twisting the filter, blow out the drain hose, often something gets into it
  • Remove the main pipe that goes from the washing machine tank to the pump body. There is no less dirt in this pipe than in the filter
  • Turn on the washing machine in drain mode; the drain pump filter must be unscrewed. You need to watch how the pump impeller rotates

If you do everything I listed above, then I think you can avoid replacing the drain pump

Error code F8 → the drum does not rotate well during the spin cycle. I will not focus much on this error, the fact is that in the event of such a breakdown, you need to do the same actions that I described when I looked at error F4. The only thing I want to add is that usually such a breakdown is associated with the control module or motor windings, in other words, the motor is damaged

Error code F9 → water leaking into the lubrication pan If expressed in scientific language, the AquaStop system has worked. There is no need to be afraid of this big name, because the entire structure consists of two or three elements, which includes a foam float and a microswitch. Look at the photo below, I assure you there is nothing complicated

Photo of the Aqua Stop system

The operating principle of this design is as follows. In the event of a water leak from the pipe, tank, hatch seal, etc., water enters the washing machine tray. This system is located at the bottom of the washing machine; when there is a lot of water in the tray, the foam float rises and thereby puts pressure on the microkick, which turns off the washing mode in the SMA. In general, you need to check everything related to water leaks in the washing machine, that is, all pipes, valve, cuff, pay special attention to leaks from the tank

Error codes for Gorenje washing machines “WA-101/121/132/162/162Р”

Here I won’t rant too much, if something is not clear, then look at the similar error code in the section above, I just don’t see the point in describing the same error several times

Error code F1 → Open or short circuit in the temperature sensor circuit. Check the wiring and contacts. The thermistor itself rarely fails; its resistance at room temperature is approximately in the range of 22 kOhm

Error code F2 → When filling water within the allotted time, the specified level in the tank was not reached. We carry out the following actions

  • Checking the water fill valve
  • It is necessary to clean the water inlet filter, it is located in the valve body
  • We need to see the pressure
  • Pay attention to the water level in the tank, if it is high and at the same time this error is displayed, then you need to look at the pressure switch and the pressure switch hose

Error code F4 → The water temperature in the tank does not reach the set value within a certain time. First of all, you need to check the heating element, and then according to the list

  • Thermistor, also known as temperature sensor
  • Contacts on the heating element and wiring
  • Heating element relay on the control unit

Error code F5 → There is no water draining from the tank or in the water draining mode the water level has not reached the “EMPTY TANK” position within the allotted time. We clean the entire system, that is, the following components

  • Drain pump filter
  • Drain hose
  • Main pipe
  • If this does not help, you need to change the pump

Error code F3 1 → Problems with the tachogenerator - the control module does not receive a signal from it about the rotation of the motor shaft. You need to check everything related to the rotation of the drum and shaft on the engine. Checking the following

  • Try spinning the drum by hand
  • If the drum rotates normally, then check the brushes
  • Tacho sensor, i.e. hall sensor
  • Contacts and wiring

Error code F32 → The drive motor control circuit is faulty. Check everything that I listed in error F32, and at the same time check the triac that controls the motor

Error code F41 → The water temperature in the tank is higher than permissible. Usually the problem is related to the control module. First of all, pay attention to the heating element relay

Error code F43 → The rate of increase in the water temperature in the SM tank is higher than permissible Check the water level in the washing machine, then look at the thermistor

Error code F61 → Low drum rotation speed in spin mode

  • Usually happens for the following reasons
  • Engine failure, it is necessary to check the tachogenerator and windings
  • On the control module, look at the triac and the circuit that controls it

Error code F63 → No communication between the control module and the electronic control unit of the drive motor In short, the fault is entirely related to the control module

The pressure switch pipe is clogged

If the drainage is clean and the pump is working properly, then the cause of the failure may be the pressure switch. This is a level sensor that sends data to the board about the degree of filling of the tank. If the device does not work correctly, the module does not receive the necessary information and does not give a command to drain. The system stops and displays error E7. To check the serviceability of the pressure switch, you must:

  • disconnect Gorenje from communications;
  • remove the top cover;
  • near the right wall, find a pressure switch - a black or white plastic “box”;
  • loosen the screws holding the sensor;
  • remove the “box” along with the connected hose;
  • Inspect the device for damage and blockages.

A visual check is not enough. It is recommended to find a tube commensurate with the sensor fitting, place it against the pressure switch hose and blow lightly into the hole. A working device will “respond” with 2-3 clicks due to closed contacts, and a broken one will ignore the air flow. In the second case, replacement is necessary.

If the drainage, pump and pressure switch are working properly, then there is only one option left - a failure in the control board. It is strongly not recommended to diagnose the module at home. It’s better not to take risks and entrust the inspection and repair of electronics to professionals.

Reasons for error e6

Error e6 in a Samsung washing machine occurs for the following reasons:

  • A short circuit has occurred in the electrical circuit of the heating element, evidence of this will be the appearance and disappearance of the code. Most typical for Samsung F1015J, F813J, S803J models.
  • The heating element has failed.
  • Problem with the temperature sensor. As a rule, the temperature sensor is built into the heating element itself and if it breaks, the entire assembly will have to be replaced.
  • Problem with the control unit. It is this element that is the heart of the motor, and the slightest breakdown of it interferes with the normal functioning of the system as a whole. Very often the relay responsible for starting the heating element burns out.

Gorenje washing machine errors

Washing clothes and linen is not burdensome in the modern world. Thanks to washing machines, we don’t have to worry about this, but in situations where some kind of breakdown has occurred, we are often helpless. In this article we will look at all error codes and common breakdowns with ways to solve them.

In the event of a malfunction, the Gorenie washing machine beeps, the indicator lights begin to blink, and the error code (ERROR) appears on the display. The notification will continue until the device is turned off. If the heating system malfunctions, the washing program will be completed to the end, but in cold water.

The washing machine may report problems as a result of a power outage; in this case, you need to turn off the device and wait a few seconds. Turn on the device and set the washing program. If the error occurs again, you need to call a specialist.

