Malfunctions of the Ardo washing machine and their elimination

Typical breakdowns and their causes

The user understands the failure of the washing machine based on specific symptoms. Only after studying these symptoms can he assume a breakdown of a particular unit. Therefore, we will start by listing the symptoms that are most often encountered.

• The machine stopped draining water. This can happen for several reasons, the main one of which is clogging of the drain system, which includes: a pipe, a drain hose and a pump. In very rare cases, the water does not drain due to a broken water level sensor.
• The machine does not heat the water, especially when washing at 60-90 0 C. The cause of this malfunction is a breakdown of the heating element, which burns out due to limescale and deposited scale. But it is also possible to exhaust the life of the heating element.
• The drum in the machine does not rotate, it stands still. In Ardo washing machines, the tank rotates due to the drive belt, and if it breaks or falls off the pulley, the machine will stop. The problem is solved by replacing the drive belt.
• Extraneous sounds appeared in the machine, similar to knocking or rumble. If such a knock is heard when the machine is turned off, then the reason is definitely faulty bearings. Another reason for the noise could be a foreign object getting into the tank.
• Is there water leaking under the machine? The reason must be sought in the drain filter or pipes. In the worst case, the seals and bearings need to be replaced.
• Programs go wrong or the machine does not turn on at all, which means the reason lies in a malfunction of the electronic board.

Before you panic and call a specialist, take a closer look and listen to the “symptoms” that appear; perhaps you yourself can find the cause or even carry out the repair yourself.

Examples of repairs from DasRemont

Reason for calling the technician: the drum does not spin.

Work completed: The defect was eliminated by the technician in 30 minutes. After replacing the part and minor manipulations with the engine, the washing machine worked as before, the client received a 1-year warranty.

Repair cost: 1200 rub.

Thanks to Ardo washing machine repair at home, you do not have to take large equipment to a service center. All problems will be fixed on the spot, without wasting time.

Professional repair of Ardo washing machines in Moscow is a practical solution for everyone who values ​​their time and prefers comfort.

Common errors: their codes

In many washing machines, the manufacturer has programmed error codes into the microprocessor, which appear on the display when a particular malfunction occurs. Here are some examples of common fault codes. And all codes for any Ardo model can be found in the instructions .

• E00 or E01 - no water drainage due to clogged drain filter.
• E02 – incorrect drainage during spin cycle, the position of the drain hose is incorrect.
• E03 or F4 - drain time exceeded, drain pump failure.
• F2 – problems with the temperature sensor, heating element or control board.
• F5 – self-draining, incorrect hose connection.
• F13 or F14 – malfunction in the control module.

We remove blockages and replace the pump

Having found out the cause of the malfunction, we decide whether to call a technician or repair it ourselves. In some situations, you really shouldn’t overpay and do the repairs yourself. For example, you can remove blockages that have arisen. Most of the debris accumulates in the drain filter, so cleaning it is a minor repair and can cost about 600 rubles. Although in fact, there is nothing complicated about it:

• Open the small door at the bottom of the front side of the machine or remove the bottom panel.
• Then place a large absorbent rag on the floor in the area of ​​the filter.
• Unscrew the valve counterclockwise.
• Pull out the filter.
• Rinse it well with water, remove hair and other debris.
• Screw the filter back in.

The problem is that debris can become clogged not only in the filter, but also in the drain hose, pipes and drain pump . To get to them you will have to open the car body. And this is classified as a repair of medium complexity, the price for which starts from 1,200 rubles, and if, when disassembling the machine, a faulty spare part is discovered, you will have to buy another spare part.

If a foreign object gets stuck in the tank, for example, a bra wire, then in this case you will have to completely disassemble the machine. Such repairs are assessed as complex and will cost at least 2,000 rubles. And if you are wondering how to get an item out of a machine, you can read an article on how to remove a bra wire from a machine.

You can replace or clean the pump yourself if you have free time and the skills to work with simple tools.

In an Ardo washing machine, you can get to the pump from the bottom ; it is either missing, or the plastic strip is easily removed. The entire algorithm of actions and video instructions are in the article on our website about how to clean the drain pump in a washing machine.

