Samsung washing machine errors: how to understand the malfunction and carry out repairs So that the owner can independently find out the errors of the Samsung washing machine, the manufacturer has created a signal system. In the event of a malfunction, a specific code consisting of letters and numbers is displayed on the display.
On those devices where there is no monitor, the corresponding indicators near the buttons on the display light up. Knowing the decoding of the code, you can fix a minor breakdown without resorting to the help of professionals. Let's take a closer look at what the main error codes indicate.
Samsung washing machine error codes - when do you need a repair specialist?
Typical fault codes for a Samsung washing machine that can be seen on the screen are: 1E, 3E, 3E1, 3E2, 3E3, 3E4, 4E, 4E1, 4E2, 5E, 8E, 9E1, 9E2, Uc, AE, dE1, bE2, bE3 , CE, dE(door), dE1, dE2, FE, HE, HE1(H1), HE2, HE3, LE (LE1), OE (OF), tE1, tE2, tE3, EE, UE, Sud (SUdS).
Although the list is large, it’s not difficult to figure it all out. Once upon a time there were no codes at all. Model S821, S803J, for example, without a display, as can be seen in the photo. But malfunctions of Samsung S821 and S803J washing machines can still be repaired. How else? Spare parts can be purchased, S821 and S803J work great. Samsung is a reliable technology. And yet, more modern models than the S821 are more common. The S821 washing machine is not so practical, because it takes longer to look for the causes of the breakdown.
Elementary solution
If the laundry is unbalanced, the UE code appears. Most likely, the laundry in the drum is not placed correctly. If folded correctly, washing will resume. The Sud (SUdS) code means that there is a lot of foam in the drum, and as soon as the washing machine removes it, the wash will continue. This process does not require any action - the Samsung washing machine will do everything itself. True, things are not always so simple. For example, every modern automatic washing machine is equipped with a water level sensor. Sometimes it needs to be replaced, sometimes it needs to be adjusted and, theoretically, every person can do this with their own hands.
Is it worth taking on the job or is it better to call a repair specialist? Troubleshooting is not an easy task and is a risky undertaking. It all depends on the personal preferences of the owner and whether the equipment is subject to free service under warranty. Sometimes it is better to entrust the troubleshooting to a specialist.
A malfunction of the water level sensor in the drum is indicated by code 1E. Possible reasons: the sensor tube is damaged, something is stuck in it, it is pinched by something or is not connected. Sometimes the sensor itself breaks down. It also happens that the control module has failed. In any case, the Samsung washing machine will not continue washing without repair.
List of Samsung engineering menu commands
To display information on a smartphone, use the following codes:
- *#06# – IMEI;
- *#0837# – OS series;
- *#1234# or *#9999# – firmware version;
- *#0001# – serial data;
- *#0228# – energy intensity;
- *#9900# – Dump;
The service mode is activated by combinations #0011# or #0909#. To enter the error log, dial *#8999*377#. If it is necessary to start loop testing, enter *#0283#.
To get into the configuration tables, type:
- *#8999*523#, *#9998*523*0# or *#9998*523# – display contrast;
- *#0808# – USB;
- *#4777*8665#*#0523# – display;
- number - GPRS/EDGE;
- *2767*380927# – WAP;
- *2767*927# or *2767*73738927# — rollback WAP parameters;
- *2767*380667# — MMS;
- *335# — delete all MMS;
- #*2256# — battery calibration;
- *#0228# — battery information;
- *#9998*246#*#9998*246# or *#9998*228# — battery status;
- *#9990# - battery testing;
- *#9998*324# – debugger.
- *#8999*8378# – speaker and microphone volume.
How to determine the manufacturing date of a Samsung phone
Engine control
Among others, there is such a part in the Samsung washing machine as a tachogenerator. It is also called a tachometer. Its failure is indicated by code 3E. In order to carry out the repair yourself, you will need to remove some elements. Troubleshooting requires care. Some may not want to pick up a screwdriver, and in this case the repair should be entrusted to a professional. It is difficult to understand what the reasons for the breakdown are. It is likely that there is no contact between the tachometer and the motor, or the winding is damaged. There is a high probability that the engine is blocked by a foreign part - a screw, nut or something else.
If this element malfunctions, error 3E1 may appear. The code indicates that the motor is overloaded with a large amount of laundry, or there is no contact between the tachometer and the motor, one of them is faulty. Error 3E2 means that signals are coming from the tachogenerator that are too weak to be recognized, or signals that cannot be identified are coming from the relay. Code 3E3 informs that the tachometer is sending incorrect signals or contacts, the control module connections are damaged, and engine parts may also be displaced. Error 3E4 gives a signal that there is no contact, something is not working in the engine or tachometer.
In the Samsung WF washing machine model, a problem with the tachometer is indicated by a code such as IE, BE. Malfunctions of the Samsung WF washing machine are similar to all problems with washing machines in general and are slightly different at the same time, they have their own specifics. Although there is nothing unusual about them. WF is a washing machine like any other. There are, of course, special functions that only WF adds. Otherwise, why buy WF? Of course, for their sake. WF repair is not a problem.
Difficulties with water supply
Problems with water supply to the drum of a Samsung washing machine can arise for various reasons, which the codes will tell you about. Some problems are easy to solve, others will require professional help. The appearance of code 4E indicates that foreign objects have entered the valve that admits water - it is clogged. Perhaps the contacts in it have failed, the winding is not connected, or hot water is connected instead of cold and vice versa, the drain hose is not connected to the compartments with household chemicals.