Fault codesMeaningCauseHow to fix
F1Thermistor wiring is broken 1. Due to a short circuit, the circuit stopped working. 2. Circuit break. Repairing the temperature sensor circuit
F2Door lock problem1. The door is not closed well, check for foreign objects. 2. The interlock wiring is broken. 3.The door lock is faulty. 1.Press the “Start” button to reset the error. 2.Check and replace the electronic lock.
F31.Water level has not been reached. 2.The water supply to the machine is interrupted. 1.The pressure in the water supply is too low. 2. Inlet valve is faulty. 3. The pressure switch is broken, the tube is clogged. 1.Check whether the water tap is open. 2. Is the filter in the inlet hose clogged? 3.Click on “Start” again.
F4The motor tachogenerator control circuit is broken.1. The tachogenerator wiring is burned out or faulty. 2. Problems in the module. 1.Check the wiring. Isolate or replace unsuitable areas. 2.Change the main unit.
F5There is no connection between the board and the inverter.Open or damaged control circuit.1. Repair the chain. 2.Replace the module or inverter.
F6No water heating.1. Malfunction of the heating element. 2. The water in the bay is too cold. 3.Failure of the electronic unit. 1. Turn off the machine, wait a few seconds and turn on the washing program again. 2.Replacement of the heater (heating element). 3.Repair of control board.
F7Water does not drain well or does not drain from the machine at all.1. The drain system (hose, pipe, pump) is clogged. 2. Problems with the drain pump. 1. Clean the filter, hose and all components through which water flows. 2.Check and change the pump.
F81.Reduced drum rotation speed. 2. Poor spin. 3. Problems with the engine. 1. The drive belt has stretched. 2. Engine failure. 3. Inverter malfunction for machines with PG4 and PG5 control. 1.Put the belt back in place or change it. 2.Replacement of the motor. 3.Replacement of the inverter.
F9The Aquastop system worked.There was a leak in the washing machine and the float switch tripped.1. Restore the tightness of the washer components. 2.Replace the Aquastop system.

Please note that the error codes described above apply only to most models of Burning washing machines. If your error code does not suit you, refer to the instructions for your model, where there is a decoding; all instructions can be found in the product cards in our Gorenje washing machine catalog.

If you were unable to fix the breakdown on your own, we would like to remind you that the company’s service centers are at your service. We hope our article was useful to you.

Published: 07/03/2018

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Decoding the code

Code E32 on the display of a Bosh washing machine indicates strong vibration and rocking of the drum during the spin phase. Self-diagnosis determines the presence of an imbalance and, because of this circumstance, stops the work cycle. Most often, the E32 code appears when spinning at high speeds, from 1,000 and above.

Error E32 indicates that a situation has developed in the drum and tank system that threatens stable operation. Ignoring this point can cause serious damage and, as a result, lead to very expensive repairs.

For washing machines without a display, the washing process may freeze at a stage when the machine cannot lay out the laundry correctly or the drum vibrates at a very large amplitude.

The weight of the laundry initially placed in the drum must comply with the manufacturer's recommendations for the specific model and type of material.

Let's check the speed sensor

One of the reasons for error F4 is problems with the Hall sensor. The tachogenerator sits on the rotor of the electric motor and controls its speed. To check an element, you need to:

  • turn off the power to the washing machine;
  • turn off the tap responsible for the water supply;
  • unhook the drain and inlet hoses from the body;
  • Unscrew the screws holding the back panel. Remove the wall and put it aside;
  • Carefully remove the drive belt from the drum pulley and motor;
  • disconnect the wires from the electric motor. Before unhooking them, it is better to photograph the connection diagram. This will help you avoid mistakes when reassembling;
  • unscrew the screws securing the engine;
  • Gently rock the engine from side to side and pull the motor out of the housing.

Now that you have the engine in your hands, you can take a good look at the tachometer. It happens that due to strong vibrations of the washing machine, the contacts of the element come off or its fastenings become loose. To correct the situation, it is enough to tighten the clamps or restore the connection in the circuit. When no external defects are visible, you need to check the tachogenerator with a special device - a multimeter.

The tester should be switched to ohmmeter mode and the probes of the device should be applied to the contacts of the Hall sensor. If the meter screen displays a number of about 60-70 Ohms, then the tachogenerator is working.

Next, the multimeter is switched to voltage measurement mode. At this stage of testing, you can find out whether the part produces current or not. The tester probes should also be leaned against the Hall sensor and the values ​​​​on the screen should be assessed. If the readings change within 0.2 Volts, then the tachogenerator is not broken. Typically, the tachometer very rarely fails. In most cases, the cause of error F4 lies precisely in loose contacts. Therefore, first of all, you should make sure that the wiring is intact.

There is no water or it does not pass

Despite the impressive list of possible malfunctions, do not panic and call a specialist. Almost everything can be fixed with your own hands within a few minutes. First, we check the presence of water in the water supply - often shutdowns occur without warning the residents. The second step is to inspect the tee tap or water socket to make sure that the water supply to the machine is not obstructed.

Next, we pay attention to the mesh filter, which is located on the inlet valve and often becomes clogged. Blockages are removed as follows:

  • turn off the machine from the power supply and turn off the water;
  • unscrew the inlet hose and disconnect it from the body by loosening the clamps;
  • We clamp the filter with pliers or pliers and pull it towards ourselves;
  • We clean the mesh with tweezers, and finally rinse it under strong water pressure. If there is heavy scale, it is better to carry out intensive cleaning: soak the product in a solution of warm water and citric acid for 30-60 minutes;
  • return the filter and hose to their place.

All that remains is to check whether the situation has been corrected - run an express wash on the washing machine. To prevent new blockages, it is necessary to regularly clean the mesh and install an intermediate filter. Remember that even clean tap water contains various impurities that settle on the machine parts. If cleaning does not help, we continue the repair and deal with other possible faults.

Why does it happen?

So, having dealt with the possible options for deciphering the error code type bE, let’s consider what causes this error to appear.