If you need to clean the drain hose, then one end of it must be pulled out of the sewer pipe, and the other must be disconnected from the pipe coming from the pump. Then the hose itself is cleaned using a flexible cable with a small brush at the end. Afterwards, the hose must be rinsed under running water, dried and reconnected.

Ardo washing machine malfunctions

Ardo washing machine does not drain water

The photo shows how to clean the filter on a washing machine.

First of all, I want to draw attention to the water drainage system, since this is the main breakdown that occurs in all washing machines without exception. It would seem that there was something wrong with unscrewing the filter, cleaning it, screwing it back on and continuing to use your washing machine. Not everything is as simple as it seems at first glance, of course, in many cases, cleaning the filter can help, but as a matter of law it only helps for a short period of time. The fact is that the filter only retains large objects, and it is not able to retain such small things as matches, paper clips, snake catches, etc., and all this crap ends up under the pump impeller, and sometimes even flies into the drain hose, As a result, draining the water is out of the question. Another reason why water does not drain from the tank may be a clogged pipe. You just can’t imagine what I pulled out of there, from bra staples to heels, and I’m not talking about socks, nails and much more. If you cleaned the filter and blew out the drain hose, but there is still no result, then be sure to remove the pipe that goes from the tank to the drain pump body. Here I have chosen the most popular question that is heard on my channel about draining water

On the Ardo washing machine, I unscrewed the filter, cleaned it well, screwed it back, but the washer did not start throwing out water, in addition to this, water began to flow from under the filter, no matter how much I tightened it, it still flowed. You can hear the pump humming, but if you pull the drain hose out of the sewer pipe, you can see that the water is barely flowing. Should I change the pump or look at something else, maybe there is something wrong with the control unit?

Most likely everything is fine with the control module, you just did this procedure incorrectly. It's good that you cleaned the drain pump, but you didn't do the other things that I keep talking about. Now let's see what needs to be done in order to properly clean the drain system on the Ardo washing machine

1. Unscrew the filter → rinse it well, pick up a flashlight and shine it into the inside of the drain pump housing. You need to see the impeller and check if there are any foreign objects underneath it, such as coins, paper clips, matches and other small nasty things. Try turning the impeller, this can be done with a screwdriver or tweezers
2. How to check the pump → with the filter unscrewed, turn on the washing machine in drain mode, shine a flashlight on the impeller of the drain pump and notice how it rotates. Of course, this is not a panacea, but in this way, you can at least somehow check the operation of the pump
3. Blow out the drain hose → unscrew the plug, that is, the filter and blow into the drain hose. Under no circumstances should you tighten the plug, since in the main pipe there is a ball that can be blown into the tank. After you have blown out the drain hose, shine a flashlight into the pump body; if no foreign objects are found, proceed to the next step.
4. Clean the pipe → I mean the main pipe that goes from the washing machine tank to the drain pump housing. I already said above that various objects very often get stuck in it.

If you do all these procedures correctly, then I am more than sure that your machine will work no worse than before. It should be noted here that if the SMA has not drained the water, then it will not be able to switch to the next mode, and there will also be no spin. In general, the full operation of your equipment depends on the drainage system. Now about why water flows from under the filter. Everything is simple here, you need to thoroughly wash the filter and the place on the drain pump body to which the pump rubber seal is adjacent. If that doesn’t help, use car sealant; how to use it is written on the tube

Why does the Ardo washing machine not heat the water?

The first thing that comes to the mind of a simple consumer and a novice master is to check the heating element, in principle, everything is correct, because the heating of water depends on its operation. But few people know that the heating element is checked not only for breakage, but also for current leakage to the housing. Below I will post a video that shows how to do this correctly, using the Whirlpool washing machine as an example, here it should be noted that the control module on Ardo and Whirlpool are sometimes practically the same

Watch the video why the Ardo or Whirlpool washing machine does not heat the water

If you watched the video, you should have found out which relay is responsible for heating the water and for filling the water. I have already said that the control modules on Ardo and Whirlpool are the same in some models, but before changing this relay, first of all you need to check the current leakage to the housing. Don’t listen to those who shout that this cannot be, that the maximum current leakage can be no more than 500 kOhm. I will say this, according to the books it may be correct, but when you repair the SM, some laws of physics often do not apply. Now let’s take one example from life, or rather the question about the lack of heating of water, which is most often asked in my workshop