Code 4E1 also indicates difficulties with the supply of water to the drum of the washing machine, just like code 4E2. In these cases, there are likely not only problems with the water supply hoses, but also with its temperature. The appearance of these codes indicates that there is a risk of a malfunction of the control module, and the Samsung washing machine will not work without repairing it.
Malfunction prevention
The following measures will help prevent malfunction “E2”:
- It is necessary to periodically clean the drain filter of your washing machine.
- Do not allow objects that can clog the filter to get into the drum - coins, lint from fluffy clothes, buttons, snaps, etc.
- The drain hose should be kept free and not damaged or pinched.
- Sewer pipes must be maintained in working order and periodically cleaned.
- In the private sector, the washing machine should be protected from rodents, as they can damage elements, including the wiring inside the housing.
Drain and engine
Draining water is an important process. When any of the elements of the drainage system break down, the automatic washing machine stops working. Problems with this system are indicated by fault code 5E. The pump impeller may be damaged, or components of the drain mechanism may be faulty. Before you begin repairs, you need to find the cause. Diagnosis requires time and care, and not every person can cope with such a task. However, you can try. A washing machine repair technician will handle this task faster. Engine problems are indicated by fault code 8E.
Preventive actions
Simple preventive measures will help maintain the performance of the heating element.
- It is necessary to regularly clean the heating element with special chemicals. They are used in accordance with the instructions.
- You should not use detergents for hand washing in the machine, as they create a lot of foam.
- After washing, the rubber cuff must be thoroughly wiped, removing all moisture.
- The machine door must be handled very carefully, in one motion.
- Storing detergents or other heavy items on the surface of the machine is not allowed.
- Do not overload washing machines. For example, if a Samsung Diamond washing machine is designed for 6 kg, then it is unacceptable to load more.
Repairing a washing machine is not always a difficult and impossible process. You can often get rid of the malfunction indicated by the display on your own.
Fluid leakage and excessive amount of water
The LE symbols (LE1) appear when there is a water leak. There can be many reasons: for example, the hose is disconnected or the tank is damaged. But the appearance of the OE (OF) code indicates that the pressure switch has failed, or the sensor tube is clogged, the supply valve is faulty, there is too much water in the drum, and the automatic washing machine has therefore been stopped.
Error group tE and other typical faults
Symbols tE1, tE2, tE3 – a signal about a problem with the temperature sensor. The cause may be a short circuit or worn parts. The EE symbols appear on the display of washing machines equipped with a dryer. They mean that the drying temperature sensor has failed.
In addition to these codes, on the display of a Samsung Diamond washing machine, for example, you can also see codes DE (DOOR) and E4. Diamond is a typical automatic washing machine in the Samsung model range, but it uses this signal to alert you to a loose container hatch for loading laundry. Repairing Diamond won't be difficult in any case. Diamond breakdowns are the same as in any other washing machine. A washing machine repairman can easily find the source of the problem, even without knowing the Diamond codes. The equipment will work properly again.
Start of repair work
If errors related to the heating system appear, it is important to try rebooting it. Sometimes the cause of error messages is a banal freeze and a failure in the electronics
To exclude this option, a complete shutdown is necessary. To do this, remove the plug from the socket and insert it back no earlier than half an hour later. After this, you can look for other reasons.
Replacing the heating element and temperature sensor
The heating element breaks down most often. When carrying out repair work on Samsung machines, the main difficulty is the need to almost completely disassemble the case, since the heating element is replaced from the front. When performing this work, you need to prepare screwdrivers and a multimeter.
- Initially, the powder container is removed and the drainage filter is disconnected.
- The top cover is removed.
- Then the screws are unscrewed and the front panel is carefully removed.
- The decorative panel is removed using a slotted screwdriver.
- Carefully remove the metal clamp and tuck it into the drum.
- The screws that hold the front cover in place are removed.
- Remove the front cover and set it aside.
- The heating element contacts are located at the bottom. If the unit is working properly, the display will show a value of 25-30 Ohms. If the heating internet breaks down, the multimeter will show 0 or 1.
- To remove the heating element, you need to remove the bolt holding it and remove the assembly.
- If you cannot remove it with simple swaying movements, then apply WD-40 lubricant to the base. The heating element is left for 5-7 minutes. and try to remove the device again.
- Instead of the old one, a new working heating element is installed.
- The washing machine is assembled in the reverse order.
Determining the suitability of a temperature sensor
To check the temperature sensor and replace it, the sequence of disassembling the machine is similar. The sensor itself is located near the heating element. In some models, the temperature sensor may be located at the bottom of the heating element. This is a small black element in a plastic case with contacts.
To check functionality, use a multimeter. The faulty temperature sensor is removed and a new one is installed in its place. After replacement, the machine is assembled.
Replacement of wires and repair of electronic module
To check for faulty wiring, use a multimeter. Using the device, each wiring that connects the control module and the heating element is checked. When the faulty wire is found, it is replaced.
Repairing an electronic module is much more difficult. Without experience and knowledge, you can completely ruin the board. Sometimes to restore it, it is enough to solder the burnt contacts, but you need to know how to find them.
On a note!
Repairing the control board is the most difficult, so sometimes it is more advisable to contact a service center. Often, in addition to restoring the electronic module, a software update is required.