Problem with power and control buttons

In this case, the buttons do not work when you press them, or they may remain unopened (“stuck”). It happens that plastic ones become deformed over time. Also, one of the possible reasons is over-tightened screws that press the front panel to the case.

Control module errors, program failure

The processor, track, element on the control board has burned out, or they have poor contact. In this case, the washing machine may not respond to pressing the power button, turn on modes randomly, and also spin the motor, and then stop and show an error.

If the unit does not turn on, and then after a couple of minutes it gives an error, this may be due to problems in the motor relay. It may burn out, its leg may break off, or the contact may oxidize.

Another reason for this failure may be oxidation or broken wires between the engine, control module, and buttons. The machine may stop and show an error either immediately after turning on or at any time after that.

Inability to start the engine correctly

Most often caused by a short circuit in the motor triac. The reason for this, in turn, can even be a malfunction of the electrical outlet. A sign of a breakdown is the drum starting to spin during the spin cycle immediately after turning on or drawing water, followed by a stop, or the machine freezing during the spin cycle.

Also, the triac may not work correctly due to a breakdown of the tachogenerator sensor. The machine will interrupt the program after the drum spins smoothly.

Water heating error

The problem is caused by a break or burnout of a tubular electric heater (TEH), its temperature sensor, contact and wiring that provide its power and control.

Operation and repair of washing machines Gorenje

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  • WA models
  • Models MV, W