My Ardo front loading washing machine does not heat the water. I checked the heating element, it rings, that is, the spiral is not broken, its resistance is around 26 Ohms, but on the control panel, after 10/20 minutes of operation of the washing machine, error F2 appears. In general, I changed the heating element relay on the control module, there was no effect, that is, the problem did not go away. Maybe you can recommend something

In the video above I showed how the heating element is checked. Please note that to check it you need a professional multimeter, that is, the one whose scale measures resistance will be up to 20 megaohms. This is the only way to accurately check this element. To check, you can disconnect the grounding from the heating element, but if the machine is washed, the heating element will still need to be changed. Understand that the manufacturer came up with such protection for a reason. If you leave a heating element with a leak, the crosspiece or flanges may fail

Ardo changed the heating element on the washing machine, but it still does not heat the water. I climbed into the control module and saw no visible damage. I found a relay that is responsible for heating and supplying water, I checked it with an ordinary Krona type battery, the relay clicks, it seems to be working normally, but the washing machine does not heat the water. Tell me how else I can check this relay

This reliance is almost impossible to verify. I tried it many times and it constantly clicks for me, as if it were working, but when a load is applied to it, it starts to fail, so if you have checked the heating element correctly and realized that it is working, then it is advisable to change the relay

Why is there no spin on the Ardo washing machine?

There may be several reasons for this malfunction; I want to say right away that the control module should be looked at last, as the law has nothing to do with it at all. I will continue to answer questions and I think that thanks to my answers, you will probably understand the reason for this

The Ardo washing machine goes through a wash and rinse cycle, but as soon as it reaches the spin cycle, it begins to constantly spin the drum without picking up speed. At the same time, the pump also works constantly; if you turn off the SM from the network and take out the laundry, then water drains from it. I don’t understand what the problem is

The problem is that the washing machine does not completely drain the water, as a result the spin cycle can take forever. First of all, you need to clean the filter, the pipe and blow out the drain hose; I told you how to do this at the beginning of the article. The problem may also be in the pressure switch; its contacts may stick in the full tank position, as a result it will not give a signal to the control module that the machine can start spinning the laundry. Try blowing out the pressure switch hose, sometimes this helps

My Ardo washing machine, until recently, only washed clothes exclusively, but for about a month, we have been spinning clothes by hand. They called the experts, but everyone shrugged their shoulders and couldn’t do anything. The washing programs and cycles work fine, but the laundry does not spin out. Although several times, it happened that out of the blue I started to unscrew it. One master brought us a control module, in short, he installed his own unit, but the result was the same. We also changed the motor several times, picked up speed and again entered the same mode, that is, having reached the spin cycle, the washing machine begins to rotate the drum in one direction and the other ad infinitum, until you turn it off

Judging by your description, you have suffered with your washing machine, God forbid, but the problem in most cases can be solved simply, you need to change the belt. The fact is that after long use, the belt stretches and how, I don’t know, but the brains on Ardo see this malfunction, as a result, the drum will rotate until you unplug the CM from the outlet. Here one more thing should be noted: Ardo really doesn’t like it when the owners put little laundry in the drum, often because of this the motor does not gain the required speed. If you change the belt, take 5 mm less than indicated on the original

I won’t talk about repairing the control module, this spare part is quite complicated and if you have no idea what a diode or resistor is, then I highly do not recommend getting into it. In general, the control module on the Ardo washing machine, in most cases, fails due to water getting on the contacts of the motor or heating element. I say this so that you understand that the first thing you need to do is eliminate the cause and only then take on the effect. In general, first you need to look at the condition of the bearings, and also whether water is flowing from under the heating element; it sometimes happens that almost a stream flows from under the powder container and hits the engine tachometer. In general, look first at oxidation on the motor, oxidation is the first sign that water has ruined the brains of your washing machine

The most common breakdowns

The owner of the washing machine has the opportunity to find out about the malfunction of a specific part only after studying the symptoms.

Let's look at the most common signs of a malfunctioning washing machine.