The Gorenje WS 43101 washing machine is in operation. Constantly after loading laundry, when trying to start the washing program, error 2 appears on the indicator. After a couple of seconds it disappears and the wash starts on its own. Not sure, but it seems to be related to the hatch cover being locked. But no matter how carefully you close the lid, everything is the same. If it's a contact issue, is it possible to reach it? You're probably right, it's the lock. Invite a specialist, as the breakdown can be like a fur. parts as well as electrical. If you try to repair it yourself, start by removing the cuff, while gaining access to the UBL, which is probably faulty and needs to be replaced. Gorenye 43101. The display has changed to English, how can I change it to Russian? If you want to change the language in which all data will be displayed on the display, this can be done as follows: simultaneously press the MENU (B) and SELECT (C) buttons and turn the programmer knob (A) clockwise from position “0” to position of the first program (cotton 95C). The currently selected language will be highlighted. Using the SELECT button (C) you can move through the list of languages ​​until the desired language appears. Then set the programmer knob back to position “0”. The last selected language will be automatically saved. Gorenie WT 62093. I can’t find the cause of the problem. The user manual says that the hatch cover is not closed. I removed the UBL, checked and rang it, the lock turned out to be fully functional. After applying voltage to the lock (220V is supplied), the relay clicks three times and displays error d07. I also noticed that she started the wash cycle several times (I could hear the motor moving the water supply nozzle) when I checked the operation of the UBL. The UBL was checked with a tester - the cold resistance between the contacts is 925 Ohms. After applying voltage to the UBL, the tablet, as expected, heats the plates and the corresponding contact closes. Those. Everything with the locking device is normal. I looked at the control board (thought at it), yes, everything seemed to be normal. Please help me with advice. Problem with the board? What else should I check? I tried to replace the hatch locking device with an adjustable potentiometer (0-3.3 kOhm) and a regular button. Those. I emulated a working UBL manually (I even changed the resistances, just in case) - the same error d07, after the relay clicks. What do you think should be done? Perhaps the problem is not in the UBL, as indicated by error d07, but in worn out motor brushes. Washing machine wt62093. Yesterday, when washing, the heating temperature was exceeded, today it does not heat at all. What is the reason, and is it possible to fix the problem? Does not heat up, possibly due to a faulty heating element or temperature sensor. SMA Gorenje WS 43101 first began not to complete some operations and then displayed “Error 4” on the display (such an error is not described in the service instructions). Now during washing the centrifuge starts running, i.e. tries to start spinning when the water tank is full, and in the “Spin” mode it makes several revolutions at high speed and then turns off. What could be the problem? There is no control of engine speed from the board. Model WS 43100. The fill valve does not open. Writes "Error 9". This is an error related to aquastop. There is no aquastop. I bought a new non-original valve, took the coils from the old one, put it on with difficulty, one might say, hammered it in. I installed it and a couple of washes went well. The valve fills water well, everything works. I even turned down the tap so that the water wouldn’t flow so powerfully. Then again “error 9”. You turn the knob, turn it off, turn it on - it works. Then, when twisting the knob, some unknown modes began to appear. The machine does not respond to buttons. I dried the block with the board with a hairdryer - everything worked. After a couple of washes, the water still doesn’t fill in—“error 9.” I unscrewed the filter, took out all sorts of coins, and about a liter of water drained out. After which I turned it on for washing 3 times, everything is fine, only a little leaks from the filter. Tow sealed the lid, everything is fine, no leaks. Now this error is happening again. When you twist the handle, strange modes like “Spin 800” appear. Those. not the same modes as usual. Is there a small leak somewhere, and it drips and shorts out on the board? I changed the pump about 2 years ago, changed the brushes and heating element along with it. I changed the bearing 2 times. The pump drains and the debris is cleared. Maybe the heating element is faulty and is slowly shortening itself there? Recently I washed several washes at 60 and 90 degrees, the glass heated up quite well. Maybe this finished off the heater? This weekend I’ll disassemble the machine, remove the pump, get to the hoses to check for dirt, and look at the cuff. Could the valve be damaged? Not the original, but I installed the original coils, which I removed from the old one, and they barely fit. The non-original has different terminals. Check the entire drainage system thoroughly. And don’t forget the pipe from the tank to the pump volute. It happened on some Kandi. Until you check the drain, it won't fill. Although this may not be about your model. SMA WT 62093. After starting any program, it takes in water, the drum makes two revolutions and pauses. I press start for 5 seconds. thinks, the drum twitches, “ZERO” lights up on the display and the pump turns on (drains water). Everything lasts about 2-3 minutes. I checked it - everything is in order. This happens approximately every 5 or 6 washes. Then it sits for a couple of days and everything works. In this case, you can first inspect all the connections, perhaps the contact is lost somewhere. It cannot be ruled out that water from under the cuff drips onto the engine block, dries out, and everything starts again. Need to check. The WT 62123 washing machine does not drain water, does not spin, and does not wash off the rinse aid. Approximately what is this? The lack of draining and spinning is most likely due to a pump failure or a clogged drain tract. The lack of rinse aid intake may be due to low pressure in the water supply system, a clogged filter, or a malfunction of the water distribution system in the dispenser. Washing machine Gorenje WS 43100. I turn on the SPIN mode. The program starts. The engine starts for 2-3 seconds, while running at low speeds. Then it stops, and after a while it displays ERROR 4. I checked the motor brushes, they are fine. The tachogenerator winding shows a resistance of 280 Ohms. When you turn on the engine, the tachogenerator changes to about 36 Volts. I tried to remove it from the motor shaft and disconnected the wires altogether - the same symptoms. Please tell me what else needs to be checked? Look at the tacho resistors in the module. SMA 43121. I noticed a strange operation of the Cotton 60 degree washing program. The machine sets the washing time according to the 2 hour program. Previously, during this time she washed, rinsed and squeezed. Now she only washes for 2 hours, when 1 minute remains on the indicator, she continues to wash, then instead of 1 minute another 50 minutes appear, she continues to wash, then rinsing and spinning. As a result, instead of the required 2 hours, it erases 3 hours. Other programs work fine. Yesterday I set it to quick wash at 60 degrees, a program for an hour and a half, it just washed for an hour and a half, and constantly took in and drained water. Remove the hose from the sewer and hang it on the edge of the bathtub or sink. Washing machine Gorenje WS 43121. What does the * symbol mean in hand wash mode? The icon indicates cold water. SMA Gorenje wt 62123. The drum does not spin (by sound). How much does it cost to call a technician for diagnostics, what are the approximate prices for repairs (from start to finish), what kind of guarantee is provided in case of repairs. The belt may have fallen off (broken). Perhaps there is a defect in the engine, or there is no command from the control module. The heating element on Gorenye wt 62113 burned out. It was replaced, now it starts pumping water during the washing program and after a while it starts draining the water, without stopping either in filling the water or pumping it out. What could it be? Tell me, did you have the heater replaced by a technician or did you change it yourself? Possible breakdowns may be as follows. The control module is faulty. Perhaps, when repairing the heating element, you did not notice this (or the master who did it did not notice). The water level sensor (pressure switch) has failed if it drains immediately after filling. Coincidentally, the sensor broke after the heating element. The inlet valve has failed. Also, the unit will fill and drain all the time. It has nothing to do with the heating element, like the previous breakdown. It just happened that way. Diagnostics is required to determine the exact cause of the malfunction. Gorenye WS 42081, in operation for 8 years now. Stopped heating water in all modes. What could it be? There may be a defect in the heating element or heating (temperature) sensor. Other reasons are possible. Does the 42081 washing machine have a collapsible tank or not? The material of the tank of this model is plastic and it is collapsible. We have a Gorenje ws 51z45 b washing machine, no matter what program I wash it on, the spin cycle is always very weak, although I set it to maximum, I take things out and they leak, I have to wring them out with my hands, mostly heavy things, sweatshirts, knitted warm sweaters, jackets . I put it on extra spin and it still doesn’t spin. He twists and turns, instead of 14 minutes, he squeezes for half an hour, and still everything is very wet. What could this be, please tell me! The fact that the unit begins to spin poorly may be due to the following malfunctions. The drain pump is damaged. SMA does not drain water and cannot spin laundry in water. The motor brushes are worn out. The brushes can no longer rotate the drum with the same force; they need to be replaced. The control module is faulty. The module does not generate the program correctly. But this is unlikely. We do not recommend operation with such symptoms. This may cause wear on the tank or short circuit in the electrical wiring. SMA wt 62113 does not take water from the tank, but when you pour water into the container where the powder is poured, it begins to take water on its own. In your case, the electronic water supply valve consists of several parts. And apparently the part that supplies water to the powder compartment is not working. After “spilling water” through this tank, the unit begins to work, because “understands” that the powder has been drained and it is necessary to start washing. Washing machine gorenje wt 63110. When turned on, it does not fill with water - the solenoid valve does not work. The input filter has been checked and everything is fine. The water reaches the valve, that's also checked. But the valve does not open. Moreover, when you press the Start button, after a while in some modes the machine begins to spin “dry”. In other modes, after a while, all the lights begin to flash periodically at the same time. It is clear that it signals an error. But why the solenoid valve that shuts off the water does not work is not clear. It is possible that the breakdown is somewhere in the control panel, or in the valve itself. How to determine this? Measure the voltage on the lead wires? What should happen on these supply wires when the unit is turned on in good condition? Is it possible that the valve is not working due to some other internal blockage? For example, is the drain filter clogged? Or something else? Check to see if voltage is present at the solenoid valve terminals. If it doesn’t work, look for a breakdown in the control unit. Gorenje ws 51z45 b. Who has encountered such a problem when washing, it breaks through to water. When you open the tap, it starts to tingle and I measured 130 volts with a tester. Now the machine is working, I measured it, but it doesn’t show anything. Its body is grounded, and there is also ground in the socket. Now I washed it, rinsed it, and it spins and shows one volt. Check the heating element for breakdown on the housing. Machine 40129. After abruptly turning off the light, the drum does not turn. Even though I turn on the spin light (14 minutes) and the pump works, but does not spin the drum, it reaches 3 minutes on the display and the set program starts again. Moreover, the hatch does not open at all, no matter what I tried. Tell me what could be the reason for the breakdown. I'm inclined to think that the module, or rather the firmware, has crashed? Try unplugging the unit for 30 minutes and plugging it back in. If it doesn’t help, then the reason is most likely really in the control module; a firmware failure is the best case scenario. Otherwise, the elements are most likely burnt out and need to be replaced. In the worst case, the module needs to be replaced. We recommend getting to the module and looking at it visually; if there are traces of burning, then this is definitely the reason. The Gorenje ws 40129 washing machine is in operation. Please tell me how to remove the washing program switch knob: just pull it firmly towards you or are there any latches inside? To remove the program selector knob, you must remove the front panel. Washing machine ws 40129. After 4 minutes of operation, error F3 appears and all the lights blink. The water pressure is excellent. The fill valve is ok. How to check the water level sensor in the tank? Where is it located and how to check? Drain 45 cm from the floor. At the same time, it worked fine for 3 years. The hose first goes down, then goes up. To be precise, error F3 is the water level is not reached (reasons: the tap is turned off, leakage in the pump, faulty valves) - the fault is set if, within the filling or heating phase of the water, the water level does not reach the 1st level during filling or for 4 minutes while heating. Washing machine Gorenje wt62093. After one wash, it doesn’t start washing right away, it clicks, d07 lights up on the display, it starts washing only after 10 minutes. What does this mean? Is this normal? I've never encountered this with other washing machines before. Error D07 means there is no signal to block the hatch. Most likely, something is in the way where the hatch tongue hits. If the error is on and the program does not start, then there may be a breakdown in the hatch locking devices. Model wt 63110. During operation, a sound similar to the frequent knocking of a watch recently appeared. What could it be? The washing unit may be faulty, or a foreign object may have entered the tank. Washing machine Gorenje ws 40129. Was purchased 3-4 months ago. Yesterday it started leaking and a small cut was noticed on the rubber between the tank and the lid. Will it be necessary to change the rubber band or can it be sealed with silicone, and is this covered under warranty repair? Moreover, when the SMA was brought in, there was a slight deformation at the site of the cut and then a tear formed in this place, but then we thought that this was technologically true. Damage to the cuff is not covered under warranty. If the cuff tear is small, it can be repaired. Tell me what the problem is. The ws 43103 machine fills with water, then displays error 4, waits for a while, then drains the water back. What is this? Error 4 - temperature conditions. This code notifies that within the time set by the manufacturer, the temperature of the water in the working tank has not warmed up to the specified level. In this case, the actual water temperature in the tank has risen above the permissible value. The unit reports that the rate of increase in water temperature is not normal (above the permissible value). The new washing machine WS 53101 S, when spinning at 1000-1200 rpm, jumps a lot with different loads. What could be the problem? The reason for the increased vibration is possible due to improper installation, shock absorbers, unscrewed transport bolts and, most likely, imbalance of the laundry. Model ws62sy2b. It jumps very strongly, as a rule, when the drum is spinning. There is no systematics, he can go through the entire program, or he can start jumping. Presumably it started after the settings (language, etc.) suddenly disappeared? Perhaps incorrect installation on the floor, or incorrect loading (usually not enough laundry). SMA ws62sy2w. This is the problem. It does the washing without problems, then rinses too, but at the end, when it spins, the display shows about 9 minutes when the spin is complete, then 7 minutes, and then again 9 minutes, and the drum keeps spinning. From 9 minutes it can jump to 3 minutes and completes the spin cycle. When rinsing, it spins 3 times, but the problem with jumping occurs only during the last spin. Without things, it worked from start to finish without problems, but not a lot of things were abandoned when a failure occurred, about 3 kg. Your model is 5 kg, 3 kg is not quite a normal load, especially if the number of things is small. If you try to spin clothes that are light in weight, the drum will be unbalanced, so the unit will try to balance the laundry. As soon as it balances the items, it will then go to high spin speeds and finish the wash on time. I turn on the washing program on the gorenje ws 43121 machine, water is poured in, then there are two options. A few minutes pass, something is seething in it, and then error 42 pops up. A few minutes pass, the drum begins to rotate, as when washing (two turns in one direction, two turns in the other) and after 3 minutes error 4 pops up again. I tried to set it to rinse, 7-10 minutes passed and again error 4. I set it to spin (1200 rpm), the drum spun, the sheet wrung out, but usually at 1200 rpm the drum spins faster. Error F4 (or 4) means a malfunction in the signals from the tachogenerator (speed sensor) to the control module. The reason may be a failure of the tachogenerator, or a loose cable, as well as a breakdown of the electric motor or reverse relay. I have a Gorenje 50085 RS machine with a tank. Why doesn't it rinse if the drain, spin and softening program work fine? The reasons why the unit does not rinse clothes may be the following. The heating element is faulty. The water does not heat up and finishes the wash before rinsing. Check if the water is heating up. The control board has failed. Does not start the rinse program. There is a blockage in the drain. Not all the water is drained and therefore the laundry is soapy. One of the reasons (very rare) is a breakdown of the water level sensor (pressostat). Please answer, is the tank of the WS 5013 model collapsible? The tank of this model is not collapsible. Please tell me, is the tank on the Gorenje ws50z149n washing machine collapsible or sealed? If the bearing is worn out, do we replace everything with the tank and drum, or can we just replace the bearing? When repairing (replacing a bearing), replacing the tank is not necessary. Although this model is narrow, the tank is removable. Typically, top-loading washers require a tank replacement. Submary WS 43101 gives an error 4 on the display. What does this mean, can it be eliminated independently? The problem is in the bay with water. It is possible low pressure in the highway or failed a crane, a hose and a filter, blockage or a problem with a valve. The WS 43100 washing machine issues error number 4, and does not erase. Please tell me what is this error? The malfunction code indicates the problem with the engine. We have a problem with the washing machine 53101S (new) issues error number 3 on the program with the addition of the amount of water, preliminary washing, etc., while the water pressure is normal, what to do? ERR3 error - water does not act. It is necessary to check the bay valve and the water level sensor. The washing machine 43121 gives the error "3". The washing programs are different and the error occurs only with incomplete loading. Tell me what it is and what to do with it? The error of the water bay. There are several reasons from the water level sensor to the control module. Submary WS 43121 gives an error 6, tell me, please, what does it mean? The problem is related to heating water. Check the entire heating chain. Burning 43101 gives an error 4, tell me, please, what does it mean? This error indicates the absence of heating. Reason: Ten or payment. The Gorenje WS 43080 machine, year of release 2008. When changing (choosing) washing programs, there are no access to some of them. For example, when switching from the Synthetics 60 mode to Synthetics 40, he still writes “Synthetics 60”. On programs that managed to choose, it was erased normally. What would that mean? You need to familiarize yourself with the operating instructions. If the washer is loaded with the program, and you want to change it, you need to reset it and then set a new washing program. In operation, the washing machine is 43100. The programmer handle began to switch badly. It is poorly fixed in the chosen position. Could you clog there, since there was repairs in the apartment? Please advise what can be done? Is it possible to remove the pen? Or do anything else. Perhaps the dirt between the handle and the body. Model WS 43100. Age - 3 years. Works fine. But - the handle of the programmer rotates poorly. Sensation - as if inside the mechanism of abrasive or rust. What could be the reason? How to remove the handle of the programmer, if it is possible (just pull it on yourself or somehow)? Perhaps the programmer is faulty. Perhaps the dirt between the panel and the pen. The pen can be removed by pulling it over. You need to replace the bearings. Tell me, is the tank collapsible to the model 40109 or should I solder? And what belt is there? Drive belt 5epj 1262 Optibelt. Basil 25x47x10/11.2. Back 6204 bearing and bearing 6203. Someone tell me which oil seal and bearing is needed on the WS 41081 model. Basil 35x62/70x6.5/12, VA2V 30x60x37 SKF bearing. Gorenje 41081, error - 4 flashing. I turn on, I put the program (any, I have already tried it) and the same thing: the water is poured into the drum, the drum is spinning for a couple of minutes, stopping for 2 minutes, draining water from the drum. The washer is buzzing, as when spinning, but the drum does not rotate. A click of shutdown and begin to blink 2 indicators simultaneously - 4 short blinking through pauses. I checked the compartment with garbage, found a penny there and a few short twigs, then I launched a smell several times and checked the compartment - cleanly. What can this be for the problem? And can we eliminate it on our own? Migration 4 times is connected with the engine, or rather, with a tachogenerator and its chains, it is unlikely that this repairs can be possible. Error F4 - the contact of the tachogenerator is open or a short circuit has occurred. If the washing program is activated, and the motor control unit does not receive a signal from the tachogenerator, and the malfunction is determined for the first time, a pause is set within 1 minute. This is repeated 3 times. If during this time it turns out that the motor is working normally, all previous malfunctions are canceled. If the malfunction is determined for the fourth time, the washing program stops immediately. If the temperature exceeds 60 C, cold water is cooling for 30 seconds. Then drain the water for 2 minutes. The program stops. The malfunction is determined. Burning 40105, the LEDs flashes three times. During the washing, an extraneous object fell under the drum began to create noise (friction). Washing ended normally, without any damage. After washing, the item was extracted through the drain hole of the tank (the unit had to be put on its side and remove the pipe under the heater). After that, everything was connected back. After turning on, it begins to pour water to half of the tank (before I haven’t gathered so much and floods for some reason through the department for preliminary washing), stops, and blink all seven LEDs three times. During disassembly, I tried to do everything carefully, it seems like I didn’t hook anything superfluous. Maybe someone will tell you what the problem can be. Apparently, something was not collected correctly and check the level of the level sensor, for a blockage.