1. The machine does not drain waste fluid. This can happen for various reasons. However, most often the washing machine does not drain the dirty liquid due to a clogged water drainage system, namely the pump, pipe or hose. Sometimes water does not go down the drain due to the failure of the sensor that monitors the water level.
2. The water in the washing machine does not heat up. This can happen when the heating element stops working. It burns out when its surface becomes overgrown with scale and even limescale. It is also possible that the resource of the heating element has been exhausted.
3. The drum of the machine stopped rotating. In the Ardo technique, the rotation of the tank is carried out by means of a drive belt. In cases where the belt falls off or breaks, the machine stops working. The problem can be solved quite simply - you need to replace the drive belt.
4. The appearance of extraneous noise (rumble, knocking) when the machine is operating. Loud extraneous sounds can be created by a small object located in the tank. One of the causes of extraneous noise may be faulty bearings.
5. A puddle of water appears under the washing machine. The first thing you should check is the drain filter. Next, we check all the pipes. Sometimes equipment needs to replace bearings, and at the same time the oil seal.

Frequent breakdowns of Ardo washing machines and their repair

In most cases, the following elements fail in washing machines from the Ardo company:

• heating element. When water is heated using a heating element, this element is subjected to heavy load. The quality of the tap water itself also has a significant impact. All this leads to failure of the heating element, the service life of which depends entirely on the frequency of use.
• Electronic module. This module usually accounts for most of the complaints from users. The peculiarity of this element is that it is very sensitive to voltage drops in electrical networks, which leads to its failure.
• Drum. It poses a special problem: if it fails, you will need to replace it entirely or buy a new washing machine.
• Water stopped flowing into the car. In this case, check the water pressure and whether the hose is pinched. Quite often the hose may be torn or cracked. If it is ok, carefully inspect the cleaning filter. If this does not help, then in this case you will need to seek help from a specialist.
• Ardo washing machine error codes

Error codes

If the machine breaks down, you can see the error code on its display.

Let's look at some malfunctions and error codes:

• E00 or E01 . The liquid does not drain due to a clogged drain filter.
• E02 – the position of the water drainage hose is broken.
• E03 or F4 – the time allotted by the program for draining the water has been exceeded, the pump for draining the water has broken down.
• F2 – malfunction of the heating element, temperature sensor or control board.
• F5 – hoses are connected incorrectly, self-draining.
• F13 or F14 – failure in the control module.

Replacing the pump

When the cause of the malfunction is known, you should decide whether to call a technician or try to fix the malfunction yourself. For example, you can remove the blockage yourself. As a rule, debris collects in the drain filter itself.

To clear the blockage, do the following:

1. Open the small door in the bottom corner of the washer on the front side. Or remove the bottom panel.
2. Next, you need to lay a rag on the floor that absorbs water, since water may leak out of the filter.
3. Unscrew the valve. You need to turn it counterclockwise.
4. Pull the drain filter towards you.
5. Next, you need to rinse the filter thoroughly with water. Then clean it of debris.
6. Reinstall the filter.

However, debris can accumulate anywhere. Debris can form in the pipes, the hose through which water is drained. Even the drain pump itself can contain debris. These parts are hard to find and not easy to reach. You will have to disassemble the body of the washing equipment.

There may be a small foreign object stuck in the drum. Then you will need to completely disassemble the machine. This repair is complex and will cost the owner quite a lot.

You can replace or clean the pump yourself. All you need are simple tools, skills to work with them and free time.

In an Ardo machine, the pump is reached through the bottom. On this side there is a plastic strip that can be easily removed, or there is no bottom at all.

To clean the drain hose, you must first completely disconnect it. The first end must be pulled out of the sewer, and the second must be disconnected from the pipe that comes from the pump. After disconnecting, the hose is cleaned with a flexible cable with a small brush at the end. Upon completion of cleaning, the drain hose should be rinsed with water, wiped and replaced in its original place.

We fix breakdowns of SM Ardo with our own hands

If the Ardo washing machine showed one of the listed errors, do-it-yourself repair is possible in almost all cases, except the last one. Although, it is still possible to flash an electronic module if you have certain skills and tools.