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Repair of ACS Gorenje WS,WT Model WS 43100. The fill valve does not open. Writes "Error 9". This is an error related to aquastop. There is no aquastop. I bought a new non-original valve, took the coils from the old one, put it on with difficulty, one might say, hammered it in. I installed it, did a couple of washes...

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Decoding the code

If error F7 appears on the display of the Gorenye washing machine, it means that there are problems with pumping waste water into the sewer. The water decreases too slowly and the level does not drop below about. First, the system tries to repeat the drain cycle, and if it fails, it signals the user about irregularities in operation with a special code. Difficulties arise with draining for the following reasons:

  • faulty or heavily clogged pump;
  • garbage filter clogged;
  • loss of power supply to the drainage pump;
  • broken pressure switch;
  • problems with the control board.

To identify the root cause and fix the problem, you will have to diagnose each mentioned element of the washing machine. You need to start with the simplest thing - a garbage filter, gradually moving to the drain pump and pressure switch. It’s better not to deal with the control board yourself - the complex mechanism can easily be damaged and completely ruined.

Error codes in Gorenje washing machines

Errors in Gorenje typewriters may have a code or not at all. Depending on the device line, the error may be E or F. Common E errors are:

  • error e2 - the water level sensor is activated, which indicates a malfunction of the water supply or drain hose, the water is automatically drained when a certain level is reached;
  • error e3 – heating does not occur, signals a breakdown of the heating element;
  • error e4 - drum load imbalance, in fact, this indicates that the drums are overloaded with things in excess of the established norm;
  • error e5 - short circuit in the motor field winding;
  • error e6 - the water level does not drop, the drain pump or filter is clogged;
  • error e7 - difficulties with draining water from the tank or draining water occurs too slowly in a given amount of time;
  • error e10 - the washing machine cannot start the washing process due to problems with the water supply or the operation of the drum (tank);
  • error e11 – malfunction of the water fill valve.

On models with a display, the error code is duplicated both using indicators and on the display. ON models without a display, the error code is displayed by an indicator - the number of times the light blinks alternately indicates the error number.

It is worth understanding that for different lines of washing machines, errors may differ in interpretation, so the second type of errors F, the most frequently occurring ones, are as follows:

  • error f1 – problems with the wiring, may indicate both the thermistor winding and the temperature sensor circuit;
  • error f2 - a problem when the door is locked, which does not allow the wash to start due to poor sealing;
  • error f3 - there is too little water for washing, indicates problems with the pump or low water pressure in the pipeline;
  • error f4 - the motor tachogenerator control circuit is broken, in some models this means a lack of heating;
  • error f5 – there is no connection between the board and the inverter (in inverter models), water drain error in others;
  • error f6 – no water heating;
  • error f7 – problems when draining water, the pump or drain filter is clogged;
  • error f23 - occurs in washing machines with the Aquastop system, indicating that the system has worked;
  • F63 – there is a deterioration in the functioning of the motor in a machine with Gorenje sensocare – the number of revolutions jumps or increases significantly above the set parameters.

Among other errors that may occur in old Gorenje washing machines are the following:

  • error 2 – failure of the pump, drain, drain filter, and so on;
  • error 3 – problems with heating the heating element;
  • error 4 – problem with electronics;
  • error 5 – malfunction of the electronic board or device, urgent diagnostics are required;
  • error 6 - problem with water heating - depressurization of the heating element or disconnection from the docking point;
  • error 7 – difficulties with draining;
  • pf error - electronic failure of the board, diagnostics of the operation of the electronic part is needed;
  • error eo3 - there is a problem in the drain system of the device, cleaning or adjustment of operation is required.

Almost all errors of this type are found in washing machines of the WD, WS, WEI, WHP and so on series.

Let's check the pressure switch tube

If everything in the drain system is clean and in good order, then it is worth checking the pressure switch. It is the level sensor that transmits information about the degree of filling of the tank to the control board, starting to collect or drain water. When the tube becomes clogged or loses contact with the module, the readings are displayed incorrectly and the system displays error F7. You can confirm or refute your guess by following the instructions.

  1. Disconnect the washing machine from the power supply and water supply.
  2. We unscrew the bolts holding the top cover of the machine and move the panel forward.
  3. We are looking for a pressure switch - a round plastic box in black or white.
  4. We unscrew the bolts and disconnect the wiring, removing the sensor with the tube from the housing.
  5. We inspect the box and tube for damage or blockages.

The key point is to check the pressure switch for functionality. You will need a tube with a diameter equal to the sensor fitting, which should be inserted into the pressure hose. Next, all that remains is to blow lightly into the hole. If the contacts are closed and the device is working, you will hear 2-3 characteristic clicks. Otherwise, the situation can only be corrected by completely replacing the device.

If everything is in order with the pump, debris filter, hoses and level sensor, then the problem is with the control board. It is useless to figure out how and what to do here - it is almost impossible to cope with electronics on your own. It is better to immediately contact professional repairmen.

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Graphite brushes and other motor elements

If everything is fine with the tachometer, and it is not the reason for the display of error F4, you will have to check the engine. First, you should inspect the electric brushes of the motor. These are graphite rods, they are located on the sides of the engine housing.

Gorenje washing machine brushes can become unusable within 5-6 years. They wear out and stop transmitting current to the motor rotor. As a result, engine rotation will be impossible. With severe wear, the engine may even spark. You can assess the condition of the electric brushes by disconnecting the wires from them, sliding the terminal and pulling out the graphite rod. If it is worn off by more than 50%, the brushes must be changed.

In any case, the commutator brushes are replaced only in pairs.

Even if only one rod is worn out, two elements will have to be replaced. Worn brushes should be removed, the area should be cleaned of graphite shavings, and new parts should be installed. Next, the wires are connected and the motor is returned to the housing.

If the electric brushes are in order, you can start checking the rotor winding. When a short circuit occurs, the motor overheats, the protection is activated and the engine stops starting. For diagnostics you will need a multimeter. The algorithm of actions will be as follows:

  • set the multimeter toggle switch to resistance detection mode;
  • attach the tester probes to the lamellas;
  • evaluate the values ​​on the device screen.

Normally, the multimeter should display a resistance of 20 to 200 ohms. If there is a break in the rotor winding, the values ​​on the meter screen will tend to infinity. When shorted, the readings on the tester, on the contrary, will be minimal. You should also set the multimeter to buzzer mode. During this test, a short circuit can be accurately excluded. The first probe of the tester leans against the rotor, the second - in turn against each lamella. If the device starts to “squeak”, it means the motor is faulty.

Be sure to also check the stator winding. It is necessary to close the wires together and apply a multimeter probe to the connection point (the tester must be switched to buzzer mode). If a short circuit occurs, the device will “beep.”

To reset the F4 code, you will have to eliminate its cause. In this case, it is better to buy and install a new engine. Rewinding the winding is quite difficult, and the cost of such work is comparable to purchasing a new motor. In addition to short circuits and winding breaks, the reason may be in the motor lamellas. Sometimes the plates delaminate, so inspect them. Having discovered defects, you can try to correct the situation by processing the surface of the elements on a lathe.

It is extremely rare that error F4 indicates damage to the control module of the Gorenje washing machine. It’s better not to get into the “brain” of the machine yourself - you can do even more damage to the equipment. It's better to invite a professional. The specialist will diagnose the board and fix the “home assistant”.

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Let's check the filter

Diagnostics begins with the simplest thing - cleaning the garbage filter. This is a plastic spiral on which dirt and other debris that gets into the machine settle. The element is located in the lower right corner of the Gorenye washing machine behind a round or square technical hatch. Before checking the plastic and cleaning it, it must be removed.

  1. Disconnect the machine from the power supply and water supply.
  2. Use a knife or screwdriver to pry up the hatch and, releasing the latches, open it.
  3. Lay a rag nearby or place a container to collect water.
  4. Holding the tab on the filter, unscrew the filter clockwise.

Now let's move on to the actual repairs. We rinse the filter under running warm water, after removing debris and deposits from the spiral. If the layer of dirt is too thick, you can soak it in a solution with citric acid for 20-40 minutes.

You shouldn’t limit yourself to just cleaning the garbage filter. At the same time, it is better to immediately check the pump, volute and drain pipes for blockages. We take a flashlight and shine through each element, and if we find foreign objects, we pull it out with tongs or pliers

We pay special attention to the pump impeller, on which hair often gets wrapped up, causing breakdown and error F7

Features of the design and operation of Gorenje machines

The main feature of Gorenje automatic machines is their durability and reliability; if the rules of use are followed, this equipment will last more than fifteen years. The functionality is thought out to the smallest detail, and every consumer will find his own model.