Removing blockages (E00, E01), replacing the pump (E03, F4) in Ardo machines

Having identified a breakdown, decide immediately - you will call the workshop or repair the SM yourself. Sometimes you really don’t need to pay a repairman, because the problem is easy to fix yourself. If we are talking about a blockage, then you can handle it without outside help.

The main location of blockages is in the drain filter. To clean it, proceed in this order:

Difficulties may arise from the fact that debris often accumulates not only in the filter area, but also in other places in contact with waste dirty water: the drain hose, pump and pipes. To clean them, you need to disassemble the washing machine. If some small object gets stuck in the tank, the machine will also have to be disassembled.

Replacing and cleaning the pump (pump) is a more troublesome procedure, but quite realistic: you just need to be able to handle the tools in order to properly disassemble, and most importantly, assemble the machine.

How to disassemble an Ardo washing machine? You can get to the pump from the bottom (then the car needs to be placed on its side), or by removing the plastic strip. Cleaning the drain pump is shown in detail in this video:

If you decide that to troubleshoot the Ardo washing machine you need to clean the drain hose, proceed as follows:

Electronics repair in Ardo washing machines (F2, F13, F14)

Speaking about replacing the control board, we cannot say that it is too difficult - this is a repair of average complexity. The main problem is that you cannot always be completely sure that the entire module needs to be replaced. Often, to return the SM to working order, you just need to repair the board.

Don’t forget that the module is expensive, sometimes up to 1/3 the cost of a new washing machine. Often, when the board is completely broken, owners of Ardo washing machines decide not to suffer and buy a new SMA.

Repair is so specific that it is not enough to know how to handle a tool; knowledge in the field of electronics will not interfere. The specialist knows 100% better what to do if the module breaks down. Don’t risk an expensive part, find a good craftsman instead.

Important! There were cases when home craftsmen changed the module with their own hands, with disastrous results: after connecting all the sensors and contacts, the new module burned out.

Replacing bearings yourself

We will talk about the most difficult type of repair: replacing bearings and seals. In this case, you need to completely disassemble the machine, take out the drum and, with some difficulty, remove the old bearings. Tools and experience are required.

If you decide to try your luck and remove the bearings yourself and install new ones, this video will help you:

Replacing the heating element (F2) in an Ardo machine with your own hands

If the washing machine has stopped heating the water because the heating element has already exhausted its service life or is overgrown with scale and burnt out, we will replace it.

Buy a new heating element that suits your Ardo washing machine model (A 800, A 600, A 1000 x, AE 833, TL 800 EX and others) and proceed according to this scheme:

As you can see, self-repair is a simple matter if you treat it responsibly. Ardo washing machines are of high quality, and it’s a pity to throw them into a landfill at the first breakdown, thinking that repairs will cost an exorbitant amount. You can save a lot by repairing your washing machine at home yourself.

What breaks most often according to statistics:

• 30% - clogged drainage path, wear and breakdown of the pump:

Open the loading hatch and identify the machine model on the sticker.

Unscrew the drain filter from the front bottom and clean it.

We change the pump, which is located at the bottom right on the back side.

Loosen the clamp on the drain pump pipe.

We check the pump, clean it, and if it malfunctions, replace it.

Over time, mechanical wear appears on the shaft. The impeller dangles and does not pump out water well.

• 20% malfunction of the electronic control board:

Ardo models FL1000,FL1202,FLS81S,A800XEL, AE810, AE800X, SE810, FLS81S, AED1000X,TL1000EX, TL1010E ANNA610, ANNA 600X, A410, A610, A500, A1000.

We look at the power source and the level of constant voltages (5 and 12 V) at its outputs. If there is no voltage at the output of the IP, check the corresponding elements - power switch, power filter, power transformer T1, rectifier (D11-D14), microcircuit U1.

Models A800, A804, A810, A814, WD800X, S1000X, T80, T800, TL800X, TL804, etc.

Malfunctions in the DMPU module

By power module:

break in resistance R51 (A, B); stabilizer U3; Zener diode D24 (short circuit); varistor VDR5 is broken.

For engine control:

relay K1, K2; rsimistor TR2. Diodes D1-D6, D9-10, D15, D23.

Legacy DMPA module:

They are used in machines that include an asynchronous drive motor and a mechanical command device.

Models A1000PL, A1000XCZ, A1000XPL, WD1000PL, TL1000X, etc.

The wear of the heating element increases with “hard” water.

Overgrown with scale (scabs), it transfers heat poorly and burns out.

You need to pull out the elastic band and not the heating element. Since when pulling out the heating element you can wedge the elastic band.?

This is important to avoid further leakage under the seal.

• 10% wear on the commutator motor brushes, loose contacts, broken drive belt

Heating element malfunction

The situation in which the heating element burns out occurs quite often. To identify this malfunction, you need to touch the hatch of the machine when the water in the washing machine is heated to 60 degrees Celsius. The heating element has burned out if the sunroof is cold. It is quite possible to replace the heating element yourself.

To do this, you need:

1. First of all, you should disconnect the washing machine from the power supply, remove the hose from the sewer and disconnect the machine from the water supply. Then turn it so that it is easy to approach from all sides.
2. Unscrew the screws securing the washer cover.
3. It is necessary to disconnect all electrical terminals from the heating element and remove the sensors. The heating element itself is located under the drum.
4. Unscrew the bolt securing the heating element.
5. Next you need to carefully pull out the heating element.
6. The heating element holder must be cleared of debris.
7. We insert the new heating element into the holder. In this case, the sealing rubber should completely fall into place.
8. Tighten the bolt securing the heating element.
9. Connect the terminals.
10. Reassemble the machine in reverse order.

Electronics repair

Replacing the entire electronic module is not difficult. However, it is not always necessary to completely replace it. Sometimes you just need to replace some of the elements located on it. This is very important, since the electronic module has a fairly high cost.

To repair electronics, you need to have special skills and knowledge of electrical equipment repair. Therefore, it would be wiser to contact a repair shop with a specialist who can determine the breakdown and replace the faulty element.

Ardo washing machines: advantages and disadvantages

The products of the Italian brand are the embodiment of carefully thought-out design, ease of use and rich functionality. Ardo washing machines have many positive qualities. The obvious advantages include the following.

• Bucky . The internal tank is the most important element of any washing machine. The brand uses its own unique technology to produce this part. This is a combined type tank, which is made of stainless steel and heat-resistant plastic. This combination provides fast heating, noise reduction, long-term heat retention, and energy savings.
• Drums . One more necessary detail. It is made exclusively from stainless steel. Unlike most brands, the manufacturer does not produce honeycomb drums that provide a different washing quality.
• Availability of security systems . The manufacturer is sensitive to quality and safety issues, so each model is equipped with protection against overflow, against overheating of water, a door lock, and also has an almost perfect balancing system, which helps prevent the drum from shifting and reduce vibration.
• Electronic display of programs . Modern brand machines have begun to be equipped with serious electronic components, which allows the user not to rack his brains over the washing time and amount of powder. He only needs to put down the laundry and select a program.
• The presence of a drying function , which reduces the time of drying clothes after using the washing machine.
• Energy consumption class , which provides savings at the A+ or A++ level.

The combination of plastic and stainless steel not only extends the life of the drum, but also reduces the level of noise generated. The presence of an ECM (electronic control module) simplifies the process of selecting the desired mode and setting the basic washing parameters.

Despite the advantages, the technology of this company has its disadvantages.

• Overpriced more advanced models , which is explained by the quality and country of origin of the brand.
• When using a washing machine for a long time, certain problems are observed with the quality of rinsing powder from laundry.
• The disadvantage of front-loading models is the risk of damage to the glass door if handled carelessly.

Another disadvantage is the design feature of all the company’s washing machines – insufficient volume. The brand positions its products as compact and functional devices, so most often you can find units for 5 or 6 kg of laundry on sale.

Repair of Ardo washing machines at home in Moscow

Ardo washing machines enjoy the well-deserved love of housewives, because they have many advantages, among which the following can be noted:

• the instructions for such equipment are written in accessible language;
• Ardo machines have a long service life;
• Despite its compact size, equipment of this brand is equipped with large-volume drums;
• Ardo washing machines operate almost silently.

With all the undeniable advantages of such equipment, sooner or later the need to repair Ardo washing machines still arises. If trouble occurs, do not be upset, because you can always contact our company and call a household appliance repair specialist to your home.