Each device is equipped with basic functions:

  • Normal Care. Designed for laundry that is worn every day and has an average degree of soiling.
  • EcoCare. Designed specifically for loading small amounts of laundry, it saves water and electricity.
  • TimeCare. Intensive wash for cotton fabrics and heavily soiled laundry.
  • AllergyCare. This program is designed for people with special needs and children. If you have problems with allergies, this is what you need. Involves several stages of rinsing.

And there are a number of additional functions:

  • Mix. Allows you to load laundry from fabrics of different structures. More details can be found in the instructions that came with the machine.
  • StainExpert. Designed for washing items with stubborn stains, thanks to the ideal selection of temperature conditions and program duration.
  • TotalWeightControl. There is a built-in sensor that can detect the weight of the load and select the ideal washing program.
  • Gorenje Sensocare. Optimal combination of temperature and washing duration.

The latest technologies are used in production, for example, the heating element is treated with an additional protective nickel coating, which prevents the formation of scale. The engines operate almost silently, with energy consumption class A, A++. And, of course, we thought about the children, namely their safety, since there is a child lock.

The model range has a very wide range, which offers laundry loading from 4 to 8 kg, front and vertical loading, spin speed from 800 to 1500 rpm. There are also models with drying, which have been gaining popularity in recent years.

How to fix it?

The first thing to do in the event of a malfunction in which the bE error appears is to try to restart the washing machine. Turn it off and wait at least a minute, or even better, fifteen minutes.

Check to see if any of the buttons are stuck or stuck. Press it a couple of times to return to normal position. Unplug the device and wipe the buttons with a slightly damp cloth. If a button is damaged or broken, it may need to be replaced and possibly the front panel adjusted.

If you cannot fix the error this way, you will have to check the wiring of the machine with a multimeter for breaks. Damaged tracks and contacts can be carefully cleaned, tinned and soldered. Burnt fuses, diodes, relays are replaced with new ones, but if the problem is in the processor, then a new control module will be required.

If the control triac is short-circuited, it will need to be replaced, possibly along with the entire connecting circuit. If there is a problem with the tachogenerator, the Hall sensor must be replaced.

You can check the electrical resistance of the heating element. To do this, you will have to disconnect it after disassembling the machine. The resistance rating at the heater terminals is indicated in the instructions - usually from 20 to 60 Ohms. If the values ​​are much lower, the heating element will have to be replaced. Don’t forget to also check for a short circuit between the heater and the body of the machine.

Now you know what to do when your Samsung washing machine malfunctions, known as bE error. The main thing is not to despair and try to fix the problem yourself, and if it doesn’t work out, you can control the work of the specialist!

For error bE (6E) on a Samsung washing machine, see below.

Testing the tachometer

Before you start repairs, you need to figure out where the tachometer is located in Gorenje washing machines. The tachogenerator controls engine speed and is installed directly on the engine rotor. What should I do to get to the Hall sensor? The algorithm will be as follows:

  • turn off the power to the washing machine;
  • disconnect the unit from the water supply and sewerage;
  • Unscrew the bolts securing the rear wall of the case, remove it and set it aside;
  • Carefully remove the drive belt. This is quite simple to do - start pulling it towards you, at the same time, with your free hand, rotating the pulley;
  • disconnect the power cable from the electric motor. Before removing the wires, take a photo of the connection diagram or mark them, this will allow you to avoid getting confused with the connection during reassembly;
  • Unscrew the screws holding the motor;
  • start shaking the engine back and forth, this will allow you to remove the element from the housing.

Access to the tachogenerator has been obtained; it can be carefully inspected. Due to strong vibrations of the machine during operation, the contacts could come loose or the sensor fastenings could loosen. Error 4 can be eliminated by simply tightening the fastening or restoring the damaged chain. If no defects are detected during external inspection, you should check the resistance of the Hall sensor.

For further diagnostics you will need a multimeter. Firstly, you can select the resistance determination mode on the device. Apply the tester probes to the tachogenerator contacts. If the multimeter screen displays a value of about 60-70 Ohms, then the Hall sensor is working.

Secondly, you can switch the tester to voltage measurement mode. During this test, it will be determined whether the sensor produces current or not. For diagnostics, the probes of the device are applied to the contacts of the tachogenerator, while the engine is rotated with the other hand. If the values ​​on the multimeter screen change (within 0.2 V), then the sensor is working.

The tachometer rarely fails, so special attention should be paid to checking the integrity of the wiring connection.

Adviсe

Machines of this brand are characterized by increased sensitivity to water quality. Water that is too hard or contains impurities can cause pump failure and failure of heating elements. That is why in regions with such water it is recommended to install deep filters in pipelines.

Pipes and hoses are another weak point of Gorenje washing machines. They are often subject to manufacturing defects. In addition, cracks and damage to these elements can be caused by sharp parts and aggressive chemicals, including powders and other means for cleaning the internal parts of the machine from dirt and scale.

You can find out how to replace the bearing in the Gorenje WS 42121 washing machine below.

The meaning of this cipher

To understand the reason why the Gorenje washing machine refuses to work, you should delve into the decoding of the fourth code. Error 4 indicates a failure of either the CMA motor or the tachometer, or a break in the wiring between these elements. It is extremely rare that F4 notifies of a breakdown of the triac on the control board, which is responsible for the electric motor and Hall sensor.

It is better to entrust the repair of the control module to specialists; without certain knowledge and experience, the situation can only worsen.

We are probably talking about the following engine damage:

  • wear of electric brushes;
  • lamella defect;
  • breakdown of the stator or rotor winding;
  • broken wires, etc.

You should diagnose the elements of the Gorenie washing machine one by one. It is recommended to first check the Hall sensor, and only then proceed to inspect the electric motor. We'll tell you how to do the diagnostics yourself.

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